Basecamp

4.3 (14,460)
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Flexible project management & team communication tool

Overall rating

4.3 /5
(14,460)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.3/5

87%
recommended this app
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14460 Reviews

Noer Iman Drestha
Noer Iman Drestha
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Basecamp: Your All-in-One Project Solution!

Reviewed on 17/02/2024

Basecamp offers a user-friendly interface and effective collaboration tools, despite some limitation...

Basecamp offers a user-friendly interface and effective collaboration tools, despite some limitations. It's a solid choice for project management and team coordination.

Pros

Basecamp simplifies team collaboration with intuitive tools and seamless communication.

Cons

It lacks some advanced project management features and integrations compared to other platforms.

Haleema
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Basecamp usage from a freelancer's perspective

Reviewed on 10/09/2023

Excellent. Would highly recommend it to other freelancers like myself.

Excellent. Would highly recommend it to other freelancers like myself.

Pros

It had a simple UI which was easy to use and always on point. It did not have any fluff and it did not require me to spend an additional 5 minutes to interpret each page. It was also easier for my clients from smaller towns (who were not as tech friendly) to adopt to.

Cons

The page would look cluttered at times when it had too many tasks and schedules put together. For someone like me who puts a high priority on UI, this was not very appealing. Incorporating grids/tabular format could have made it appear more organized.

Alternatives Considered

monday.com

Reasons for Choosing Basecamp

The UI in Basecamp was more on point and easier for my clients from smaller towns to use. I did not have to dedicate additional hours for training/onboarding them

Switched From

monday.com
Pooja
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Basecamp Review

Reviewed on 17/02/2024

Pros

Basecamp excels in task management, permitting groups to create to-do lists, assign obligations, and set cut-off dates. The platform's undertaking tracking skills make a contribution to green venture control and collaboration

Cons

Basecamp historically did no longer have integrated time tracking functions. For teams that require specified time monitoring and reporting for billing or assignment evaluation, this absence can be a vast drawback. However, Basecamp has added a separate product called Hey for work that includes time monitoring features.

Temitayo
Overall rating
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why I Prefer Basecamp for PPM

Reviewed on 17/09/2024

Pros

Basecamp is a reliable tools when it comes to managing projects and tasks through real-time workflow automation.

Cons

I have had no bad experience with Basecamp on my user end.

Casey
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The ultimate collab

Reviewed on 15/09/2023

Basecamp keeps our team moving on time, step by step. We're more efficient and thorough, and we...

Basecamp keeps our team moving on time, step by step. We're more efficient and thorough, and we don't miss any details.

Pros

One thing that's really nice about Basecamp is that the monthly price is the same no matter how many usersthe account will need. This means it's much more affordable especially for larger teams or companies. There's also a version of Basecamp that can be used for free, incase you'd like to try it out first.Setting up Basecamp was almost effortless. The Ul is so intuitive and helpful. Integrating Basecamp with other services is supported and may be done quickly without a complicated setup. Guest accounts are available and they add flexibility. Basecamp keeps all team members updated on events, deadlines, announcements, approvals, etc. Teams can manage projects, tasks, and ideas in one platform.It's looking to be the best collaboration app I've had.

Cons

I'm disappointed to see that time tracking and Gantt charts were not included, however I still think we're thriving with Basecamp. I'd also like to be able to leave our team communication app behind and only use Basecamp.

Alternatives Considered

Airtable

Reasons for Choosing Basecamp

Zoho projects lacked proper tools and customer support.

Switched From

Zoho Projects
Andrew
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Game Changer

Reviewed on 12/09/2023

At first, I was skeptical that BaseCamp would be any different than other software we used (e.g.,...

At first, I was skeptical that BaseCamp would be any different than other software we used (e.g., Trello & Slack), but the immediate difference when we went live was noticeable. As a company leader, I instantly noticed product market fit as the team embraced using BaseCamp as their preferred means of managing tasks, communication, and projects without top-down pressure. We haven't looked back since and it enabled us to work effectively as an entirely remote team before, during, and after the pandemic.

Pros

Assigning task ownership, deadlines, to-do, and the card management system for kanban/pull processes.

Cons

I want to get more out of the timeline feature. It's a great idea, but I haven't been able to leverage it for project management timeline communication effectively.

Sam
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for some users

Reviewed on 01/12/2023

Pros

I liked the simple design and functionality. The software works how it is supposed to and isn't trying to be more than exactly what it is.

Cons

If just wasn't at good at some of the things it did than other specialized tools. It wasn't as good as Slack at chat and async collaboration in chat. It wasn't as good at task management as Trello. It could do those things, but our team just preferred having multiple more specialized/feature-rich tools.

Rony
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Seamless Collaboration Experience With Basecamp

Reviewed on 23/06/2023

My overall experience with Basecamp had its ups and downs. On one hand, the platform offered a...

My overall experience with Basecamp had its ups and downs. On one hand, the platform offered a user-friendly interface and comprehensive project management tools that streamlined our collaboration efforts. The real-time messaging and file sharing capabilities were convenient for team communication. However, I encountered occasional technical glitches and experienced a learning curve when navigating some of the advanced features. The lack of robust customization options and the higher pricing compared to alternatives were also minor drawbacks. Despite the challenges, Basecamp proved to be a reliable tool for enhancing teamwork and project organization.

Pros

Basecamp is a game-changer for collaboration, boosting productivity and communication with its intuitive interface and powerful features. It's simplicity and organized layout make project navigation effortless. The comprehensive project management tools, including task assignment and milestone tracking, ensure efficient workflow management. Real-time messaging and integrated file sharing enhance seamless communication. Basecamp's emphasis on transparency and mobile app accessibility further enhance the collaborative experience. Highly recommended for streamlined teamwork.

Cons

While Basecamp offers a range of impressive features, there were a few areas that left something to be desired. One drawback was the limited customization options. I found myself wishing for more flexibility in tailoring the platform to our specific project needs. Additionally, the absence of time-tracking capabilities was a missed opportunity for tracking individual and team productivity. I also experienced occasional performance lags, particularly when the platform was accessed by multiple users simultaneously. Lastly, the pricing structure felt a bit on the higher side compared to some competitors. Despite these shortcomings, Basecamp remains a solid collaboration tool, but it could benefit from addressing these areas of improvement to further enhance the user experience.

Alternatives Considered

monday.com

Reasons for Switching to Basecamp

After carefully evaluating various alternatives, I ultimately chose Basecamp as my go-to collaboration tool for several compelling reasons. Firstly, it's user-friendly interface and intuitive design stood out, making it easy for my team to adopt and navigate. Secondly, the comprehensive project management features provided everything we needed to stay organized and efficient. The real-time messaging and integrated file-sharing capabilities were also superior to other options we considered. Furthermore, Basecamp's emphasis on transparency and accountability aligned perfectly with our team's values. Lastly, it's reliable performance and consistent updates gave me confidence that Basecamp would meet our long-term collaboration needs.
Amanda
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Basecamp: A solid choice for project management

Reviewed on 06/11/2023

Overall, we love it. A great platform in a world of unlimited project management platforms.

Overall, we love it. A great platform in a world of unlimited project management platforms.

Pros

I found it very easy to use and most of clients did as well. You can easily upload files, track progress, and more all within one platform.

Cons

We first joined shortly before the switch from Basecamp 2 to 3 and there were a lot of growing pains with that. Some of the Adminland features are a little tedious, such as assigning members projects.

Kristina
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Basecamp

Reviewed on 10/08/2023

My experience has been a good one with it.

My experience has been a good one with it.

Pros

I really like that I am able to communicate with all of the other staff member easily and and can go back on that communication to see what was said if I need to.

Cons

There's not much I don't like, overall it is a great app

Jerra L
Jerra L
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Task management made super easy

Reviewed on 27/02/2024

With Basecamp we have been able to achieve an appointment scheduling system for the betterment our...

With Basecamp we have been able to achieve an appointment scheduling system for the betterment our service delivery to our clients

Pros

Basecamp is a hit but not a miss. It is simplified, tailored and integrated into an organized easy to use platform. It's comprehensivity stands out for me that it has a range of functionalities that perfectly suit my task management needs. It's straightforward and unified dashboard allow me to keep track of all my clients appointments. Since it is a default communication platform in the salon we use it as a centralized place where we can share new hairstyles and brainstorm on how to achieve each one of it soo it allows for sharing of any file of any format especially pictures which is the most common in our setup. Getting every appointment on calendar helps with scheduling the appointment to make sure there are no double salon appointments on the same time or day

Cons

Honestly I love every bit of Basecamp and have nothing against it

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good tool for collaboration with agencies

Reviewed on 03/05/2024

Pros

You can create tasks for your agency, set up the deadline. Chat under the task if something is not clear.
You can upload files.
You see a clear timeline of "events" - what particular users did (comment, upload file,..)

Cons

You cannot open some files within Basecamp, you have to download it.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Software For The Construction Field

Reviewed on 10/06/2023

This software solve many of my schedule of work program on site works

This software solve many of my schedule of work program on site works

Pros

Task management, it helps me monitor all my on site work

Cons

Real time management need more upgrade for friendly user's

Subarna
Subarna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Simply the best Project management tool

Reviewed on 31/10/2023

In our company, Basecamp is mostly used as a project management tool that helps us to track our...

In our company, Basecamp is mostly used as a project management tool that helps us to track our progress smoothly. It makes overall team collaboration effective and members can express themselves better.

Pros

One fantastic aspect of Basecamp is that you can just simply make your workgroups for different teams and its very effective and consistent with how you can communicate with other team memebers. You can have effective interactions and work can be allocated efficiently. It's incredibly beneficial for collaborating with your team

Cons

Because of how responsive the customer support service through the contact us they've responded very rapidly. Every feature that is offered is simple to utilize. I have only seen Basecamp's positive aspects and I haven't yet seen any drawbacks.

Alternatives Considered

Asana

Switched From

Trello
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Basecamp pros and cons

Reviewed on 29/02/2024

Pros

I really like how easy it is to create posts and tag others to look at them - we use it a lot for internal communication about clients so having tags available is very useful.

Cons

I don't love that there is not a more centralized way to chat with coworkers, or that there isn't a great way to organize multiple chunks of projects.

Joe
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Go all in and this will work the best.

Reviewed on 13/02/2024

Overall it was a great bang for our buck. As with all software it duplicated many functions that...

Overall it was a great bang for our buck. As with all software it duplicated many functions that we achieved with different apps, so I would recommend using this app 100% for the best effect. (eg. if you use this for document organization only, but use Slack for chat, Outlook/G-Suite for messaging communications, and calendar, you'll get frustrated with having to monitor multiple platforms at once and you'll end up wasting a lot of time.

Pros

BaseCamp had great tools for managing document versions, contracts, schedules, date reminders, tasks, task templates (repeating steps to similar projects), and the interface was good for amortizing tasks for users at stages of the projects.

Cons

Sometimes getting to a view where you could have a mile high look at your tasks and projects in a way that was digestible and actionable was a little tough. It is very linear and text heavy, so great for folks with a mind for text and words. Not great for those with visual, graphic or pictorial learning and memory styles.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Basecamp will Keep you Going

Reviewed on 16/04/2024

Overall a great competitor in the space and we would consider them again in the future.

Overall a great competitor in the space and we would consider them again in the future.

Pros

It has a very user friendly interface, there is a mobile app to work alongside the web application. It has common features that are in parity with other services.

Cons

There is a lot of hidden costs that creep in and sometimes they didn't catch up to the features that should be offered.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

BASECAMP Tool for team Management

Reviewed on 19/01/2024

Overall a very nice tool for managing the team activity and tracking daily task and other activities...

Overall a very nice tool for managing the team activity and tracking daily task and other activities.

Pros

1.One of the best tool in the market for managing and organizing project team activity
2. highly compatible mobile version for tracking of task and activities
3. Customized board and charts for different vendors and managing daily activity and calls

Cons

Customer support team should be more responsive.
Able to manage moderate team size but big team size having issues.
There must be a central repository system for recording the training sessions and important documents.

Robinson
Robinson
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All the good times with Basecamp.

Reviewed on 15/11/2023

Basecamp has been nourishing our work management by giving us a common and collaborative online...

Basecamp has been nourishing our work management by giving us a common and collaborative online workspace where we come together to work on remote projects. It keeps us always connected despite our difference in physical locations.

Pros

The way Basecamp allows us to arrange and keep our remote work organized is such a big achievement for us. It helped us understand that we don't have to be in the same office room setup to get our work done by allowing us to do all the work through a collaborative digital workspace which keeps communication and information sharing flow normally.

Cons

The experience Basecamp has given us so far has been unchallenging and there are no cons.

Shivam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Engage, Interface, Prevail: The Communication Enchantment of Basecamp

Reviewed on 29/08/2023

We were utilizing an extraordinarily made stage for group communication, but within the conclusion,...

We were utilizing an extraordinarily made stage for group communication, but within the conclusion, we concluded Basecamp fair had more usefulness and would take a toll on us. The truth that everybody has assignments distributed to them at each arrange of the extend has moreover made a difference in us getting imperative stakeholders' assent. In the event that the ventures are for exterior clients, you'll incorporate them within the extent but restrain the assets they have get to. It made a difference for me to remain organized and remember my steps when fundamental since it was so well-structured.

Pros

Basecamp's communication device is additionally very accommodating since it offers a take-note board and the capacity to post declarations. It is basic to utilize, empowers collaboration over long separations, and permits you to plan and convey reports to your colleagues. I appreciate how straightforward it is for me to connected with all of the other staff individuals. With respect to corporate upgrades and data, I felt way better taught and educated. I like utilizing this program to put through with our plan team. It incorporates all the trade information coordination capabilities our group must arrange and keep an eye on ventures.

Cons

In comparison to other devices, it offers less modern usefulness. This gadget has the potential to be utilized as a micromanagement device by inadequate directors and pioneers. The need for a few essential functionalities and the interface's extraordinary cleanliness and snugness. In the event that you're utilized to this energetic in, for illustration, Gmail, the failure to file fabric might make sorting challenging. The updating of worker profiles after the initial maker has cleared out the firm is Basecamp's greatest source of inconvenience.

Lucytta
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fantastic Collaboration and Tasks Scheduling

Reviewed on 05/12/2023

Incredible online project, team and tasks management. Online workflow management.

Incredible online project, team and tasks management. Online workflow management.

Pros

Brings team together via IMM persistent chatting.
Ease of scheduling tasks and online approvals.
Project milestone tracking.

Cons

Nothing to complain about it functionality.

Vaja
Vaja
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Experience using Basecamp

Reviewed on 17/07/2024

Pros

What i like mosr about basecamp is it ability to make communication between team member really easy and it gives teams ability for planning how the project is going to be and what our team is working on.

Cons

Its gives limited feture and customization ability

Christian
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Project Management Made Easy

Reviewed on 23/05/2024

Pros

During a recent project, my team and I tracked our progress, shared files, and discussed updates all within Basecamp. This streamlined our workflow and improved our efficiency.

Cons

It took my team some time to get used to the layout and find where everything was. This made the initial setup slower than expected.

Benson
Overall rating
  • Industry: International Trade & Development
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Always true to the course, Basecamp is light to collaboration.

Reviewed on 14/11/2023

The experience of collaborating using Basecamp has been a journey full of success stories. We happy...

The experience of collaborating using Basecamp has been a journey full of success stories. We happy for the position that Basecamp has put us on matters project collaboration. It eliminates the communication barrier and offer a reliable communication options which allows teammates to always be on the same page even if they are not in the same location.

Pros

Working on projects can be a hassle especially if some teammates are working remotely, but Basecamp comes to do away with all these hassles by providing a perfect link up through a virtual workspace where everyone gets to meet, share information and collaboratively work on projects. We are a beneficiary to this and thanks to Basecamp, we are able to execute our remote projects just effectively. Communication is always made easy by the instant messaging and meeting tools which are easily accessible and simple to use.

Cons

There is nothing that i like least mainly because all the aspects of Basecamp have been performing greatly.

Testt
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Must-Have Tool

Reviewed on 27/11/2023

Pros

Basecamp makes it easy to see your projects, correspond with clients, discuss items internally, track to-dos, and stay organized.

Cons

The customizable project templates could be streamlined more. I would like to be able to take an existing to-do list and turn that into a templated to-do list instead of having to make another one from scratch.