Wrike

4.3 (2,482)
Manage your projects from start to finish with Wrike

Overall rating

4.3 /5
(2,482)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
4.3/5

88%
recommended this app
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2481 Reviews

Sanskriti
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Wrike; a comprehensive project management tool

Reviewed on 16/10/2020

Overall, we had a positive experience with the application. We deployed wrike at our desk, and able...

Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.

Pros

Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.

Cons

With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.

Alternatives Considered

Dynamics 365

Reasons for Choosing Wrike

Wrike is great for project managment, and it outruns other project managment tools in-terms of performance and simplicity of use.

Switched From

monday.com

Reasons for Switching to Wrike

Wrike was the absolute choice for our office, as it was easy to implement and has lot of integrated features we need at work.
Alyssa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It organized general tasks for collective projects

Reviewed on 18/04/2023

Planning and monitoring the building process. Creates a unified platform for all managing partners....

Planning and monitoring the building process. Creates a unified platform for all managing partners. It was simple to delegate work to certain people. It was also simple to mark down each course as finished. Course completion dates were clearly recorded so that progress could be tracked over time.

Pros

Wrike was primarily utilized as a project management and training module management system. It helped us categorize courses according to job functions and create specialized training plans.

Cons

There were hiccups in the updating process for assigned tasks on occasion. For classroom settings, the multi-user feature felt clumsy.

Jennifer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Wrike has simplified routine tasks and projects

Reviewed on 11/09/2023

Wrike is patiently fixing any kinks in the system so that it can function at peak efficiency....

Wrike is patiently fixing any kinks in the system so that it can function at peak efficiency. Maintaining a stable version of Wrike allows me to give my best effort at all times.

Pros

My favorite feature of Wrike is how customizable it is; you can design your own dashboards, folder structures, and more to suit your own workflow. Our team is using Wrike to handle marketing projects and track tickets for service requests. Wrike has helped shed light on the gaps in our processes and the ways in which we might strengthen them.

Cons

The Mac desktop application has room for improvement. It has some bugs and is prone to system conflicts, which might render it worthless anytime Apple releases an operating system upgrade.

Lane
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Not a Project Management Tool

Reviewed on 26/03/2021

Wrike is a pretty good tool, but it is not a "very" good tool. And the cost of entry for basic...

Wrike is a pretty good tool, but it is not a "very" good tool. And the cost of entry for basic project management (including effort estimation) is very high compared to Wrike's competitors. The free, Business, and Professional versions are missing one very basic and essential component of basic project planning.

The UI is pretty good, but a bit clunky.

Most painful has been my experience working with the sales reps and customer engagement staff -- when I've raised my concerns (that the Pro and Business editions missed a very basic project planning capability, which requires an up-sell to overcome; and that the cost of entry for small teams is excessive when the gap is filled)... I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers.

This was the third time over the last 15 months that I've engaged Wrike to see whether we can find common ground, whether there is any flexibility, or whether they are willing to try to meet their customers half-way, and the answer is still "no" on all three fronts. I promised myself I'd stop giving them chances and move on. There are other solutions in the project planning and project mgmt space, so I am moving on.

Pros

First, this is a pretty good tool for:
1. Nested task lists that look like a project plan
2. Task board views (if not on the free plan)
3. Customer-facing task-list dashboards

Cons

The description for the Pro plan states clearly "Full project planning and collaboration" and for the business plan "Robust work management with customization and exec reporting".

But neither plan will total up work estimates for a project based on sub-task level of effort.

Let that sink in for a moment: a "full project planning" tool that does not total up expected effort for the project plan. Yes, you can get that, but only if you buy the Resource Allocation addon for another 15 per user. Resource allocation is not the same as basic project planning (which must include level of effort estimation)

Also, the interface is a bit clunky for quick-edits and quick-adds of sub-tasks.

Response from Wrike

Thank you for your review. I'm sorry to hear that you had such a frustrating experience, but I really appreciate your bringing this issue to our attention.

Amanda F
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Wrike is one of the best project management tools

Reviewed on 11/07/2023

The reporting and dashboard functions are my favorites in Wrike. Team members can now more...

The reporting and dashboard functions are my favorites in Wrike. Team members can now more efficiently divide up work, check in on how things are going, work together in person or from afar, view tasks in a variety of formats (such as spreadsheets and lists), and use adaptable project templates.

Pros

Wrike is a software program that helps businesses manage their daily operations. Wrike can be used to keep track of anything from daily tasks to large-scale initiatives. Wrike's forms guarantee that all the preliminary data for a project is gathered (and organized) in advance.

Cons

Wrike's lack of native integration with other systems is its only real flaw. There is better integration potential between your tech stack and other project management software. However, Wrike's in-built features eliminate the need to install additional programs in many scenarios.

Brus
Overall rating
  • Industry: Real Estate
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Wrike - A great tool to organize your Tasks and Projects

Reviewed on 10/09/2023

The platform stands out for facilitating fluid communication between team members, which is very...

The platform stands out for facilitating fluid communication between team members, which is very productive. I also like that Wrike allows for easy work handovers between teams through well-designed workflows and easy approvals. Its versatility shines in the multiple views it offers (be it table, Gantt or dashboards) that meet different individual needs.

Pros

I've been using Wrike for a while and it's been a great tool for task management. What I especially love is how each task has its own lane and accessories, allowing me to follow a job from start to completion. This level of detail is not only great for real-time management, but also serves as a reliable reference for billing. Another feature I appreciate is the ability to switch between depedent tasks while working on a particular one.

Cons

While I find Wrike to be a solid tool for project management, there are certain areas where it falls short for me. An immediate drawback is the slow loading speed for larger projects, which becomes quite frustrating over time.

Julian
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Robust Collaboration and Project Management Platform

Reviewed on 20/08/2023

It is a solid tool for collaboration and leveraging team efforts. It helps us boost productivity...

It is a solid tool for collaboration and leveraging team efforts. It helps us boost productivity and avoid time wastage since everyone knows what to do to meet the project goals. You can leave a comment and share files or links conveniently on the platform.

Pros

Wrike has the relevant features to create tasks, assign them, and monitor progress. This was a challenge before one of my team members suggested Wrike. We can now decide the order in which tasks should be completed, set due dates, and choose who will handle specific parts of the project. I also like @mentions to draw the attention of the members.

Cons

It took some time to figure out how to create a logical flow of work but that was not necessarily a problem with Wrike. I'd say it is a learning curve just like with any new tool. I like everything about Wrike especially because it helps us complete projects on time.

Davies
Overall rating
  • Industry: Law Practice
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Utilize Wrike to strengthen your product planning workflows

Reviewed on 11/08/2023

Overall, it's been a really good and helpful software. The UI UX design is beautiful, it's...

Overall, it's been a really good and helpful software. The UI UX design is beautiful, it's functional and very easy to use. I would totally recommend

Pros

Wrike is a real life saver. I have been able to properly manage my projects and keep track of cases using Wrike. It has been a super helpful project management and record keeping tool. I really love it and would totally recommend. Bonus point, it isn't expensive and it gives it's value for the amount paid.

Cons

Whilst there isn't any major issue with wrike, there's a little The issue is, it's a bit difficult to manage two projects at the same time on wrike and I would love this issue to be considered and fixed when wrike is upgraded.

Magaly
Overall rating
  • Industry: Textiles
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Full review about Wrike

Reviewed on 07/09/2023

I feel comfortable with Wrike, as it integrates with other software to provide optimal project...

I feel comfortable with Wrike, as it integrates with other software to provide optimal project management.

Pros

The most outstanding feature is being able to follow the progress of the projects in real time from the cell phone. In addition, the price is affordable.

Cons

It is not a basic software for beginners or for those who want to start small projects, as it could overwhelm with the amount of functions and slow down the project.

ousseynou
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A perfect project management tool

Reviewed on 05/09/2023

It's an essential tool for my projects and I recommend it.

It's an essential tool for my projects and I recommend it.

Pros

Wrike is a fluid, intelligent project management application. It allows me to keep track of all my projects.

Cons

Customer service needs improvement. It is almost non-existent.

Stephanie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exactly what we needed.

Reviewed on 21/03/2023

We have had excellent support in designing workflows, implementation and adopting new features. We...

We have had excellent support in designing workflows, implementation and adopting new features. We regularly get an email indicating that there are new features that our rep thought we might be interested in. When we meet with them, we find that our rep has done their homework, knows our account and how we use their product, and really does have great tips for getting more out of Wrike. We LOVE their customer support, which is unheard of in the world of technology these days.

Pros

We really like how easy it was to customize the product to meet the needs of various different kinds of projects. In consulting, we have several different teams working on completely different kinds of projects and Wrike had tools to help us with all of them. Wrike is super flexible and new features come out regularly that we hadn't even thought of.

Cons

I cannot think of anything. We love Wrike.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Wrike

Vorex was not easily customizable and the features that were in place were not quite right for the variety of projects that we work on as consultants. It always felt to me like it was designed for a very specific type of business.

Switched From

Vorex

Reasons for Switching to Wrike

Again, Wrike is so customizable, we were able to adjust projects and tasks and other settings to create fantastic usability across all kinds of projects.
Teddy
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Powerful Blank Slate, Both Good and Bad

Reviewed on 14/03/2023

As a manager, Wrike has been a struggle worth having. While my comfort level was to use a simpler...

As a manager, Wrike has been a struggle worth having. While my comfort level was to use a simpler yet more open tool like Trello, the complexity and number of our marketing campaigns/projects/events led me toward a more full-featured solution. Roll-out took a full year due to the busyness of our team, and after that first year, we scrapped everything based on what we learned and started fresh with a different taxonomy. Ultimately it's a boon for me as a manager to know that the entirety of my department's efforts are captured and managed in a single place, but it's a heavy lift for the team. The Wrike team was helpful with onboarding but didn't offer much direction; they probably would have been more helpful if we had pre-established workflows. Without a history of project management beyond a clunky spreadsheet, we were looking to Wrike to provide more robust templates and guidance in this area.

Pros

Wrike excels at what it sets out to do: manage projects. It is flexible, powerful, and full-featured enough to adapt to virtually any use case, keeping teams on the same page and on-task. The UI is fresh and modern, and the software is iterated weekly with even tiny considerations that make life easier.

Cons

Wrike is a blank slate, so determining how your busy team will leverage the tool takes a ton of effort. Its interface, while pretty, is as complex as it needs to be to conform to a bevy of use cases. The learning curve for a team is steep, and because it takes months to see benefits, adoption is an exercise in discipline. For some members of the team who struggle with the complexity, managing the tool is a burden and Wrike remains more of an obstacle than a benefit. We've also had no luck getting real-time browser notifications to work; the team either relies on far too many Wrike-generated emails or just living in the tool itself to stay up-to-date.

Alternatives Considered

Airtable, Trello and Asana

Reasons for Choosing Wrike

Our company is a heavy user of Office 365. While Planner and To-Do work very well and fit seamlessly into our environment, Planner is unfortunately underbaked. It is a fraction as useful as even Trello.

Reasons for Switching to Wrike

My team evaluated Asana and Airtable and recommended Wrike to me. A long-time Trello fan and user, I didn't want my bias to get in the way, and I knew that Trello was likely underpowered for the variety of uses were were going to lean on the product for.
Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent Team and Project Management

Reviewed on 14/03/2023

Wrike has become an essential part of our day-to-day operations.

Wrike has become an essential part of our day-to-day operations.

Pros

The blueprint and recurrent features in particular are a marvelous tool to help us easily create and recreate projects that happen with frequency.

Cons

We continue to discover new features that are rolled out that can be of great assistance to us. Unfortunately, documentation and help articles explaining how to use these are not always readily found.

Alternatives Considered

Basecamp, monday.com and Asana

Reasons for Choosing Wrike

Wrike provided a better price for a large team where we have internal requestors who do not need a full account.

Switched From

Asana

Reasons for Switching to Wrike

Wrike offered the balance of features and price that made the most sense for our size of organization.
Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Wrike - A greate alternative to Microsoft Planner, just not Microsoft Teams

Reviewed on 22/07/2021

Task and Project Management is great on Wrike, however, communication is bare bones. The issue we...

Task and Project Management is great on Wrike, however, communication is bare bones. The issue we had was that we used Wrike, but still had to use Teams for communication and collaboration. If Wrike were to be enhanced with screen sharing, messaging, and video conference even only on paid tiers, it make a better case for us that would rather collaborate and plan in one software package.

Pros

The UI/UX was superb. The font and graphics were easy on the eyes. Planning tasks and adding task was very easy once past the learning curve.

Cons

I don't like that the Gantt chart was behind a subscription paywall. The only reason I subscribed was for the Gantt chart, which was very useful.

Alternatives Considered

Microsoft Project

Reasons for Choosing Wrike

Most importantly, it was for the Gantt chart to easily visualize our projects, other large efforts, and daily tasks. Microsoft Project does have Gantt charts but can be unwieldy for smaller teams.

Switched From

Microsoft To Do

Reasons for Switching to Wrike

Microsoft Project while robust was too much software for a small team with too much setup. It does have the necessary reporting however, Wrike was more approachable and usable for our use case.
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A powerful tool for content creation and workflow management

Reviewed on 02/08/2022

I enjoy this tool in writing my articles, managing my content and workflow. My overall experience...

I enjoy this tool in writing my articles, managing my content and workflow. My overall experience is good.

Pros

Write is a very interesting tool for content creation and easy workflow management and planning. In addition, this software offers many interesting features such as the creation of multiple drafts and with the ability to access them anywhere, time management. It facilitates the writing and publishing of my working documents.

Cons

Write has a lot of features and I find it very good but personally I find that some of these features are not useful. Also, it is sometimes slow, which often makes it difficult to manage some workflows. Fortunately not all the time. That's why I like this software. In short, I think it should be faster, it should also allow us to schedule our articles for later.

Alternatives Considered

WordPress

Reasons for Choosing Wrike

Write has features that allow you to write faster, better and more.

Switched From

Microsoft Word
Kristen
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wrike Has Reformed Our Team Collaboration

Reviewed on 07/11/2022

Pros

Wrike has greatly increased our efficiency across our teams. Our department has transitioned from a fully in-office team to a fully remote team to a hybrid working environment in just two short years, and thanks to Wrike, our project schedules remained on track no matter in what environment we work. The video onboarding tools built within Wrike helped each team member get started at their own pace, and the onboarding videos themselves are quite engaging and creative. Once established, our team has effectively created a high-functioning workspace in which to manage digital and print production, campaign management, and other organization. Some of our favorite features include the following. - A Gantt chart can be created so that once a task is completed, the assignee of the next task is instantly notified that they can start working on their assigned task. The Gantt chart also automatically adjusts deadlines across all items when a campaign deployment date is updated, saving us time from having to manually update dates for each task within a project. - Calendars provide us with a way to share our email campaign deployment dates company-wide and to assess workload distribution across teams. - Dashboards can be built for personal use or for team use, and customizable widgets mean that the possibilities are endless for dashboard items to display. - Forms can be programmed to use Blueprints to create and map projects/tasks automatically once submitted.

Cons

We are a small team without a dedicated project manager, and team members are required to manage their own projects. The onboarding process was lengthy, as the tool required our team to think differently about mapping project schedules. For example, if a task is created from a blueprint and the team member doesn't individualize the name of the task, Wrike may assume that the task is the same as others with the same name. Then, that one particular task will live in multiple projects. So, when a team member marks that one task as completed, Wrike will mark it as completed in all projects. This is wonderful if intentional, but it was confusing at first to some who were accustomed to linear project management tools.There are many different ways to set up projects on Wrike, which is a benefit as much as it could potentially be cumbersome. To ensure that our team members had an understanding of where to find things on Wrike and of the expectations for how we wanted to use this project management tool, we established a staff subcommittee to create a quick-reference guide that detailed the organizational structures, processes, or settings that we agreed to as a team. It worked really well for us to have a central document outlining the folder structures and notification settings for our team in addition to the onboarding tools that Wrike provided.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Project Planning & Resource Management

Reviewed on 23/03/2023

Our team has been working off Wrike for over 4 years and it continues to be a positive experience....

Our team has been working off Wrike for over 4 years and it continues to be a positive experience. Previous to implementing Wrike, the team was working off a series of patched together platforms which included Google and Excel spreadsheets, Trello, Basecamp, and Asana. The beautiful thing about Wrike is that it allows users all of the views that are available in those different platforms (i.e., Trello's Kanban cards) but with one centralized 'source of truth' for all project and resource planning. After trying a selection of various platforms and continuing to work with vendors across multiple platforms, Wrike continues to be a favourite.

Pros

Wrike is an effective web-based project management and resource planning platform, which has enough features to be useful, but also enough flexibility and customization—on both the enterprise and user-level—to work for a variety of organizations, individuals, and work-styles. The project management view is particularly helpful as the same project can be viewed as a list, (kanban) board, table (spreadsheet view), Gantt chart and more. This allows users flexibility to engage with projects in the way that works for them.

Cons

The calendar functionality and design could be more elegant, as it feels like a somewhat neglected corner of the platform. It is functional, but not pretty.

Alternatives Considered

Function Point, FunctionFox, monday.com and Asana

Reasons for Choosing Wrike

Not everyone was using Trello and it didn't integrate well across functions. Monday.com had a nice "list view" of products, but integration between projects, tasks, and resources was weak. Excel and Google sheets were far too rudimentary in their functionality.

Reasons for Switching to Wrike

Wrike was a more robust solution with the option for various project views of the same information. Additionally, at the time, we could invite unlimited external collaborators into the system, which worked well for easily engaging with our network of freelancers who could work in our project management ecosystem. Overall, Wrike was the most dynamic solution, while also being the easiest to understand and use.
Sherry
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Wrike is up there in comparison to competitors but there's still work to be done

Reviewed on 14/03/2023

Overall for the money Wrike is getting there. They are constantly making improvements which helps...

Overall for the money Wrike is getting there. They are constantly making improvements which helps justify the cost. There are a lot of improvements to be made when it comes to advanced functionality for power users such as automations and workflows but they seem to be open to feedback.

Pros

- Using for employee onboarding tasks and having visibility to their training progress as well as using automations to pull their training back in at the end for a Q&A at every step- Ease of use setting up blueprints, automations, and workflows- Ease of use for beginners - Blueprint option is nice- Automation allows for a little bit of advanced functionality but it's nothing as robust as other software automation I have seen- Workflows are nice but again, not as robust as other software workflows- Dashboards make it nice for users to see their work at a glance and prioritize- Reports make it nice to find issues quickly on past due tasks

Cons

- Reporting - Customization of reports needs some work. There isn't the ability for if, and, or statements to drill down further into the reports. It would also be nice to be able to drill down to the task title in reports, "if contains" type statements- Training Tutorials/offerings - There isn't much training available for Wrike which makes it a bit more work on the user side to create their own training. There are very basic tutorials but not much in terms of advanced training on automations, workflows, forms, and blueprints.- Live sessions are clearly geared toward upgrading/selling and not so much toward helping the users learn more advanced functionality.- Import function could use work - right now if you import tasks, they are all jumbled together in one line of text and there isn't an option to format.

Alternatives Considered

Jira, monday.com and Asana

Reasons for Switching to Wrike

It seemed the simplest for onboarding
Sharon
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Helpful for Small Agency Business

Reviewed on 14/03/2023

It's been a great product to use, but again the pricing for added seats is annoying.

It's been a great product to use, but again the pricing for added seats is annoying.

Pros

Project set up is a breeze, but I know we don't use all of Wrike's features to the maximum. The time tracking is good, but there are glitches as well if you don't complete a time entry and traveling away from the product temporarily. In general, it is easy to use but could use more initial set up support to learn to maximize all of the features.

Cons

I wish you could enter time in a grid format as well. I tend to not enter my time daily so it makes it a laborious process to dig through each client and project to find the appropriate task for entry. I also hate that I can't buy individual seats. As a small agency, I just needed two seats but had to purchase 5. That's a massive waste of limited resources.

Alternatives Considered

QuickBooks Time

Reasons for Choosing Wrike

Cost and ease of use.

Switched From

Workamajig

Reasons for Switching to Wrike

Ease of use.
Rahul
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Take Control of Your Projects: Wrike's Time Tracking and Task Scheduling Capabilities

Reviewed on 07/06/2023

I liked this tool. Wrike allows me for easy project management. It is designed to help teams work...

I liked this tool. Wrike allows me for easy project management. It is designed to help teams work together and complete tasks faster, while at the same time enabling them to communicate and collaborate on projects in a much more efficient way. With this tool, I am able to assign tasks, keep track of progress, and even make notes with discussions that can be shared with teammates. The best feature I like about Wrike is its ability to provide real-time updates so that everyone stays up-to-date on what needs to be done next. This makes it very helpful when managing multiple projects or working as part of a team since all changes are immediately visible. Additionally, the dashboard view provides an overview of everything that's going on so I don't have to spend time sorting through emails or documents trying to figure out who did what when. I think Wrike is great because it streamlines project management processes and ensures that everyone remains productive and informed throughout the entire process.

Pros

1.Wrike's interface intuitive and user-friendly. The tool offers a clean and organized layout, making it easy for teams to navigate and collaborate effectively.2.Create and organize tasks in a flexible manner. With features like task nesting, subtasks, and task dependencies, teams can structure their work in a way that suits their specific workflows and project requirements.3.It provides robust collaboration features, such as real-time commenting, file sharing, and mentions. 4.Wrike offers a high degree of customization to adapt to different project management methodologies and individual preferences. 5.We can configure workflows, task statuses, and notification settings according to their specific needs, allowing for a tailored project management experience.6.Wrike integrates with various third-party tools commonly used in the workplace, such as G Suite, Microsoft Office, and popular communication platforms like Slack.

Cons

Wrike provides a range of reporting options, allowing users to generate insightful reports on project progress, resource utilization, and team performance. These analytics help managers gain valuable insights into project metrics and make data-driven decisions.

Sam
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Functionally adequate but UI needs improvement

Reviewed on 13/11/2019

The functionality is there for the most part and I really want to love Wrike, but the user...

The functionality is there for the most part and I really want to love Wrike, but the user interface is simply not as polished as some other major competitors (Monday, Asana, etc.). This hurts the user experience quite a bit.

Pros

• The ability to view my projects and tasks in several views (list, table, kanban board, Gantt, etc.)
• The easy report builder
• The ability to have projects and tasks show up in multiple locations is fantastic. This means that projects and tasks aren't confined to only "live" in the location they were created. They can be displayed in multiple locations at once allowing different contributors and stakeholders to have access to the same items simultaneously without having to duplicate them. This was a big reason why I went with Wrike. Few other competitors have this architecture.
• The ability to add stakeholders without having it count towards your purchased user licenses. Wrike is a pricy platform so this definitely brings the cost down a litte.

Cons

• UI needs a lot of improvement:
- I should, at a glance, be able to immediately tell the difference between a folder, a project, and a task in every view that is available. Currently, they just blend together and it is very difficult to see any separation between these three items (in for example the Table view). This is THE biggest point of annoyance for me with Wrike. Other competitors in this price class have very clear visual interfaces with visually distinct screen elements. Adding an icon or other visual indicator to each item type would solve this very easily.
• The fact that the folder pane doesn't show in the List view by default when clicking a folder makes it difficult to provide folder information to a team. They simply won't know that a folder contains information unless they deliberately check. This is a big miss.
• The folder/project/task panel should be easier to open and close. The fact that I have to go into a submenu to close the panel is ridiculous. This seems like a small detail but UX/UI design issues like this can really drag down the user experience.
• Also, I should be able to do bulk changes from the Table view and not just the List view. These views are different enough to where this is an issue.
• Review and approval add-on feature is an almost necessary feature for creatives but way too expensive as an add-on. Wrike is already a pricy platform. These add-on costs feel very greedy.

Milan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great tool but weak support

Reviewed on 01/03/2023

Like I mentioned the tool is great but the support is so weak that we are currently considering...

Like I mentioned the tool is great but the support is so weak that we are currently considering switching to either ZOHO projects (we already use other services from the family) or ClickUp (recently used for a bigger project/client as it was wished for from client side). It is really a shame since we got used to it already.

Pros

The tool itself is great. We used many project management tools before including the big names like JIRA, but ended up with wrike and using it now for around 4 years already.Around 2 years ago the features / billing got more standardized which allows us to use some features we really wanted, but were too expensive before (because they were coupled with other ones with no use for us). Now the tool is very useful including proper timetracking, workflow management and useful asset commenting inside tasks.

Cons

Account manager / success manager change very often. While this is pretty common in SaaS environment, it is very annoying, especially if you make arrangements with you current manager and then all of sudden there is a new one and everything you discussed before is out of the window.

Jessa
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brought sanity and transparency to our work

Reviewed on 08/01/2019

Pros

I choose Wrike specifically for the ability to submit project requests. 99% of our projects have to go through some sort of compliance approval, and auditing through a bunch of emails and folders that hopefully had everything was a recipe for disaster. Wrike allows us to have reporting and automatically assign tasks It's incredibly, almost overwhelmingly customizable, so I can have my own workflows to manage website issues while print projects can have their own process, etc, and these templates are automatically assigned, filled out, and dated when the requester fills out the form. The dashboards are nice so you can customize how you want to view your projects, and you can also monitor your team's projects to make sure everything is moving along, and easily step in and request help. Another pro is the collaborator user role, so coworkers not in our department can track, comment, and answer questions within tasks without seeing the other projects, and all of their communication is attached to the project and on record for everyone, including compliance, and not just trapped in one person's email.

Cons

Set up is daunting. Although we paid for someone to help us set up the process, we quickly realized that their orientation instructions weren't suited for our situation at all, so it took a few weeks for us to get everything into place. And I don't think our situation was particularly unusual, we're an in-house marketing department that needed to accept tickets.

While Wrike is really good about constantly releasing updates, there are some common sense things that have yet to be ironed out, for example, someone requesting a project can set a due date in the past.

Maximiliano
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Efficient Project Management and Collaboration with Wrike

Reviewed on 21/05/2023

Wrike has been instrumental in resolving several challenges within our organization. Firstly, it...

Wrike has been instrumental in resolving several challenges within our organization. Firstly, it has greatly improved project visibility and transparency. With Wrike, we can easily track the progress of tasks, monitor deadlines, and identify potential bottlenecks. This transparency has increased accountability and reduced miscommunication.Furthermore, Wrike's powerful reporting and analytics capabilities have enabled us to gain valuable insights into our team's performance and project efficiency. The ability to generate custom reports and visualize data has helped us identify areas for improvement, optimize resource allocation, and make data-driven decisions.

Pros

One of the things I appreciate the most about Wrike is its intuitive and user-friendly interface. Navigating through the various features and functions is a breeze, allowing for quick adoption by our team members. The platform's clean design and well-organized layout make it easy to find and manage tasks, projects, and resources.Wrike's collaboration capabilities are outstanding. The real-time collaboration features enable seamless communication and teamwork within our organization, regardless of team members' physical locations. Whether it's assigning tasks, sharing files, or leaving comments, we can easily collaborate and stay on the same page.

Cons

One area for improvement is the mobile app experience. Although the mobile app allows us to access and manage tasks on the go, it could benefit from enhanced performance and additional features to match the desktop version. Streamlining the mobile experience would further improve productivity for users who rely heavily on mobile devices.

Mandeep
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A basic however viable project management tool for administration, productivity, and associatio...

Reviewed on 19/06/2023

Earlier to using Wrike, it was challenging to keep everybody upgraded since emails and chat rooms...

Earlier to using Wrike, it was challenging to keep everybody upgraded since emails and chat rooms were ineffectual for such a huge company as our own. Moreover, it streamlines communication for all of our ventures. In conclusion, it keeps up the association of all of our activities and communications. Its detailing highlights allow us to data on how our group capacities and where we will make changes. I am able to do all of my work on the plan since it keeps me composed. Wrike overhauls its stage habitually, which can be tricky, particularly when managing customers that disdain alter.

Pros

I appreciate how Wrike holds me dependable for my work and gives me a fabulous system to form beyond any doubt I can total everything on my to-do list. We found that Wrike was basically a clean slate that we seem design up to precisely meet our workflow and requests as we assessed other computer program arrangements. Moreover, it makes venture administration straightforward. When the campaign arrangement date changes, Gantt charts moreover consequently upgrade due dates for all things, sparing us the time it would take to physically upgrade each task's due date. Presently that each group has its claim range, but it is still associated with the other groups, permitting simple work tasks and communication of data.

Cons

In spite of the fact that I venerate Wrike's three-dimensional venture administration capabilities, it took a little time for our group to update the way that we begin with organized ventures. In spite of the fact that automation is essential and has incredibly facilitated venture administration, it would be superb to have extra options for mechanizing more complex strategies in arrange to spare manual work. It is less outwardly engaging and once in a while more troublesome to explore than other stages, but the tool's quality more than makes up for those disadvantages. Computer program bugs do happen sometimes, but that's to be anticipated.