--- description: If you're in a hunt for the best solution for your business, learn what Sprinklr has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sprinklr Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Sprinklr](/software/100180/sprinklr) # Sprinklr Canonical: https://www.getapp.sg/software/100180/sprinklr Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/100180/sprinklr?page=2) > Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint. > > Verdict: Rated **4.3/5** by 91 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Sprinklr Sprinklr Service: Unifies fragmented customer conversations across 30+ voice, social and digital channels into a single AI-native platform for consistent support. Empowers agents with a unified 360° customer view and AI-recommended responses, improving agent productivity and first-contact resolution. Automates routine queries through conversational AI bots and self-service, freeing human agents for complex issues. Provides real-time supervisor dashboards and contact-centre intelligence to spot bottlenecks and drive operational excellence. Uses intelligent routing to assign cases to the best-suited agents based on skill and availability, accelerating response times. Delivers measurable ROI, including up to 210% ROI and dramatic response-time gains. Sprinklr Insights: Delivers real-time consumer, competitor and market intelligence from 30+ channels and millions of media sources, filtering out the noise. Captures Voice of the Customer feedback across the product lifecycle to understand needs and manage online reputation. Detects brand-reputation threats early with an enterprise-grade Early Warning System and Smart Alerts for proactive crisis management. Uses 70+ verticalized AI and NLP models plus generative AI to deliver accurate, industry-specific insights and sentiment analysis across 100+ languages. Sprinklr Marketing: Orchestrates on-brand global marketing campaigns across social and digital channels from a single centralised dashboard. Strong content-calendar, content-hub and collaboration capabilities that streamline planning and distribution of content. AI-driven content optimisation and social advertising across 8+ ad channels to boost marketing ROI. Reduces content-production costs by up to 50% through automation, reuse and AI-powered creation. Sprinklr Social Supports broad channel coverage across 30+ (35+ native) digital and social channels, so no interaction is missed. Unifies listening, publishing, engagement, commerce, advertising and advocacy on one platform for global-scale teams. Enterprise-grade governance with custom approval workflows, moderation and crisis-management automation to keep engagements on-brand. Real-time social listening and competitor benchmarking from millions of data sources to guide strategy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 91 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sprinklr - **Founded**: 2007 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Custom, quote-based pricing - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hungary, India, Italy, Jersey, Luxembourg, Monaco, Netherlands, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain and 5 more ## Features - @mentions - A/B Testing - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Activity/News Feed - Advertising Management - Advocate Management - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Audience Engagement - Audience Targeting - Augmented Analytics - Auto-Dialer - Automated Publishing ## Integrations (56 total) - Adjust - Adobe Analytics - Adobe Commerce - Adobe Experience Manager - AppsFlyer - Aprimo Digital Asset Management - BL.INK - Bazaarvoice - Beckon - Bitly - Bynder - Canary - Coveo Relevance Cloud - DaveAI - Discourse ... and 41 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Marketing Tools](https://www.getapp.sg/directory/104/social-media/software) ## Related Categories - [Social Media Marketing Tools](https://www.getapp.sg/directory/104/social-media/software) - [Digital Magazine Software](https://www.getapp.sg/directory/162/publishing/software) - [Content Marketing Software](https://www.getapp.sg/directory/607/content-marketing/software) - [Social Media Management Tools](https://www.getapp.sg/directory/927/social-media-management/software) - [Social Networking Tools](https://www.getapp.sg/directory/105/social-networking/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.getapp.sg/software/20444/hubspot-marketing) — 4.5/5 (6251 reviews) 2. [Instagram](https://www.getapp.sg/software/107131/instagram) — 4.7/5 (5208 reviews) 3. [Snapchat for Business](https://www.getapp.sg/software/109331/snapchat) — 4.6/5 (1141 reviews) 4. [Zoho Social](https://www.getapp.sg/software/102087/zoho-social) — 4.7/5 (3457 reviews) 5. [Mailchimp](https://www.getapp.sg/software/8268/mailchimp) — 4.5/5 (17676 reviews) ## Reviews ### "Good but expensive" — 4.0/5 > **Hamza** | *9 August 2019* | Furniture | Recommendation rating: 7.0/10 > > **Pros**: Before I start to work here in my current job, I had an online flower store. At that time I've used Sprinkle for managing my social media channels and it helped me so much. The ability to showing audience profile valuable. With this feature you're being able to see your customers diversity. The other features are really helpful and easy to use as well but my favorite is audience profile. > > **Cons**: After I've used Sprinklr a couple of month, the price started to get not affordable for me. This is also related with the economic crisis in my country but it's pretty expensive by comparison with other tools though. ----- ### "The absolute tool for Social Media Management for megabrands & agencies" — 5.0/5 > **Verified Reviewer** | *1 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Sprinklr is the best one-stop solution when it comes to social media management. > > **Cons**: Although it has endless possibilities, it is very difficult to use if you don't receive proper training and/or onboarding. > > Sprinklr has been cornerstone to our success in some of the most complicated projects of our company but has also been making our life easier in our day-to-day routine. ----- ### "Sprinklr" — 3.0/5 > **Verified Reviewer** | *30 April 2021* | Music | Recommendation rating: 6.0/10 > > **Pros**: I like the research and insight features. It helps me understand my audience and come up easily with solutions. > > **Cons**: Don't really like the social media manager interface, it's not intuitive. Customer service is also veeeery slow. > > When used for social listening purposes, it's a good tool. Social media management, not the ideal one. ----- ### "Sprinklr is best for big brands" — 5.0/5 > **Verified Reviewer** | *5 May 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This is the best SMMS product that I know of on the market, I have been in social professional for nearly 9 years. It's great for social listening insights, community management, reporting, and publishing. > > **Cons**: I wish there was an Airtable integration for those not in the Sprinklr environment. Because of the cost we can't have everyone in it . ----- ### "Sprinklr helps with engagement, listening, and reporting (to name a few)" — 4.0/5 > **Verified Reviewer** | *25 March 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: The Editorial Calendar comes in handy when I'm in charge of a large company's Twitter account. Using it, I'm able to plan outposts for the entire month. Because of the rapid pace of life, it's simple to predict how your day, week, or month will unfold. In addition, Sprinklr makes it simple to monitor your data. The cloning and sharing of posts across several platforms are a big plus for me. I've built up a dashboard to keep track of accounts that might be relevant to my industry. I can quickly plan retweets and respond to posts from this dashboard. Many other aspects about them appeal to me: Your images and videos will be organized in a way that will make it easy to find them when you need them. To reach your specific goals, you can create your boards. > > **Cons**: The user interface is a bit disorganized. There could be room for improvement in the menu's organization, in my opinion. This was even though I'd previously used other similar sites. This one was very difficult for me to get used to. It's not as user-friendly as Hootsuite, for example. Having a search function available would be a great convenience for users, in my opinion. The process of discovering new features and tools takes a long time for me. > > Thanks to this platform, it's easier for us to maintain track of our social media communications. There are other accounts and teams we can keep tabs on thanks to this tool. At the corporate level, this kind of high visibility is beneficial. The messages that work and those that can’t now be identified. Identifying which messages are effective and which are not is beneficial to our research. Using tools that help us analyze how people utilize our channels, we've been able to adjust our messaging strategy to better meet their needs. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/100180/sprinklr?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/100180/sprinklr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data