--- description: If you're in a hunt for the best solution for your business, learn what BenchmarkONE has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BenchmarkONE Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [BenchmarkONE](/software/100234/hatchbuck) # BenchmarkONE Canonical: https://www.getapp.sg/software/100234/hatchbuck Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/100234/hatchbuck?page=2) > BenchmarkONE (formerly Hatchbuck) is an integrated CRM, email marketing, and marketing automation tool for small businesses. BenchmarkONE aims to help users drive more business, organize their contacts, boost response rates, and see their progress at a glance. > > Verdict: Rated **4.4/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BenchmarkONE CRM including: dashboard with real-time activity feed, website tracking, tagging \& segmentation, task \& activity management, email integration, deals (opportunity) pipeline, user security, real-time sales alerts, sales pipeline and activity reports, and a mobile version. Marketing automation including: lead capture forms, automated follow-up, automated campaigns, real-time lead alerts, contact scoring, automated actions, lead source and form submission reports, and more. Email marketing including: drag \& drop email builder, WYSIWYG email editor, pre designed email template library, email autoresponders, email stat reports, and more. Services and integrations: open API and Zapier integration to a range of third party apps including Eventbrite, GoToWebinar, Google Sheets, Zendesk, Gmail, Hubspot, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 155 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Polaris Software - **Location**: St. Louis, US ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Plans for every budget. Check out our Free Forever plan: 250 contacts and 500 emails per month\! Paid plans starting at $29/month. Save when you choose annual pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Autoresponders - CRM - Calendar/Reminder System - Campaign Analytics - Campaign Management - Client Management - Collaboration Tools - Contact Database - Contact Management - Customer Database - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates ## Integrations (40 total) - Acuity Scheduling - Alchemer - BigCommerce - Bookafy - Eventbrite - Formstack Forms - FreshBooks - FullContact - Gmail - GoTo Meeting - GoTo Training - GoTo Webinar - Google Contacts - Google Drive - Gravity Forms ... and 25 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [CRM Software](https://www.getapp.sg/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.sg/directory/230/crm/software) - [Email Management Software](https://www.getapp.sg/directory/306/email-management/software) - [Marketing Automation Software](https://www.getapp.sg/directory/308/marketing-automation/software) - [Sales Force Automation Software](https://www.getapp.sg/directory/338/sales-force-automation/software) - [Lead Management Software](https://www.getapp.sg/directory/339/lead-management/software) ## Alternatives 1. [monday.com](https://www.getapp.sg/software/91734/monday-com) — 4.6/5 (5726 reviews) 2. [EngageBay CRM](https://www.getapp.sg/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 3. [Freshsales](https://www.getapp.sg/software/104265/freshsales) — 4.5/5 (621 reviews) 4. [Keap](https://www.getapp.sg/software/90372/infusionsoft) — 4.1/5 (1298 reviews) 5. [Spotler CRM](https://www.getapp.sg/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews) ## Reviews ### "Intuitive interface" — 5.0/5 > **David** | *17 May 2015* | Medical Practice > > **Pros**: Easy to learn \& use, multiple features, easy templates for emails. > > **Cons**: Cannot think of any cons > > Intuitive interface makes this system tops above the rest ----- ### "Excellent CRM for small company" — 4.0/5 > **Verified Reviewer** | *5 December 2019* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: I really love Hatchbuck. It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced. > > **Cons**: The interface to send emails to clients is a bit clunky, and I'd value greater options. There are a few bugs with creating new emails, and formatting. It's hard to see what clients you've communicated with that day. > > Lead tracking, prioritization, campaigns, nurturing ----- ### "I would get more efficiency if it was customizable." — 3.0/5 > **Maud** | *13 November 2022* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Customer support was very interested and helped me a lot with my problems. Ability to manage sales in an organized manner. > > **Cons**: Its biggest drawback is that it is not intuitive and customizable. ----- ### "A great CRM and marketing system for small businesses." — 4.0/5 > **Mayur** | *15 July 2018* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The application offers user-friendly graphical user interface. The customer service is very knowledgeable and responsive. Based on the actions of your contact, you can automate trigger emails and reminders. One of the best features is that you can see who all open your emails and the email marketing gets you know about what the users click on. You can track the progress of your campaigns and how well they were received. You can easily merge your contacts from your earlier CRMs. You can categorize the application for clients from several industries. The application does great contact management and is well integrated with social media. > > **Cons**: It's quite difficult to get used to the email templates. the application, in comparison to other similar CRM systems, does not provide many plugins. Reporting capabilities and tags management require improvement. The absence of advanced features. It is very difficult to make edits or copy the campaigns. ----- ### "Fantastic software with so many features\!" — 5.0/5 > **Verified Reviewer** | *5 March 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I love Hatchbuck because it is fairly easy to use, but also has several different features and capapbilities. > > **Cons**: Sometimes there is too much to process when it comes to all of the features, however, thesre are several articles and videos to help remedy that. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/100234/hatchbuck?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/100234/hatchbuck) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data