About ADP Workforce Now

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ADP Workforce Now

Key benefits of ADP Workforce Now

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, United States

    Supported Languages

    English, French, Spanish

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to ADP Workforce Now

    Images

    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example
    View 11 more
    ADP Workforce Now video
    ADP Workforce Now video
    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example

    Features

    Total features of ADP Workforce Now: 87

    • 360 Degree Feedback
    • 401(k) Tracking
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Applicant Tracking
    • Application Management
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Background Screening
    • Benefits Administration Outsourcing
    • Benefits Dashboard
    • Benefits Management
    • COBRA Administration
    • Candidate Profiles
    • Candidate Tracking
    • Career Development
    • Check Printing
    • Clock In / Out
    • Compensation Management
    • Competency Management
    • Compliance Management
    • Contractor Management
    • Customizable Reports
    • Customizable Templates
    • Direct Deposit
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Profiles
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • Expense Tracking
    • For Accountants
    • Goal Setting / Tracking
    • HIPAA Compliant
    • HR Management
    • Individual Development Plans
    • Job Management
    • Job Posting
    • Jobs Board
    • Labor Forecasting
    • Learning & Development
    • Leave Tracking
    • Multi-Country
    • Multi-State
    • Onboarding
    • Online Benefits Enrollment
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Peer Appraisals
    • Performance Appraisal
    • Performance Management
    • Performance Metrics
    • Performance Review Management
    • Real Time Analytics
    • Real Time Reporting
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Review Cycle Tracking
    • Self Assessment
    • Self Service Portal
    • Sick Leave Tracking
    • Skills Tracking
    • Succession Planning
    • Talent Acquisition
    • Tax Compliance
    • Time & Attendance
    • Time Off Management
    • Time Off Requests
    • Time Tracking
    • Timesheet Management
    • Training Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • W-2 Preparation
    • Wage Garnishment
    • Web-based Deployment
    • Weighted Performance Measures
    • Workflow Management

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    Reviews

    Overall rating

    4.4 /5
    (6,193)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.2/5

    Already have ADP Workforce Now?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 6,193
    Kiran
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    On Stop Shop for all HR needs

    Reviewed on 15/10/2022

    ADP Workforce Now is a reliable payroll platform with the added benefit of HR services, talent...

    ADP Workforce Now is a reliable payroll platform with the added benefit of HR services, talent management, and workforce management.

    Pros

    1. Ease of use.
    2. Talent management.
    3. Dashboard.

    Cons

    1. UI looks dated.
    2. Navigation within the tool is difficult.
    3. Reports could use more customization options.

    Jason
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 7.0 /10

    It Just Works

    Reviewed on 20/10/2022

    Pros

    I am able to access everything I need from W2s to pay stubs to requesting PTO to viewing my weekly hours.

    Cons

    As with most HR-type software, things are divided up into several different pages. I wish there was a way to build a more cohesive way to view things so everything I need to do is together.

    Julia
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    We left this sofware. Reports are not user-friendly and errors in settings

    Reviewed on 06/10/2022

    I don't know why it is the best software - I don't think so. Expensive and with terrible reports,...

    I don't know why it is the best software - I don't think so. Expensive and with terrible reports, made like for computer programs, not for people. It takes time to find numbers there.
    We worked on it in 2020-Jan-Feb 2021

    Pros

    I could see paystubs for each employee
    Reports with employees' earnings and all data on one sheet, by years or period, chosen

    Cons

    NO quick support
    Very bad reports, it was a headache to use them
    Vacations paid - subtracted (because we submit them to unions) - no payroll taxes were withheld - it turned out into a disaster after a year and 1.5 months of the following year. And no response when I wrote them, asking for T4A which was submitted by ADP by error, but we didn't even have such T4A. When going to CRA to check for T4A, I found out that it was done wrongly for every employee with T4: all 10% of vacations were entered in T4A. It's probably because they didn't have settings to set it out in another way. Very not flexible software. And we even weren't aware about this issue with the submitted T4a for our employees - until one of them got a letter from CRA to pay taxes on T4A. We were shocked.
    I don't know if they changed it since February 2021. I don't have access to it anymore. And it was very disappointing that when I contacted them froom the website, nobody ever replied to me. Now the employer shoud pay all CPP and EI for all employees for a whole year on that vacation pay, which was set without withholdings , as per advise of ADP.

    Abin
    Overall rating
    • Industry: Investment Management
    • Company size: 501-1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A user friendly payroll software

    Reviewed on 17/08/2022

    The ADP workforce Now is a great software as it has many inbuilt facilities that could make life...

    The ADP workforce Now is a great software as it has many inbuilt facilities that could make life easier. The main part of this software is accuracy in reporting of the payroll and the time allotment of vacation and scheduling days off. Very user friendly making it an amazing platform to use.

    Pros

    The user interface is simple to navigate and use Further, it keeps track of the precise work hours calculated. Tracking vacation period and remaining are easy helping to manage and plan accordingly and then schedule the period the vacation to be used. Income tax papers are provided at the end of the year, which could be downloaded anytime when we require.

    Cons

    I found the initial setup was bit challenge but ones it’s set up, ADP is very easy to use and hover through as when needed.

    Ron
    Overall rating
    • Industry: Mental Health Care
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Powerful but complicated

    Reviewed on 14/10/2022

    I am involved with the implementation and customization of the software and not the day-to-day...

    I am involved with the implementation and customization of the software and not the day-to-day HR/Payroll tasks. As such, I see more of the configuration and setup screens than most, and while I've come to understand a lot of it, much of it has taken months of research, experimentation, and learning to understand. With great power comes great complexity.

    Pros

    Many features are built into the system, it has the power to be a "one-stop shop" for payroll, HR, policies, onboarding, etc.

    Cons

    Configuring everything is very complicated, some workflows could be more intuitive (or could be communicated by ADP in a more intuitive way).

    Showing 5 reviews of 6,193 Read all reviews

    ADP Workforce Now FAQs

    Below are some frequently asked questions for ADP Workforce Now.

    ADP Workforce Now offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    ADP Workforce Now offers multiple pricing packages depending on business size: 1-49 employees: Essential, Enhanced, Complete, HR Pro 50+ employees: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus Please contact ADP for full pricing information.

    ADP Workforce Now has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    ADP Workforce Now supports the following languages:

    English, French, Spanish

    ADP Workforce Now supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ADP Workforce Now integrates with the following applications:

    Microsoft Outlook, Oracle Cloud HCM, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, SAP Concur, Sage Intacct

    ADP Workforce Now offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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