---
description: If you're in a hunt for the best solution for your business, learn what XM for Strategy & Research has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: XM for Strategy & Research Price, Reviews & Ratings | GetApp Singapore 2026
---

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# XM for Strategy & Research

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> XM for Strategy \&amp; Research is a survey management tool designed to help businesses collect feedback and provide insight into brand awareness and consumer preferences. Key features include sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, and data insight reports.
> 
> Verdict: Rated **4.7/5** by 424 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 424 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Qualtrics
- **Location**: Palo Alto, US
- **Founded**: 2013

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Korean, Spanish, Traditional Chinese
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, Puerto Rico, Spain and 5 more

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Assessment Management
- Audience Targeting
- Behavior Tracking
- Benchmarking
- Brand Guidelines
- Brand Tracking
- Campaign Segmentation
- Categorisation/Grouping
- Change Management
- Charting
- Collaboration Tools
- Competitive Analysis
- Conditional Logic

## Integrations (41 total)

- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- BHN Rewards
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Grade.us
- HubSpot CRM

... and 26 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)
- [Price Optimisation Software](https://www.getapp.sg/directory/723/pricing-optimization/software)
- [User Experience (UX) Tools](https://www.getapp.sg/directory/1287/ux/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)
- [User Testing Software](https://www.getapp.sg/directory/2075/user-testing/software)

## Alternatives

1. [Jotform](https://www.getapp.sg/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.getapp.sg/software/91581/typeform) — 4.7/5 (945 reviews)
3. [SurveyMonkey](https://www.getapp.sg/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
4. [QuestionPro](https://www.getapp.sg/software/103311/questionpro) — 4.8/5 (522 reviews)
5. [Lucky Orange](https://www.getapp.sg/software/112955/lucky-orange) — 4.7/5 (260 reviews)

## Reviews

### "I am well pleased with Qualtrics CoreXM." — 5.0/5

> **Michael** | *26 April 2023* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I truly appreciate the default survey templates provided on Qualtrics XM, which allow us to create highly interactive and effective surveys. In addition, I want to highlight the advanced AI and machine learning features offered by Qualtrics CoreXM that make complex statistical data analysis of our survey results automated and effortless with as little input from our end as possible . The Text iQ function also enables us to efficiently analyze open-text feedback. Furthermore, the intuitive interface of Qualtrics makes it easy to use and minimizes the learning curve for survey creation.
> 
> **Cons**: We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we can generate analytical metrics for both simple and complex data. This allows us to derive valuable insights from our surveys and maximize their potential.
> 
> We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we are generating analytical metrics from both simple and complex survey data. This allows us to derive valuable insights from our surveys and maximize their potential.

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### "Cadillac of Survey Software" — 5.0/5

> **Stewart** | *28 January 2021* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: Qualtrics is very user-friendly and makes it easy to program and manage complex surveys that are mobile-friendly. We can program advanced routing and conditional logic, incorporate media into the surveys to test, and export the data into the various formats and reports we need.
> 
> **Cons**: The costs have increased significantly over the years, and their customer support team will not help with some advanced programing capabilities, such as incorporating javascript into the surveys (you can use javascript, but you're on your own if you encounter issues).
> 
> We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective. We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years. Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago. But that being said, we have yet to find another survey software that is as fully-featured and easy to use as Qualtrics.

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### "Easy Collection and Analysis of Survey Data" — 3.0/5

> **James** | *19 June 2021* | Research | Recommendation rating: 4.0/10
> 
> **Pros**: Qualtrics has an easy-to-use dashboard. It is relatively easier to find all your current projects or deployed surveys. The data analysis dashboard is also super-easy to use. Qualtrics is one of the few high-quality and efficient survey and data collections I have used. It is great for both qualitative and quantitative questions.
> 
> **Cons**: A major drawback to this amazing software is the difficulty in creating and managing more advanced or complex projects using Qualtrics. I find it more difficult in creating and editing questions and templates in Qualtrics compared to other survey designers and deployment platforms I have used in my work.
> 
> Qualtrics is amazing to use. However, it made my work somewhat challenging when I used it for a project. We discontinued its use because we were unable to customize it for our mobile devices. It is not very helpful when it comes to rural or offline data collection. I realized the web version of the software also uses cookies, which can make life difficult sometimes.

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### "Qualtrics sets the bar high\!" — 5.0/5

> **Melanie** | *8 December 2022* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most is how user-friendly the survey build feature is. The survey flow function makes it easy to macro-level changes to the survey
> 
> **Cons**: What I like least the delay in creating lists and generating links for large data sets

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### "No better way to collect data" — 5.0/5

> **Katie** | *9 October 2019* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: Collecting and analyzing data with Qualtrics is easy. From setup, to design, to distribution, Qualtrics has your back. It is constantly giving you tips and tricks to make your research better. This only helps you in the long run.
> 
> **Cons**: Depending on what level of account you have, you can be limited in response options. Unlimited everything is the way to go if you're going to be utilizing the software often or have a lot of responses you intend to collect.
> 
> Qualtrics is an amazing software. It has really helped me when working with HR needs assessments or other data collecting activities.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/100394/strategy-and-research> |
| de-AT | <https://www.getapp.at/software/100394/strategy-and-research> |
| en | <https://www.getapp.com/customer-management-software/a/strategy-and-research/> |
| en-AE | <https://www.getapp.ae/software/100394/strategy-and-research> |
| en-AU | <https://www.getapp.com.au/software/100394/strategy-and-research> |
| en-CA | <https://www.getapp.ca/software/100394/strategy-and-research> |
| en-GB | <https://www.getapp.co.uk/software/100394/strategy-and-research> |
| en-IE | <https://www.getapp.ie/software/100394/strategy-and-research> |
| en-NZ | <https://www.getapp.co.nz/software/100394/strategy-and-research> |
| en-SG | <https://www.getapp.sg/software/100394/strategy-and-research> |
| en-ZA | <https://www.getapp.za.com/software/100394/strategy-and-research> |
| es | <https://www.getapp.es/software/100394/strategy-and-research> |
| es-CL | <https://www.getapp.cl/software/100394/strategy-and-research> |
| es-CO | <https://www.getapp.com.co/software/100394/strategy-and-research> |
| es-MX | <https://www.getapp.com.mx/software/100394/strategy-and-research> |
| fr | <https://www.getapp.fr/software/100394/strategy-and-research> |
| fr-BE | <https://fr.getapp.be/software/100394/strategy-and-research> |
| fr-CA | <https://fr.getapp.ca/software/100394/strategy-and-research> |
| nl | <https://www.getapp.nl/software/100394/strategy-and-research> |
| nl-BE | <https://www.getapp.be/software/100394/strategy-and-research> |
| pt | <https://www.getapp.com.br/software/100394/strategy-and-research> |
| pt-PT | <https://www.getapp.pt/software/100394/strategy-and-research> |

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