---
description: If you're in a hunt for the best solution for your business, learn what Akio.CX has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Akio.CX Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Akio.CX](/software/100531/akio)

# Akio.CX

Canonical: https://www.getapp.sg/software/100531/akio

> Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email \& social media conversations between customers \& customer service teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Akio.CX

Native omnichannel cloud platform
All traditional and digital channels in one place: telephone, email, chat and social media.

Simple and user-friendly
A unified customer service platform. Agents have access to a customised application that enables them to provide an omnichannel experience to all customers.

Customer-centric
A unified omnichannel knowledge base is available to your agents at all times, regardless of the channel they are using to communicate with your customers.

Cutting-edge technology
All of our applications can easily be integrated with other business applications through APIs, webhooks, connectors and more.

## About the vendor

- **Company**: Akio
- **Founded**: 1998

## Commercial Context

- **Starting Price**: €40.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact Akio for detailed pricing information. Price varies depending on the number of channels and the number of users.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, France, Germany, United Kingdom

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Audience Targeting
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- Boolean Search
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Campaign Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1754 reviews)
2. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
3. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4072 reviews)
4. [Genesys Cloud CX](https://www.getapp.sg/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
5. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (984 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/100531/akio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/akio/> |
| en-AE | <https://www.getapp.ae/software/100531/akio> |
| en-AU | <https://www.getapp.com.au/software/100531/akio> |
| en-CA | <https://www.getapp.ca/software/100531/akio> |
| en-GB | <https://www.getapp.co.uk/software/100531/akio> |
| en-IE | <https://www.getapp.ie/software/100531/akio> |
| en-NZ | <https://www.getapp.co.nz/software/100531/akio> |
| en-SG | <https://www.getapp.sg/software/100531/akio> |
| en-ZA | <https://www.getapp.za.com/software/100531/akio> |
| fr | <https://www.getapp.fr/software/100531/akio> |
| fr-BE | <https://fr.getapp.be/software/100531/akio> |
| fr-CA | <https://fr.getapp.ca/software/100531/akio> |
| nl | <https://www.getapp.nl/software/100531/akio> |
| nl-BE | <https://www.getapp.be/software/100531/akio> |

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