--- description: If you're in a hunt for the best solution for your business, learn what Meltwater has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Meltwater Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Campaign Management Software](/directory/304/campaign-management/software) > [Meltwater](/software/100643/meltwater) # Meltwater Canonical: https://www.getapp.sg/software/100643/meltwater Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/100643/meltwater?page=2) > Cloud-based AI media intelligence platform for PR and marketing teams, offering media monitoring, social listening, and analytics. > > Verdict: Rated **4.0/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Meltwater \* Consolidates media, social, consumer, and LLM monitoring into a single platform, reducing dependence on multiple point solutions across PR, marketing, and communications workflows. \* Automates media monitoring, reporting, and analysis through AI-generated summaries, automated newsletters, and interactive dashboards, reducing manual effort and freeing teams for strategic work. \* Delivers real-time alerts with custom thresholds via email, Slack, or other channels, supporting proactive brand protection and faster crisis response. \* Provides executive-ready, shareable dashboards and interactive reports generated without manual compilation, combining paid, earned, and owned media data into unified views. \* Measures and demonstrates PR, communications, and marketing impact through unified reporting across media types, supporting ROI justification for leadership and stakeholders. \* Supports competitive intelligence by tracking competitor mentions, sentiment, campaigns, and positioning across news, social, and AI-generated content sources. \* Monitors brand visibility across major LLMs via GenAI Lens, capturing sentiment, emotion, key narratives, misinformation risks, and source attribution at the geography level, helping teams understand and influence how brands appear in AI-generated content. \* Scales across 240+ languages, multiple regions, and distributed teams without added operational complexity, supporting global enterprise deployments. \* Integrates with existing business workflows via enterprise APIs, data exports, and native connections to Slack, Microsoft Teams, Microsoft 365, Salesforce, and third-party BI platforms. \* Surfaces the most relevant media coverage using AI Sorting with natural language input, reducing time spent on manual content filtering in high-volume monitoring environments. \* Identifies the most relevant journalists for a campaign through AI Journalist Search, which matches natural language pitch descriptions to journalist profiles in the database. \* Supports influencer discovery and personalized outreach via Klear AI, using natural language search and campaign-specific brand voice parameters to identify and engage relevant influencers. \* Applies context-aware sentiment analysis with tone and sarcasm detection, customizable per industry or brand, delivering nuanced understanding of audience and media perception. \* Forecasts whether spikes in mention volume will grow or fade using predictive analytics, enabling teams to prioritize response efforts before situations escalate. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 96 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Meltwater - **Location**: San Francisco, US - **Founded**: 2001 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Meltwater does not use a fixed public price list. Pricing depends on your team’s needs, coverage requirements, and contract terms. Indicative ranges start from $10,000/year for Starter, $25,000/year for Pro, and $130,000/year for Enterprise. Final quotes vary by setup. Prices are in $USD. Your quote is shaped by the interplay of who you are (segment, industry, company size, region), what you need (solution mix, usage volume/consumption, feature tier, integrations), how you buy (contract length, special terms), and market/opportunity context Larger teams should also compare Meltwater with the cost of using multiple separate tools, since reporting, integrations, and manual data consolidation can add extra work. Preferential pricing is offered for public sector organizations, including government departments, local authorities, health trusts, universities, and not-for-profit bodies. The best way to get an accurate quote is to speak with Meltwater about your team size, use case, markets, and current tools. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Austria, Brazil, Canada, China, Finland, France, Germany, Hong Kong SAR China, Hungary, India, Israel, Japan, Malaysia, Mexico, Netherlands, Norway, Singapore, South Africa, Sweden and 4 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Approval Process Control - Article Author Database - Audience Analytics - Audience Engagement - Audience Targeting - Automated Publishing - Automated Scheduling - Behavior Analytics - Benchmarking - Brand Management - Brand Tracking - Calendar Management - Campaign Analytics ## Integrations (12 total) - Audiense Discover - ChatGPT - Facebook Business Suite - Google Workspace - Instagram for Business - Klear - Klear - LinkedIn Groups - Microsoft Teams - PMG Platform - WordPress.org - X (Twitter) ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Campaign Management Software](https://www.getapp.sg/directory/304/campaign-management/software) ## Related Categories - [Campaign Management Software](https://www.getapp.sg/directory/304/campaign-management/software) - [All-in-One Marketing Platform Software](https://www.getapp.sg/directory/310/online-marketing/software) - [Social Media Management Tools](https://www.getapp.sg/directory/927/social-media-management/software) - [Social Media Analytics Tools](https://www.getapp.sg/directory/1607/social-media-analytics-tools/software) - [Influencer Marketing Software](https://www.getapp.sg/directory/1455/influencer-marketing/software) ## Alternatives 1. [Brandwatch](https://www.getapp.sg/software/90431/brandwatch) — 4.2/5 (255 reviews) 2. [YouScan](https://www.getapp.sg/software/114583/youscan) — 4.9/5 (124 reviews) 3. [Sprout Social](https://www.getapp.sg/software/20453/sprout-social) — 4.4/5 (609 reviews) 4. [Sprinklr](https://www.getapp.sg/software/100180/sprinklr-platform) — 4.3/5 (93 reviews) 5. [facelift](https://www.getapp.sg/software/117515/facelift) — 4.4/5 (131 reviews) ## Reviews ### "Map" — 5.0/5 > **Sanjay** | *30 March 2019* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: Here is a good software. The person can easily see the map of any place in its device and use it. > > **Cons**: The quality of the map of the software is not so high that I can tell it to myself very clear. > > It's a good software that saves time and sitting at home can use it in its small device and it makes it easier for the person to arrive and a free demo of any place can tell. ----- ### "We use Meltwater Daily and Have for Years... Great tool and service." — 5.0/5 > **Jeff** | *14 May 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The breadth of features. Ease of use and flexibility. Daily email reports, customizable Dashboards, integration with analytics and social platforms, comprehensive media/influencer database and contact platform. Outstanding proactive service and support. > > **Cons**: No real complaints about the software. It is very robust and even after several years, we are finding new beneficial ways to leverage Meltwater. > > We've been a customer for 3+ years and use Meltwater on a daily basis. Initially, we were mostly using the media monitoring features exclusively, and that alone was enough value to justify our account. More recently we've also been using the Influencer platform for media research and outreach and that has also proven to be extremely useful. Much of our content marketing is driven by things we're able to uncover on a daily basis using Meltwater. ----- ### "Affordable but over hyped and not suitable for a large company" — 3.0/5 > **Emily** | *12 March 2018* > > **Pros**: I worked for a large automotive company and moved from NetBase to Sysomos due to cost and ease of use. Sysomos is certainly easy to use and fulfills the basic needs of a small to medium size business - I don't think it's ideal if you have to dive into analytics and provide in depth numbers. If that's the case, Sysomos is not for you. > > **Cons**: I found that Sysomos wasn't delivering the analytics that execs were looking for and there was a lot of manual work that went into it. The content planning side of the software seemed promising until I had to use it daily and dealt with glitches of the screen freezing or not being able to scroll up/down. When presenting content to client and using Sysomos, I was embarrassed. Training was not great, there were so many things he missed out on and we found out later on that we were not using the software to it's absolute fullest due to poor training. ----- ### "Simple Intuitive Social Media Monitoring" — 5.0/5 > **Dawn** | *29 January 2021* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I'm a business owner for a small ecommerce based business. Social media is a huge part of our advertising and it's extremely time consuming to manage entirely on my own. This software allows me to view important analytics in one place. The interface is extremely intuitive and very easy to use. Everything you "need" to know is on the front page. You can see everything from mentions to impressions and new followers all in one place. They even have a "positivity percentage" and "competitive rank" that compares your audience reaction to others in a similar field. > > **Cons**: I've used quite a few social media marketing tools. This one is simple- and that's one thing I really like about it. But I'd like to see a few more options. I really wish I could find a software that allowed me to both manage and monitor in the same application. But, alas, I can only find softwares that do one or the other. > > If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the market. It will give you all of the tools you need to effectively take your social media presence to the next level by comparing previous posts and finding what truly works best for your brand. ----- ### "All you need for monitoring mentions" — 5.0/5 > **Andrey** | *29 November 2019* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I'm happy with that how a tool like Sysomos can be so amazing\! It is great at monitoring media mentions and pull data from everywhere. There are many sub-tools of Sysomos which are helpful in finding the relevant search results of the quiries you're looking for. > > **Cons**: You need to work further to build the right search queries so to gather only high-quality and relevant results from searches. > > Marketing awareness of brand and products by way of the social publishing tool ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/100643/meltwater?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/100643/meltwater) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data