---
description: If you're in a hunt for the best solution for your business, learn what Snapforce has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Snapforce Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Snapforce](/software/101047/snapforce)

# Snapforce

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> Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.
> 
> Verdict: Rated **4.1/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Snapforce

 Account Management: See a list of all your business accounts and interactions and customise these using logical filtering. Use the visual map functionality to see where your contacts are located.&#10;&#10; Custom dashboards: Track performance and forecast sales with pipeline reports, important metrics, and a sales leader board.&#10;&#10; Event Management \&amp; scheduling: Create events directly from individual records, integrate your Snapforce calendar with your other calendars, and send invites and reminders.&#10;&#10; Call center features: Snapforce includes automatic call distribution (ACD), interactive voice response (IVR), call screening, and call transfer.&#10;&#10; Call center dashboards: Track agent performance and spot trends with custom dashboards and reports, and pre-built reports such as call volume reports.&#10;&#10; Telephony: Snapforce offers a voicemail system that lets you hold up to 500 voicemails in your CRM. You can also use the CRM for unlimited conference calls.&#10;&#10; Case management: The CRM includes a client portal that can be customised to match your brand. You can resolve support cases using comments and auto-responders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 24 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SnapForce Technologies
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starts at $12 per user&#10;&#10;Additional Add-on's available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Portuguese, Russian, Spanish, Ukrainian
- **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands and 49 more

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Asset Lifecycle Management
- Assignment Management
- Automatic Call Distribution
- Billing & Invoicing
- Blended Call Center
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Monitoring

## Integrations (9 total)

- Constant Contact
- Gmail
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Twitter/X
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)
- [Business Management Software](https://www.getapp.sg/directory/581/business-management/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Alternatives

1. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (984 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18768 reviews)
3. [Dynamics 365](https://www.getapp.sg/software/90844/dynamics-365) — 4.4/5 (5811 reviews)
4. [Flowlu](https://www.getapp.sg/software/110491/flowlu) — 4.8/5 (387 reviews)
5. [Odoo](https://www.getapp.sg/software/102445/odoo) — 4.2/5 (1294 reviews)

## Reviews

### "Helps me to run my business" — 5.0/5

> **Phil** | *4 December 2016* | Recommendation rating: 10.0/10
> 
> **Pros**: Not restrictive, customizable regardless of your industry.
> 
> **Cons**: After almost 2 years, there is nothing I am unhappy with.
> 
> I manage relationships with hundreds of regional restaurant customers, as well as managing my 14 delivery drivers - I don't know how I would do that without Snapforce. It is usually the first thing I do when unlocking my phone every morning. Really is apart of our organization.

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### "good product, good value" — 5.0/5

> **Timothy** | *17 March 2021* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, being able to look up people by phone or email is also helpful.
> 
> **Cons**: When I have several entries for a client, I have to click on each one to see what's there. It would be nice to have once screen I could scroll through to see all notes without clicking each entry.
> 
> The drip marketing is the big thing.

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### "Horrible CRM\!\!\!\!\!\!\!\!\!\!\!\!\!\!" — 1.0/5

> **Paul** | *11 June 2020* | Machinery | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing is good. I have nothing absolutely positive to say about this CRM
> 
> **Cons**: Tasks don't work, sorting contacts doesn't work, saving tasks doesn't work, emails don't show up on timeline, very, very not user friendly.
> 
> Horrible experience. Not all the data was transferred, basic functions don't work, be careful not to choose this CRM for your company

-----

### "Very pleased with Snapforce" — 5.0/5

> **Jean** | *6 December 2020* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to get off the ground, took us only a few hours to get everything setup the way we needed it. The intricacies of our phone system took a little longer but worth it. Support team was very helpful and a pleasure to work with.
> 
> **Cons**: We wanted an easy way to white label the domain name of the system, but wasn't able to do it without changing something on our dns. Not a big deal but a little tricky to do.
> 
> Pleasant experience, the support team is helpful and responsive.

-----

### "SnapForce Review" — 4.0/5

> **Rafael** | *22 February 2021* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use for my sales team, lead tracking and monitoring through stages from Cold to Hot Lead is super easy.
> 
> **Cons**: I thought it would have more features, but again, for what we needed, we were able to optimize it to work properly. Its really inexpensive and you are able to get a ton out of it. Its just not one of the most sophisticated software's out there, but its definitely the most affordable.
> 
> For tracking basic leads and the stages of the leads  from the moment they come in to the moment we either close them or move them to unqualified, SnapForce serves its purpose.

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## Links

- [View on GetApp](https://www.getapp.sg/software/101047/snapforce)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/101047/snapforce> |
| de-AT | <https://www.getapp.at/software/101047/snapforce> |
| en | <https://www.getapp.com/customer-management-software/a/snapforce/> |
| en-AE | <https://www.getapp.ae/software/101047/snapforce> |
| en-AU | <https://www.getapp.com.au/software/101047/snapforce> |
| en-CA | <https://www.getapp.ca/software/101047/snapforce> |
| en-GB | <https://www.getapp.co.uk/software/101047/snapforce> |
| en-IE | <https://www.getapp.ie/software/101047/snapforce> |
| en-NZ | <https://www.getapp.co.nz/software/101047/snapforce> |
| en-SG | <https://www.getapp.sg/software/101047/snapforce> |
| en-ZA | <https://www.getapp.za.com/software/101047/snapforce> |
| es | <https://www.getapp.es/software/101047/snapforce> |
| es-CL | <https://www.getapp.cl/software/101047/snapforce> |
| es-CO | <https://www.getapp.com.co/software/101047/snapforce> |
| es-MX | <https://www.getapp.com.mx/software/101047/snapforce> |
| fr | <https://www.getapp.fr/software/101047/snapforce> |
| fr-BE | <https://fr.getapp.be/software/101047/snapforce> |
| fr-CA | <https://fr.getapp.ca/software/101047/snapforce> |

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