About Copper

Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Copper

• Get everything done from your inbox. Stop switching tabs all the time thanks to Copper's Google Workspace integration (Gmail, Google Calendar, Docs, etc.).

• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.

• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.

• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.

• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.

• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.

• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.

• Work from anywhere. There's both an Android and iOS mobile app.

• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, Netherlands, United States

Supported Languages

English

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Copper Software - Copper is the only CRM recommended by Google
Copper Software - Seamless integration with your Gmail inbox means no time spent on data entry
Copper Software - Easy drag-and-drop functionality helps you visualize and manage your opportunities
Copper Software - Copper Chrome extension means you never have to leave your inbox to CRM
Copper Software - Integration with your Google Calendar delivers important context before every meeting
View 6 more
Copper video
Copper Software - Copper is the only CRM recommended by Google
Copper Software - Seamless integration with your Gmail inbox means no time spent on data entry
Copper Software - Easy drag-and-drop functionality helps you visualize and manage your opportunities
Copper Software - Copper Chrome extension means you never have to leave your inbox to CRM
Copper Software - Integration with your Google Calendar delivers important context before every meeting

Features

Total features of Copper: 107

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • FAQ
  • File Management
  • For AEC Industry
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Goal Setting / Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Project Management
  • Project Planning
  • Projections
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Revenue Management
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Territory Management
  • Third Party Integrations
  • Web-based Deployment
  • Workflow Management

Alternatives

Redtail CRM

4.1
#1 Alternative to Copper
Redtail CRM is a cloud-based customer relationship management (CRM) solution designed for financial professionals,...

Salesforce Sales Cloud

4.4
#2 Alternative to Copper
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

ClickUp

4.7
#3 Alternative to Copper
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking,...

monday.com

4.6
#4 Alternative to Copper
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

Reviews

Overall rating

4.4 /5
(563)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.5/5
Customer Support
4.3/5

Already have Copper?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 563
Scott
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The CRM for sales team on Gsuite

Reviewed on 01/07/2020

I've used a lot of CRMs, from Salesforce to Pipedrive. Copper is hands down the best. Easy to use,...

I've used a lot of CRMs, from Salesforce to Pipedrive. Copper is hands down the best. Easy to use, easy for the team to adopt but still very powerful under the hood.

Pros

Automated data entry. Pre-populates a lot of my contacts data so adding new leads is a simple point and click.
The gmail integration is amazing. I can get a clear picture of my entire relationship from where I work - gmail.
Im really starting loving the workflow automations and cool calculated fields I can make now.

Cons

I'd like to see a better native integration with an email automation software

Alternatives Considered

Pipedrive, Salesforce Sales Cloud and HubSpot CRM

Reasons for Choosing Copper

I kept losing track of my conversations and follow up actions.

Switched From

Google Sheets

Reasons for Switching to Copper

Salesforce clunky, very expensive and the team hated it. As a small business we didn't use 30% of it. Pipedrive was ok, but very simple and seemed to suit a very small team. It lacked multiple pipelines and didnt have the integration to Gsuite that Copper provided. Hubspot free was very simple and the full paid version of hubspot was super expensive. I didn't need the marketing features at all. Copper also had a better user experience and gsuite integration.
Michael
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The ONLY Fully-Integrated CRM Solution for Google Workspace

Reviewed on 02/02/2022

Our small business has been a Copper client for the last 2-3 years and we have been incredibly...

Our small business has been a Copper client for the last 2-3 years and we have been incredibly happy with the Copper CRM product and the team that supports it. As our business grows, so do our CRM needs.

Copper has been able to fulfill each of these needs as they arise, often from regular updates on their product roadmap. It's almost like Copper has been "inside our head" and developed exactly what we needed prior to us asking.

@TeamCopper - Great job listening to your clients in the community and actually developing your product to suit our needs. This is what encouraged us to sign a 5-year agreement with you!

Pros

Full functionality within Google Workspace plug-in (Gmail, Calendar). Ability to pull a list view of Opportunities, Leads, etc and update individual records without leaving the screen (HUGE time-saver).

Cons

Import function needs work in the area of duplicate management and add/ overwrite tags. Third-party integration with Zapier makes this seamless but can add unnecessary expenses.

Alternatives Considered

Zoho CRM, Insightly and HubSpot CRM

Reasons for Choosing Copper

Eat your heart out, Salesforce. Copper just packed your lunch! If you are looking for a robust CRM/ lead management/ marketing suite that has all the lipstick but WITHOUT the Dev cost of Salesforce et al, then you need to try Copper. We did. And we couldn't be happier. Just try it. You won't regret it.

Switched From

Salesforce Sales Cloud

Reasons for Switching to Copper

Copper was the robust, affordable solution to our growing CRM needs. Without the Dev cost.
Ramiro
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Operations Coordinator Opinion

Reviewed on 17/11/2022

We had a very good experience but we quit using it because of the price. It was too much for our...

We had a very good experience but we quit using it because of the price. It was too much for our needs. Though the features were amazing to have.

Pros

The integration with gmail is great. In our company we use google accounts, so using Copper extension; the CRM automatically update your contacts with the emails you send. It is very easy to maintain the leads updated.

Cons

The pricing was quite expensive. The basic plan is not good enough so you need at least the mid tier plan which may be expensive if you don't want to expend too much money. Sometimes they have discounts but they only last a few months.

Roger
Overall rating
  • Industry: Capital Markets
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Congrats Copper! You are now officially the worst customer service!!! Great job being a...

Reviewed on 14/10/2022

I have emailed and used the customer service bot on the website over 20 times since July to ask a...

I have emailed and used the customer service bot on the website over 20 times since July to ask a basic question. Copper refuses to answer my question. 

It is not humanly possible for a human to be as rude and stupid as the bot that never answers my question!!! 

In my 30 years in business Copper by far has the worst customer service on the planet!!! Even worse than Pac Bell had back in the 1990’s and it was not possible to have customer service as dumb as theirs until Copper came along!!!!

Pros

Google Integration is what I liked the most!
I used to love proper works then it became Copper.

Taking away customer service is a major Blunder!!!!

Don't do business with copper unless you have plenty of time to waste hours of your life and cost you and your business tons of money in wasted production time.........

Cons

Which dumb-ass executive wakes up one day and takes away customer service!!!

Are you that ignorant that you believe your bot works????

Josh
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great CRM for a small to mid-sized company

Reviewed on 01/08/2022

Copper has been a great experience overall. Their Customer Success Managers are the most helpful,...

Copper has been a great experience overall. Their Customer Success Managers are the most helpful, prompt and friendly people whenever there's a hiccup with Copper. The price per user is a bit expensive

Pros

What I like most about Copper is its built-in connectivity to all things Google. Auto-logging calendared events, easily adding files to records from our Google Drive, using the Copper add-on to easily push data out to Google Sheets and then Google Data Studio...it's great.

Cons

I believe Copper needs to focus on tightening up existing features before rolling out new features to compete with other platforms. There's a delicate balance between building new things and maintaining what already exists and I feel that sometimes their focus is too dedicated towards building new.

Showing 5 reviews of 563 Read all reviews

Copper FAQs

Below are some frequently asked questions for Copper.

Copper offers the following pricing plans:

  • Starting from: US$29.00/month
  • Pricing model: Subscription
  • Free Trial: Available

14-day free trial, no credit card required. Basic: $25 per user per month (billed annually) or $29/user/month billed monthly. Professional: $59 per user per month (billed annually) or $69/user/month billed monthly. Business: $119 per user per month (billed annually)

Copper has the following typical customers:

2-10, 11-50, 51-200, 201-500

Copper supports the following languages:

English

Copper supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Copper integrates with the following applications:

AWeber, Adobe Commerce, Asana, Constant Contact, DocuSign, Dropbox Business, Gmail, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Voice, Google Workspace, Grow, HubSpot Marketing Hub, Intercom, JustCall, Keap, Leadjet, Mailchimp, MailerLite, Meta for Business, Operations Hub, Outfunnel, Outreach, PandaDoc, PersistIQ, Proposify, Quickbooks Online, Reply, SendPulse, Slack, Smartsheet, TimeHero, Tray.io, Trello, Twitter, Typeform, VOGSY, WebMerge, Wufoo, Xero, Zapier, Zendesk Suite

Copper offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Copper.