Housecall Pro

About Housecall Pro
Housecall Pro is a robust field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more.
The platform's scheduling and dispatching tools enable businesses to organize calendars, notify technicians, and manage job details. The advanced dispatching technology helps automatically send the right technician to the right job, ensuring optimal resource utilization. Housecall Pro also helps teams streamline invoicing with one-click digital invoicing, automatic customer reminders, and QuickBooks integration. Additionally, the platform provides valuable insights through real-time reporting, allowing business owners to make data-driven decisions.
Key benefits of Housecall Pro
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Reviews
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- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Housecall pro for cleaning company
Reviewed on 04/09/2024
Very positive as the app did the best with setting up house calls to be able to get the house...
Very positive as the app did the best with setting up house calls to be able to get the house cleaned inside and out
Pros
The software is very easy to use and it allows that's to customize each order specifically to the house is going to
Cons
The only time I can say about it is I wish there was more to do with that
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Compared to other applications, this is really the best application.
Reviewed on 02/07/2024
After moving recently, I updated my business address in my profile a couple of months ago. However,...
After moving recently, I updated my business address in my profile a couple of months ago. However, during this update, some profane words were mistakenly entered into the license box and saved. Consequently, every PDF invoice sent to customers now displays these profane words at the bottom. HCP informed me they cannot determine the exact date of the change or provide copies of emails sent to customers during that period. This complicates how I can manage disclosure to affected customers, especially since not all of them check the PDFs. It's baffling that HCP lacks email history retrieval capability; this raises concerns about using Twilio in the future. While I take responsibility for the profanity's origin, it was HCP's system that propagated it to customer emails, potentially exposing them to legal liability. If a customer does view the PDF, I will promptly provide them with HCP's contact details."
Pros
Ideal for new companies aiming to go paperless.
I've never seen such an innovative application before. I recommend it to everyone
I'm sure anyone will use this app and not regret it. It's the best choice.
Cons
HCP is shifting focus towards marketing, moving away from serving professional clients to targeting warranty companies.
There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms.
My main grievance: Emails sent to clients are done through HCP without providing the pros with copies of what's been sent. This lack of traceability compliance means jobs can be edited post-client billing, with no way for our office to confirm what clients have received, as HCP can't retrieve it beyond 7 days
- Industry: Farming
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible company
Reviewed on 20/08/2024
Horrible company
They want to lock you in on monthly contract and not give you a way out .
These...
Horrible company
They want to lock you in on monthly contract and not give you a way out .
These guys robbed me for 1600$ before I caught on.
Keep an eye on your credit statement after talking with these guys .
Pros
The sneaky sales teams ability to snatch dollars from
My account .
Cons
The sneaky sales tactics by their team.
Alternatives Considered
JobberReasons for Switching to Housecall Pro
I did not Jobber is simple and honest- Industry: Arts & Crafts
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rondell steele
Reviewed on 10/11/2024
Great they helped me along the whole way
Great they helped me along the whole way
Pros
The payment process was great I was able to make good
Money
Cons
Nothing to not like everything was clear cut and they even call to help you
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super friendly and helpful
Reviewed on 29/03/2024
Pros
The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.
Cons
So far, the only thing I don't like is that I didn't hear about it sooner!
Alternatives Considered
CleanGuruHousecall Pro FAQs
Below are some frequently asked questions for Housecall Pro.Q. What type of pricing plans does Housecall Pro offer?
Housecall Pro offers the following pricing plans:
- Starting from: US$79.00/month
- Pricing model: Subscription
- Free Trial: Available
BASIC PLAN: $59/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $149/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: Contact Housecall Pro directly for pricing details. Features: All features from ESSENTIALS PLAN + Advanced Reporting + Strategic Account Manager
Q. Who are the typical users of Housecall Pro?
Housecall Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Housecall Pro support?
Housecall Pro supports the following languages:
English
Q. Does Housecall Pro support mobile devices?
Housecall Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Housecall Pro integrate with?
Housecall Pro integrates with the following applications:
Broadly, CHIIRP, CallRail, CompanyCam, Convert Experiences, Emitrr, Force Fleet Tracking, Google Calendar, Gusto, Mailchimp, Meta for Business, Mixpanel, NiceJob, Podium, Profit Rhino, QuickBooks Online, ResponsiBid, SendGrid, Signpost, Stripe, Swell, The New Flat Rate, Twilio, Zapier
Q. What level of support does Housecall Pro offer?
Housecall Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Housecall Pro.
- Billing and Invoicing Software
- Field Service Management Software
- Plumbing Estimating Software
- Lawn Care Software
- Cleaning Management Software
- Scheduling Software
- Service Dispatch Software
- Field Activity Management Software
- HVAC Software
- Work Order Software
- Cleaning Company Software
- Moving Software
- Plumbing Software
- Garage Door Software
- Electrical Contractor Software
- Appointment Scheduling Software