Housecall Pro

4.7 (2,817)
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Field service management app

About Housecall Pro

Housecall Pro is a robust field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more.

The platform's scheduling and dispatching tools enable businesses to organize calendars, notify technicians, and manage job details. The advanced dispatching technology helps automatically send the right technician to the right job, ensuring optimal resource utilization. Housecall Pro also helps teams streamline invoicing with one-click digital invoicing, automatic customer reminders, and QuickBooks integration. Additionally, the platform provides valuable insights through real-time reporting, allowing business owners to make data-driven decisions.


Key benefits of Housecall Pro

  • Housecall Pro delivers premium features packaged in an extremely easy to use interface on mobile and web.
  • What separates Housecall Pro from the rest is its seamless user experience-driven look and feel.
  • Even for the most technologically adverse individuals, Housecall Pro makes it easy to digitize and mobilize a business.
  • Supports apps for iOS, Android, and web, giving users the flexibility to work on the go.
  • Provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance.

  • Images

    Housecall Pro Software - Housecall Pro jobs manager
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    Housecall Pro Software - Housecall Pro drag-and-drop scheduler
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    Housecall Pro video
    Housecall Pro Software - Housecall Pro jobs manager
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    Housecall Pro Software - Housecall Pro reviews management
    Housecall Pro Software - Housecall Pro customer notifications

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    Starting Price

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    Pricing Options

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    Features

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    Integrations

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    Ease of Use

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    Customer Service

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    Reviews

    Overall rating

    4.7 /5
    (2,817)
    Value for Money
    4.6/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have Housecall Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 2,817
    Jeremy
    Jeremy
    Overall rating
    • Industry: Business Supplies & Equipment
    • Company size: 11–50 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Housecall pro for cleaning company

    Reviewed on 04/09/2024

    Very positive as the app did the best with setting up house calls to be able to get the house...

    Very positive as the app did the best with setting up house calls to be able to get the house cleaned inside and out

    Pros

    The software is very easy to use and it allows that's to customize each order specifically to the house is going to

    Cons

    The only time I can say about it is I wish there was more to do with that

    Verified Reviewer
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Compared to other applications, this is really the best application.

    Reviewed on 02/07/2024

    After moving recently, I updated my business address in my profile a couple of months ago. However,...

    After moving recently, I updated my business address in my profile a couple of months ago. However, during this update, some profane words were mistakenly entered into the license box and saved. Consequently, every PDF invoice sent to customers now displays these profane words at the bottom. HCP informed me they cannot determine the exact date of the change or provide copies of emails sent to customers during that period. This complicates how I can manage disclosure to affected customers, especially since not all of them check the PDFs. It's baffling that HCP lacks email history retrieval capability; this raises concerns about using Twilio in the future. While I take responsibility for the profanity's origin, it was HCP's system that propagated it to customer emails, potentially exposing them to legal liability. If a customer does view the PDF, I will promptly provide them with HCP's contact details."

    Pros

    Ideal for new companies aiming to go paperless.
    I've never seen such an innovative application before. I recommend it to everyone
    I'm sure anyone will use this app and not regret it. It's the best choice.

    Cons

    HCP is shifting focus towards marketing, moving away from serving professional clients to targeting warranty companies.
    There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms.
    My main grievance: Emails sent to clients are done through HCP without providing the pros with copies of what's been sent. This lack of traceability compliance means jobs can be edited post-client billing, with no way for our office to confirm what clients have received, as HCP can't retrieve it beyond 7 days

    Adam
    Overall rating
    • Industry: Farming
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Horrible company

    Reviewed on 20/08/2024

    Horrible company

    They want to lock you in on monthly contract and not give you a way out .

    These...

    Horrible company

    They want to lock you in on monthly contract and not give you a way out .

    These guys robbed me for 1600$ before I caught on.

    Keep an eye on your credit statement after talking with these guys .

    Pros

    The sneaky sales teams ability to snatch dollars from
    My account .

    Cons

    The sneaky sales tactics by their team.

    Alternatives Considered

    Jobber

    Reasons for Switching to Housecall Pro

    I did not Jobber is simple and honest
    Rondell
    Overall rating
    • Industry: Arts & Crafts
    • Company size: 11–50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Rondell steele

    Reviewed on 10/11/2024

    Great they helped me along the whole way

    Great they helped me along the whole way

    Pros

    The payment process was great I was able to make good
    Money

    Cons

    Nothing to not like everything was clear cut and they even call to help you

    Charity
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Super friendly and helpful

    Reviewed on 29/03/2024

    Pros

    The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.

    Cons

    So far, the only thing I don't like is that I didn't hear about it sooner!

    Alternatives Considered

    CleanGuru
    Showing 5 reviews of 2,817 Read all reviews

    Housecall Pro FAQs

    Below are some frequently asked questions for Housecall Pro.

    Housecall Pro offers the following pricing plans:

    • Starting from: US$79.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    BASIC PLAN: $59/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $149/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: Contact Housecall Pro directly for pricing details. Features: All features from ESSENTIALS PLAN + Advanced Reporting + Strategic Account Manager

    Housecall Pro has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Housecall Pro supports the following languages:

    English

    Housecall Pro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Housecall Pro integrates with the following applications:

    Broadly, CHIIRP, CallRail, CompanyCam, Convert Experiences, Emitrr, Force Fleet Tracking, Google Calendar, Gusto, Mailchimp, Meta for Business, Mixpanel, NiceJob, Podium, Profit Rhino, QuickBooks Online, ResponsiBid, SendGrid, Signpost, Stripe, Swell, The New Flat Rate, Twilio, Zapier

    Housecall Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Housecall Pro.