About Housecall Pro

Learn how we can help grow your business today: Call 833-903-2949.

Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.

This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.

Pricing starting from:

US$49.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Housecall Pro

Key benefits of Housecall Pro

  • Housecall Pro delivers premium features packaged in an extremely easy to use interface on mobile and web.
  • What separates Housecall Pro from the rest is its seamless user experience-driven look and feel.
  • Even for the most technologically adverse individuals, Housecall Pro makes it easy to digitize and mobilize a business.
  • Supports apps for iOS, Android, and web, giving users the flexibility to work on the go.
  • Provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$49.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Housecall Pro

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    Features

    Total features of Housecall Pro: 139

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling
    • Approval Process Control
    • Assignment Management
    • Audit Management
    • Audit Trail
    • Automated Scheduling
    • Automatic Backup
    • Availability Indicator
    • Bank Reconciliation
    • Bid Management
    • Billing & Invoicing
    • Booking Management
    • Budgeting/Forecasting
    • Business Process Automation
    • CRM
    • Calendar Management
    • Calendar Sync
    • Change Order Management
    • Client Database
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Commercial/Industrial
    • Communication Management
    • Compliance Tracking
    • Confirmation/Reminders
    • Contact Database
    • Contract/License Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Dashboard
    • Customizable Forms
    • Customizable Invoices
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Dispatch Management
    • Document Management
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Employee Management
    • Employee Scheduling
    • Equipment Maintenance
    • Equipment Tracking
    • Estimating
    • Event Calendar
    • File Storage
    • Financing Management
    • Fleet Management
    • For Commercial and/or Industrial Electrical Contractors
    • For HVAC Companies
    • For Locksmiths
    • Forms Management
    • GPS
    • Geographic Maps
    • Graphical Workflow Editor
    • Group Scheduling
    • Historical Reporting
    • Interaction Tracking
    • International Moves
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Job Costing
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Labor Rates
    • Lead Management
    • Local Moves
    • Location Tracking
    • Maintenance Scheduling
    • Military / GSA Moves
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Payments
    • Mobile Signature Capture
    • Multi-Location
    • Online Booking
    • Online Invoicing
    • Online Payments
    • Online Time Clock
    • Payment Collection in the Field
    • Payment Processing
    • Preventive Maintenance
    • Progress Tracking
    • Project Billing
    • Project Management
    • Property Layouts
    • Purchasing & Receiving
    • QuickBooks Integration
    • Quotes/Estimates
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Receipt Management
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Reminders
    • Reporting/Analytics
    • Routing
    • SMS Messaging
    • SSL Security
    • Sales Tax Management
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Service History
    • Status Tracking
    • Subcontractor Management
    • Takeoff
    • Task Management
    • Technician Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Work History
    • Work Order Creation
    • Work Order Management
    • Workflow Configuration
    • Workflow Management

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    Reviews

    Overall rating

    4.7 /5
    (2,541)
    Value for Money
    4.7/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.7/5

    Already have Housecall Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2,541
    Rayanne W. Rayanne W.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    EXCELLENT

    Reviewed on 28/08/2020

    Pros

    HCP is very easy to use and a very intuitive layout. When we tried ProjX360 and D-Tools SI, there was a HUGE initial setup required and a HUGE learning curve to figure out how to use the programs. Not HCP. Easy to use from Day 1 and it's quick and easy for new employees to learn.
    One of the best things is the customer service. It's top notch. They always solve the problem, even if they have to go research and get back to me the next day (and they actually DO get back to me). They also make it easy to contact them with a button on the bottom right of the screen. Other softwares I have to scour the internet trying to find out how to contact customer service.

    Cons

    Would like to see more integrations and there are little things I would change here and there, but I know that's hard to do since the software covers so many different industries. A better way to pull reports would be especially good.

    Rosemary P. Rosemary P.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    HouseCall Pro

    Reviewed on 11/11/2021

    Overall, this software has benefited our company a lot over the past year and a half. We now are...

    Overall, this software has benefited our company a lot over the past year and a half. We now are able to keep better track of our customers and that alone has increased our customer service.

    Pros

    This software is very easy to integrate from previous software or even just from an excel sheet. It has the majority of features we are looking for in an HVAC CSM system, including; dispatch, scheduling, gps tracking, time tracking, reoccurring appts, service plans, etc.

    Cons

    There are only a few features we would love to see added to this software to make it 100% for us, however, none are a breaking point for us to use other software. First, we would love to be able to have inventory tracking. If our techs use a part, it would be nice if it would deduct from an inventory so we can just order what has been used. Instead, we have to do inventory once a week which cuts down on production time. Second, we would love a job routing feature. Currently, we have to look at each appt to see where each tech is scheduled to be, to figure out where to schedule potential clients. It becomes too time consuming for a customer waiting for us to determine where to put them while on the phone, so we end up scheduling and sometimes our guys are making zig zags through town or looping because we service multiple cities.

    Alternatives Considered

    ServiceTitan

    Reasons for Choosing Housecall Pro

    We made the switch because we needed automated billing, reoccurring appts, and scheduling with dispatching.

    Reasons for Switching to Housecall Pro

    HCP was chosen over Service Titan because it was cheaper and had almost all the same features. Although Service Titan has more features, I felt HCP had integrated features already for HVAC which we never knew we would love until using the software. We are a small business in a growing phase and love that HCP grows with your company.
    Joe T. Joe T.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Worst Business Software I have ever used

    Reviewed on 27/07/2021

    Horrible, expensive and a waste of time

    Horrible, expensive and a waste of time

    Pros

    Nothing. It's horrible software
    All the functions sound great and useful but software straight does not function. Super glitchy and saved invoices just disappear. Customer service told me I manually deleted missing item that I did not delete and offered no solution to thousands of dollars of missing billable work

    Cons

    Everything. It's horrible software
    All the functions sound great and useful but software straight does not function. Super glitchy and saved invoices just disappear. Customer service told me I manually deleted missing item that I did not delete and offered no solution to thousands of dollars of missing billable work

    Alternatives Considered

    Jobber and ServiceTitan

    Reasons for Choosing Housecall Pro

    Soho is great and house all sucks

    Switched From

    Zoho Desk

    Reasons for Switching to Housecall Pro

    Better features. (But none of them actually work)
    Matthew P. Matthew P.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    How To With Housecall Pro

    Reviewed on 17/10/2021

    Keeping track of many calls and its ease of mixing with other platforms

    Keeping track of many calls and its ease of mixing with other platforms

    Pros

    Ease of use and accurate information exchanges.

    Cons

    1.) EACH TECH should be able to see their route for the day on a map to make better adjustment to drive time
    2.) Search function for completed jobs for client with many address has no search magnifying glass to search by typing, have to search by looking at every address
    4.) Six hour window option would be nice
    5.) No inventory management for truck stock built in.
    6.) Pause feature for jobs waiting on parts, separate from only unscheduled

    Chad P. Chad P.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Love this software

    Reviewed on 30/07/2021

    Love it. Used it before and got my new employer to use it because how great it is.

    Love it. Used it before and got my new employer to use it because how great it is.

    Pros

    Had almost all the features of much more expensive products I have used in the past.

    Cons

    Wish it showed side by side pricing of discounts to show savings on a line by line basis, rather than just at the bottom.

    Alternatives Considered

    ServiceTitan

    Reasons for Choosing Housecall Pro

    Started me own company and ran for a year and a half. Closed it due to a move. But previous to that, used Service Titan with an old job. Liked it, but way to expensive. So I tried HCP and loved it. Now convinced my new boss to use it because how great it is.

    Switched From

    ServiceTitan

    Reasons for Switching to Housecall Pro

    Price and featured. I had wants and needs. This had all the needs and most of the wants
    Showing 5 reviews of 2,541 Read all reviews

    Housecall Pro FAQs

    Below are some frequently asked questions for Housecall Pro.

    Housecall Pro offers the following pricing plans:

    • Starting from: US$49.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $109/month billed annually - 1-6 Users Features: All features from START PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support ESSENTIALS+ PLAN: $199/month billed annually - 1-10 Users Features: All features from GROW PLAN + Customizable Reports + Employee GPS Map Tracking MAX PLAN: Contact for pricing - 6 - 50 Users Features: All features from MANAGE PLAN + Advanced Reporting + Strategic Account Manager

    Housecall Pro has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Housecall Pro supports the following languages:

    English

    Housecall Pro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Housecall Pro integrates with the following applications:

    CallRail, Facebook for Business, Google Calendar, Gusto, Mailchimp, Mixpanel, Quickbooks Online, SendGrid, Stripe, Twilio, Zapier

    Housecall Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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