Aventri

Aventri

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4.4/5 (61 reviews)

Aventri Overview

Aventri is a global end-to-end event management software solution. The success oriented and cloud-based platform delivers innovative technology solutions to streamline the event process and increase ROI. Founded in 2008, and reintroduced 10 years later as Aventri, we have assisted over 20,000 event professionals in planning, executing and measuring their events.

With a focus on venue sourcing, registration, marketing, logistics, engagement, mobile and event performance, the multilingual software solution has served more than 1,400 customers in over 35 countries. The event platform offers solutions for event professionals to optimize their events in real-time through onsite engagement solutions and react post event through a detailed analytics engine that is integrated at every step of the event process.

Robust, user-friendly and easily customizable, Aventri offers a complete solution for pre, during and post events. Over 20 million registrations, 115 million event emails, and 100,000 events have been created with the event management platform. Offering 20+ payment gateways and over a dozen best-in-class software integrations, Aventri offers clients a seamless process to deal with the flow of information.

The state of the art event platform is a top choice among event professionals, serving a global customer base that includes corporations, associations, agencies and educational institutions. Headquartered in the United States in Norwalk, CT, the company has additional offices in Florida, the United Kingdom, Belgium, Australia, UAE, India and Singapore. For more information visit etouches.com and follow Aventri on Twitter, Facebook and LinkedIn.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Germany and 3 others, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

Aventri Reviews

Overall rating
4.4/5
90% positive reviews
38
Excellent
17
Very good
3
Average
1
Poor
2
Terrible
Susan M.

Our complicated ticketing was made much simpler!!

Used Daily for 1-5 months
Reviewed on 20/06/2016
Review Source: Capterra

TEDxSydney is a one day event, with a complicated ticketing/purchasing process and many categories of attendees. In the past, we have managed this complexity via a combination of spreadsheets and home-grown databases, which has often resulted in loss of information or registrants on the day, as well as created challenges with reconciling multiple lists of registrants. We used etouches for our event this year, and it made such a difference to have one source of truth for all our registrations, payments and refunds, and to allow us to have an easy and quick snapshot of all our attendees at our fingertips.

Pros

I enjoyed having a one-stop shop for all our registrations and the super-flexible configuration capability that handled most of our complex needs. We were able to accommodate all of the attendee categories with the variety of set-up options within eReg. I also liked the ability to link events to mailing lists in eMarketing, which we only really scratched the surface with this year. Next year, we plan to integrate them together even more. We also really benefitted from the ability to print badges for the event on the day directly from etouches. Again, we did not use this to its full potential this year, so looking forward to utilising the software even more in this area next year.

Cons

One big challenge we had was the requirement to have at least one public category of attendee that, apparently, cannot be sold out. There had to be an option for people to select when they went to register. Our event is not a public event and purchases/registrations are by invite only, but invitations sometimes went out to more people than we had tickets available for or, alternatively, had an expiry date set for them. If these categories hit capacity or expired, there was no clean way to display a simple unavailable or sold out message without offering another public option.

While the software is very customisable, this flexibility does come with some downsides. There are a number of different areas/screens we had to remember to change and update if we added new categories. This was probably made more difficult by the fact that we had a lot of categories, but it did mean that a few categories did not get set-up correctly because we missed one of these many steps.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Martin B.

etouches for association management

Used Daily for 2+ years
Reviewed on 30/01/2017
Review Source: Capterra

Kellen has partnered with etouches since 2012. We have seen the company grow & prosper, and we are very pleased with the results. Top successes include continued ease of use, great customer support, good online learning, useful API, great integration between modules, great onsite experience. Some of the challenges include lack of development of the online booth sales & management module (ebooth), slow development of integration with association management systems (AMSs, such as NetForum, YourMembership, i4a...), limited scope of the appointment-scheduling module (esocial). We have used other systems, and for an all-around event management solution, or just as a registration management tool, we feel etouches can't be outdone. We feel we've been part of their development, through sharing challenges and helping design solutions. They've come a long way with their Call for Abstracts module (eselect), and we provided a lot of feedback on that in the early stages. We use ehome quite often, and it's very easy to learn & use, in support of the ereg module. We do not use the task management or budgeting solutions. We have used both emarketing and escan successfully. Their customer service department is responsive, and we are happy to report that senior management is also very responsive to inquiries (when we feel more urgency is required). We process around 10,000 registrations, plus 1000 eselect uses, annually. We chose etouches based on projected ROI and have not been disappointed. We also appreciate and utilize the system's ability to work with multiple currencies, multiple global payment gateways, and multiple languages, including Chinese.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alex Y.

Robust product with some limitations, great support - worth considering if you can afford it

Used Daily for 1-5 months
Reviewed on 15/03/2019
Review Source: Capterra

Mostly positive experience.

Interface is relatively modern looking - I think it got a facelift recently.

Aventri is a solid product. Big companies use it, presumably they have done their due diligence when selecting an events management platform. I also evaluated others like Cvent, eventbrite, etc. Naturally it’s way more capable than simpler yet way more affordable systems that are bolted on like Wix or Constant Contact.

It is mostly geared towards larger events that require some relatively complex logistical planning. Organizing Conferences, trade shows, summits etc. Anything with 70+ people with different attendee types, it will have more value.

It is still suitable for running things like smaller events like lunches, or dinners for under 50 people. Its a very good RSVP system to track various attendees types, needs and selection choices. It has good logic built in for mailing invitations and sending invites or messages to specific groups of attendees.

The hardest part will be standing up the system, populating it with data, and getting your team properly trained and using it competently.

Pros

Mostly easy to use - lots of online resources and guides to self-learn - online and phone support is quite responsive and knowledgeable.

Robust feature set.
- rsvp reporting is solid
- custom field questions is solid
- pre populated field in registration form is useful
- almost any sort of option has been built in - I primarily focus on RSVP, attendance and invites
- can set agendas for breakout sessions etc.
- can build a website based on backend info of the event - i.e. update info in the backend and it is immediately reflected on website and reg form.
- easy to send invite and rsvp reports by specific filters (e.g. sales rep)
- integrates with boomset which makes badge printing almost completely painless

Cons

- Can be expensive to purchase
- Does take time to learn the platform
- Website builder needs updating for responsive design (beta was released and it’s good)
- Difficult to access event information or update event via mobile device - i.e. there is no mobile app for the event planner. This is a huge pain, actually - mostly for getting guest list or dashboard level info.
- costs even more for additional features compared to similar competitors

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Lisa C.

Overall thumbs up

Used Daily for 2+ years
Reviewed on 22/03/2019
Review Source: Capterra

The ability to clone event after event makes less work on building out your event registration. You also learn from your mistakes of what you should have included and can easily make adjustments on your next event.

Pros

It's familiarity. I've been using Aventri (formerly etouches) since it was in Beta form. The registration system has good reporting features that make administrative work easy.

Cons

As an administrator managing the networking meetings, I would like to see better reporting functionality and search features. This module is really lacking in it's reporting functionality that will most likely drive us to use another platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Stephen M.

Aventri (formerly eTouches) is a fully-featured event management platform

Used Daily for 2+ years
Reviewed on 26/03/2019
Review Source: Capterra

Excellent customer support! Very happy with the overall experience after running events using Aventri / eTouches since about 2014.

Pros

Tons of flexibility in how to manage registration processes and stay organized with registrations and name badges. I also like how easily it integrates with lead collection technologies.

Cons

I feel their website / e-registration module could be improved in both looks and functionality, and I think it's disappointing a mobile app feature is no longer included with their desktop plan pricing. Too expensive for the mobile option so we end up using a 3rd party.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Aventri Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Pricing is per registration, the price drops as registration volume increases.
Minimum commitment of 1000 registrations per year.

Fixed-fee Enterprise pricing is available for volumes of more than 25000 registrations/year.

Aventri Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

  • Activity Tracking
  • Calendar Management
  • Contact Database
  • Customer Database
  • Customizable Templates
  • Electronic Payments

Additional information for Aventri

Key features of Aventri

  • Attendee, speaker & exhibitor registration
  • Automated attendee/ delegate meetings
  • Badge scanner
  • Badges, certificates & invitations
  • Booth & floor planning
  • Budget management
  • Email marketing management
  • Event mobile app builder
  • Event venue management
  • Event website builder
  • Housing & travel management
  • Project planning & task management
  • Resource scheduling
  • Seating management
  • Speaker/ topic submission & review
  • Surveys
  • Team wiki pages

Benefits

  • ease of use: You don't have to be a technical wizard to use our software. Simple, Intuitive, Powerful.

  • Free 24/7 in-house support by etouches very event and software experts. Regardless where you are in the world or what time it is day or night, we have you covered!

  • Registration: Design registration workflows, generate ad hoc reports, manage speaker submissions and registrations, badges, certificates, invitations, travel arrangements & more.

  • Website Builder: Create a customized event website with a point-and-click configurator to display schedules/agendas, floor plans, speakers and attendees. Embed YouTube videos, RSS, Twitter feeds & more.

  • Email Marketing: Execute email marketing campaigns to promote your event to target audiences. Track click-throughs, insert banner ads, and create HTML/ text emails.

  • Surveys: Create attendee surveys with unlimited questions. Upload survey feedback and generate pie, bar & line graph charts for reporting.

  • Venue Sourcing: An add-on product to quad or pro packages that lets you automate the venue management process by soliciting, qualifying, selecting, & communicating with travel and hospitality vendors.

  • Aventri FAQs

    Below are some frequently asked questions for Aventri.

    Q. What type of pricing plans does Aventri offer?

    Aventri offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing is per registration, the price drops as registration volume increases.
    Minimum commitment of 1000 registrations per year.

    Fixed-fee Enterprise pricing is available for volumes of more than 25000 registrations/year.

    Q. What are the main features of Aventri?

    Aventri offers the following features:

    • Attendee, speaker & exhibitor registration
    • Automated attendee/ delegate meetings
    • Badge scanner
    • Badges, certificates & invitations
    • Booth & floor planning
    • Budget management
    • Email marketing management
    • Event mobile app builder
    • Event venue management
    • Event website builder
    • Housing & travel management
    • Project planning & task management
    • Resource scheduling
    • Seating management
    • Speaker/ topic submission & review
    • Surveys
    • Team wiki pages

    Q. Who are the typical users of Aventri?

    Aventri has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does Aventri support?

    Aventri supports the following languages:

    English

    Q. What type of pricing plans does Aventri offer?

    Aventri has the following pricing plans:

    Subscription

    Q. Does Aventri support mobile devices?

    We do not have any information about what devices Aventri supports

    Q. What other apps does Aventri integrate with?

    Aventri integrates with the following applications:

    APIANT, Authorize.net, Boomset, DocuSign, Guidebook, Marketo, Marketo, Meetingmax, Oracle Eloqua, SAP Concur

    Q. What level of support does Aventri offer?

    Aventri offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials