Namely

4.2 (438)
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All-In-One HR, Payroll, and Benefits Solution

About Namely

Namely provides modern, intuitive HCM solutions including scalable technology, expert-managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help.

Namely Now offers small businesses an HCM including payroll and HR at a budget-conscious price. For growing companies, we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. Namely offers Namely Plus People, including managed Payroll and Benefits, for companies looking to free up more time internally for strategy. For the business that wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete.


Key benefits of Namely

Namely is an HR solution for people leaders who want to:

  • Save Time
    Namely helps you eliminate dual entry and manual tasks while freeing up your time to focus on innovative people strategies.

  • Avoid Error
    With a fully integrated platform and a robust risk management solution, you are guaranteed accuracy and can feel confident and up-to-date on compliance.

  • Build Culture
    Namely’s talent and performance management tools help you connect, engage, and develop your workforce from recruit to retire.

  • Images

    Namely Software - Namely News Feed: Your home base to make announcements, express appreciation, and to celebrate important milestones.
    Namely Software - HR Analytics: the data you need to feel confident in your people strategy and proud of your provable results
    Namely Software - Talent & Performance Management: connect, engage, and develop your workforce in a platform that your employees actually wants to use
    Namely Software - Employee Onboarding: save time and engage new hires before they ever walk in the door with customizable employee onboarding workflows complete with eSignature functionality
    Namely Software - Employee Profile: your workforce's one-stop-shop for time off, payroll, and performance information.
    Namely Software - Payroll Administration: integrated with all of your HR data and coupled with full payroll tax services, you can be confident your results are delivered accurately and on time
    Namely Software - Benefits Administration: modern, integrated benefits technology makes it easy for employees to enroll and even easier for you to manage
    Namely Software - Time Management: View and manage your entire hourly workforce in one robust dashboard
    Namely Software - Comply Database: your 24/7 resource to keep you compliant among ever-changing laws and regulations
    Namely Software - Namely Mobile App: request time off and access paystubs and benefits information from anywhere
    View 11 more
    Namely video
    Namely Software - Namely News Feed: Your home base to make announcements, express appreciation, and to celebrate important milestones.
    Namely Software - HR Analytics: the data you need to feel confident in your people strategy and proud of your provable results
    Namely Software - Talent & Performance Management: connect, engage, and develop your workforce in a platform that your employees actually wants to use
    Namely Software - Employee Onboarding: save time and engage new hires before they ever walk in the door with customizable employee onboarding workflows complete with eSignature functionality
    Namely Software - Employee Profile: your workforce's one-stop-shop for time off, payroll, and performance information.
    Namely Software - Payroll Administration: integrated with all of your HR data and coupled with full payroll tax services, you can be confident your results are delivered accurately and on time
    Namely Software - Benefits Administration: modern, integrated benefits technology makes it easy for employees to enroll and even easier for you to manage
    Namely Software - Time Management: View and manage your entire hourly workforce in one robust dashboard
    Namely Software - Comply Database: your 24/7 resource to keep you compliant among ever-changing laws and regulations
    Namely Software - Namely Mobile App: request time off and access paystubs and benefits information from anywhere

    Not sure about Namely? Compare with a popular alternative

    Namely

    4.2 (438)
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    Highly reviewed

    Starting Price

    US$9.00
    month
    No pricing found

    Pricing Options

    Free version
    Free trial
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    Features

    115
    80

    Integrations

    54
    93

    Ease of Use

    4.2 (438)
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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4.2 /5
    (438)
    Value for Money
    4.0/5
    Features
    4.0/5
    Ease of Use
    4.2/5
    Customer Support
    4.0/5

    Already have Namely?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 438
    Santiago
    Santiago
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your...

    Reviewed on 13/04/2018

    Pros

    As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.

    Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

    Cons

    Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

    Melissa
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Happy with HRIS

    Reviewed on 24/08/2020

    Namely is a good system. It has helped us to make our candidate and employee experience easier and...

    Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.

    Pros

    We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction.

    Cons

    We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company.

    Response from Namely

    Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has enhanced your onboarding process and overall employee experience.

    As for implementation, we truly apologize for your experience. We have made several improvements recently, such as introducing Data Migration Services, to ensure that our clients' implementations go smoothly and properly prepare them to go live.

    As for customer support, we are confident that our new Pod Service Model will enhance clients' overall experiences and are happy to hear that you have found the Namely Help Community to be helpful.

    Verified Reviewer
    Overall rating
    • Industry: Internet
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Avoid at all costs

    Reviewed on 04/12/2018

    Terrible - service reps do not know the system, standard payroll practice, let alone any questions....

    Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement

    Pros

    It's pretty. There is really no other pro.

    Cons

    HRIS:
    No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
    There's no way to see a PTO accrual history
    Employees are not alerted when their address format is invalid
    Only one set of holidays - UK sees all US Holidays
    When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
    Doesn't auto track history of Job titles
    Need to manually assign PTO to employees not automatic
    Leave approval amends, not sent
    Lack of point in time reporting
    Does not auto assign pay group based on the type of pay entered

    Payroll:
    You can't retract partial payments
    Had to print W2s and sort through employees that electronically consented and send out those that did not
    "We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
    Invalid addresses prevent us from proceeding with payroll
    We are unable to easily add "time and a half" for employees who work on holidays
    Takes weeks to add a new department code
    Tax withholdings do not flow seamlessly from HRIS to Payroll
    If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
    Employee ID do not flow over to HRIS
    Manually have to add holiday pay for employees does not flow into payroll
    You have to manually exclude employees from payroll once terminated

    Time and attendance:
    Time card entry is tedious
    PTO doesn't communicate to Payroll
    You have to man

    Yvonne
    Overall rating
    • Industry: Industrial Automation
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    HR and payroll 'amped up'

    Reviewed on 15/04/2020

    Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.

    Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.

    Pros

    I think the ease of use for all users was a main factor. Keeps the team engaged, connected and really enjoy the ability to manage PTO all in one spot.

    Cons

    Think sometimes there are a couple of suggestions by a minority that get a lot of attention and maybe it isn't something that needed to get focused on right away or maybe more discussion so the functionality works better for all.

    Alternatives Considered

    BambooHR and JazzHR

    Reasons for Choosing Namely

    Primarily ease of use.

    Switched From

    Paychex Flex

    Reasons for Switching to Namely

    Enjoyed the team I had during the process, their knowledge and experience made all the difference.

    Response from Namely

    Thank you for your review! We really appreciate your feedback and are happy to hear that our platform helps keep your employees engaged and connected. We work very hard to assess, prioritize, and action on all suggestions that we receive. Please continue to give product feedback to your dedicated Namely Pod and know that we take it very seriously!

    Tess
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    CircleCI<>Namely

    Reviewed on 30/01/2020

    Our experience with Namely has definitely been tumultuous. We had a very rocky start and it...

    Our experience with Namely has definitely been tumultuous. We had a very rocky start and it continued to be rocky as the turnover rate was extremely high on their CS team. We had about 6 CSMs within one year. Constant issues with the platform and no resolution in sight. Things are better now and Namely seems to be making great strides towards progress, but still has work to do.

    Pros

    -one source of truth for all employee information
    - easy to track/request time off
    -resources tab is helpful for new hires
    -place to store private employee data
    -very customizable

    Cons

    -SO many issues in the beginning(especially with workflows and onboarding templates)
    (ex. when you submit a salary change workflow you have to do two separate workflows for base salary and commission, even though the commission piece is added into the workflow).
    -can't easily hide legal name from other employees view
    -tasks tab is pretty much no use to us. When you assign a task to someone there is no way to set reminders or alert you if you have a task overdue. Also, no notification or red flag that says you have incomplete tasks on the homepage.

    Alternatives Considered

    ADP Workforce Now , BambooHR and Paylocity

    Reasons for Switching to Namely

    We thought it would be best for what we needed. Globally distributed. Payroll+HRIS. Customizable.
    Showing 5 reviews of 438 Read all reviews

    Namely FAQs

    Below are some frequently asked questions for Namely.

    Namely offers the following pricing plans:

    • Starting from: US$9.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Namely for pricing details.

    Namely has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000

    Namely supports the following languages:

    English

    Namely supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Namely integrates with the following applications:

    15Five, ATS OnDemand, Absorb LMS, Adobe Acrobat Sign, ApplicantStack, BRIDGE, BetterCloud, Bitium, Blue Marble Payroll, Bonusly, Breezy, Comeet.me, Curo, CuroComp, Equifax, Fond, Greenhouse, Human Interest, JazzHR, JobScore, Jobvite, Justworks Hours, Lessonly, Lever, Litmos, Mineral Platform, Navan, NetSuite, OfficeSpace, Okta, OneLogin, Papaya Global, Payfactors, Pingboard, QuickBooks Time, Replicon, SimplePay, SimplyMerit, Slack, Small Improvements, The Applicant Manager, ThrivePass, Trakstar Hire, Travitor, Velocity, Verified First, Vestwell, Wishlist Rewards, Workable, Workato, Zapier, helloteam, iCIMS Talent Cloud, simplepay.ca

    Namely offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

    Related categories

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