Rollbar

Full-stack bug and issue tracking for web and mobile apps

About Rollbar

Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.

The Rollbar solution comprises of:

- Software Development Kits (SDKs) for all major programming languages, which are open source and used for instrumenting applications to detect and report errors to the Rollbar platform. Instrumenting is easy and takes minutes to complete. The SDKs come with various configuration options including for data scrubbing to prevent sensitive data from being sent to Rollbar.

- A proprietary fingerprinting and analysis engine, which receives, processes, and makes sense of billions of error occurrences per month, and significantly boosts the signal-to-noise ratio, a common challenge in monitoring. The error grouping feature can be customized to meet your specific needs.

- A full-featured workflow application that notifies developers of errors instantly as they occur, through the web-based real-time error feed interface, or via alerts sent to tools like Slack, PagerDuty, or email. Tasks can be distributed by assigning errors to specific members of a team. Rollbar comes with extensive integrations with other software tools that comprise your complete software development workflow, including Github, Jenkins, JIRA, and more, and a full-featured API.

- A data collection engine that brings together all data useful for debugging purposes, formatted in ways that save the developer time. The data and contextual metadata includes stack traces, request parameter values, local variable values, and various metrics such as users impacted, browser, region, OS, and more. If you enable source control integration, you also get links from the stack trace to relevant lines of code in your code repository, as well as useful information on deployments relating to the error. There is also a SQL-like interface called Rollbar Query Language (RQL) for custom data analysis.

- Various features for data protection, security, and privacy, and easier administration in large organizations. This includes encryption at rest, enterprise-grade audit and security controls, SAML SSO for login, SCIM provisioning, and more. Rollbar is compliant with stringent industry standards, such as HIPAA in the U.S., EU GDPR, and is ISO27001 and CSA STAR certified.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Rollbar

  • Instantly see and get notified of errors - including unhandled exceptions - as they occur in real-time. Set up alerts via Slack, PagerDuty, and more.

  • Get automatic grouping of similar errors to significantly boost signal-to-noise ratio, thanks to our proprietary error fingerprinting and analysis engine.

  • For each occurrence of an error, see data such as users impacted, severity level, location, browser, OS, and more so you can swiftly prioritize and triage an issue.

  • Get all the data and context you need to debug an error, including stack trace, local variable values, HTTP request parameter values, associated deploys, and more.

  • Use features like Telemetry to see all events leading up to an error to replicate and debug faster. Supports JavaScript source maps, iOS desymbolication, and more.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, Germany, India, United Kingdom and 1 others

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    No images available

    Features

    Total features of Rollbar: 54

    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audit Management
    • Audit Trail
    • Backlog Management
    • Bug/Issue Capture
    • Change Management
    • Code Repository Integration
    • Collaboration Tools
    • Continuous Delivery
    • Dashboard
    • Data Modeling
    • Data Visualization
    • Debugging
    • Deployment Management
    • Diagnostic Tools
    • Event Logs
    • Graphical User Interface
    • HIPAA Compliant
    • Integrated Development Environment
    • Issue Auditing
    • Issue Management
    • Issue Tracking
    • Knowledge Base Management
    • Log Collection
    • Mobile Development
    • Monitoring
    • Performance Analysis
    • Performance Metrics
    • Prioritization
    • Project Management
    • Quality Assurance
    • Real Time Monitoring
    • Recurring Issues
    • Release Management
    • Reporting/Analytics
    • Root Cause Analysis
    • Rules-Based Workflow
    • SSL Security
    • Search/Filter
    • Secure Data Storage
    • Software Development
    • Source Control
    • Task Management
    • Ticket Management
    • Trend Analysis
    • Version Control
    • Web App Development
    • Workflow Management

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    Reviews

    Overall rating

    4.5 /5
    (261)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.4/5

    Already have Rollbar?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 261
    Ariel
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simple yet powerful monitoring

    Reviewed on 16/07/2020

    It's an excellent tool for monitoring and tracing back production issues. I would definitely...

    It's an excellent tool for monitoring and tracing back production issues. I would definitely recommend.

    Pros

    I get the notifications that matter to me about broken stuff in production, saving precious time and allowing me to be ahead of users complaints.

    Cons

    Rollbar has much more than what I actually use at this point, but I'd be using even more if I found the setup process to be smoother.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Amazing tracing of context data for execution

    Reviewed on 10/07/2020

    We are collecting data from 6 Django mircoservices and we can rely on Rollbar for all error logs...

    We are collecting data from 6 Django mircoservices and we can rely on Rollbar for all error logs and traceback rotation.

    Pros

    Ability to view in memory data snapshot and current variable values when exception occurred.

    Cons

    The dashboard could be faster with some default dashboards.

    Ian
    Overall rating
    • Industry: Telecommunications
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    a pain but no good alternatives

    Reviewed on 15/07/2020

    Bad. If I get paged because of an error or see an anomaly that I have configured to alert me via...

    Bad. If I get paged because of an error or see an anomaly that I have configured to alert me via Rollbar, I will use another tool to see what the issue might be. UI is too slow and clunky when I need to move fast.

    Pros

    I like to see my errors/warnings and have it work with PagerDuty. Serves an essential purpose, I couldn't go without. The query language is pretty powerful. It is also easy to integrate into my services.

    Cons

    The UI is absolutely the worst. Extremely slow and the toggles/selects are a huge pain. The graphs are near useless. Even the deep linking is bad with the new UI that was recently released. Can't see trends or changes over time.

    The query language is good but you can't save them or plot them. Kinda bare bones.

    It is my debugging tool of last resort because the UI is so frustrating.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 1,001-5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Great to debug exceptions of your software

    Reviewed on 10/07/2020

    Overall, I consider my experience with Rollbar has been great. It has helped me a lot detecting...

    Overall, I consider my experience with Rollbar has been great. It has helped me a lot detecting bugs and issues that customers are facing.

    Pros

    What I like the most about Rollbar is how easy it is to integrate within your code. Providing you with a powerful tool that will help you debugging possible exception that might occur in production, alerting you right away when some errors are happening very often and pointing your right at the line where the error was triggered.

    Cons

    As long as I have been using it I don't have something I dislike about Rollbar. A feature that could improve it significantly could be request tracing, that way you could have all the data in one place to understand quicker what went wrong.

    Verified Reviewer
    Overall rating
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    We rely on Rollbar for great client-side error logging

    Reviewed on 18/04/2018

    Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton...

    Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton of work on our end, which was a huge time-saver.

    Pros

    Rollbar is great for logging client-side javascript errors (although they can also log errors from a bunch of other sources), and we use their source-map feature to have useful error reports on our minified code. Rollbar also has useful alerting for when a new issue crops up, or an issue crosses a threshold for number of times seen. When we've gone to them for support we've found it to be great.

    Cons

    Rollbar is reasonably good at de-duping the same errors and grouping them into a single item, although that's not yet flawless. They've also got a query language that we've used a little but, although in our experience it is pretty slow to return results (which could totally be on us).

    Showing 5 reviews of 261 Read all reviews

    Rollbar FAQs

    Below are some frequently asked questions for Rollbar.

    Rollbar offers the following pricing plans:

    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Rollbar has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Rollbar supports the following languages:

    English

    Rollbar supports the following devices:

    Rollbar integrates with the following applications:

    Asana, Bitbucket, CircleCI, Datadog, GitHub, GitLab, Heroku, Jira, LaunchDarkly, OpsGenie, PagerDuty, Pivotal Tracker, Slack, Splunk On-Call, Trello

    Rollbar offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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