HotSchedules

Conquer Every Shift with HotSchedules, Powered by Fourth

About HotSchedules

HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training.

Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HotSchedules

Key benefits of HotSchedules

  • Create 100% compliant schedules with optimal labor mixes based on demand forecasting

  • Give your team flexibility with easy trade and shift swapping from HotSchedules app, rated the #1 business app for + years

  • Out-of-the-box dashboards slice and dice aggregated labor data for regional or corporate analysis while store-level reporting helps managers keep track of KPIs from shift-to-shift.

  • Prevent time theft, overtime, and missed breaks with HotSchedules' Time & Attendance capabilities

  • Completely avoid sub-minimum wage payouts and other payroll missteps

  • Ensure operational and brand standards across all your locations with HotSchedules' digital Logbook, complete with task management lists, store logs, staff journals, and food safety compliance monitoring.

  • Provide your employees access to on-demand pay (free for businesses and their employees)
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to HotSchedules

    Images

    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost
    View 12 more
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost

    Features

    Total features of HotSchedules: 76

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Availability Management
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Clock In/Out
    • Collaboration Tools
    • Compliance Management
    • Compliance Tracking
    • Cost Management
    • Customer History
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management
    • Document Storage
    • Drag & Drop
    • Employee Database
    • Employee Management
    • Employee Profiles
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • Facility Scheduling
    • Forecasting
    • Group Scheduling
    • Labor Cost Reporting
    • Labor Forecasting
    • Leave Tracking
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Language
    • Multi-Location
    • Online Booking
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Management
    • Performance Metrics
    • Point of Sale (POS)
    • Real Time Notifications
    • Real-time Updates
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • SMS Messaging
    • Sales Reports
    • Sales Trend Analysis
    • Schedule Distribution
    • Scheduling
    • Shift Swapping
    • Sick Leave Tracking
    • Skills Tracking
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Team Calendars
    • Third Party Integrations
    • Time & Attendance
    • Time Clock
    • Time Off Management
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce

    Alternatives

    ScheduleBase

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    Schedulefly

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    Altametrics

    3.8
    #3 Alternative to HotSchedules
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    Deputy

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    Reviews

    Overall rating

    4.4 /5
    (442)
    Value for Money
    4.1/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.2/5

    Already have HotSchedules?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 442
    Sean
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great for scheduling staff in the restaurant industry

    Reviewed on 14/01/2019

    I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is...

    I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!

    Pros

    Intuitive User interface
    Easy to add new users
    Great scheduling utility
    incredible for contacting staff on a large scale
    Has a mobile app that users can use

    Cons

    The mobile app costs money so most of my staff refuses to download this app which sends them push notifications in the event I need to contact them all. I believe that since we are already paying to use the software this app should be free to download. Without a login the application is useless so the fact you need to pay to download the app is very ridiculous.

    Jordin
    Overall rating
    • Industry: Food & Beverages
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Easy scheduling

    Reviewed on 05/07/2022

    Pros

    HotSchedules is user friendly and the easiest way to keep your schedule in the palm of your hand. Being busy with two jobs is hard and this software helps me keep my availability up to date and to make necessary changes when needed. Being able to pick up shifts without any phone calls is great. I would highly recommend for any type of company that requires scheduling many employees.

    Cons

    I think that there are some visual issues such as way things look on the mobile app that could be updated.

    Alainna
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    HotSchedules eliminates any excuse for missing shifts!

    Reviewed on 26/03/2019

    HotSchedules is the only scheduling software I've seen that meets the needs of the many workplaces...

    HotSchedules is the only scheduling software I've seen that meets the needs of the many workplaces I've been a part of!

    Pros

    I have found that HotSchedules solves the ever-present problem in any workplace: "I didn't know I was scheduled!" Even when employees swap shifts or take another employee's shift, the software shows them that they maintain ownership of their originally assigned shifts until manager approval.

    Cons

    The fact that users have to pay to download the app on their smartphones is challenging. Although the workplace pays for the software, employees have to pay to get the software on their cellphones. This problem is compounded by the fact that the website doesn't have a very interactive design, much unlike the app, so employees often have to get the app to have a decent experience using HotSchedules.

    Response from Fourth

    Thank you for the review Alainna, really appreciate you taking the time. Please don't hesitate to reach out to Customer Care with any questions or issues you may have down the road.

    Ryan
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Hot schedules used via restaurant general manager

    Reviewed on 01/07/2022

    I would describe the over all use of hot schedules as being easy to navigate, as well as easy to...

    I would describe the over all use of hot schedules as being easy to navigate, as well as easy to create different tasks/goals for myself and my team.

    Pros

    The thing I liked most about hot schedules is how easy it was to navigate and how easy it was to explain the use.

    Cons

    I’m not sure exactly what it was that I didn’t like about hot schedules.

    Callie
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Great Software for Restaurant Employees

    Reviewed on 18/11/2022

    Pros

    I like how this software has all of the features needed for restaurant scheduling. You can view who is working each shift and be notified when the schedule is created. It also makes it easy to request time off without having to talk to somebody.

    Cons

    I haven't encountered any problems with this software so far.

    Showing 5 reviews of 442 Read all reviews

    HotSchedules FAQs

    Below are some frequently asked questions for HotSchedules.

    HotSchedules offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Contact HotSchedules, powered by Fourth, for pricing information.

    HotSchedules has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    HotSchedules supports the following languages:

    English, Spanish

    HotSchedules supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HotSchedules integrates with the following applications:

    Brink POS, Future POS, Heartland Restaurant, JTECH Table Management, NCR Aloha, POSitouch, Plate IQ, Restaurant Manager, Revel Systems, Silverware Avrio, Squirrel POS, Toast POS, Upserve, onePOS

    HotSchedules offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for HotSchedules.