HotSchedules

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About HotSchedules

HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training.

Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HotSchedules

Key benefits of HotSchedules

  • Create 100% compliant schedules with optimal labor mixes based on demand forecasting

  • Give your team flexibility with easy trade and shift swapping from HotSchedules app, rated the #1 business app for + years

  • Out-of-the-box dashboards slice and dice aggregated labor data for regional or corporate analysis while store-level reporting helps managers keep track of KPIs from shift-to-shift.

  • Prevent time theft, overtime, and missed breaks with HotSchedules' Time & Attendance capabilities

  • Completely avoid sub-minimum wage payouts and other payroll missteps

  • Ensure operational and brand standards across all your locations with HotSchedules' digital Logbook, complete with task management lists, store logs, staff journals, and food safety compliance monitoring.

  • Provide your employees access to on-demand pay (free for businesses and their employees)
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to HotSchedules

    Images

    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost
    View 12 more
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost

    Features

    Total features of HotSchedules: 77

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Availability Management
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Clock In / Out
    • Collaboration Tools
    • Compliance Management
    • Compliance Tracking
    • Cost Management
    • Customer History
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management
    • Document Storage
    • Drag & Drop
    • Employee Database
    • Employee Management
    • Employee Profiles
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • Facility Scheduling
    • Forecasting
    • Group Scheduling
    • Labor Cost Reporting
    • Labor Forecasting
    • Leave Tracking
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Language
    • Multi-Location
    • Online Booking
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Management
    • Performance Metrics
    • Point of Sale (POS)
    • Projections
    • Real Time Notifications
    • Real-time Updates
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • SMS Messaging
    • Sales Reports
    • Sales Trend Analysis
    • Schedule Distribution
    • Scheduling
    • Shift Swapping
    • Sick Leave Tracking
    • Skills Tracking
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Team Calendars
    • Third Party Integrations
    • Time & Attendance
    • Time Clock
    • Time Off Management
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce

    Alternatives

    ClockShark

    4.7
    #1 Alternative to HotSchedules
    ClockShark is the leading time tracking and scheduling software built for local construction, field service and...

    Opsyte

    4.7
    #2 Alternative to HotSchedules
    Opsyte is an online portal dedictated to optimising back of house tasks in any hospitality setting.

    Altametrics

    3.8
    #3 Alternative to HotSchedules
    Altametrics is a suite of enterprise back-office software for global restaurant chains. It offers tools for inventory...

    NCR Aloha

    3.7
    #4 Alternative to HotSchedules
    NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on...

    Reviews

    Overall rating

    4.4 /5
    (436)
    Value for Money
    4.1/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.2/5

    Already have HotSchedules?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 436
    Brittany
    Overall rating
    • Industry: Food & Beverages
    • Company size: 10,000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    HotSchedules made life easier

    Reviewed on 06/11/2022

    Pros

    I used this software when I worked at Cheddars Scratch Kitchen as a server, made it much easier to keep up with my schedule and trade,drop,or pick up shifts. And really easy to use and understand!

    Cons

    Sometimes there was a bit of a time delay on the app that made me to late to drop or pick up shifts but only sometimes.

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great tool to schedule your employees

    Reviewed on 18/03/2020

    Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it...

    Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.

    Pros

    I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.

    Cons

    Constantly changing the format. Right after I'm used to one they changing it again.

    Ryan
    Overall rating
    • Industry: Facilities Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best in the business!!!

    Reviewed on 14/11/2022

    Pay the money, reap the rewards, save time and be on the floor with your team where you should be!

    Pay the money, reap the rewards, save time and be on the floor with your team where you should be!

    Pros

    RELIABILITY!!!It never goes down, support is always helpfulBest scheduler features in the gameTemplates for quick entry are great weekly startersColor coding makes my life so much easierTransparency, every stroke documented

    Cons

    Takes getting used to and learning as it is complex software but get hot keys down and you've got it! Make sure you have a fairly beastly computer...it's a lot of real time processing.

    Jack
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Powerful

    Reviewed on 03/11/2022

    I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the...

    I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the slow and clunky loading and saving of data though.

    Pros

    A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick pay and holiday calculation - employee checklists etc - The payroll integration was excellent also.

    Cons

    unfortunately we found it to be very slow and glitchy, often having to refresh the webpage, or being unable to load properly.

    Katherine
    Overall rating
    • Industry: Restaurants
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Hotschedules for restaurants

    Reviewed on 21/07/2022

    Great software. Not sure about the business model, we eventually paid more for a different software...

    Great software. Not sure about the business model, we eventually paid more for a different software that has better customer service for issues.

    Pros

    Hotschedules was our go-to scheduling software for years in multiple restaurants, even as many more options came on the market. It was easy to use as a manager/scheduler & also for our staff

    Cons

    Hotschedules customer service was not quick to address issues but The price kept going up even as fixes weren’t betting put in place.

    Alternatives Considered

    7shifts

    Reasons for Switching to HotSchedules

    I didn’t
    Showing 5 reviews of 436 Read all reviews

    HotSchedules FAQs

    Below are some frequently asked questions for HotSchedules.

    HotSchedules offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Contact HotSchedules, powered by Fourth, for pricing information.

    HotSchedules has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    HotSchedules supports the following languages:

    English, Spanish

    HotSchedules supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HotSchedules integrates with the following applications:

    Brink POS, Future POS, Heartland Restaurant, JTECH Table Management, NCR Aloha, POSitouch, Plate IQ, Restaurant Manager, Revel Systems, Silverware Avrio, Squirrel POS, Toast POS, Upserve, onePOS

    HotSchedules offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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