Pulseway
About Pulseway
Pulseway is a powerful IT management platform that monitors and manages Windows, Linux, Mac, SNMP devices and applications. Used by over 6,000 businesses worldwide to streamline their IT operations and decrease downtime.
With powerful automation for auto-remediation, patch management and deployment, system administrators and IT technicians can be more efficient and resolve critical issues before anyone even notices there were any issues to begin with.
Key Pulseway Features:
- Monitoring and Management
- Discovery and Deployment
- Server Management and Monitoring
- Automation like Never Before
- Out-of-the-box OS & 3rd Party Patching
- Unlimited Remote Control for macOS and Windows
- Custom Reporting
All the features are available from both the web app and from the native mobile applications available on iOS and Android.
Key benefits of Pulseway
**MOBILE-FIRST**
Work from anywhere, on any device, with instant and powerful access to the functions that matter most. Pulseway's native Mobile Apps (Android & iOS) were built from the ground up to give you full control of all your critical IT systems.
**ASSET DISCOVERY**
Easy to use Network Discovery and Deployment engine allows instant productivity straight out of the box. With no on-boarding or training required to get you up and running. In minutes, you can quickly and effortlessly see all the IT endpoints and then mass deploy the Pulseway solution with pre-configured policies built-in.
**AUTOMATION**
Get more done by doing less, with Pulseway's easy-to-use Automation engine you can complete repetitive tasks & automatic fixes by enabling Tasks to be executed by rules and schedules defined by you.
**PATCHING**
Patch Management is one of the most critical and complex processes managed by IT. The sheer volume of patches combined with the growing number of endpoints that IT is responsible for makes patch management a tremendous undertaking. Pulseway's Patch Management Software is designed to make your job easier by automatically patching OS and a vast list of 3rd Party Applications.
**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.
**NETWORK MONITORING**
Pulseway’s Network Monitoring software gives you total visibility across your network. Automatic discovery and diagramming, makes managing your network simple, intuitive and efficient. The Auto-generated topology map provides a comprehensive view of your network, while simple interface makes it easy to read and interpret network diagrams.
**CUSTOM REPORTING**
You can now leverage the power of data to showcase to your customers or to your organization the health of all systems, patch compliance, asset summary and much more.
**BACKUP**
Pulseway's Cloud Backup software delivers a clean and easy to use interface that will let you check backup statuses, calculate backup health score, schedule backup jobs, and recover data — for physical and virtual servers, workstations and documents.
**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pulseway is the absolute best monitoring solution out there!
Reviewed on 28/07/2017
Pros
I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.
Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.
Cons
I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I would recommend Pulseway to anyone who asks.
Reviewed on 21/08/2024
Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager,...
Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager, [sensitive content hidden], is fabulous. He listens to my concerns, and keeps them in mind while assisting me. [sensitive content hidden] attentiveness and response time is spot on. I wish all my account manager's were as quick to respond and attentive to my needs/requests as he is.
Pros
Ease of use. Cell phone app, hands down, is the best one we have seen. The phone app and web app work the same, so there is truly no difference. Very quick to respond to a support issue.
Cons
Update schedule. I wish they would publish the update schedule so that we can plan accordingly.
Reasons for Choosing Pulseway
Features Ease of Use Price Phone app Web appSwitched From
N-centralReasons for Switching to Pulseway
Ease of use, phone app available, web application and price.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review of Pulsway App and Service
Reviewed on 26/08/2024
Good. It had truly helped mobile engineer like us to perform and monitor the devices.
Good. It had truly helped mobile engineer like us to perform and monitor the devices.
Pros
Among all RMM tools, Pulsway would be the most mobile friendly app.
Cons
The PSA module has much to polish up. Much of the others had much integration and ticketing system.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pulseway tool to make IT easy
Reviewed on 07/08/2024
We have only the best experience with pulseway and we are always learning new things. It really is...
We have only the best experience with pulseway and we are always learning new things. It really is a multifunctional tool that makes our work very easy.
Pros
We use Pulseway for monitoring and remote server management. My favourite thing is that I can control the servers from my phone and in case of any problem I am informed right away and I can sort everything out before the client even notices that there is a problem. Pulseway is a great help and I couldn't imagine working without it.
Cons
In fact this is the last change where the Pulseway app from the Microsoft store, so it stopped having some basic features like the ability to restart servers, install updates etc... I really enjoyed using the app, and I understand that as part of the progression it's moved to a web interface. But the slowdowns bother me, having to log in, enter 2FAs and such.. But still, it's a great help.
Alternatives Considered
Acronis Cyber Protect CloudReasons for Switching to Pulseway
They don't have as many features. And the controls in Pulseway are simpler.- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No better company than Pulseway
Reviewed on 05/08/2024
My experience with Pulseway has been nothing less than awesome! The team at Pulseway has been quick...
My experience with Pulseway has been nothing less than awesome! The team at Pulseway has been quick and helpful if we do experience an issue. I feel the Pulseway team understands the importance their role plays in the daily success.
Pros
We currently use PSA, RMM, and IT Glue through Pulseway. The most helpful feature is that all three applications integrate into each other, Azure and on-prem Active Directory. These products are easy to use and navigate once everything has been set up. We use all three of these systems daily, and the RMM mobile application helps us keep tabs on the systems when we are not in the office. The few times we've had to reach out to support, we received fast and helpful responses and solutions usually within a day.
Cons
It's tough to identify a downside of Pulseway. If I had to be picky, it would be that we cannot do everything in the mobile application that we can do with the web version of RMM. I understand it's tougher to fit all those features into the mobile application but if I HAD to choose something to make better.
Pulseway FAQs
Below are some frequently asked questions for Pulseway.Q. What type of pricing plans does Pulseway offer?
Pulseway offers the following pricing plans:
- Starting from: US$67.00/month
- Pricing model: Subscription
- Free Trial: Available
Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage.
Q. Who are the typical users of Pulseway?
Pulseway has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pulseway support?
Pulseway supports the following languages:
English, German
Q. Does Pulseway support mobile devices?
Pulseway supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pulseway integrate with?
Pulseway integrates with the following applications:
Autotask PSA, Bitdefender GravityZone, ConnectWise PSA, IT Glue, PagerDuty, Slack, Unitrends MSP, Webroot Business Endpoint Protection, Xero, Zendesk Suite
Q. What level of support does Pulseway offer?
Pulseway offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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