7shifts

About 7shifts

7shifts is an all-in-one restaurant team management platform that helps operators:

1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting.

2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.

3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.

4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.

Here’s how your restaurant can benefit from 7shifts:
- Save up to 4 hours per week creating and managing your staff schedules
- Reduce time spent on scheduling by 80%
- Save up to $250 per month in managers time
- Reduce labor costs to save up to $3,000 annually
- Reduce calls and texts from staff by 70%
- Create schedules with 95% labor accuracy
- Forecast your future sales with 95% accuracy
- Save $1,000s per month in reduced labor costs from more efficient schedule
- Save $1,000’s per month in early clock ins and labor overages

It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,000,000+ restaurant pros already using 7shifts to simplify their team management.


Key benefits of 7shifts

7shifts is an all-in-one restaurant team management platform that helps operators:

1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting.

2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.

3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.

4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.

Here’s how your restaurant can benefit from 7shifts:
- Save up to 4 hours per week creating and managing your staff schedules
- Reduce time spent on scheduling by 80%
- Save up to $250 per month in managers time
- Reduce labor costs to save up to $3,000 annually
- Reduce calls and texts from staff by 70%
- Create schedules with 95% labor accuracy
- Forecast your future sales with 95% accuracy
- Save $1,000s per month in reduced labor costs from more efficient schedule
- Save $1,000’s per month in early clock ins and labor overages

It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,000,000+ restaurant pros already using 7shifts to simplify their team management.


Images

7shifts Software - Communicate from anywhere
7shifts Software - Build schedules in minutes
7shifts Software - Make data-based decisions that help reduce labor costs
7shifts Software - Easily manage employee tips
7shifts Software - Integrate with your most important tools
7shifts Software - Schedule and pay in one place
7shifts Software - Trusted by 40,000+ restaurants around the world
7shifts Software - Improve team retention
7shifts Software - Keep your managers in sync
7shifts Software - Manage your restaurant with one versatile app
7shifts Software - Easily track team attendance
7shifts Software - Easily onboard employees
7shifts Software - Instantly message your team
7shifts Software - Eliminate endless to-do lists
View 15 more
7shifts video
7shifts Software - Communicate from anywhere
7shifts Software - Build schedules in minutes
7shifts Software - Make data-based decisions that help reduce labor costs
7shifts Software - Easily manage employee tips
7shifts Software - Integrate with your most important tools
7shifts Software - Schedule and pay in one place
7shifts Software - Trusted by 40,000+ restaurants around the world
7shifts Software - Improve team retention
7shifts Software - Keep your managers in sync
7shifts Software - Manage your restaurant with one versatile app
7shifts Software - Easily track team attendance
7shifts Software - Easily onboard employees
7shifts Software - Instantly message your team
7shifts Software - Eliminate endless to-do lists

Not sure about 7shifts? Compare with a popular alternative

7shifts

4.7 (1,131)
VS.

Starting Price

US$34.99
month
US$3.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

89
67

Integrations

36
11

Ease of Use

4.7 (1,131)
4.8 (917)

Value for Money

4.6 (1,131)
4.8 (917)

Customer Service

4.7 (1,131)
4.8 (917)

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4.8
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QuickBooks Desktop Enterprise

4.5
#2 Alternative to 7shifts
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Agendrix

4.8
#3 Alternative to 7shifts
Agendrix is an employee management software that optimizes the organization of work schedules, simplifies the recording...

ADP Workforce Now

4.4
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Reviews

Overall rating

4.7 /5
(1,131)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,131
Sara Jane
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Has all the tools you could need

Reviewed on 01/05/2019

I get updates/push notifications from 7 shifts every week when my schedule is published, as well as...

I get updates/push notifications from 7 shifts every week when my schedule is published, as well as updates from my managers and corporate offices. I also sometimes use it to make work life easier. Really glad to have this piece of software I thought I'd never use. Very good for the restaurant industry and hourly positions.

Pros

It's a really nice layout, it has thought of just about everything you could possibly need to use the software for. I have personally found it very useful for looking up the contact information of my coworkers and keeping track of request off time. For people like servers who constantly drop/add/trade shifts with other people, there is a useful feature to do that as well.

Cons

It logged me out when I changed phones, don't think that's necessary to protect information on this kind of app, but was easy to recover password. Overall a very minor con.

Response from 7shifts

Thanks for the review Sara! We're happy to hear that 7shifts has everything you need to make your work life easier. We really appreciate your detailed feedback and if there is every anything we can improve upon in the future, please just reach out to our team any time. Cheers!

Chef Steven
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Life with 7Shifts is all about the right communication with staff and managers

Reviewed on 14/11/2019

I have two other software suites that offer what 7shifts does included in the price, 2 other...

I have two other software suites that offer what 7shifts does included in the price, 2 other software suites and I still would rather use 7shifts because of how awesome it is. My 50k POS bundle and my staff management suite both offer this, and I could save the cost of 7shifts per year - but heck no.

Pros

- Very Short Learning Curve
- The App is very stable and accurate
- Our staff enjoy using the app and don't see it as a burden, but a convenience
- With our package, the app is feature-rich without bloat.
- Developers listen to the community and add value as often as possible.

Cons

As with any software development, some features that would be useful for you may take time if they are more niche use cases.

Response from 7shifts

Wow! Thanks for the amazing review Steven. I shared your review with the rest of our team, and it made our day to hear that 7shifts has provided you and your team with so much value. Knowing that you have chosen 7shifts over other tools you have available to you is a high honour and is what drives us to keep developing our products for restaurateurs like yourself. Please let us know how we can continue to raise the bar for you and make 7shifts an integral part of your operations.

Matthew
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

7Shifts went to a great platform for a good price to completely unusable and shockingly...

Reviewed on 02/11/2017

This software previously helped us save time and implement clear communication. It now is unusable...

This software previously helped us save time and implement clear communication. It now is unusable and has little to no benefit.

Pros

7Shifts has a clean website that is easy to use when it is up. The best thing about the software was how it worked before they updated the system to be unusable and increased their prices by almost 600%.

Cons

7Shifts' new tools are not thoughtful and don't work with other systems. They have overhauled their system and the new system consistently has issues that make the website and apps unusable. Additionally, the regular system crashes come as 7shifts went from a very reasonable a month depending on the size of your business, to $57 for what we were paying a month for previously. Poor support along with a "Sorry! You are SOL" way of doing business makes 7Shifts a must avoid. Every update from 7Shifts has also included problem after problem. While the system to sign up for their service never goes down, the apps and website are now regularly unusable.

Gerad
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Huge Lifesaver for Our 250-Seat Restaurant

Reviewed on 30/10/2019

I really love the 7shifts people. They are passionate about what they're doing, super engaged with...

I really love the 7shifts people. They are passionate about what they're doing, super engaged with customers and always working to make us happy. They are a tech company that is really keeping the customer's needs in mind and working to make our lives better/easier. At this point I couldn't fathom losing the 7shifts toolkit at Prairie Dog Brewing.

Pros

7shifts is really geared toward restaurant shift/labour management and communications, whereas so many of the other scheduling softwares out there try to fit the general case and don't handle the high-paced, dynamic nature of restaurant staffing nearly as well. From our perspective, 7shifts literally cuts down 5-10 hours a week of admin time, while also providing us a convenient, central location for communication with staff, basic HR data, etc. We use the free 7punches app to track time punches, which also has some nifty features that help us manage labour costs and keep better tabs on things like lateness. What I'm most excited about now is 7shifts' built-in "Optimal Labor" tool, which combined with our POS sales integration, provides me with HOURLY forecasts for my sales on given upcoming week, then tells me how many servers, bartenders, etc it thinks I should have on based on my sales, labour targets and past scheduling. It's not perfect, but its hugely helpful and lightyears ahead of what we were doing in the past, taking only a fraction of the time. 7shifts is a tech company that really gets restaurants and what we need, I eagerly anticipate every update to the software.

I'm a techno-geek at heart, with my own tech industry experience, and by working with the 7shifts people and products, I immediately see a really healthy, creative tech culture at the company, which are poised to keep moving at a phenomenal pace and quality of output.

Cons

I wish we could get the Machine Learning auto-scheduler feature at "The Works" package level, even as a priced add-on. Currently the only way to get it is to sign up for a massively more expensive package that is really designed for franchise chains with many locations to handle. We have just one location, but really want the auto-scheduler (it's absolutely brilliant).

I love the 7shifts web API and use it for quite a lot of our own software, but the documentation is really incomplete/out of date and I have to do a lot of reverse engineering either from their website or by making educated guesses. I can imagine that this might cause some friction or limit the abilities of third parties to integrate with 7shifts.

Third party integrations have not been as robust or full-featured as I'd hoped, at least the TouchBistro/7shifts integration, but I think that's more due to the other side of the integration than the 7shifts people.

Alternatives Considered

QuickBooks Time

Reasons for Choosing 7shifts

7shifts is really a suite of extremely well-thought-out and heavily integrated tools that work in concert to form a single application/website where the whole is greater than the sum of its parts. Their user and administrator documentation is great, they have mobile apps for both major platforms, and their scheduling software directly addresses common restaurant use cases in ways that just make sense for both staff and management. 7shifts integrated with our TouchBistro Point of Sale software. Finally, this was the only scheduling company I could find that applied Machine Learning algorithms to scheduling/shift data to create an auto-scheduling feature. That was the starting point of my search for scheduling software, as scheduling is a really great use of this type of AI tech.

Switched From

TrackSmart Scheduling

Reasons for Switching to 7shifts

We looked at about a dozen other scheduling platforms, most of which I can't remember any longer, but like I said earlier, 7shifts is not just a scheduling platform -- it is 100% geared towards restaurant use, where most of the others are generalist platforms. Out of the scheduling platforms that did focus on restaurants, 7shifts lead the pack by miles in terms of its capability (like 3rd-party integrations), robustness, and thoughtful approach toward solving problems in ways that make both staff and management happy. At the time, 7shifts was the only platform I could find that would apply machine-learning artificial intelligence workflows to restaurant scheduling, which was something I am passionate about and really want to see at our organization.

Response from 7shifts

Wow! Thanks so much for this amazing, detailed review Gerad. Our entire team really values your feedback and are thrilled to have the opportunity to work with you and your staff every day. We are working tirelessly to ensure that we are THE best labor management solutions for restaurants, so validation from our amazing users like yourself really drives home that we are on the right path. Also, thanks so much for the feedback on our Auto-Scheduler we are actively working on providing this functionality to more users like yourself and look forward to showing you what we are working on soon. Cheers!

Chris
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stacked and Folded Social House Review of 7Shifts

Reviewed on 31/08/2021

Overall it is a solid product, very happy with it!! I feel it blows Hot Schedules out of the...

Overall it is a solid product, very happy with it!! I feel it blows Hot Schedules out of the water!!

Pros

Ease of use, lay out, certain reports. Ease for staff to communicate and input their availability and time off requests. It is user friendly on the front end.

Cons

Better labor forecasting, actual v forecasted, Day part labor separation ( lunch v dinner) and real-time labor v forecasted v last week ( or last quarter or last year). Being able to break down the sales by day part along with labor would be fantastic. Also the "optimal labor" tool is pretty weak and the graph used is not helpful.
Tip pooling or tip reporting enhancements. I have three cashiers on, having them the program able to split up the group tips by hours worked on that shift.

Alternatives Considered

ADP Workforce Now, When I Work and HotSchedules

Reasons for Switching to 7shifts

I liked the way it looked, the ease of learning it and the great support staff when we first started!!! Their patience and understanding was just awesome!!!

Response from 7shifts

Thanks for the review Chris!

Showing 5 reviews of 1,131 Read all reviews

7shifts FAQs

Below are some frequently asked questions for 7shifts.

7shifts offers the following pricing plans:

  • Starting from: US$34.99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

14-day free trial, no credit card required. Comp: free for up to 30 employees and 1 location; Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employees; The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees; Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains; 7shifts also offers volume discounts for franchises, restaurant groups and chains.

7shifts has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

7shifts supports the following languages:

English, French, Spanish

7shifts supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

7shifts integrates with the following applications:

ADP Workforce Now, Brink POS, CAKE, CAKE POS, Clover, GoTab POS, Gusto, Harbortouch POS, Heartland Payment Processing, Heartland Payroll, Heartland Restaurant, Lightspeed, Lightspeed POS, Lightspeed Retail, MYR POS, NCR Aloha, POSitouch, Paycom, Paycor, Paylocity, QuickBooks, QuickBooks Online Advanced, Restaurant Manager, Revel Systems, Rezku POS, Solink, Speakap, Square Point of Sale, Squirrel POS, Tenzo, Toast POS, TouchBistro, UltiPro, Upserve, Vexilor POS, Wagepoint

7shifts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for 7shifts.