7shifts

4.7 (1,174)
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Simplifying team management, one shift at a time.

About 7shifts

7shifts is an all-in-one restaurant team management platform that helps operators:

1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting.

2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.

3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.

4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.

Here’s how your restaurant can benefit from 7shifts:
- Save up to 4 hours per week creating and managing your staff schedules
- Reduce time spent on scheduling by 80%
- Save up to $250 per month in managers time
- Reduce labor costs to save up to $3,000 annually
- Reduce calls and texts from staff by 70%
- Create schedules with 95% labor accuracy
- Forecast your future sales with 95% accuracy
- Save $1,000s per month in reduced labor costs from more efficient schedule
- Save $1,000’s per month in early clock ins and labor overages

It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.


Key benefits of 7shifts

7shifts is an all-in-one restaurant team management platform that helps operators:

1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting.

2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.

3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.

4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.

Here’s how your restaurant can benefit from 7shifts:
- Save up to 4 hours per week creating and managing your staff schedules
- Reduce time spent on scheduling by 80%
- Save up to $250 per month in managers time
- Reduce labor costs to save up to $3,000 annually
- Reduce calls and texts from staff by 70%
- Create schedules with 95% labor accuracy
- Forecast your future sales with 95% accuracy
- Save $1,000s per month in reduced labor costs from more efficient schedule
- Save $1,000’s per month in early clock ins and labor overages

It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.


Images

7shifts Software - Communicate from anywhere
7shifts Software - Build schedules in minutes
7shifts Software - Make data-based decisions that help reduce labor costs
7shifts Software - Easily manage employee tips
7shifts Software - Integrate with your most important tools
7shifts Software - Schedule and pay in one place
7shifts Software - Trusted by 50,000+ restaurants around the world
7shifts Software - Improve team retention
7shifts Software - Keep your managers in sync
7shifts Software - Manage your restaurant with one versatile app
7shifts Software - Easily track team attendance
7shifts Software - Easily onboard employees
7shifts Software - Instantly message your team
7shifts Software - Eliminate endless to-do lists
View 15 more
7shifts video
7shifts Software - Communicate from anywhere
7shifts Software - Build schedules in minutes
7shifts Software - Make data-based decisions that help reduce labor costs
7shifts Software - Easily manage employee tips
7shifts Software - Integrate with your most important tools
7shifts Software - Schedule and pay in one place
7shifts Software - Trusted by 50,000+ restaurants around the world
7shifts Software - Improve team retention
7shifts Software - Keep your managers in sync
7shifts Software - Manage your restaurant with one versatile app
7shifts Software - Easily track team attendance
7shifts Software - Easily onboard employees
7shifts Software - Instantly message your team
7shifts Software - Eliminate endless to-do lists

Not sure about 7shifts? Compare with a popular alternative

7shifts

4.7 (1,174)
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Starting Price

US$34.99
month
US$3.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

91
68

Integrations

36
11

Ease of Use

4.7 (1,174)
4.8 (991)

Value for Money

4.6 (1,174)
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Customer Service

4.7 (1,174)
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Reviews

Overall rating

4.7 /5
(1,174)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,174
heather
heather
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

7shifts, not just for scheduling

Reviewed on 28/03/2019

I have found that using 7shifts significantly decreases the number of errors surrounding scheduling...

I have found that using 7shifts significantly decreases the number of errors surrounding scheduling and requested time off which is priceless in a labor market like this. furthermore, the time and energy spent on writing the schedule is much lower than when we used a homemade spreadsheet.

Pros

7shifts makes scheduling easy with a copy to next week feature that allows scheduler to mimic previous weeks schedules.

the repeating schedule feature makes scheduling kinder - allowing staff to set a weekly schedule of availability.

the chat and announcements feature lets communication flow without messier emails and texts.

the app-based time off submissions really simplify and streamline a formerly archaic system that was easy to screw up with paper notes, emails, calendars, notebooks.

the shift pool empowers staff to make last minute changes to their schedules or pick up extra work.

Cons

there's a lot of neat features that you have to pay extra for like an events calendar and labor to sales based scheduling.

Response from 7shifts

Amazing! Thanks so much for the review Heather. We are happy to hear that 7shifts is proving beneficial to your team at State Park, especially in a tight labor market. Please do not hesitate to reach out if there is ever anything we can do to help support you or your team.

Andrea
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My excellent experience with sevenshifts as a café owner

Reviewed on 21/12/2022

Overall, completely satisfied like I said, their technology is very easy to use mobile friendly...

Overall, completely satisfied like I said, their technology is very easy to use mobile friendly they have every feature you could need small business to big business. I’m sure across industries, especially in the food and beverage business rates. Perfect so having a company like this is great. It’s also apparent by their new features that they’re adding that they’re continuing to innovate investing and grow and they’re going to be around so that’s important.

Pros

What I like most about this software is that it was super easy to use for me and my staff it’s just very easy and it starts off. You can just do the basics and I am as a new business owner. I was just you know priorities come up, so scheduling was just first and foremost, but it has so many features that you can add on them at any time which is great they have help then it’s a wonderful automated system and they’ve just added a ton of new great features. I am excited to use.

Cons

Honestly, I can’t say I didn’t like anything in particular or what I least liked I think with maybe what I least used was something where we would be things that bigger organizations might need to use that or not important or not necessary for my particular business, but there is nothing that was the least liked

Alternatives Considered

Homebase

Reasons for Choosing 7shifts

Didn’t know anything about homebase it was used by the previous person. I try to get in there and start using it switching over and it was just a headache so I just looked for a new system start fresh and this one was just doing easier and glad I did.

Switched From

Homebase

Reasons for Switching to 7shifts

So there’s a ton of different products out there seven shifts is a reasonable price and it had the features I needed for my industry so I looked at several products, but I focus on what they what features they had and what my priorities were at the time and it matched
Matthew
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

7Shifts went to a great platform for a good price to completely unusable and shockingly...

Reviewed on 02/11/2017

This software previously helped us save time and implement clear communication. It now is unusable...

This software previously helped us save time and implement clear communication. It now is unusable and has little to no benefit.

Pros

7Shifts has a clean website that is easy to use when it is up. The best thing about the software was how it worked before they updated the system to be unusable and increased their prices by almost 600%.

Cons

7Shifts' new tools are not thoughtful and don't work with other systems. They have overhauled their system and the new system consistently has issues that make the website and apps unusable. Additionally, the regular system crashes come as 7shifts went from a very reasonable a month depending on the size of your business, to $57 for what we were paying a month for previously. Poor support along with a "Sorry! You are SOL" way of doing business makes 7Shifts a must avoid. Every update from 7Shifts has also included problem after problem. While the system to sign up for their service never goes down, the apps and website are now regularly unusable.

Matthew
Overall rating
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Matt C's review

Reviewed on 19/03/2024

Easy to use and track scheduling, great and fast customer service!

Easy to use and track scheduling, great and fast customer service!

Pros

Ease of scheduling and ability to change and trade shifts on mobile.

Cons

It can be a bit hard to navigate on mobile sometimes.

Response from 7shifts

Thank you for taking the time to share your positive experience with 7shifts! We love hearing about how 7shifts has positively impacted your restaurant. If there is ever anything we can help with, our team is here for you. Feel free to reach out to [email protected] for any extra feedback or questions.

Tom
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game changing app!

Reviewed on 31/08/2021

Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get...

Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get addressed the same day! If there’s a glitch or a feature request, they listen and will try to implement on their next update. This app has come a long way. The app is ever evolving and I see new features being added from time to time. Love the support and love the evolution. Price is also fair. 100% will recommend to any businesses!

Pros

A super all-in-one app that does pretty much everything. Scheduling, to time clocking, to event calendar, to messaging, to task assigning. Price is fair and function is easy to use.

Cons

Messaging within the app is slow and unreliable. Amount of notifications received is too much and not easily customizable. Not having the ability to show a staff’s shift from another department that work multiple departments when printing is kind of a bummer (if I am scheduled to work as a manager in admin department, I will not show up in the restaurant department even though I am assigned and appear on schedule).

Alternatives Considered

MakeShift and HotSchedules

Reasons for Choosing 7shifts

I started with Microsoft excel. It’s free, but you get what you paid for. Workarounds after workarounds. Then I tried “when I work”. It’s great, but they charge by the employee, which gets pretty expensive after 50+ people. MakeShift was recommended by our payroll company because our time clock is sync’d with MakeShift so we can effectively use labour forecast vs actual labour. But that’s the only thing good about it. Hate the fact I need to use 3 different apps - 1 for manager, 1 for staff scheduling and 1 for messenging… price is also higher too. 7shifts’s pricing is excellent. Flat fee, unlimited employees was huge. Plus the functions available was almost perfect! It hits every check mark and then some. If our time clock data (ADP) can be uploaded to 7shifts or have an integration between the two, that would be a dream come true!

Reasons for Switching to 7shifts

Price was the biggest decision maker. Ease of use. And the fact the dev team listen and evolve to make the end user’s experience better is the key reason for the switch. I’ve already seen over 10 major upgrades over the past 2 years. No other products out there can do what 7shifts can!

Response from 7shifts

Tom, thank you SO much for such a detailed review with so much thought and consideration - our entire team really appreciates it and looks forward to providing your business with value for years to come.

Showing 5 reviews of 1,174 Read all reviews

7shifts FAQs

Below are some frequently asked questions for 7shifts.

7shifts offers the following pricing plans:

  • Starting from: US$34.99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

14-day free trial, no credit card required. Comp: free for up to 30 employees and 1 location; Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employees; The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees; Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains; 7shifts also offers volume discounts for franchises, restaurant groups and chains.

7shifts has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

7shifts supports the following languages:

English, French, Spanish

7shifts supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

7shifts integrates with the following applications:

ADP Workforce Now, CAKE, CAKE POS, Clover, GoTab POS, Gusto, Harbortouch POS, Heartland Payments+, Heartland Payroll+, Heartland Restaurant, Lightspeed, Lightspeed POS, Lightspeed Retail, MYR POS, NCR Aloha, PAR Brink POS, POSitouch, Paycom, Paycor, Paylocity, QuickBooks, QuickBooks Online Advanced, Restaurant Manager, Revel Systems, Rezku POS, Solink, Speakap, Square Point of Sale, Squirrel POS, Tenzo, Toast POS, TouchBistro, UltiPro, Upserve, Vexilor POS, Wagepoint

7shifts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for 7shifts.