Bullhorn CRM

Bullhorn CRM

Win new business & build stronger client relationships

4.1/5 (952 reviews)

Bullhorn CRM Overview

What is Bullhorn CRM?

Designed for mid-size & large businesses, Bullhorn CRM is a collaborative tool for engaging efficiently with customers and prospects to create lasting relationships. Bullhorn helps businesses to gain visibility on their existing relationships by providing significant data to improve sales processes.

Bullhorn's tool Pulse offers powerful data analytics by automatically tracking email and giving you insights on your relationship with your clients. Your professional emails (whether they are on Gmail or Outlook) are integrated on the platform to give you engagement metrics & to allow you to capture new leads.

Bullhorn also provides reports to help leaders close deals & identify problems in the sale process. It gives an overview of the performance of your sales team and their objectives, from your computer or your smartphone thanks to the downloadable Android & iPhone applications.

Bullhorn CRM Overview

Pricing

Starting from
US$99.00/month

Pricing options

Free Trial
Value for money

Contact Bullhorn for pricing


Bullhorn CRM Features

Devices
Business size
S M L
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English

Screenshots

Bullhorn CRM screenshot:
Bullhorn CRM screenshot: Bullhorn CRM screenshot: Bullhorn CRM screenshot: Bullhorn CRM screenshot: Bullhorn CRM screenshot:

Bullhorn CRM Reviews

Bullhorn CRM Reviews

Overall rating
4.1
/
5 952 reviews
Excellent
400

Very good
382

Average
105

Poor
37

Terrible
28

Value for Money
3.8
Features
4
Ease of Use
4.1
Customer Support
4.1
82% recommended this app
Wendy K.

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.


Cathy C.

Bullhorn

I have been using Bullhorn for many years and my experience always have been wonderful. There has been a few times it went down but we fixed quickly. There are a lot of functions to know and learn but it does everything and can do anything you need to be successful.


Jack M.

Mediocre Software

It was fine at best. It's not a tool I would highly recommend to other individuals.


Stacey D.

Great ATS, the best one I have used as a Recruiter

Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.


Casee L.

Not great for corporate recruiting

My experience with Bullhorn as our internal ATS has been less than stellar. Overall, I do think it's a good product, but I do not think it is for the corporate side of things. I think this system is much more beneficial for recruiting agencies who are hiring at multiple clients. However, for recruiters that are only hiring internally, it is extremely clunky and very difficult to use.


Wendy K.
Industry: Information Technology & Services
Company size: 501-1,000 Employees

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Used Daily for 2+ years
Reviewed on 18/08/2016
Review Source: GetApp

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.

Pros

Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Cons

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cathy C.
Industry: Staffing & Recruiting
Company size: 51-200 Employees

Bullhorn

Used Daily for 2+ years
Reviewed on 10/12/2019
Review Source: SoftwareAdvice

I have been using Bullhorn for many years and my experience always have been wonderful. There has been a few times it went down but we fixed quickly. There are a lot of functions to know and learn but it does everything and can do anything you need to be successful.

Pros

I like Bullhorn for many reasons. The ease in using it; the amount of different thing you can use it for; the technical support is great and retrieving reports are easy to get.

Cons

The least thing I like about BH is when it goes down; it does get fixed quickly tho. There is not much else I can say as it does the job very well for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jack M.
Industry: Staffing & Recruiting
Company size: 201-500 Employees

Mediocre Software

Used Daily for 1+ year
Reviewed on 23/01/2020
Review Source: Capterra

It was fine at best. It's not a tool I would highly recommend to other individuals.

Pros

For recruiters this is a great tool for everyone to get access to other employees posts, comments, etc. Someone could easily pick up where someone else left off.

Cons

It was not an easy tool to navigate. There was difficulty pulling certain reports. Constantly ran into issues where we had to contact support.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Stacey D.
Industry: Staffing & Recruiting
Company size: 13-50 Employees

Great ATS, the best one I have used as a Recruiter

Used Daily for 1+ year
Reviewed on 06/12/2019
Review Source: Capterra

Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.

Pros

Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.

Cons

Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Casee L.
Industry: Marketing & Advertising
Company size: 501-1,000 Employees

Not great for corporate recruiting

Used Daily for 1-5 months
Reviewed on 07/10/2016
Review Source: SoftwareAdvice

My experience with Bullhorn as our internal ATS has been less than stellar. Overall, I do think it's a good product, but I do not think it is for the corporate side of things. I think this system is much more beneficial for recruiting agencies who are hiring at multiple clients. However, for recruiters that are only hiring internally, it is extremely clunky and very difficult to use.

Pros

One of the main pros is the cost, it is definitely an affordable system that fit well within our budget. Also, it does look appealing to the eye when looking at a first glance.

Cons

Unfortunately, I have many more cons that pros for this system. First, the training during implementation was horrible. The person that was training me clearly was not trained herself and made it very difficult to pick up on the different areas of the system. Then, the entire implementation process has been a nightmare. It was extremely difficult for my tech team to even get the system up and running, which months later it still isn't. During the implementation, I was told several times by the trainer that we had no Account Manager or sole point of contact at Bullhorn, but that everything had to go through the help desk. About 5 months into having access to the system, I found out that not only did I have an Account Manager the whole time that I was never told about, but it was actually the person who sold me the system in the first place. Also, it has been extremely difficult to integrate Bullhorn with Indeed, which is where we get a large portion of our applicants from. Lastly, I do not find this system user friendly at all. It is very clunky and hard to navigate, there are just too many moving parts. You need to go to several areas to do one small thing in the system which is very frustrating when you are pressed for time.

Response from Emily

Hi Casee,
I'm extremely sorry to hear that Bullhorn is not fitting your needs. We strive to provide useful and meaningful training and services, and I'm sorry to hear that we have not met that goal for you. Please feel free to connect with me via email ([email protected]) if you would like to further discuss these issues and how Bullhorn can improve to meet your needs. Thank you for taking the time to review us.

Best,
Emily Saquet
Customer Marketing Specialist

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

User recommendation
8/10
Based on 952 user ratings
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Bullhorn CRM Pricing

Bullhorn CRM Pricing

Starting from
US$99.00/month
Free Trial
Value for money

Contact Bullhorn for pricing

Contact Bullhorn for pricing

Value for Money
3.8/5
Based on 952 user ratings
Compare value for money rating with alternatives
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Bullhorn CRM Features

Bullhorn CRM Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4/5
Based on 952 user ratings
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Categories

Additional information for Bullhorn CRM

Additional information for Bullhorn CRM

Benefits

  • Bullhorn CRM provides reports to give sales teams a global view of their ongoing projects, to understand which projects are facing some difficulties and which could be closed.

  • The platform helps leaders manage their sales team by setting up reports on the activity of their employees, setting up sales objectives & seeing how many opportunities they have and how many deals they closed.

  • Pulse, Bullhorn's customer intelligence solution, offers meaningful customer data analytics based on email analysis.

  • Bullhorn also provides an email integration feature to increase productivity & to provide engagement metrics based on email activity tracking.

  • Its configurable workflows help businesses streamline their sales processes to improve the results of sales teams.

  • Bullhorn CRM FAQs

    Bullhorn CRM FAQs

    Below are some frequently asked questions for Bullhorn CRM.

    Q. What type of pricing plans does Bullhorn CRM offer?

    Bullhorn CRM offers the following pricing plans:

    Starting from: US$99.00/month

    Free Trial: Available

    Contact Bullhorn for pricing

    Q. What are the main features of Bullhorn CRM?

    We do not have any information about Bullhorn CRM features

    Q. Who are the typical users of Bullhorn CRM?

    Bullhorn CRM has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Bullhorn CRM support?

    Bullhorn CRM supports the following languages:

    English

    Q. What type of pricing plans does Bullhorn CRM offer?

    We do not have any information about what Bullhorn CRM pricing plans

    Q. Does Bullhorn CRM support mobile devices?

    We do not have any information about what devices Bullhorn CRM supports

    Q. What other apps does Bullhorn CRM integrate with?

    Bullhorn CRM integrates with the following applications:

    CloudCall, ConnectLeader TeamDialer, Dell Boomi, Mailchimp, Mailjet, Marketo, Salesfusion, Spark Hire, Tenfold, VisitorTrack

    Q. What level of support does Bullhorn CRM offer?

    Bullhorn CRM offers the following support options:

    Online Support, Phone Support