About Jotform
The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.
Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.
Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.
Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.
Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.
Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.
Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.
Be sure to download it on the App Store or Google Play Store.
Key benefits of Jotform
Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.
Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.
No internet connection, Wi-Fi, or LTE data usage needed!
Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo
Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers
Surveys display full screen — no toolbars or menus will be available.
Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms
Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.
With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:
Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!
Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration
Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees
Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix
Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance
Images
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Reviews
Already have Jotform?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
JotForm - Google Form on Steroids.
Reviewed on 14/02/2021
Decent experience. Overall, a mid-tier product at a mid-tier price. Worth it. And has a decent free...
Decent experience. Overall, a mid-tier product at a mid-tier price. Worth it. And has a decent free pricing.
Pros
JotForm had a lot of options that Google Form and Typeform and other form software don't have. Such as accepting payment, accepting signatures, etc.
Cons
JotForm limits what its users can and cannot do with the forms unnecessarily even if you are just making a form for testing purposes. Unlike Google Forms where you can essentially do whatever you want.
Alternatives Considered
Google FormsReasons for Switching to Jotform
JotForm had some security and payment processing features that these other forms did not have. And also has HIPAA compliance for the forms.Response from Jotform
Thanks for the positive review and glad that you had a decent experience using JotForm. I'd like to clarify that with our free plan, you can already access all the JotForm core features. However, there are limits including the number of forms. For the free plan, you can only keep 5 active forms in your account. If you have created a test form, you can archive it later so it won't be counted towards your limit.
Hope this information helps. Regards!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great program for organizing data, sifting, easy to use, so many uses and easy integration.
Reviewed on 04/08/2023
It is an easy, convertible, very straightforward database that has endless possibilities in just...
It is an easy, convertible, very straightforward database that has endless possibilities in just about every department of a business!
Pros
They many ways you can store data, organize it, use it show so many comparisons, easy to show labor cost, material costs, orders, supplies, whole job with individual parts, individual parts that don't get lost in job process, immense way of collecting data and interacting with data sharing. Works well with other software!!
Cons
Loading time, but it's not any worse than competitors.
Response from Jotform
Hi Mary Jane, Thanks for sharing your excellent experience using our platform. Your feedback is appreciated. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Looking for another form provider
Reviewed on 01/08/2023
It worked great for two or three weeks. Then my website said "form deleted by owner" and my form no...
It worked great for two or three weeks. Then my website said "form deleted by owner" and my form no longer appeared in jotform.com. I chatted with customer support who said nothing was wrong with my jotform account, and suggested it may be a "backend" issue. I contacted my host, and they ran a site check on jotform.com. The sitecheck (sitecheck.com) showed a medium risk for jotform. Being the first time I tried sitecheck.com, I tried it on my website (low-risk) and a few others. Without saying I was hacked, I'm not going to risk another "form deleted by user."
Pros
Preset template that could be tweaked. Easy upload.
Cons
Learning curve, couldn't find a searchable index.
Response from Jotform
Hi Steve,
Thanks for your feedback. We appreciate it. We're sorry you're having difficulties with your forms. If this issue isn't yet resolved, we're going to do our best to help you with this. Please reach out to us through our Contact Us page at https://www.jotform.com/contact/ and share more details. We'll look into this further and help you until it's resolved.
- Industry: Sports
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great customizable solution for various forms
Reviewed on 19/07/2023
Great experience overall. The software itself is so user friendly. Drag and drop elements is the...
Great experience overall. The software itself is so user friendly. Drag and drop elements is the way to go.
Pros
All the form elements available make creating forms super customizable. Love the widgets. Automated email confirmations and conditional logic features are huge pluses, too. Google sheets is a favorite integration of ours so we can have form submission answers fed into reports. The help pages and forums are a great resource.
Cons
When looking for a very specific solution, you may have to search the forums a bit, but customized solutions necessarily take a bit more legwork.
Alternatives Considered
TypeformReasons for Choosing Jotform
We did consider Google Forms for one purpose initially but it was not as customizable.Switched From
Google FormsResponse from Jotform
Hi Emilio,
Thanks for your nice review. We appreciate it.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jotform is user friendly and gets the job done
Reviewed on 15/08/2023
My overall experience with Jotform has been great! I really love it because it is so user-friendly...
My overall experience with Jotform has been great! I really love it because it is so user-friendly and easy to navigate.
Pros
Jotform is very user-friendly and has several awesome features such as customizable fields and labels. You can also take payments through your forms. The ability to design your form with colors, pictures, and fonts is another feature that I like.
Cons
Honestly, I can't think of what I don't like least.
Alternatives Considered
Zoho FormsResponse from Jotform
Hi Tembi, Thank you for your kind words and excellent feedback. We are happy to know that our platform met your expectations. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.
Jotform FAQs
Below are some frequently asked questions for Jotform.Q. What type of pricing plans does Jotform offer?
Jotform offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month
Q. Who are the typical users of Jotform?
Jotform has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jotform support?
Jotform supports the following languages:
Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
Q. Does Jotform support mobile devices?
Jotform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jotform integrate with?
Jotform integrates with the following applications:
2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor, CardConnect, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Meetings, authorize.net, cybersource, iContact, monday.com
Q. What level of support does Jotform offer?
Jotform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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