About Jotform

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.


Key benefits of Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance


Images

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Not sure about Jotform? Compare with a popular alternative

Jotform

4.6 (1,820)
VS.

Starting Price

US$29.00
month
US$6.00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

278
15

Integrations

88
No integrations found

Ease of Use

4.6 (1,820)
3.3 (7)

Value for Money

4.5 (1,820)
3.8 (7)

Customer Service

4.4 (1,820)
2.8 (7)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(1,820)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have Jotform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,820
Tim
Tim
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great transition from manual to digital

Reviewed on 26/09/2022

Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course...

Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course we've tweaked the forms in order to make the experience smoother for our team. It is quite easy to learn, and we've even added in some computations in the forms, and it's been really helpful.

It does take a while to figure out the approval feature, but once you've overcome that hurdle, it gets easier.

I particularly like the fact that we can customize it just enough so it doesn't look like Google Forms or Microsoft Forms.

Pros

We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those.

I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.

Cons

The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.

Alternatives Considered

Typeform

Reasons for Choosing Jotform

Jotform had the ability to sign forms. It also had more field features like computations, and also had the feature of exporting the form as a customized PDF report. We still use Microsoft Forms internally for some functions like our HR Tests.

Switched From

Google Forms and Microsoft Forms

Reasons for Switching to Jotform

Jotform's free tier is quite generous and had the ability to capture signatures. Both two may have a much cheaper option, but since we aren't a heavy user of forms, we opted for the best free tier.

Response from Jotform

Hello Tim, Thank you so much for the positive review. Please don't hesitate to get in touch with us at https://www.jotform.com/contact if you need help with your form.

Beckie
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Surveys made simplified

Reviewed on 21/01/2024

We use JotForm for program registration and event feedback. Many of our users aren't tech savy and...

We use JotForm for program registration and event feedback. Many of our users aren't tech savy and they are able to easily navigate JotForm.

Pros

JotForm is not only simple to use, but simple to integrate with other products including our website and payment methods

Cons

Nothing - it has been a great experience

Response from Jotform

Hi Beckie,
We are glad you had a great experience with our platform functionality and features. Thanks for the excellent rating.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Scott
Scott
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

User friendly and easy, however expensive and somewhat limited

Reviewed on 10/05/2023

It is easy and quick to set up a short form and manage its settings, however for the Free plan...

It is easy and quick to set up a short form and manage its settings, however for the Free plan alone, its very limiting, especially for my team. The 5-forms limit, the 100MB storage space, monthly views and monthly payment submissions amount is not ideal for larger teams or studios (only ideal for small groups I would say), and to upgrade to get more submissions, etc. is quite pricey, especially the Bronze plan (you're jumping from Free to $34USD a month (or $61 a month for us in New Zealand) which is quite an expensive jump). The premium plans in my opinion should be reworked.Personally, I'm only using Jotform for signable agreements and for invoicing/payment reasons; since my team is recruiting often, Jotform is not suitable for admission/recruitment forms (submissions are received often, so the 100 monthly limit on Free is not ideal).I would only recommend Jotform for small groups if you're sticking with a free plan for a form provider; if money's not a concern for you, then by all means! It's still a good form designer, however make sure you have the cash to upgrade or not too large of a team.

Pros

> No limit on amount of form fields> Easy to set up and user friendly> Good to use for invoicing or anything else payment related without too much limitation> Looks appealing and not messy> Easy to view submissions> Ability to password/passcode protect the form submissions> Quick and easy to integrate into websites, especially Weebly

Cons

> Expensive - its very expensive to unlock all features of the form provider. Make sure you or your team or group can afford it.> Free plan very limited - the free plan for Jotform is extremely limiting. It's best for groups, not good for teams and studios.

Response from Jotform

Hello Scott,

Thank you for sharing your experience using our platform.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Mika
Overall rating
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Software For My Business!!!

Reviewed on 15/11/2023

Pros

Jotform has been the best software for my business. I have tried four other softwares before Jotform. Jotform is the best because it is the most affordable, convenient, flexible and customizable, and it offers encryption and signature signing features as well!!

Cons

I have no cons at all with the Jotform software.

Response from Jotform

Hi Mika,
Thanks for your awesome review! We're delighted to hear that Jotform has been the best fit for your business! Your positive feedback means a lot to us.
Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Yokesha
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Makes Organizing Forms a Breeze

Reviewed on 13/02/2024

Overall, it is been pretty good especially since the customer support chat feature is now available.

Overall, it is been pretty good especially since the customer support chat feature is now available.

Pros

I love the customization of this program. Forms are very clean and easy to read. There are so many template and designs that allows for timely creation of forms.

Cons

Customer support. When I first purchased the program, customer support was almost none existent. The only thing available was customer forum which as not very helpful. However, i have noticed recently that they have a chat support line that has been helpful.

Response from Jotform

Hi Yokesha,
We are glad you had a great time using our platform. Your feedback is appreciated. We do have 24/7 support on our forum which has an average response time of less than an hour.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Showing 5 reviews of 1,820 Read all reviews

Jotform FAQs

Below are some frequently asked questions for Jotform.

Jotform offers the following pricing plans:

  • Starting from: US$29.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month

Jotform has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Jotform supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Jotform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jotform integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor by Marigold, CardConnect, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom, authorize.net, cybersource, iContact, monday.com

Jotform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jotform.