Jotform
About Jotform
The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.
Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.
Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.
Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.
Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.
Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.
Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.
Be sure to download it on the App Store or Google Play Store.
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Jotform
Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.
Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.
No internet connection, Wi-Fi, or LTE data usage needed!
Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo
Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers
Surveys display full screen — no toolbars or menus will be available.
Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms
Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.
With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:
Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!
Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration
Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees
Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix
Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Jotform: 277
Alternatives
Microsoft Lists
SurveyMonkey Apply
Stripe
Venmo
Reviews
Already have Jotform?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great transition from manual to digital
Reviewed on 26/09/2022
Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course...
Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course we've tweaked the forms in order to make the experience smoother for our team. It is quite easy to learn, and we've even added in some computations in the forms, and it's been really helpful.
It does take a while to figure out the approval feature, but once you've overcome that hurdle, it gets easier.
I particularly like the fact that we can customize it just enough so it doesn't look like Google Forms or Microsoft Forms.
Pros
We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those.
I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.
Cons
The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.
Alternatives Considered
TypeformReasons for Choosing Jotform
Jotform had the ability to sign forms. It also had more field features like computations, and also had the feature of exporting the form as a customized PDF report. We still use Microsoft Forms internally for some functions like our HR Tests.Reasons for Switching to Jotform
Jotform's free tier is quite generous and had the ability to capture signatures. Both two may have a much cheaper option, but since we aren't a heavy user of forms, we opted for the best free tier.Response from Jotform
Hello Tim, Thank you so much for the positive review. Please don't hesitate to get in touch with us at https://www.jotform.com/contact if you need help with your form.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
JotForm Newbie
Reviewed on 22/08/2024
Overall, I like JotForm. I will continue to use JotForm. I will also refer the platform to people...
Overall, I like JotForm. I will continue to use JotForm. I will also refer the platform to people within my network. I think that its good. Its 10 times better than the other form platform that we have been using.
Pros
I like that it was user-friendly. The platform is easy to use and makes it easy for us to quickly design and publish forms.
Cons
Its a bit of a challenge understanding how to setup the payment structure, and discounts.
Response from Jotform
Hi Allison,
Thanks for the wonderful review. We are delighted to know that you find our platform easy to use and that you are able to quickly design your forms.
Regarding the payment integration, we understand that it may be a bit challenging at first to set it up, but rest assured, we are here to help. If you have any questions with the setup, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Simple to use platform, with great feedback
Reviewed on 26/08/2024
The platform is easy to use and provides valuable feedback, however is on the expensive side
The platform is easy to use and provides valuable feedback, however is on the expensive side
Pros
How easy it is to set up and start getting back valuable feedback
Cons
It is expensive in comparison to other softwares
Response from Jotform
Hi Billie,
Thanks for the positive review. We’re pleased to hear that you find it easy to set up forms and view data using our platform.
Regarding our pricing, we believe it is competitive with other options on the market. Additionally, we offer a range of features at the same or less price, including various payment integrations, 256-bit SSL encryption, PCI certification, GDPR compliance, and more.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jotform simplifies everything
Reviewed on 05/06/2024
Customer support is generally very good. It sometimes depends on the person answering, and I...
Customer support is generally very good. It sometimes depends on the person answering, and I sometimes get different answers from different people. But, they get back to me quickly and with good information. It's a complex program, does what I need, and help is available when things go wrong.
Pros
I run a scholarship program using JotForm. We have a long application that is simple for students to complete. I share the results with 60 scholarship providers. Each one receives a different set of applications. All of this is simple to do.
Cons
When creating reports, fields appear in the order they were created, not the order they are listed on the application. This means it takes more time to find the fields I want to include.
Alternatives Considered
Google FormsReasons for Choosing Jotform
It was not Adobe Sign, but rather Adobe forms, not listed as an option. Adobe discontinued the product.Switched From
Adobe AcrobatReasons for Switching to Jotform
Jotforms has a much more powerful reporting system.Response from Jotform
Hi Mark,
Thanks for your feedback. We're glad to hear that our platform helps streamline your application process and that sharing results is simple and straightforward.
Can you explain a bit more about the issue you have encountered with creating reports? You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. As soon as we get a better idea of what's happening, we'll be able to help you more with this.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Worth every penny!
Reviewed on 05/09/2024
Ive had a great time with JotForm. I have over 50 forms in place for internal and external users. I...
Ive had a great time with JotForm. I have over 50 forms in place for internal and external users. I can launch a form in minutes and embed it into my WordPress site easily. It's worth every penny.
Pros
Jotform is an economical and powerful tool. It lets you create forms and collect signatures very easily with no programming required. If you need more power, it integrates with lots of other apps like google, Zoom, WordPress, and DropBox.
Cons
If you do any type of complex logic forms, it can get a little tedious, but once it is working, it just works great!
Response from Jotform
Hi Fred,
Thanks for the excellent review. We’re thrilled to hear that you find our platform both economical and powerful, as you are able to use our integrations such as Google Sheet, Zoom, WordPress, and Dropbox.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Jotform FAQs
Below are some frequently asked questions for Jotform.Q. What type of pricing plans does Jotform offer?
Jotform offers the following pricing plans:
- Starting from: US$39.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Jotform?
Jotform has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jotform support?
Jotform supports the following languages:
Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
Q. Does Jotform support mobile devices?
Jotform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jotform integrate with?
Jotform integrates with the following applications:
2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor by Marigold, CardConnect, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Microsoft Teams, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce CMS, Salesforce Platform, SendGrid, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace, authorize.net, cybersource, iContact, monday.com
Q. What level of support does Jotform offer?
Jotform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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