---
description: If you're in a hunt for the best solution for your business, learn what ThunderTix has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: ThunderTix Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Event Management Software](/directory/80/event-management/software) > [ThunderTix](/software/102013/thundertix)

# ThunderTix

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> ThunderTix is a complete ticketing system with built-in CRM, email marketing, memberships, donor and volunteer management, plus sales for gift cards and merchandise. Teams can sell tickets for both general admission events and assigned seating events that display each venue's layout.
> 
> Verdict: Rated **4.8/5** by 273 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ThunderTix

 Fully automated season pass, and membership renewals save staff time.&#10; Mobile-friendly interface makes purchasing easy for tech-challenged patrons.&#10; All-in-one platform includes ticketing, fundraising, concessions, and CRM.&#10; Real-time sales dashboard provides insights into ticket sales and new customers.&#10; Built-in email functionality for mass communications and reminders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 273 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thunder Data Systems
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Plans are based on a per ticket basis.&#10;Plans range from $1/ticket to $1.95/ticket, depending on the plan.&#10;&#10;$20 monthly minimum for General Admission, includes 20 tickets per month.&#10;$25 monthly minimum for Reserved Seating, includes 20 tickets per month.&#10;$175 monthly minimum for White Glove, includes 100 tickets per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Australia, Canada, Gibraltar, Ireland, Luxembourg, Mexico, Netherlands, New Zealand, Puerto Rico, Qatar, Spain, United Kingdom, United States

## Features

- API
- Access Control
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Profiles
- Attendee Segmentation
- Audience Engagement
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Commenting/Notes
- Communication Management
- Conferences/Conventions
- Confirmations/Reminders

## Integrations (21 total)

- ChatGPT
- Claude
- Constant Contact
- Elavon
- Facebook Business Suite
- Google Maps
- Google Tag Manager 360
- Instagram
- Mailchimp
- Mailgun
- Mailjet
- Square Online
- Square Payments
- Square Point of Sale
- Square for Retail

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Event Management Software](https://www.getapp.sg/directory/80/event-management/software)

## Related Categories

- [Event Management Software](https://www.getapp.sg/directory/80/event-management/software)
- [Ticketing Systems](https://www.getapp.sg/directory/86/ticketing/software)
- [Conference Software](https://www.getapp.sg/directory/957/conference/software)
- [Event Booking Software](https://www.getapp.sg/directory/1107/event-booking/software)
- [Event Check-In Software](https://www.getapp.sg/directory/1135/event-check-in/software)

## Alternatives

1. [Eventbrite](https://www.getapp.sg/software/91490/eventbrite) — 4.6/5 (5812 reviews)
2. [Purplepass](https://www.getapp.sg/software/106187/purplepass) — 4.9/5 (304 reviews)
3. [TicketSource](https://www.getapp.sg/software/104919/ticketsource) — 4.8/5 (552 reviews)
4. [Ticket Tailor](https://www.getapp.sg/software/111155/ticket-tailor) — 4.9/5 (596 reviews)
5. [Fienta](https://www.getapp.sg/software/114100/fienta) — 4.8/5 (194 reviews)

## Reviews

### "Very easy to use, with most features clearly designed to be quickly understood or even deducted." — 5.0/5

> **Jorge** | *26 April 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Functionality allows for quick reference of all transactions; the platform never seems to experience any technical difficulties;  Support Team actively listens to and quickly implements suggestions for improvement; clients immediately receive their Tickets and Confirmations.
> 
> **Cons**: If anything, the lack of navigation from one feature to another without having to leave one area altogether.

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### "Crash, Boom, Bang\! ThunderTix Makes Noise\!" — 5.0/5

> **John** | *24 February 2022* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: TTix was one of many ticketing packages that we researched. It was mid-range priced, had a very nice cross platform web based interface. We especially found that the product was easy to use, and when needed, video tutorials were provided. They also have a robust help forum, and a support ticket system that is quick and helpful. They also offer a paid top tier support package that we did not choose. We also liked their pricing structure that allows you to move to a maintenance status for "off times". Lastly, we found that the integration with our current STRIPE account was seamless.
> 
> **Cons**: The added costs made us hesitate a bit. For example, reserved seating is a must for our venue. In this package, you must have them create the seating chart for you (at cost). There is a bit of a delay in this process, and other competitors allow you to create your own charts. They also charge for adding Thermal ticket printing. We found that odd but ultimately decided not to offer Thermal ticketing. There is also added costs for using their email marketing.
> 
> For the value, we have found this to be superior for our use. We are very happy so far. On March 14th, our first event goes live. We have tested, tested, and tested. If the system holds up, we will have exactly what we expected...........a great solution for our ticketing.

-----

### "I used Thundertix to sell entrance into a workshop" — 3.0/5

> **Elissa** | *19 April 2018* | Computer Networking | Recommendation rating: 6.0/10
> 
> **Pros**: What I like most about Thunder Tix is that it got the job done that I needed to have done.  I was able to sell tix to my event
> 
> **Cons**: What I like least about thunder tix is that it is not at all user friendly\!  It is difficult to navigate and not intuitive.
> 
> It accomplished the goal I was looking to accomplish.

-----

### "Simple, Straightforward Ticketing with Excellent Support" — 5.0/5

> **Renae** | *2 December 2021* | Performing Arts | Recommendation rating: 10.0/10
> 
> **Pros**: ThunderTix is cost-effective compared to other options on the market. It's easy to use with intuitive and thoughtful configuration. The design is empathetic and prioritizes access in a way that is refreshing for ticket software. The support is outstanding and their documentation is comprehensive. Our customers think the process is seamless and clear, and we have had no reports of a negative customer experience to date.
> 
> **Cons**: Support is awesome, but figuring out how to contact them can get convoluted because it's clear they want to lead you to their truly excellent documentation first. That's fine for "how do I" style questions, but makes reporting bugs pretty difficult. When we were setting up ThunderTix, it kind of felt like we were paying for every little thing: venue configuration, having reserved tickets, purchasing our POS equipment, etc.-- we didn't feel misled by the indicated pricing on the website, though, simply because those are primarily one time expenses.
> 
> The experience has been very positive over all.  I find that other ticketing software I have used make it possible to do everything and impossible to do anything. They get so bogged down in customizability that it makes it very difficult to make the most basic thing a ticketing software needs: the ability to sell tickets. Our organization is a small, 100% volunteer community theatre. Without staff, using a software that has a million bells and whistles but takes months to master just wasn't an option for us.  ThunderTix was immediately very easy to use. Once I did about an hour's worth of set up and purchasing, sent in our seating map, and uploaded our contact list, everything was really straight forward and intuitive. Not to mention, for moments where something might not be as clear, there's a unique amount of amazing documentation and videos provided by the staff that make it a lot easier for our volunteers. Their support is awesome and they take recommendations and bug reports really seriously. It sort of has a "local business" feel to it.

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### "Customer Service A+" — 5.0/5

> **Lauren** | *15 May 2020* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features. We are a non-profit theatre company that operates 10 small venues (sub 300 seats). Things we love: assigned seating, easy transfer and refund options, PDF tickets, unlimited user accounts (we have lots of ticketing volunteers), integrated email, offer to round up to nearest $5 for donation, bulk discount code creation, season tickets, pre and post event surveys.
> 
> **Cons**: We would like to see more versatility within season tickets, such as creating season or package tickets across multiple venues. We would like to see additional versatility with coupon codes, such as creating a code that can be used only once per person.
> 
> We have been using Thundertix for nearly three years, and have been big fans of the software from the beginning, but their response to changing needs during the COVID-19 crisis have made us ThunderTix fans for life. The Thundertix team has quickly and efficiently continued to add new features that are critical during this time. The newly added options to bulk refund tickets to gift certificates and add automated social distancing seating charts are GAME CHANGERS for our industry right now. They have saved our staff hours of time and energy by implementing easy to use, effective features. Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.

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