About BigTime

BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need.

By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow.

With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.

The BigTime solution has critical tools to help professional service firms replace operational friction with simplicity and flexibility:

PROJECT OVERSIGHT: More than just project management – Easily analyze projects across budget and plan, audit what you’ve done, and deliver better work.

RESOURCE MANAGEMENT: Gain visibility into how today’s decisions impact future operations with unified view of people’s workload.

INVOICING & PAYMENTS: Make it easier to get paid faster for the work you’ve done, improve your client experience, and close the accounting loop.

ANALYTICS & INSIGHTS: Strengthen financial controls and make more informed decisions that drive profitable growth.

INTEGRATIONS: Seamlessly integrate your business systems for flexible, controlled workflows.


Key benefits of BigTime

BigTime replaces operational friction with simplicity and flexibility.

  • Get up and running quickly - simple onboarding and our team of experts drives results in first billing cycle

  • Flexibility and customization - keep the workflows that work, streamline the ones that slow you down

  • Built for what you need today and to scale and evolve with you for tomorrow

  • Images

    BigTime Software - BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting.
    BigTime Software - BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success.
    BigTime Software - BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow.
    BigTime Software - BigTime’s Resource Management software provides full visibility and control over your staff and project resources.
    BigTime Software - Hassle-free time and expense tracking, from anywhere, at any time.
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    BigTime video
    BigTime video
    BigTime video
    BigTime Software - BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting.
    BigTime Software - BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success.
    BigTime Software - BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow.
    BigTime Software - BigTime’s Resource Management software provides full visibility and control over your staff and project resources.
    BigTime Software - Hassle-free time and expense tracking, from anywhere, at any time.

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    Ease of Use

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    Reviews

    Overall rating

    4.6 /5
    (650)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.7/5

    Already have BigTime?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 650
    Krishna
    Krishna
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 5,001–10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    BigTime is better than our Excel timesheet

    Reviewed on 13/02/2023

    Introducing BigTime completely revolutionized how we run our company. Our chat support session with...

    Introducing BigTime completely revolutionized how we run our company. Our chat support session with [sensitive content hidden] this evening was quite productive. When our company's time tracking and billing systems were combined, it was a huge help.

    Pros

    The orientation procedure went really smoothly. We were given excellent assistance; even when we had queries in the period between sessions, the personnel responded quickly. The program is straightforward, and the mobile application is fantastic for our field staff.

    Cons

    Even though making adjustments to our invoicing system can be challenging at times, we've always received helpful responses from the staff that have allowed us to go forward with our plans.

    Denise
    Denise
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy entry of time and expenses using Bigtime

    Reviewed on 29/11/2022

    Companies who bill their customers by the hour and have different hourly rates for different types...

    Companies who bill their customers by the hour and have different hourly rates for different types of work can benefit greatly from using BigTime. Time and expenses can be entered by employees and reviewed by managers before being sent to the client for billing. It's convenient that you may log your time and expenses from any device, be it a desktop computer, laptop, or mobile phone.

    Pros

    BigTime is the program we use for tracking time, managing expenses, and sending out invoices. Using QuickBooks as our primary accounting software has its advantages, and one of those is that BigTime can sync up with QuickBooks during the day to make sure that the two are always up to date.

    Cons

    The approval screen does not currently allow for invoices to be filtered by Team Lead, so all Team Leads have access to all invoices rather than just their own. It's not easy to modify your own report, therefore we typically have to contact support for assistance.

    Ben
    Overall rating
    • Industry: Financial Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Core features have degraded - Buggy updates

    Reviewed on 29/06/2022

    Pros

    This product is easy to track time with. When features work, the dashboards and reports are helpful for analysis.

    Cons

    It is difficult to use reporting because it breaks frequently. This seems to have occurred more often over the last several months than earlier in our time using the product. Customer support acknowledges bugs, but development is slow to correct key features, such as the loss of the ability to export simple reports to Excel. The product seems to over promise and underdeliver a lot of the time. We recently upgraded one of the modules based on meetings with the sales team. Shortly after purchasing, key dashboards suddenly stopped working. Communication could be improved. Customer service has acknowledged being aware of a bug before we reported it, but never let us know. I would value communication regarding the health of the product to help with our planning, rather than the frequent marketing notices.

    Jessica
    Jessica
    Overall rating
    • Industry: Computer Software
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A fantastic tool for managing projects

    Reviewed on 05/06/2022

    The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze...

    The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

    Pros

    It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

    Cons

    BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

    Georgios
    Overall rating
    • Industry: Maritime
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    BigTime review

    Reviewed on 15/02/2024

    BigTime is a very useful program.
    I suggest it without a second thought.
    You can control everything...

    BigTime is a very useful program.
    I suggest it without a second thought.
    You can control everything with very big ease and the very imortant is that you know at any time you have next to you the support team to answer all your queries and solve all your problems.
    Is my pleasure to use BigTime.

    Pros

    BigTime program can do it all, you can use it for project management modules, time tracking, expenses, resource allocation and finances.
    Very friendly for use program.
    Can have integration with WIP tracking and other programs.
    The 24/7 chat support is very helpful and gently and they can answer to all of our queries.

    Cons

    The mobile app is very limited and it stucks very often.
    Except this I cannot say that I find something else negative by using BigTime.

    Showing 5 reviews of 650 Read all reviews

    BigTime FAQs

    Below are some frequently asked questions for BigTime.

    BigTime offers the following pricing plans:

    • Starting from: US$20.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    All subscriptions are billed annually.

    BigTime has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    BigTime supports the following languages:

    English

    BigTime supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    BigTime integrates with the following applications:

    Gmail, Google Calendar, Google Docs, HubSpot CRM, Intuit Data Protect, Jira, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, Sage Accounting, Sage Intacct, Salesforce Platform, Salesforce Sales Cloud, Slack, Stax, Zapier

    BigTime offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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