About BigTime

BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need.

By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow.

With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.

The BigTime solution has critical tools to help professional service firms replace operational friction with simplicity and flexibility:

PROJECT OVERSIGHT: More than just project management – Easily analyze projects across budget and plan, audit what you’ve done, and deliver better work.

RESOURCE MANAGEMENT: Gain visibility into how today’s decisions impact future operations with unified view of people’s workload.

INVOICING & PAYMENTS: Make it easier to get paid faster for the work you’ve done, improve your client experience, and close the accounting loop.

ANALYTICS & INSIGHTS: Strengthen financial controls and make more informed decisions that drive profitable growth.

INTEGRATIONS: Seamlessly integrate your business systems for flexible, controlled workflows.


Key benefits of BigTime

BigTime replaces operational friction with simplicity and flexibility.

  • Get up and running quickly - simple onboarding and our team of experts drives results in first billing cycle

  • Flexibility and customization - keep the workflows that work, streamline the ones that slow you down

  • Built for what you need today and to scale and evolve with you for tomorrow

  • Images

    BigTime Software - BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting.
    BigTime Software - BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success.
    BigTime Software - BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow.
    BigTime Software - BigTime’s Resource Management software provides full visibility and control over your staff and project resources.
    BigTime Software - Hassle-free time and expense tracking, from anywhere, at any time.
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    BigTime video
    BigTime video
    BigTime video
    BigTime Software - BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting.
    BigTime Software - BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success.
    BigTime Software - BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow.
    BigTime Software - BigTime’s Resource Management software provides full visibility and control over your staff and project resources.
    BigTime Software - Hassle-free time and expense tracking, from anywhere, at any time.

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    Ease of Use

    4.5 (638)
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    Reviews

    Overall rating

    4.6 /5
    (638)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.7/5

    Already have BigTime?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 638
    Nicholas
    Nicholas
    Overall rating
    • Industry: Architecture & Planning
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use software with great customer support

    Reviewed on 30/09/2021

    As I've said above, fee tracking and time tracking have really tightened up for our company thanks...

    As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.

    Pros

    Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank.

    Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

    Cons

    As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers.

    Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.

    Kimberly
    Overall rating
    • Industry: Civil Engineering
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    [sensitive content hidden] was responsive and helpful

    Reviewed on 30/03/2023

    easy to use and the chat support is extremely helpful and useful.

    easy to use and the chat support is extremely helpful and useful.

    Pros

    ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS

    Cons

    slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

    Michael
    Overall rating
    • Industry: Environmental Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    No implementation support

    Reviewed on 06/10/2022

    Not happy. We have asked for a full refund.

    Not happy. We have asked for a full refund.

    Pros

    App is a nice feature for mobile time entry.
    Updated interface is better than older software.

    Cons

    This company was heavy on the sales side with relentless calls but has been completely ghosting us on implementation support. After numerous calls and support tickets, they have only directed me to online videos. All we want is to spend an hour with a support agent to ensure the correct setup to avoid lost worktime.

    Alternatives Considered

    BQE CORE Suite and Factor AE

    Reasons for Choosing BigTime

    We needed a more robust project management system.

    Switched From

    QuickBooks Time

    Reasons for Switching to BigTime

    I thought the size of the company with the robust development team would be a wise choice for us as we have had issues with smaller software companies. It was not as advertised.
    Lori
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Big Time

    Reviewed on 04/11/2019

    Time and Expense reporting for employees who work in different sites. Invoicing has simplified our...

    Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.

    Pros

    Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.

    Cons

    Mobile App is very limited and a lot of glitches.

    Alternatives Considered

    Emburse SpringAhead

    Reasons for Switching to BigTime

    Spring Ahead was limited on tracking specific tasks. They did not offer invoicing or mobile app ability.

    Response from BigTime Software

    Lori,

    Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.

    Thanks again!
    The BigTime Customer Success Team

    Ken
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Connect with humans who understand the product and its purpose

    Reviewed on 27/02/2023

    Fast and effective

    Fast and effective

    Pros

    It performs a significant amount of the project management and time tracking tasks that we need. Support is always a quick chat away.

    Cons

    I wish we could see our billing rate schedule in one place rather than having to go through individual staff data tabs.

    Showing 5 reviews of 638 Read all reviews

    BigTime FAQs

    Below are some frequently asked questions for BigTime.

    BigTime offers the following pricing plans:

    • Starting from: US$15.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    All subscriptions are billed annually.

    BigTime has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    BigTime supports the following languages:

    English

    BigTime supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    BigTime integrates with the following applications:

    Gmail, Google Calendar, Google Docs, HubSpot CRM, Intuit Data Protect, Jira, Microsoft Outlook, QuickBooks, QuickBooks Online, QuickBooks Online Advanced, Sage Accounting, Sage Intacct, Salesforce Platform, Salesforce Sales Cloud, Slack, Stax, Zapier

    BigTime offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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