Turnkey Lender

4.6 (36)
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Award-Winning Lending Management Software

About Turnkey Lender

TurnKey Lender is a one-stop lending infrastructure used by creditors in 50+ countries to automate all elements of their operations. The platform enables lenders to profitably grow their business while cutting operational costs and risks. It's a powerful AI-driven SaaS that automates over 90% of all lending processes and gives both B2C and B2B lenders a competitive edge.

TurnKey Lender Platform has several pre-configured solutions packages including Commercial, Consumer, Pay Later, Auto, Mortgage, Leasing, Factoring. Built in constant collaboration with lenders worldwide, TurnKey Lender is the ultimate solution that answers real-life digital lending challenges in a sophisticated manner.


Key benefits of Turnkey Lender

• Turnkey Lender can be used immediately after purchase.
• Precise credit risk assessment.
• Turnkey Lender can be used for online lending, in branches or by doorstep loan agents.
• Built-in credit risk management with an integrated scoring and adjustable decision rules.
• Modular structure – additional modules can be added when needed.
• Extremely intuitive interfaces for originators, underwriters, collateral and servicing managers, collectors.
• Built-in integrations with credit bureaus and other data sources.
• Available on cloud or on-premise.
• Turnkey Lender automates all stages of a loan life cycle – from loan application processing and underwriting to collection and portfolio reporting.
• Proven industry practices used in the leading digital banks are condensed into Turnkey Lender's out-of-the-box solution.


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Not sure about Turnkey Lender? Compare with a popular alternative

Turnkey Lender

4.6 (36)
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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.6 /5
(36)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

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Showing 5 reviews of 36
Bryan
Bryan
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Improved Workflows and Decreased Manual Processes

Reviewed on 08/12/2021

Prior to using Turnkey Lender, we managed our loan program through Google Forms and spreadsheets....

Prior to using Turnkey Lender, we managed our loan program through Google Forms and spreadsheets. Our processes were quite manual and our growing business needs could not catch up with this. We needed a way to automate some workflows, consolidate all data into one system, and have a one-stop-shop where we can manage the program effectively. Turnkey Lender has proved to be a good solution to that problem. As with other software and products, our initial launch did not come without any issues but the Turnkey team was quick to help out and provide timely resolution. After two months of using the platform, I must say that things are quite easier now for me and my team, and using Turnkey Lender was a welcome update from having to do things manually.

Pros

Turnkey Lender allowed us to improve our processes and workflows after having to manage our loan program manually for months. They were able to capture all the basic things and features we needed to get some automation started, and we are able to request further customization as needed. It was easy to use and, if we needed assistance, support was immediately available. Our project manager was also very helpful and we have continued to have a good relationship.

Cons

The price for automation and organization is not cheap. And this holds true for Turnkey Lender. Their existing platform already offers a wide range of functionality, but further improvements to the product may come at a steeper price. Additionally, the platform can sometimes be a bit slow which can affect one's productivity and efficiency. Getting any custom changes in the application form out of the system via standard reporting requires additional development.

Alternatives Considered

Mortgage Automator and Bryt

Reasons for Switching to Turnkey Lender

The automated workflows and integrations plus creating a one-stop-shop was certainly a value add compared to others.
Janielle
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Time saving automation

Reviewed on 06/04/2020

Overall the functionality has been a big positive. The initial set up fees were a bit steep but...

Overall the functionality has been a big positive. The initial set up fees were a bit steep but the ongoing rate is comparable.

Pros

I like the automation, it saves a lot of time moving the loan from origination to servicing and prepopulating the necessary documents. I also like that it has a customer portal where customers can see their balance, update payment methods, and upload documents to us, like proof of insurance. There are a lot of automated emails that help customers stay on top of getting us the required documents, which saves time.

Cons

Some of the set up was awkward. In one area it would have you use one code and then on the help page it would be a different code for the same item. The help team set up some of my codes because I didn't know which one I was supposed to be using.

Alternatives Considered

The Mortgage Office and Bryt

Reasons for Switching to Turnkey Lender

I felt turnkey was the best solution for us long term and gave us a bit more than we need right now, but we have room to grow. There were a lot of integrations with third-party software that keeps us from submitting things like ACH payments manually.
Christer
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I do not recommend

Reviewed on 13/07/2020

The worst system/platform I have ever worked with. Even if we stated everything in the original...

The worst system/platform I have ever worked with. Even if we stated everything in the original documents, they still managed to take 1,5 years to get things starting, and when they started it all went down every day.

All things have two sides, but in this matter, I will blame everything over on Turnkey. They have cost us so much money and we have had problems from day one. Nothing has worked, we have found bugs every day for 1,5 years even if they tell us they have fixed it.

I know they will reply that "this is due to client functions and xx xx xx" (as they do for all that complaints) but I am willing to document it all, for those who are interested.

I respect some of the workers there, but I will never ever again have something to with them again. The management completely ignores you when you complain, they point the fingers on you and they say it´s your fault, no matter how often you document that, it´s not our fault.

For companies that needs a stable broker/application/fintech service, stay away from them and their solution.

I do not recommend them.

Pros

There was NO pros with this software at all

Cons

Slow system, not flexible, server crashed, no understanding

Jonathan
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A completely customizable solution, with a team that truly cares.

Reviewed on 20/07/2023

Turnkey Lender has allowed us to leverage our loan processing and management capacity to a much...

Turnkey Lender has allowed us to leverage our loan processing and management capacity to a much higher level. Our administrative resources are now much better able to focus their time on very high value projects and items, instead of the tedium of manual loan origination, funding, and management.I would highly recommend this platform to anyone in the space.

Pros

What I like most about Turnkey Lender is that the team really takes the time to understand exactly what your platform requirements are, and then works to customize the solution to exactly what you require. Working with my previous platform, we were always told "No" when we had a request for a solution or an adjustment that would positively impact our work flow. With Turnkey, the answer is always "Yes, we will create a solution for you"

Cons

In the beginning, it was quite "glitchy" with the launch. It took a while to get all the bugs worked out.

Thomas
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Turnkey Lender Review

Reviewed on 18/08/2023

Pros

The Collection feature was the most helpful for our business use case. This feature was able to manage our loans and manage plans to push payments when needed. The UI is user friendly and easy to make updates to loans. Lastly, the service desk

Cons

Turnkey Lender is unfortunately not flexible to handle some niche requests from our side to handle flexible scenarios for consumers.

Showing 5 reviews of 36 Read all reviews

Turnkey Lender FAQs

Below are some frequently asked questions for Turnkey Lender.

Turnkey Lender offers the following pricing plans:

  • Free Trial: Not Available

Contact Turnkey Lender for pricing details.

Turnkey Lender has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Turnkey Lender supports the following languages:

Czech, English, French, Korean, Portuguese, Spanish

Turnkey Lender supports the following devices:

Turnkey Lender integrates with the following applications:

ActiveCampaign, Cognota, Docusign, Dynamics 365, FreshBooks, Mailchimp, Microsoft Excel, PayPal, QuickBooks Online, QuickBooks Online Advanced, RightSignature, Sage Intacct, Salesforce Sales Cloud, SendGrid, Stripe, Xero, Zapier, airSlate SignNow, authorize.net

Turnkey Lender offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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