About Odoo
Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.
Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.
Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.
Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
Key benefits of Odoo
-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).
-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.
-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.
-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.
-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.
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Zoho Invoice
QuickBooks Online
SAP Concur
Oracle Primavera Cloud
Reviews
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent ERP solution for Startups.
Reviewed on 06/09/2024
It's been great. I am in love with Odoo.
It's been great. I am in love with Odoo.
Pros
Free plan for one product, overall very cheap pricing. Wide range of products. Especially website builder. Support is also great.
Cons
I had bad experience while using Odoo Invoice. It's not clear how can i add bank account to the platform.
Alternatives Considered
Zoho CRMReasons for Switching to Odoo
Cheap paid version. Ease of initial setup.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing ERP/MRP system!
Reviewed on 02/08/2024
Overall, the Odoo system is incredible. No more paying for each additional module you need. It is...
Overall, the Odoo system is incredible. No more paying for each additional module you need. It is all included. They offer a free version if you only need a single module... Who does that?
If you are in the market for a user-friendly ERP or MRP system, look no further.
Pros
Odoo is very user-friendly and the Odoo team is absolutely phenominal. The software is extremely customizable and offers a plethora of features out of the box.
Cons
The subscription fee is due upfront. This can be a little daunting if you are looking for a longer term.
Alternatives Considered
QuickBooks Online AdvancedReasons for Choosing Odoo
Netsuite is overcomplicated and extremely overpriced. Their customer support leaves much to be desired.Switched From
NetSuiteReasons for Switching to Odoo
Quickbooks Advanced Online does not offer the Sales Order function like previous versions.- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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- Value for Money
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- Likelihood to recommend 0.0 /10
DO NOT USE ODOO!
Reviewed on 06/08/2024
I wish I had only signed up to pay monthly, but my "account manager" convinced me that signing up...
I wish I had only signed up to pay monthly, but my "account manager" convinced me that signing up for a year and adding all the users upfront would be cheaper. I started with using the platform to replace QuickBooks. I paid for a two-hour support session with my rep, and during the call, he had to look up or ask somebody else for the answers to my questions on how to do something. By the end of the call, he had not answered how to enter beginning balances. It is a basic function of accounting software, but he didn’t know and said he would get back to me. Here we are three months later, and he hasn't gotten back to me. There were other outstanding items I needed answers to, but he hasn't responded to any of my emails. I emailed him asking for a phone call, but I got ghosted. I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it. I run a business, and waiting three weeks for that is just unacceptable. Getting no response from my "Account Manager" is unacceptable. Clearly, he's got the wrong title because he manages nothing! He can't even do his job.
So, now, this gets worse. I asked for a refund because the platform is unusable to me. Guess what? I won't be getting one. Why, you ask? Because the company is based in Belgium and I am in the States. Seriously, that's the reason they gave me. WHAT THE HECK?
I've now switched to Zoho and can't be happier! Please consider my experience and try something else instead!
Pros
I like that there are many apps in one platform.
Cons
The applications are not user-friendly! I'm good at learning software, but this one is foreign and complicated. The customer service is HORRIBLE!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software - even better support and community
Reviewed on 16/07/2024
Great. We are replacing several different, un-connected systems with one system that integrates...
Great. We are replacing several different, un-connected systems with one system that integrates everything, and allows us to tailor each instance specifically to the needs of each of our businesses.
Pros
The flexibility of the system allows us to tailor it to the needs of each of our businesses. And the support is AMAZING!
Cons
It is a BIG system. Trying to get started with a full implementation at once can be a bit overwhelming. It can be a bit intimidating to get started with it on your own.
Reasons for Choosing Odoo
Raising costs of other software, specifically QuickBooks, as well as data security/privacy. Also, the integrated functionality.Reasons for Switching to Odoo
Better support and customizations.- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Odoo lifecycle and success packs.
Reviewed on 12/08/2024
Good way, professionality, very good cost/pricing, the model, and much more
Good way, professionality, very good cost/pricing, the model, and much more
Pros
The model and release/features approach, including the success pack. [sensitive content hidden] is doing a great job.
Cons
The upgrade model, missing bug fixes overiew in the different releases. Sometimes stability [major releases could be (regression) tested in more depth.
Alternatives Considered
SAP Service CloudReasons for Switching to Odoo
Open-source, 'all in one' / app approach of Odoo -> Odoo gave a perfect approach to start with and adjust the processes/flows with growing of the companyOdoo FAQs
Below are some frequently asked questions for Odoo.Q. What type of pricing plans does Odoo offer?
Odoo offers the following pricing plans:
- Starting from: US$0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
-Odoo Community edition is available for free. -Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.
Q. Who are the typical users of Odoo?
Odoo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Odoo support?
Odoo supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Odoo support mobile devices?
Odoo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Odoo integrate with?
Odoo integrates with the following applications:
Adobe Commerce, Adyen, FedEx Ship Manager, Gmail, Google Docs, Instagram, Joomla, Meta for Business, Microsoft Outlook, PayPal, Stripe, UPS Ready, Zapier, authorize.net
Q. What level of support does Odoo offer?
Odoo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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