About Odoo

Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.

Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.

Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.

Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.

Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Odoo

-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).

-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.

-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.

-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.

-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Argentina, Australia, Austria, Bahrain, Bangladesh and 59 others

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Odoo Software - Odoo's interface
Odoo Software - Odoo CRM dashboard screenshot
Odoo Software - Odoo Point of Sale (POS) products screenshot
Odoo Software - Odoo's MPR screenshot
Odoo Software - Odoo Accounting dashboard screenshot
Odoo Software - Odoo Recruiting applications screenshot
Odoo Software - Odoo Inventory overview screenshot
Odoo Software - Odoo Project task board screenshot
Odoo Software - Odoo Website themes screenshot
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Odoo video
Odoo Software - Odoo's interface
Odoo Software - Odoo CRM dashboard screenshot
Odoo Software - Odoo Point of Sale (POS) products screenshot
Odoo Software - Odoo's MPR screenshot
Odoo Software - Odoo Accounting dashboard screenshot
Odoo Software - Odoo Recruiting applications screenshot
Odoo Software - Odoo Inventory overview screenshot
Odoo Software - Odoo Project task board screenshot
Odoo Software - Odoo Website themes screenshot

Features

Total features of Odoo: 375

  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Tracking
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Benefits Management
  • Bid Management
  • Bill of Material Analysis
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Buy Side (Suppliers)
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Cancellation Management
  • Capacity Planning
  • Cash Management
  • Cataloging/Categorization
  • Change Management
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Custom Development
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Deployment Management
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • For Insurance Industry
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Full Text Search
  • Fund Accounting
  • GPS
  • Gamification
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Graphical User Interface
  • HR Management
  • Historical Reporting
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Lifecycle Management
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Projects
  • Newsletter Management
  • Nonprofits
  • Online Forums
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PO Reconciliation
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Publishing Options
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receipt Management
  • Receiving/Putaway Management
  • Recruitment Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Serial Number Tracking
  • Service History
  • Shipping Management
  • Shopping Cart
  • Sick Leave Tracking
  • Social Media Integration
  • Social Promotion
  • Software Development
  • Source Control
  • Sourcing Management
  • Special Order Management
  • Specialty Contracts
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Collaboration
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Timesheet Management
  • Traditional Methodologies
  • Training Management
  • Transaction Management
  • Transportation Management
  • Usage Tracking/Analytics
  • VIN Lookup
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visitor Tracking
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Web App Development
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Alternatives

Oracle Database

4.6
#1 Alternative to Odoo
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SYSPRO

4.2
#2 Alternative to Odoo
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Sage 100 Contractor

4.1
#3 Alternative to Odoo
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Zendesk Suite

4.4
#4 Alternative to Odoo
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success,...

Reviews

Overall rating

4.2 /5
(679)
Value for Money
4.0/5
Features
4.1/5
Ease of Use
4.0/5
Customer Support
3.7/5

Already have Odoo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 679
Aymeric
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All inone

Reviewed on 30/04/2020

Great usability, plenty of apps, opensource

Great usability, plenty of apps, opensource

Pros

The fact that all the apps are natively integrated is a great asset

Cons

If on premice with many specific development it’s not easy to handle major updates

Alternatives Considered

NetSuite and Salesforce Sales Cloud

Reasons for Choosing Odoo

I wanted to have a serveur on my own

Switched From

Zoho CRM

Reasons for Switching to Odoo

Because of thewebsite builder integrated with social apps and accountibg
Peter
Overall rating
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Buckle your seatbelt, it's going to be a bumpy ride!

Reviewed on 07/10/2020

The biggest hurdle was the initial implementation so this may be something you would need to...

The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly.

Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally.

The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work.

The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternatives Considered

Statii

Reasons for Switching to Odoo

It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.
Marek
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Odoo Review

Reviewed on 24/05/2023

Overall, my experience with Odoo has been positive. The software provided a comprehensive suite of...

Overall, my experience with Odoo has been positive. The software provided a comprehensive suite of tools and modules to effectively manage various aspects of my business. The ability to customize and tailor Odoo to my specific needs allowed me to create a personalized and efficient workflow. The availability of regular updates and improvements from the Odoo community ensured that the software remained up-to-date and responsive to evolving business requirements. While the initial setup and learning curve posed some challenges, the benefits of using Odoo outweighed these minor inconveniences. The continuous support and active community made it easier to find solutions and troubleshoot any issues that arose. In summary, Odoo has been a valuable asset in streamlining my business operations and improving overall efficiency.

Pros

One of the things I liked most about Odoo was its modular and customizable nature. The software offered a wide range of modules and apps that catered to various business needs, such as CRM, accounting, inventory management, project management, and more. This flexibility allowed me to tailor Odoo to suit the specific requirements of my business. Additionally, the user-friendly interface and intuitive design made it easy to navigate and use the different modules. The availability of a large community and marketplace for additional modules and integrations was also a major advantage.

Cons

While I found many positive aspects of Odoo, one thing I liked least was the complexity of the initial setup and configuration. As Odoo offers a vast array of features and customization options, it required some time and effort to properly set up and align the software with my business processes. Additionally, the learning curve for users who were new to the system could be steep, especially for those without prior experience in using ERP or business management software. However, with proper training and support, these challenges could be overcome.

James
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Great Software and Product Horrible Implementation and Support

Reviewed on 15/01/2020

Overall Odoo is a GREAT idea and great product. However with their model and support I believe you...

Overall Odoo is a GREAT idea and great product. However with their model and support I believe you will get frusterated. You will bring one your client 1/2 way through your project after spending alot of money or be frusterated the entire time when you need to do anything special with their product. They like to point you to something called a SUCESS PACKAGE but with all due respect when that becomes the reply when you cannot even create a transaction for a purchase you should go with another product.

Pros

Alot of Features...If you have the patience and the money you can do anything.

Cons

The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.

Alternatives Considered

Bitrix24

Reasons for Choosing Odoo

Shopify nickle and dimed you constantly and took commision on all sales. Their model was self serving and not what we were looking for. However though its self serving in alot of ways it does work for a simple implementation better than Odoo.

Switched From

Shopify

Reasons for Switching to Odoo

We did choose it over Shopify but we may for the Customer Service and Support alone and replies like well if you need help with that you will need to PURCHASE a Sucess Packet after spending 800/month for their software we opted to go elseware.
Aline
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The best Open-Source ERP

Reviewed on 02/03/2023

Odoo is a very good workflow management software. It offers a variety of powerful and intuitive...

Odoo is a very good workflow management software. It offers a variety of powerful and intuitive tools that simplify the management of finance, accounting, human resources and sales. The user interface is very intuitive and easy to learn, allowing me to start managing projects quickly and efficiently. The software is fully customizable with additional modules available that allow users to create workflows tailored to their specific needs.

Pros

Odoo offers a multitude of features that can be adjusted to specific business needs, and is very easy to use. In addition, the platform is kept up to date and is constantly improved with new features and updates to adapt to developments in technology and business.

Cons

some advanced features like cloud services integration can be cumbersome to set up. Additionally, there are limitations in its ability to automate certain processes and to perform complex tasks.

Alternatives Considered

Oracle Primavera Cloud

Switched From

HubSpot CRM
Showing 5 reviews of 679 Read all reviews

Odoo FAQs

Below are some frequently asked questions for Odoo.

Odoo offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

-Odoo Community edition is available for free. -Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.

Odoo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Odoo supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Odoo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Odoo integrates with the following applications:

Adobe Commerce, Adyen, Authorize.Net, FedEx Ship Manager, Gmail, Google Docs, Instagram, Joomla, Meta for Business, Microsoft Outlook, PayPal, Stripe, UPS Ready, Zapier

Odoo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Odoo.