Odoo

The fact that all the apps are natively integrated is a great asset

If on premice with many specific development it’s not easy to handle major updates

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally.

The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work.

The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

One of the things I liked most about Odoo was its modular and customizable nature. The software offered a wide range of modules and apps that catered to various business needs, such as CRM, accounting, inventory management, project management, and more. This flexibility allowed me to tailor Odoo to suit the specific requirements of my business. Additionally, the user-friendly interface and intuitive design made it easy to navigate and use the different modules. The availability of a large community and marketplace for additional modules and integrations was also a major advantage.

While I found many positive aspects of Odoo, one thing I liked least was the complexity of the initial setup and configuration. As Odoo offers a vast array of features and customization options, it required some time and effort to properly set up and align the software with my business processes. Additionally, the learning curve for users who were new to the system could be steep, especially for those without prior experience in using ERP or business management software. However, with proper training and support, these challenges could be overcome.

Alot of Features...If you have the patience and the money you can do anything.

The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.

Odoo offers a multitude of features that can be adjusted to specific business needs, and is very easy to use. In addition, the platform is kept up to date and is constantly improved with new features and updates to adapt to developments in technology and business.

some advanced features like cloud services integration can be cumbersome to set up. Additionally, there are limitations in its ability to automate certain processes and to perform complex tasks.