---
description: If you're in a hunt for the best solution for your business, learn what AnswerHub has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: AnswerHub Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [AnswerHub](/software/102519/answerhub)

# AnswerHub

Canonical: https://www.getapp.sg/software/102519/answerhub

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> AnswerHub's platform drives team knowledge sharing, expert identification, faster problem-solving, and decreased onboarding time.
> 
> Verdict: Rated **4.2/5** by 34 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of AnswerHub

Questions, answers, ideas, and knowledge base articles: Capture, organize, and share knowledge in a variety of formats that make it easy for your team, customers, or users to find and use.&#10;&#10;Gamification and email notifications: Engage your community with reputation scores, badges, topic and user following, and email notifications.&#10;&#10;Advanced moderation, role-based permissions, access control: Control every aspect of content, users, and access with advanced community management tools.&#10;&#10;Plug-ins, theming, and API: Customize your AnswerHub community by extending its functionality or matching your company brand.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 34 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Devada
- **Location**: Research Triangle Park, US
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$25,000.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Brainstorming
- Catalog Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Customizable Branding
- Decision Support Systems
- Discussions/Forums
- Document Management
- Email Management
- Engagement Tracking
- File Sharing
- Filtering

## Integrations (2 total)

- Jira
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)

## Related Categories

- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Community Software](https://www.getapp.sg/directory/585/online-community/software)
- [Collaboration Software](https://www.getapp.sg/directory/335/web-collaboration/software)
- [Remote Work Software](https://www.getapp.sg/directory/1699/remote-work/software)
- [Knowledge Base Software](https://www.getapp.sg/directory/2823/knowledge-base/software)

## Alternatives

1. [MangoApps](https://www.getapp.sg/software/8221/mangoapps) — 4.4/5 (150 reviews)
2. [Axero](https://www.getapp.sg/software/90839/axero) — 4.5/5 (87 reviews)
3. [Connecteam](https://www.getapp.sg/software/105401/connecteam) — 4.6/5 (5058 reviews)
4. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (984 reviews)
5. [MyHub](https://www.getapp.sg/software/102765/myhub) — 4.7/5 (40 reviews)

## Reviews

### "pretty good. Responsive feedback." — 4.0/5

> **Gianting** | *8 March 2018* | Recommendation rating: 7.0/10
> 
> **Pros**: It was customizable which was nice. They also had a lot of features that we needed already built out so we didn't have to do it ourselves.
> 
> **Cons**: It wasn't easy to customize. The code sometimes was very hidden and we weren't sure if things were in a jar file or if they were in some other location.

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### "Robust, feature-rich software allowing great flexibility in enabling community to support themselves" — 5.0/5

> **Edward** | *8 March 2018*
> 
> **Pros**: Ability to define different spaces and target/tailor content to each space. &#10;Ability to configure the different levels and karma assigned to people for answering questions.&#10;Being able to subscribe to updates of posts so it's like an email/forum-based tool as well.
> 
> **Cons**: Administrative interface could be more user-friendly as it's difficult to understand various configurations. &#10;&#10;Spam control could be improved as I can't find options to require approval of new users - we have many spam users sign up for our answerhub and need to go back and delete all these fraudulent accounts.

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### "overall really good experience, very good offering of Q\&A in enterprise space." — 3.0/5

> **Oliver** | *15 March 2018* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: making stackoverflow like functionality available to enterprise companies. very flexible and easy to customize, if you have the right skills available.
> 
> **Cons**: not enough bug fix releases, and to few regular new features releases in the last 18 month. operational support could be improved.

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### "I would like to see more stabilities and performance enhancement to our site" — 4.0/5

> **Peter** | *12 March 2018*
> 
> **Pros**: The interface is intuitive and easy to use.   There are certainly a lot of features we like. For example, an user can control visibility of an answers.   As an administrator, I can adjust points given to user actions.
> 
> **Cons**: Each time there is a software upgrade, we have to re-validate our custom theme and plugins.   This hinders us from upgrading smoothly&#13;&#10;Bugs in the current version don't get patches to be fixed.

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### "Answerhub has provided an easy to use, feature enriched tool to help manage complimentary support" — 4.0/5

> **Tim** | *16 February 2016*
> 
> Pros:  &#13;&#10;Quick to implement,&#13;&#10;Easy to administer&#13;&#10;Feature rich&#13;&#10;Excellent Support which is very responsive&#13;&#10;( when support is correctly or incorrectly perceived  as "slow to respond" they still meet expectations and surpass other vendor support response times)&#13;&#10;&#13;&#10;Cons:&#13;&#10;Reporting is not as robust as it should be. Though other tools can provide this function, it would be good to improve on this as an out of the box solution that can meet customer analytic requirements.&#13;&#10;Documentation can be improved on&#13;&#10;&#13;&#10;In a fast paced changing environment, Answerhub has provided a tool that is intuitive, robust and requires minimum support. This  allows for quick adoption, deployment, and savings in  implementation costs. When support is required, the team is responsive, professional, customer oriented and show the highest caliber of any support team I have worked with.

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## Links

- [View on GetApp](https://www.getapp.sg/software/102519/answerhub)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/102519/answerhub> |
| de-AT | <https://www.getapp.at/software/102519/answerhub> |
| en | <https://www.getapp.com/collaboration-software/a/answerhub/> |
| en-AE | <https://www.getapp.ae/software/102519/answerhub> |
| en-AU | <https://www.getapp.com.au/software/102519/answerhub> |
| en-CA | <https://www.getapp.ca/software/102519/answerhub> |
| en-GB | <https://www.getapp.co.uk/software/102519/answerhub> |
| en-IE | <https://www.getapp.ie/software/102519/answerhub> |
| en-NZ | <https://www.getapp.co.nz/software/102519/answerhub> |
| en-SG | <https://www.getapp.sg/software/102519/answerhub> |
| en-ZA | <https://www.getapp.za.com/software/102519/answerhub> |
| es | <https://www.getapp.es/software/102519/answerhub> |
| es-CL | <https://www.getapp.cl/software/102519/answerhub> |
| es-CO | <https://www.getapp.com.co/software/102519/answerhub> |
| es-MX | <https://www.getapp.com.mx/software/102519/answerhub> |
| fr | <https://www.getapp.fr/software/102519/answerhub> |
| fr-BE | <https://fr.getapp.be/software/102519/answerhub> |
| fr-CA | <https://fr.getapp.ca/software/102519/answerhub> |
| nl | <https://www.getapp.nl/software/102519/answerhub> |
| nl-BE | <https://www.getapp.be/software/102519/answerhub> |

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