About HubSpot CRM

HubSpot CRM has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. HubSpot CRM takes care of all the little details - logging emails, recording calls, and managing data - in a very intuitive manner therefore freeing up valuable selling time in the process.

Get an up-to-the-minute view of the entire sales funnel on a clean, visual dashboard. Users can sort deals won and lost, appointments scheduled, and contracts sent over any time period, and track performance against quotas. Sort deals by name, owner, amount, or stage with custom filters for actionable intel in a fraction of the time.

HubSpot CRM tracks customer interactions automatically – whether they’re in an email, across social media, or on a call. Sync with Gmail or Outlook using HubSpot Sales, and capture every call, email, or meeting as it happens. Every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes. Sync up with HubSpot Marketing to know which content leads have consumed in order to personalize the approach.

Pricing starting from:

US$0.00

  • Free Version
  • Free Trial
  • Subscription

Key benefits of HubSpot CRM

Database - Automatically create company records, associate contacts, de-duplicate leads, and handle details that teams shouldn’t be distracted by. Have the ability to collect & store data on contacts, companies, deals, and tasks with a database that is customizable to match users' needs.

Timeline: Organize every e-mail, note, call and even website visits into one simple and intuitive view. Our current sales process happens across multiple different touch points and dozens of channels so having Timeline allows users to make calls, send emails, set reminders and organize their day in one place.

Templates & Content - Build and save email templates, schedule messages and store sales content in HubSpot CRM.

Company Database & Automatic Enrichment - Instantly see useful and any new information about your contacts or company you add to HubSpot CRM. Browse a database of millions of new companies right from HubSpot CRM. Glimpse behind the scenes of your website traffic to identify companies browsing your site. You can add social profiles, any background information, details on key employees and related companies.

Integrates with tools you already use - HubSpot CRM connects to the tools you already use, keeping itself up to date and surfacing useful details throughout your day (without even logging in to your CRM system.) Integrations include Gmail, Google Calendar, Outlook for Windows, Apple Mail, and Google Drive. It's there when you need it, out of your way when you don't.

Fully integrated with HubSpot Marketing - Bridge the gap between sales and marketing without the hassle of integrations and syncing. HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time. See existing useful details from your inbox & social media about the contacts you communicate with right inside your inbox.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Belgium, Brazil, Canada, China and 19 others

Supported Languages

English, French, German, Japanese, Portuguese and 1 others

Pricing starting from:

US$0.00

  • Free Version
  • Free Trial
  • Subscription

Images

HubSpot CRM Software - Hubspot CRM pipeline management
HubSpot CRM Software - Hubspot CRM automatic sales activity logging
HubSpot CRM Software - Hubspot CRM lead details
HubSpot CRM Software - HubSpot CRM dashboard to control content, channels, and marketing performance.
HubSpot CRM Software - Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot CRM Software - HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically.
HubSpot CRM Software - Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.
View 9 more
HubSpot CRM video
HubSpot CRM video
HubSpot CRM Software - Hubspot CRM pipeline management
HubSpot CRM Software - Hubspot CRM automatic sales activity logging
HubSpot CRM Software - Hubspot CRM lead details
HubSpot CRM Software - HubSpot CRM dashboard to control content, channels, and marketing performance.
HubSpot CRM Software - Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot CRM Software - HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically.
HubSpot CRM Software - Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.

Features

Total features of HubSpot CRM: 85

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • For Financial Institutions
  • For Mac Devices
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Third-Party Integration
  • Web Forms
  • Workflow Management

Alternatives

Salesforce Marketing Cloud

4.2
#1 Alternative to HubSpot CRM
Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer.

Microsoft 365

4.6
#2 Alternative to HubSpot CRM
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint,...

HubSpot Marketing Hub

4.5
#3 Alternative to HubSpot CRM
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...

Salesforce Marketing Cloud Account Engagement

4.1
#4 Alternative to HubSpot CRM
Pardot from Salesforce is a marketing automation solution designed to bridge the gap between sales and marketing teams,

Reviews

Overall rating

4.5 /5
(3,831)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.4/5

Already have HubSpot CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,831
Elizabeth
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Improve the relationship with your customers

Reviewed on 09/06/2022

It is an automated software that will help you with the organization of your company's activities,...

It is an automated software that will help you with the organization of your company's activities, you can schedule appointments, schedule a client with an advisor, broadcast messages, create notes on each client, send mass emails, make calls, you can create tasks to have the optimal follow-up of this client, history of orders placed.

Pros

I like HubSpot because it's a complete CRM platform, you can organize your sales, marketing campaigns, customer service. This software will help you with the business growth strategy through marketing techniques. It has several plans and different costs. You will be able to obtain information in graphs of the statistics, access your contacts that are being created (clients, prospects), you can assign advisors to attend to each client. Something that I can highlight is that it has a free version in which you can use several tools, ideal for those who want to see how it works, and then there is the Enterprise version, which is the most complete and to handle more contacts.

Cons

It is a platform with many functions and at first it can be difficult to understand, it would be nice if it had more tutorials on the platform to guide you through the different tools

ferdinand
Overall rating
  • Industry: Online Media
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My hubspot crm review

Reviewed on 15/08/2023

Pros

A lot of top people i know use the platform so most times if i run into any issues, its easy to get a solution to any challenge i face. its perfect for my email marketing projects.

Cons

the paid plan is expensive and i don't think this is a platform that i will recommend for beginners.

Alternatives Considered

Klaviyo

Reasons for Choosing HubSpot CRM

mailchimp had limited features

Switched From

Mailchimp

Reasons for Switching to HubSpot CRM

it had more features to offer
Marco
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Hubspot: keeps track of our leads!

Reviewed on 04/09/2023

We are able to remember all the contacts we make and we needed one spot to do this. And we share...

We are able to remember all the contacts we make and we needed one spot to do this. And we share it. My sales manager uses it too.

Pros

We like entering all the leads we meet at trade shows. Gives us one place where we store all the info and allows us to see our communications with them.

Cons

Sadly I think I may be missing out on some of the features, I need to take a deeper look at this.

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

A useful and easy to use CRM

Reviewed on 09/07/2023

I use the CRM to manage contacts for my freelance photography business. It is helpful for logging...

I use the CRM to manage contacts for my freelance photography business. It is helpful for logging contacts and managing follow up, marketing etc.

Pros

I find that overall, the CRM is easy to use, does what I need, and does it in a manner that doesn't require many levels of menus or configuration. I also like how it integrates with all of HubSpot's other tools and is easy to export to other services.

Cons

I wish the email tracking was a little easier to view without having to navigate to the specific contact's information.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An easy to use, code free email automation tool

Reviewed on 25/08/2023

Pros

- Easy to use UI- Short learning curve- Good documentation

Cons

Not much. It's hard not to like anything about this tool

Showing 5 reviews of 3,831 Read all reviews

HubSpot CRM FAQs

Below are some frequently asked questions for HubSpot CRM.

HubSpot CRM offers the following pricing plans:

  • Starting from: US$0.00
  • Pricing model: Free Version
  • Free Trial: Available

HubSpot CRM is available for free of cost. Users can add 1,000,000 contacts and unlimited users. Free access to the CRM has no time limit. Starter: $50/month or $600/year Professional: $1780/month or $19200/year Enterprise: $4000/month or $48000/year

HubSpot CRM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

HubSpot CRM supports the following languages:

English, French, German, Japanese, Portuguese, Spanish

HubSpot CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

HubSpot CRM integrates with the following applications:

123FormBuilder, AWeber, Accelo, Act!, ActiveCampaign, ActiveDEMAND, AdRoll, Aircall, AllClients, AnyMeeting, Apptivo, Asana, AskNicely, Atomic AI, Attribution, Automate.io, Azuqua, Batchbook, Bedrock Data, Benchmark Email, Bidsketch, BigContacts, Bitrix24, Brevo, BrightInfo, Brightcove, Calendly, CallRail, Campaign Monitor, Capsule, Ceros, Chargebee, ChartMogul, ClearVoice, ClickUp, ClientPoint, Clio, CompanyHub, ConnectWise PSA, Constant Contact, Contactually, Copper, Creatio CRM, Cyfe, Dasheroo, DataHero, Databox, Datanyze, Debitoor, Direct Mail, DocSend, Dotdigital, Drift, Drip, Dropbox Sign, EASE, EZ Texting, Efficy CRM, Emma, Eventbrite, Formstack Forms, FreshBooks, Freshsales, Front, FullContact, GetResponse, Getsitecontrol, Gmail, GoTo Webinar, Google Calendar, Google Contacts, Google Forms, Google Workspace, Gravity Forms, Groove, Grow, Help Scout, Highrise, Hotjar, HubSpot Marketing Hub, HubSpot Sales Hub, Ignition, Infer, Insightly, Instapage, Intercom, Invoca, Join.Me, Jotform, Justuno, Keap, Kissmetrics, Kixie PowerCall, Klipfolio, Kommo, Kustomer, LeadDyno, LeadGnome, LeadMaster, LeadsBridge, Less Annoying CRM, LinkedIn for Business, LiveChat, LiveHelpNow, Livespace, Lucky Orange, MailUp, Mailchimp, MailerLite, Marketo Engage, Membrain, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, MoData Suite, Mojo Helpdesk, Myphoner, Nimble, Nutshell, Olark, OnceHub, OnePageCRM, Operations Hub, Ortto, Outreach, PandaDoc, Paycove, PersistIQ, PhoneWagon, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, PowToon, Privy, Propeller CRM, Proposify, Pure Chat, QuickBooks Online Advanced, Qwilr, RESULTS.com, Recurly, Referral Rock, Robly, Sage Business Cloud, SalesSeek, Salesflare, Salesforce Marketing Cloud Account Engagement, Salesforce Service Cloud, SalesforceIQ, Salesmate, Semrush, SendGrid, ServiceM8, Shopify, Skyvia, Slack, Slemma, Smartling, SnapEngage, Stitch Labs, Stripe, SugarCRM, SurveyMonkey, TIBCO Scribe Online, Taboola, Teamgate, Teamleader, Teamwork, Teamwork Desk, Toky, TractionNext, Trello, Twilio, Typeform, Uberflip, Unbounce, Vidyard, Viewbix, Vtiger CRM, Wave Accounting, Weclapp, Wishpond, Wistia, WooCommerce, Woopra, WordPress, Workbooks, WorkflowMax, Workplace from Meta, Wufoo, Xero, Zapier, Zendesk Sell, Zendesk Suite, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Invoice, Zoom Meetings, Zoomph, dotloop, inboundli, noCRM.io

HubSpot CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for HubSpot CRM.