About Cin7 Omni
Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.
Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.
Pricing starting from:
US$325.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Cin7 Omni
Key benefits of Cin7 Omni
Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition
Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers
Cin7 processes sales over multiple channels with all stock synced in real time
Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations
Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price
Cin7’s cloud POS can continue to work even when not connected to the internet
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$325.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Cin7 Omni
Images
Features
Total features of Cin7 Omni: 141
Alternatives
Xero
Shopify
MYOB Business
MySQL
Reviews
Already have Cin7 Omni?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cin7 has transformed our small business - We absolutely love Cin7.
Reviewed on 23/11/2017
Pros
Integrates all of our Sales Channels with our inventory management - streamlines our business - Customer Support is absolutely Outstanding.
Cin7 has transformed our small business and we could not be happier. Cin7 consolidates all of our sales channels; to include, 2 EDI sales channels. To have all sales channels integrated with inventory management in one application streamlined our business processes and reduced manual admin requirements. Truly, Cin7 is one of a few applications where technology actually reduces workload and frees up our small staff to focus on marketing, product development, and customer service.
The Cin7 customer support is OUTSTANDING. Our On-Boarding Account Manager was fantastic. The Support team made our transition to EDI smooth and they patiently trained us to automate our EDI processes. The telephone support provided is priceless. Knowing that we can reach out for help, around the clock, from an intelligent and caring "human" is absolutely essential for our small team of 8 employees. Each of us multitasks and manage many applications...we do NOT have time to be experts in any one application. We do NOT have time to read technical information, use forums, or play the back and forth never ending game of trouble tickets. With Cin7, we don't have too. We can simply pick up the phone and get help Immediately.
In the strongest term, we high Recommend Cin7 to anyone who is serious about running a successful eCommerce Business.
Cons
We did not have a way to import sales history from Stitchlabs...there might be a way..need to assess
Response from Cin7
Thank you for a Fantastic five star for Cin7. We are glad you liked Cin7 and our service. We will get in touch with you shortly about your query on importing sales history
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cin7 Review
Reviewed on 26/08/2016
I can honestly say that CIN7 has changed our business - for the better.
With only 3 staff, and I...
I can honestly say that CIN7 has changed our business - for the better.
With only 3 staff, and I feel that CIN7 in particular, has made up for almost 1 full time staff member in terms of increased productivity.
The fact CIN7 is so customisable means that we have been able to tailor a "back end" POS and inventory management system that allows for staff (and through our website - customers) to get all the information we/ they need, in the shortest possible time frame.
Being an importer, the ability to allocate and apportion freight and customs charges in NZD directly to USD purchase orders, then import it directly to Xero, has meant I no longer have to manually enter this info and spread it across a shipment in a spreadsheet, then enter it again - manually, to our old POS system. It also means that our costs are very accurate and therefore our GP figures are too.
We have fairly complex components to some of our furniture items, but the CIN7 B.O.M builder allows us to allocate parts to make up a final product, taking away any messy guesswork with costings and stock control.
The support has been Ok, but I feel a bit understaffed at times. They have just started a new support program in August and since then the support has been great so far.
There ARE improvements to be made around the reconciliation between Xero and CIN7/ Shopify Integration/ CRM management etc, but overall a pretty good piece of software.
Pros
- Inventory management
- allocation of landed costs.
- reporting
Cons
- bank reconciliation (area for human error)
Response from Cin7
Hi Chris, thank you for the 4 star overall review! It's great to hear has changed your business for the better. We look forward to the continued support and value you as a customer.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Cin7 Omni review
Reviewed on 22/02/2023
Fantastic and Easy to use software
Fantastic and Easy to use software
Pros
Cin7 Omni is an easy to use software with the ability to integrate with other browsers. The tool also has a complete inventory and order management system.
Cons
Aside from the high cost and steep learning curve, we have no problems with Cin7 Omni
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Pathetic
Reviewed on 05/03/2023
Horrible. There customer support was weak originally, now it is non existent. There used to be...
Horrible. There customer support was weak originally, now it is non existent. There used to be phone support that they have now removed, an email support ticket system that no one responds to and a live chat that is always unavailable.
Pros
System is full of bugs and customer support is not existent. Avoid Cin7 at all costs!
Cons
Customer support and their management of SOH levels.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great product but ZERO support
Reviewed on 09/01/2023
Nearly 10 years of use.The product is great but the support is terrible. Harf to recommend to a new...
Nearly 10 years of use.The product is great but the support is terrible. Harf to recommend to a new user as they would need a lot of support to get up and running.
Pros
Easy to use and a lot of functionality.Interfaces easily into Shopify and Xero.Great for running a small manufacturing and online business.
Cons
We have been using CIN7 for almost ten years.Great product with a lot of features and is reasonably priced. The reason for the low rating is that the support is woeful. If you can actually get someone to resend, then they are very professional and offer great support - the challenge is to get someone to respond.Tickets stay open for months; you have to chase and chase and chase.If you rang in continuously, eventually you would get someone - they have now stopped incoming calls.Chat is offline more than online.Sending a ticket in - is just a void.Hopefully, they will improve as the product is very good.
Cin7 Omni FAQs
Below are some frequently asked questions for Cin7 Omni.Q. What type of pricing plans does Cin7 Omni offer?
Cin7 Omni offers the following pricing plans:
- Starting from: US$325.00/month
- Pricing model: Subscription
- Free Trial: Available
https://www.cin7.com/pricing
Q. Who are the typical users of Cin7 Omni?
Cin7 Omni has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Cin7 Omni support?
Cin7 Omni supports the following languages:
English
Q. Does Cin7 Omni support mobile devices?
Cin7 Omni supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Cin7 Omni integrate with?
Cin7 Omni integrates with the following applications:
3PL Warehouse Manager, Adobe Commerce, Afterpay, Authorize.Net, BigCommerce, Capsule, EVO Payments, Google Drive, Inventory Planner, JAS 7.6, JOOR, Mailchimp, Maropost Commerce Cloud, Marsello, Microsoft Excel, NuORDER, OFX USForex, Online Auction System, PayPal, Payability, Prospect CRM, QuickBooks Online Advanced, Quickbooks Online, Salesforce Sales Cloud, Senter, ShipBob, ShipHero, ShipStation, Shipedge, Shipfusion, Shippit, Shiptheory, Shipwire, Shopify, Starshipit, StockTrim, Streamline, Stripe, SyncHub, TransferMate, Windcave, WooCommerce, Wufoo, Xero
Q. What level of support does Cin7 Omni offer?
Cin7 Omni offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Cin7 Omni.
- POS Systems
- Warehouse Management Software
- EDI Software
- Inventory Management Software
- Order Management Software
- Shipping Software
- Accounting Software
- Distribution Software
- Supply Chain Management Software
- Barcode Generator Software
- Multi-Channel eCommerce Software
- eCommerce Software
- Inventory Control Software
- Retail Management Software
- B2B eCommerce Platform Software
- ERP Systems
