About Cin7 Omni

Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.

Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.

Pricing starting from:

US$325.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Cin7 Omni

Key benefits of Cin7 Omni

Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition

Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers

Cin7 processes sales over multiple channels with all stock synced in real time

Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations

Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price

Cin7’s cloud POS can continue to work even when not connected to the internet

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany and 6 others

Supported Languages

English

Pricing starting from:

US$325.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Cin7 Omni

Images

Cin7 Omni Software - Cin7 dashboard
Cin7 Omni Software - Cin7 checkout
Cin7 Omni Software - Cin7 customers
Cin7 Omni Software - Cin7 search
Cin7 Omni Software - Cin7 integrations
Cin7 Omni Software - Cin7 analytics
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Cin7 Omni Software - Cin7 dashboard
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Cin7 Omni Software - Cin7 customers
Cin7 Omni Software - Cin7 search
Cin7 Omni Software - Cin7 integrations
Cin7 Omni Software - Cin7 analytics

Features

Total features of Cin7 Omni: 141

  • 3PL Management
  • API
  • AS2 Capability
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Backorder Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Commission Management
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Database Support
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Drag & Drop
  • EDI
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Exceptions Management
  • Financial Management
  • For B2B
  • For Retail
  • Forecasting
  • Gift Card Management
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Labeling
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Format Support
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Templates
  • Third Party Integrations
  • Transaction History
  • Warehouse Management
  • Website Management
  • Workflow Management
  • Workflow Scheduler
  • eCommerce Management

Alternatives

Xero

4.4
#1 Alternative to Cin7 Omni
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation,...

Shopify

4.5
#2 Alternative to Cin7 Omni
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

MYOB Business

3.8
#3 Alternative to Cin7 Omni
MYOB Business is accounting software designed to help businesses of any size across Australia and New Zealand take care...

MySQL

4.6
#4 Alternative to Cin7 Omni
MySQL is a relational database management system (RDBMS) designed to help businesses record, update, and manage data...

Reviews

Overall rating

4.3 /5
(567)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.1/5

Already have Cin7 Omni?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 567
David
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cin7 has transformed our small business - We absolutely love Cin7.

Reviewed on 23/11/2017

Pros

Integrates all of our Sales Channels with our inventory management - streamlines our business - Customer Support is absolutely Outstanding.
Cin7 has transformed our small business and we could not be happier. Cin7 consolidates all of our sales channels; to include, 2 EDI sales channels. To have all sales channels integrated with inventory management in one application streamlined our business processes and reduced manual admin requirements. Truly, Cin7 is one of a few applications where technology actually reduces workload and frees up our small staff to focus on marketing, product development, and customer service.

The Cin7 customer support is OUTSTANDING. Our On-Boarding Account Manager was fantastic. The Support team made our transition to EDI smooth and they patiently trained us to automate our EDI processes. The telephone support provided is priceless. Knowing that we can reach out for help, around the clock, from an intelligent and caring "human" is absolutely essential for our small team of 8 employees. Each of us multitasks and manage many applications...we do NOT have time to be experts in any one application. We do NOT have time to read technical information, use forums, or play the back and forth never ending game of trouble tickets. With Cin7, we don't have too. We can simply pick up the phone and get help Immediately.

In the strongest term, we high Recommend Cin7 to anyone who is serious about running a successful eCommerce Business.

Cons

We did not have a way to import sales history from Stitchlabs...there might be a way..need to assess

Response from Cin7

Thank you for a Fantastic five star for Cin7. We are glad you liked Cin7 and our service. We will get in touch with you shortly about your query on importing sales history

Chris
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Cin7 Review

Reviewed on 26/08/2016

I can honestly say that CIN7 has changed our business - for the better.

With only 3 staff, and I...

I can honestly say that CIN7 has changed our business - for the better.

With only 3 staff, and I feel that CIN7 in particular, has made up for almost 1 full time staff member in terms of increased productivity.

The fact CIN7 is so customisable means that we have been able to tailor a "back end" POS and inventory management system that allows for staff (and through our website - customers) to get all the information we/ they need, in the shortest possible time frame.

Being an importer, the ability to allocate and apportion freight and customs charges in NZD directly to USD purchase orders, then import it directly to Xero, has meant I no longer have to manually enter this info and spread it across a shipment in a spreadsheet, then enter it again - manually, to our old POS system. It also means that our costs are very accurate and therefore our GP figures are too.

We have fairly complex components to some of our furniture items, but the CIN7 B.O.M builder allows us to allocate parts to make up a final product, taking away any messy guesswork with costings and stock control.

The support has been Ok, but I feel a bit understaffed at times. They have just started a new support program in August and since then the support has been great so far.

There ARE improvements to be made around the reconciliation between Xero and CIN7/ Shopify Integration/ CRM management etc, but overall a pretty good piece of software.

Pros

- Inventory management
- allocation of landed costs.
- reporting

Cons

- bank reconciliation (area for human error)

Response from Cin7

Hi Chris, thank you for the 4 star overall review! It's great to hear has changed your business for the better. We look forward to the continued support and value you as a customer.

Wilfried
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Cin7 Omni review

Reviewed on 22/02/2023

Fantastic and Easy to use software

Fantastic and Easy to use software

Pros

Cin7 Omni is an easy to use software with the ability to integrate with other browsers. The tool also has a complete inventory and order management system.

Cons

Aside from the high cost and steep learning curve, we have no problems with Cin7 Omni

Marnie
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Pathetic

Reviewed on 05/03/2023

Horrible. There customer support was weak originally, now it is non existent. There used to be...

Horrible. There customer support was weak originally, now it is non existent. There used to be phone support that they have now removed, an email support ticket system that no one responds to and a live chat that is always unavailable.

Pros

System is full of bugs and customer support is not existent. Avoid Cin7 at all costs!

Cons

Customer support and their management of SOH levels.

Spiros
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great product but ZERO support

Reviewed on 09/01/2023

Nearly 10 years of use.The product is great but the support is terrible. Harf to recommend to a new...

Nearly 10 years of use.The product is great but the support is terrible. Harf to recommend to a new user as they would need a lot of support to get up and running.

Pros

Easy to use and a lot of functionality.Interfaces easily into Shopify and Xero.Great for running a small manufacturing and online business.

Cons

We have been using CIN7 for almost ten years.Great product with a lot of features and is reasonably priced. The reason for the low rating is that the support is woeful. If you can actually get someone to resend, then they are very professional and offer great support - the challenge is to get someone to respond.Tickets stay open for months; you have to chase and chase and chase.If you rang in continuously, eventually you would get someone - they have now stopped incoming calls.Chat is offline more than online.Sending a ticket in - is just a void.Hopefully, they will improve as the product is very good.

Showing 5 reviews of 567 Read all reviews

Cin7 Omni FAQs

Below are some frequently asked questions for Cin7 Omni.

Cin7 Omni offers the following pricing plans:

  • Starting from: US$325.00/month
  • Pricing model: Subscription
  • Free Trial: Available

https://www.cin7.com/pricing

Cin7 Omni has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Cin7 Omni supports the following languages:

English

Cin7 Omni supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Cin7 Omni integrates with the following applications:

3PL Warehouse Manager, Adobe Commerce, Afterpay, Authorize.Net, BigCommerce, Capsule, EVO Payments, Google Drive, Inventory Planner, JAS 7.6, JOOR, Mailchimp, Maropost Commerce Cloud, Marsello, Microsoft Excel, NuORDER, OFX USForex, Online Auction System, PayPal, Payability, Prospect CRM, QuickBooks Online Advanced, Quickbooks Online, Salesforce Sales Cloud, Senter, ShipBob, ShipHero, ShipStation, Shipedge, Shipfusion, Shippit, Shiptheory, Shipwire, Shopify, Starshipit, StockTrim, Streamline, Stripe, SyncHub, TransferMate, Windcave, WooCommerce, Wufoo, Xero

Cin7 Omni offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Cin7 Omni.