Cin7 Omni

About Cin7 Omni
Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.
Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.
Key benefits of Cin7 Omni
Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition
Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers
Cin7 processes sales over multiple channels with all stock synced in real time
Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations
Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price
Cin7’s cloud POS can continue to work even when not connected to the internet
Images






Not sure about Cin7 Omni?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Odoo

MySQL

AltheaSuite

Shopify

Reviews
Already have Cin7 Omni?
Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CIN7 ERP for a technical sales business
Reviewed on 13/09/2020
Pros
Intuitive process flow.
Nice fit with existing processes.
B2B Platform.
Customer Service.
Cons
No ability to digitally pick items in a warehouse
Reasons for Switching to Cin7 Omni
CIN7 was a closer fit to our existing business processes. Higher customer retention figures. More affordableResponse from Cin7
Hello Vasili,
Thank you for your review. We are happy to know that you found value in our software system and our support team.
We will share your feedback with the product team as we are always looking for improvements.
Sincerely,
The Cin7 Team
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Onboarding
Reviewed on 09/03/2023
[sensitive content hidden] Made our overall experience great. No request was too small or difficult.
[sensitive content hidden] Made our overall experience great. No request was too small or difficult.
Pros
We have been using Cin7 in an existing business. For a few years now, but for this review, it’s a for a new business we have just set up. We were in a time crunch, so on boarding and to be sped up. We had [sensitive content hidden] as our onboarding manager, and he was exceptional. He was very helpful, prepped for our meeetings, and adaptable with all our requests. He made the experience super easy, and smooth from our first contact to complication.
Cons
When I reached out to cin7 at the start, it took close to 7 weeks to get onto someone who could help us. I sent in multiple sales call requests and emails, but no one got back to me. I had to get in contact with someone through the support team rather than the sales team.
Alternatives Considered
UnleashedReasons for Switching to Cin7 Omni
We were familiar with the product through our other business.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Pathetic
Reviewed on 05/03/2023
Horrible. There customer support was weak originally, now it is non existent. There used to be...
Horrible. There customer support was weak originally, now it is non existent. There used to be phone support that they have now removed, an email support ticket system that no one responds to and a live chat that is always unavailable.
Pros
System is full of bugs and customer support is not existent. Avoid Cin7 at all costs!
Cons
Customer support and their management of SOH levels.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cin7 review
Reviewed on 19/03/2023
Pros
Cin7 supports variants and it can integrate with 1 Shopify with 2 locations which is what we need.It can integrate with Stripe payment so B2B customers can pay online directly.
Cons
There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately.Once you downloaded products from Shopify you can't download any newly added variants from Shopify, have to create the same variant in Cin7 and delete the mapping and remap them.
Reasons for Choosing Cin7 Omni
Trade gecko is sunsetting and Unleashed couldn't support variants and Shopify locations.Switched From
Unleashed- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Summit Review
Reviewed on 08/03/2023
Really good, but there have definitely been questions that have arisen after the Implementation...
Really good, but there have definitely been questions that have arisen after the Implementation period. It was hard to cover everything that might be needed. Sometimes my questions to Support have been answered quickly and at other times it has taken a few weeks.
Pros
Inventory Reports.Product page set up and design - easy to understand and drill down.Cin 7 Help features and Academy
Cons
We have used 'Production Jobs' to create ski+binding packages/kits so the complete kit can be shown in stock, but now we cant see the individual components on the packing slips for our warehouse to pick.If we 'load BOM' on the Sales order then it takes more components out of stock again. We may need to approach you for a dev ticket for this. We need the kits to be available on the B2B, so we cant leave as individual components and just make when we do a Sales order.
Alternatives Considered
MYOB BusinessReasons for Choosing Cin7 Omni
Wanted a more modern online Inventory system that we could start using a B2B with, and in the future may add a B2C. Wanted our Reps to be able to use on the road.Reasons for Switching to Cin7 Omni
We spoke to customers, friends and colleagues in our Ski Wholesaling Industry and asked them what they already used and what they liked using.The Demo's were good and the Academy provided and ongoing learning platform.Cin7 Omni FAQs
Below are some frequently asked questions for Cin7 Omni.Q. What type of pricing plans does Cin7 Omni offer?
Cin7 Omni offers the following pricing plans:
- Starting from: US$349.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Cin7 Omni?
Cin7 Omni has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Cin7 Omni support?
Cin7 Omni supports the following languages:
English
Q. Does Cin7 Omni support mobile devices?
Cin7 Omni supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Cin7 Omni integrate with?
Cin7 Omni integrates with the following applications:
3PL Warehouse Manager, Adobe Commerce, Afterpay, BigCommerce, Capsule, EVO Payments, Google Drive, Inventory Planner, JAS 7.6, JOOR, Mailchimp, Microsoft Excel, NuORDER, OFX USForex, Online Auction System, PayPal, Payability, Prospect CRM, QuickBooks Online, QuickBooks Online Advanced, Salesforce Sales Cloud, Senter, ShipBob, ShipHero, ShipStation, Shipedge, Shipfusion, Shippit, Shiptheory, Shipwire, Shopify, Starshipit, StockTrim, Streamline, Stripe, SyncHub, TransferMate, Windcave, WooCommerce, Wufoo, Xero, authorize.net
Q. What level of support does Cin7 Omni offer?
Cin7 Omni offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Cin7 Omni.
- POS Systems
- Warehouse Management Software
- EDI Software
- Inventory Management Software
- Order Management Software
- Shipping Software
- Accounting Software
- Distribution Software
- Supply Chain Management Software
- Barcode Generator Software
- Multi-Channel eCommerce Software
- eCommerce Software
- Inventory Control Software
- Retail Management Software
- Retail POS Systems
- B2B eCommerce Platforms