About Virtuagym

What makes Virtuagym so special?

Combining the latest in cloud-based technology with expert fitness and industry knowledge, Virtuagym is a platform built from the ground-up for ambitious businesses.

Fitness software that oozes usability, Virtuagym has created an all-in-one solution that opens new revenue streams, reduces administration time and ultimately provides the perfect platform to take your fitness business to the next level.

With a wide range of functionalities, like gym entry check-in systems, automated billing, nutrition, workout planning, management and more, Virtuagym is adaptable to enterprises of all shapes and sizes.

Want to keep your gym’s revenue going? Then check out PRO+, a revolutionary turnkey digital membership solution. Stay connected to your members via a personalized app, combine in-facility training with digital on-demand workout videos, and more.

But that’s not all, the world of Virtuagym is yours to explore. Book a free demo on our website!

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Virtuagym

Key benefits of Virtuagym

  • Users can create branded invoices, and accept payments via cash, credit cards, direct debit, and wire transfer.

  • The member retention dashboard allows users to see the number of active members, new subscriptions and unsubscribed clients, across different time periods, and calculations and visualizations for business growth, client retention rates and expected customer lifetime.

  • Users can filter members based on when their membership ends, by those without current memberships, or those who have been inactive, to target specific groups.

  • Support for credit-based accounts allows users to set up multiple credit-based services, such as classes, solariums, or personal training sessions, with credits automatically deducted every time a member uses any one of these.

  • The integrated check-in system allows users to monitor member access, with RFID card or key tag scan-in, and options for credit deductions and check-out requirements.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Austria, Belgium, Canada, Switzerland, Germany , Spain, France, United Kingdom, Ireland, Luxembourg, Netherlands, United States

    Supported Languages

    Dutch, English, French, German, Greek , Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Virtuagym

    Images

    Virtuagym Software - Manage your business with all the functionalities you need.
    Virtuagym Software - Improve your clients' nutrition habits.
    Virtuagym Software - Help your members and grow your business through our customizable mobile app with your own branding, logo, and colors!
    Virtuagym Software - Discover a revolutionary, turnkey digital membership and engagement solution for gyms, health clubs, and fitness studios. Stay connected to your members via a personalized app!
    Virtuagym Software - Meet the complete software solution for your gym. Cover coaching, membership management, health tracking, and scheduling from an easy-to-use mobile app.
    View 6 more
    Virtuagym video
    Virtuagym Software - Manage your business with all the functionalities you need.
    Virtuagym Software - Improve your clients' nutrition habits.
    Virtuagym Software - Help your members and grow your business through our customizable mobile app with your own branding, logo, and colors!
    Virtuagym Software - Discover a revolutionary, turnkey digital membership and engagement solution for gyms, health clubs, and fitness studios. Stay connected to your members via a personalized app!
    Virtuagym Software - Meet the complete software solution for your gym. Cover coaching, membership management, health tracking, and scheduling from an easy-to-use mobile app.

    Features

    Total features of Virtuagym: 120

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Belt Ranking Classification
    • Billing & Invoicing
    • Billing Portal
    • Calendar Management
    • Calendar/Reminder System
    • Capacity Management
    • Class Management
    • Class Scheduling
    • Client Management
    • Client Portal
    • Client Profiles
    • Confirmation/Reminders
    • Contact Database
    • Contact Management
    • Contingency Billing
    • Contract/License Management
    • Credit Card Processing
    • Customer Database
    • Customizable Branding
    • Customizable Invoices
    • Customizable Templates
    • Document Management
    • Document Storage
    • Dues Management
    • Dunning Management
    • Electronic Payments
    • Employee Portal
    • Employee Scheduling
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Exercise Library
    • Facility Scheduling
    • Financial Management
    • Fitness Assessments
    • Fitness Plan
    • For Dance Studios
    • For Martial Arts
    • For Yoga/Pilates Studios
    • Forecasting
    • Gamification
    • Goal Setting / Tracking
    • Group Scheduling
    • Health Coaching
    • Health Monitoring
    • Hybrid Trainer
    • Instructor Management
    • Interaction Tracking
    • Internal Chat Integration
    • Inventory Management
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Lead Generation
    • Lead Management
    • Lead Qualification
    • Leave Tracking
    • Life Coaching
    • Marketing Automation
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Mobile App
    • Monitoring
    • Multi-Currency
    • Multi-Location
    • Nutrition Program
    • Online Booking
    • Online Invoicing
    • Online Payments
    • Online Registration
    • Online Trainer
    • Order Management
    • Payment Processing
    • Performance Metrics
    • Point of Sale (POS)
    • Program Management
    • Progress Tracking
    • Project Management
    • Real Time Reporting
    • Real-time Scheduling
    • Recurring/Subscription Billing
    • Registration Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Sales Pipeline Management
    • Sales Reports
    • Scheduling
    • Segmentation
    • Self Check-in/Check-out
    • Sport Coaching
    • Staff Management
    • Student Management
    • Task Management
    • Team Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Vendor Management
    • Visitor Management
    • Website Integration
    • Workflow Management
    • eCommerce Management

    Alternatives

    Mindbody

    4.0
    #1 Alternative to Virtuagym
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Trainerize

    4.6
    #2 Alternative to Virtuagym
    Trainerize is a personal training software that allows fitness businesses to deliver online training & nutrition plans...

    Glofox

    4.5
    #3 Alternative to Virtuagym
    A powerful cloud based platform that provides your studio with innovative gym management software.

    My PT Hub

    4.6
    #4 Alternative to Virtuagym
    My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom...

    Reviews

    Overall rating

    3.7 /5
    (202)
    Value for Money
    3.6/5
    Features
    3.7/5
    Ease of Use
    3.7/5
    Customer Support
    3.8/5

    Already have Virtuagym?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 202
    Oliver
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    BUSINESS PLANNING AND CUSTOMER SUPPORT

    Reviewed on 20/08/2018

    My business model required a software where we can prescribe and schedule exercise for business...

    My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.

    Pros

    The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market.

    The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription.

    Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.

    Cons

    In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull.

    Response from Virtuagym

    Hi Oliver,

    Thank you so much for your amazing review and the time you took to write it!

    We are so happy that you and your customers are happy with our product. Of course, we are aware that we can always improve and therefore customers like you who spend time to give us valuable feedback are truly important to us. Hopefully we'll be able to find a more elegant solution to the membership deletion in the future!

    If you have any more feedback for us, please do not hesitate to reach out to us via chat or email!
    - Anna, Virtuagym Client Success Department

    Senne
    Overall rating
    • Industry: Sports
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Review Virtuagym

    Reviewed on 28/07/2022

    Good

    Good

    Pros

    Moving exercises, clear for the clients when they repeat a workout

    Cons

    The way the workouts do not always appear in the clients 'beweegkalender'

    Jessica
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    False Claims

    Reviewed on 04/12/2021

    Don't waste your time or your money. I now have to take the time to find a new product AND convert...

    Don't waste your time or your money. I now have to take the time to find a new product AND convert my clients to a new system. This is not ideal at all! I am very frustrated. I've only been using virtuagym for 4 going on 5 months. Avoid at all costs!

    Pros

    I like the idea of the software. In theory it was everything I wanted. Scheduling and interactive calendar for myself and staff. Nutrition coaching at our fingertips. Progress tracking and club goals/community aspects. Billing and business management tools. Everything sounded great!

    Cons

    I may need more space:

    1. It is not real-time scheduling. You cannot adjust your schedule, plan or delete anything if you are not on the web browser version. As a personal trainer I need the ease and convenience of using my phone to schedule at any given time.

    2. The nutrition database is atrocious. Clients and staff are both complaining about the incorrect numbers, portions, nutritional details, etc. It is way too tedious to find the right product and measurements and half the time I am just finding something "close enough."

    2b. Meal plans do not save entirely once you construct them. Once you click save, some or all of the items you populated onto the plan will be deleted and you'll have to start from scratch. Waste of time!

    3. No progress pics can be added from the app

    4. When you want to add a video of an exercise you must link it to your YouTube unlike Trainerize who let's you upload directly from your laptop/phone

    5. New members have the HARDEST time getting setup

    6. I paid for the customized app and all of my clients have a "virtuagym" app.

    7. When I complained about the needed features not being accessible, they gave me a completely pointless feature that I cannot use.

    All in all, I thought I was getting more with Virtuagym than I had with trainerize but I think I will just go back to Trainerize. I would not recommend this product to anyone who takes pride in their coaching.

    Alternatives Considered

    My PT Hub

    Reasons for Choosing Virtuagym

    Thought I would be getting more with virtuagym.

    Reasons for Switching to Virtuagym

    Virtuagym advertised more of my desired features but failed to deliver.

    Response from Virtuagym

    Dear Jessica,

    Thank you for taking the time to share this with us.

    We are very sorry to hear that our product did not fulfill your needs as presented during the sales process.

    We would definitely like to discuss your experience further for us to have a better understanding of the reasons for the inconveniences you described and find a resolution, therefore, it would mean a lot if you can reach out to us personally at [email protected], as we were unable to find your account in our system with the information given in the review details.

    Again, we appreciate your time in reviewing Virtuagym.

    Keith
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great all purpose system

    Reviewed on 31/08/2022

    opverall a great all purpose system

    opverall a great all purpose system

    Pros

    ease of the clients to schedule on app.

    Cons

    hard to change the appointments around. gets confusing

    Rita
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Not Worth the Hassle

    Reviewed on 03/05/2021

    Not that great, since the person who told me about the software told me that I had to only give a...

    Not that great, since the person who told me about the software told me that I had to only give a month's notice for my license to be cancelled, but I am told I have to give a YEAR's notice. I'd also rate the customer service a 2.5 at best, as they like to blame you, the customer, for any issues.

    Pros

    Ease of putting in client info, though I did not like that everyone was automatically a male. Very strange.

    Cons

    If you have clients who have expirations for packages, the software does not keep track of it as users book classes, nor does it keep track of the number of credits left as clients use them. You are only aware when there is none left. There is a pop up that pops up each and every time you log on, even if you click on "no thanks" for the notifications.

    Response from Virtuagym

    Dear Rita,
    Thank you for your review. I do think that there was some misunderstanding so I hope we can help to clarify. You had originally purchased the system back in 2018 and used it fully and frequently for 2.5 years without any complaints. So it seems that you were pretty satisfied with the system overall.
    Data on packages is available in the Business Analytics section of your portal.
    When you purchase the system, there are 3 separate instances where the 12 months agreement is discussed, we never conceal our T&C. So much so that your agreement is available to you any time in your portal.
    The 1 month cancellation notice is part of that agreement. 30 days prior to the end of the 12 months cycle, you can give notice that you do not wish to renew. Respecting your long relationship with Virtuagym, we even went as far as waive the entire remaining 6 months on your license in favor of a smaller payout of 3 months. Sadly instead you threatened us with bad reviews :(

    All the best!

    Showing 5 reviews of 202 Read all reviews

    Virtuagym FAQs

    Below are some frequently asked questions for Virtuagym.

    Virtuagym offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Pricing information is available on enquiry.

    Virtuagym has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Virtuagym supports the following languages:

    Dutch, English, French, German, Greek, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

    Virtuagym supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Virtuagym integrates with the following applications:

    Adyen, GitHub, Mailchimp, Matrix, Meta for Business, PayPal, Paysafe, Twitter, Xplor Gym

    Virtuagym offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Virtuagym.