SimplePractice

4.6 (2,779)
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Appointment scheduling and reminder solution

About SimplePractice

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive. It includes an integrated telehealth solution, a comprehensive template library, and helpful insurance tools. Practitioners can manage scheduling, billing, documentation, and insurance claims all in one place.

In addition to its clinical capabilities, SimplePractice offers tools to help practitioners manage and grow practices. Practitioners can personalize plans with add-on features and see pricing upfront. The platform also provides a client portal, telehealth session access, and therapy-seeker resources for clients.


Key benefits of SimplePractice

  • Client Portal: Send paperless intake forms, collect secure payments, and send secure messages, all in one place.
  • Streamlined documentation: Use the template library or create a custom page to make the note-taking process simple, easy, and quick. Additionally, operators can use Wiley Treatment planners for free for a limited time.
  • Mobile app: Download the top-rated iOS or Android app to run the practice from anywhere. The mobile app lets teams take notes, schedule appointments, and collect payments, all from your phone.
  • Integrated insurance filing: Stop spending hours on the phone with insurance companies. With SimplePractice managers can file and track claims right from the account.
  • Appointment reminders: Reduce no-shows in the practice with free voice, text, or email reminders. Additionally, teams can personalize each reminder for individual clients.
  • Online appointment requests: Give clients the flexibility needed with the online appointment requests feature. Clients can request the desired appointment, and then teams can approve or deny every request.
  • Integrated telehealth: Run the practice from anywhere with the fully integrated, HIPAA-compliant Telehealth platform.

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    Reviews

    Overall rating

    4.6 /5
    (2,779)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.4/5

    Already have SimplePractice?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 2,779
    Dina
    Dina
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    So easy for clients

    Reviewed on 29/07/2024

    It’s easy to use, makes payments very easy and has ability to have more than one payment method

    It’s easy to use, makes payments very easy and has ability to have more than one payment method

    Pros

    As a client I like that it is so simple to view my invoices and make payments

    Cons

    I don’t have anything that I dislike about simple practice but it would be nice if the client could generate a superbill themselves

    LaShundra
    Overall rating
    • Industry: Mental Health Care
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The name says it all

    Reviewed on 06/09/2024

    Overall, I am 1000% satisfied. I could not see myself going to another platform. I've researched...

    Overall, I am 1000% satisfied. I could not see myself going to another platform. I've researched others and I've talked to friends and colleagues who use different platforms, and the others are not a match for SimplePractice at all. They came up with the perfect name for this platform because it does make running my private practice simple.

    Pros

    The name says it all. SimplePractice, once it is set up is easy to use, the customer support is unmatched. They listen. They have communities where you can make suggestions for improvement of the software and they make updates based on customer suggestions. They offer so many templates options for assessments, treatment plans, progress notes, polices and for so many other reasons. We can also create our own templates. They offer free trainings to all of their customers with the options to gain CE's. There is just so much I can say about SimplePractice. I know I am leaving something out, but just know this is an awesome platform and worth every penny. Even considering calendar intergrations. I thought that was something that would be a given in a platform that caters to running an office easier, but it's not. After talking to friends who are on other platforms, this is not an option they have.

    Cons

    I don't really have a lot of cons. My biggest drawback right now is the fact that I can't create a bulk invoice statement without deleting old ones and creating new ones. Although that is something I hate I can't do, I wouldn't consider it a major issue, because this is a suggestion that has been brought to the developers of SimplePractice, and the way they continuously upgrade and make changes to meet their customer's needs, this may not be an issue for too long.

    Alternatives Considered

    TherapyNotes, LLC and ICANotes

    Reasons for Switching to SimplePractice

    SimplePractice had more features and excellent customer service. It cost a little more, but when I compared what I would be sacrificing if I chose another option, the price was worth it. I think one of the biggest factors in my decision was the option to integrate all my calendars in the SimplePractice system.
    Marianne
    Overall rating
    • Industry: Medical Practice
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Simple Practice bought Luminello - but it is very deficient as an actual Electronic Health...

    Reviewed on 26/08/2024

    I am now looking for another Electronic Health Record. One that includes documentation of care for...

    I am now looking for another Electronic Health Record. One that includes documentation of care for the WHOLE person - including the body...

    Pros

    It seems like it has all the bells and whistles for therapy - which is great, when I am only seeing people for therapy (which is rare). But, despite Simple Practice having bought Luminello to add on the medical/psychiatric EHR features, it is woefully inadequate for psychiatric services

    Cons

    No vital signs (face it, this was the first thing ever digitized in health care. It is not available in Simple Practice, so you must hand enter vitals - every time.)
    No ability to include scored measures in a progress note automatically
    Diagnoses do not appear in progress notes unless they are hand entered
    No physical exam feature (this is literally available everywhere - but not in SP).
    No automatic display of medications and prescriptions written. There is no crossover from the medication section (Dr First) and the progress note. Meds are not easily viewed while working on a note and seeing the patient.
    Portal does not seem to contain education or information shared with patients (like med ed). This info is only available in a chat feature.
    No lab integration.
    Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc.
    I haven't used the billing feature
    This is overpriced for what it is. I am not sure what they "bought" from Luminello, other than patient lists and demographic info. Otherwise, it is just Dr First slapped on the back end of a therapy EHR.

    Alternatives Considered

    Practice Fusion and CharmHealth

    Reasons for Choosing SimplePractice

    EHR (I was happy with) sold to Simple Practice

    Reasons for Switching to SimplePractice

    ease of transition with sudden sale of Luminello and insufficient lead time
    Susanne
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Needs more work

    Reviewed on 04/12/2024

    Ended up cancelling services with them due to issues stated above.

    Ended up cancelling services with them due to issues stated above.

    Pros

    Easiy accessed online from multiple locations.

    Cons

    Hard to clearly followup billing. To many screen to access different infrmation.

    Ileana
    Overall rating
    • Industry: Mental Health Care
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    SimplePractice is a great platform to run a practice

    Reviewed on 05/07/2024

    Pros

    SimplePractice makes having a private practice SIMPLE. With this software clients can schedule a consultation with you, input credit card information, you can send them the required paperwork, charge them for the invoice and also add clients notes and measurements all in one place.

    Cons

    The price is a bit high when starting off, but it is worth it.

    Alternatives Considered

    TherapyAppointment

    Reasons for Choosing SimplePractice

    I did not really like Therapynotes, They dont have an app feature for clients making it limited to the device they could use for our sessions

    Switched From

    TherapyNotes, LLC

    Reasons for Switching to SimplePractice

    I liked how easily simplepractice software program is . Very easy to navigate even as a first time user.
    Showing 5 reviews of 2,779 Read all reviews

    SimplePractice FAQs

    Below are some frequently asked questions for SimplePractice.

    SimplePractice offers the following pricing plans:

    • Starting from: US$29.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    SimplePractice offers three plans, the Start Plan for $29 per month, the Essential Plan starting at $69 per month and the Plus Plan starting at $99 per month.

    SimplePractice has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    SimplePractice supports the following languages:

    English

    SimplePractice supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimplePractice integrates with the following applications:

    Braintree, Google Calendar, Microsoft Outlook, Stripe, iCloud

    SimplePractice offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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