About DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.

The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of DrChrono

● DrChrono provides doctors and patients with tools to schedule appointments, check-in online for appointments, set automatic reminders, as well as integrate billing reports and analytics with the EHR platform.

● The EHR platform is integrated with revenue management solutions that support managed billing services including reimbursement management, billing ROI analysis, reporting and analytics.

● The tool helps to increase patient satisfaction through features such as online patient intake forms, secure doctor-patient messaging options and online scheduling & management of appointments.

● Higher editions of DrChrono EHR software support the creation of customized clinical forms and have added features such as voice-to-text tools and import of data from old forms.

● The software provides educational tools for patients to help them understand diagnoses, displaying medical imaging and adding freehand notes directly to the images from the iPad.

Devices

Business size

S M L

Markets

United States

Supported Languages

English, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

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DrChrono Software - drchrono is available on Apple watch also
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Features

Total features of DrChrono: 91

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition

Alternatives

Kareo Clinical

4.0
#1 Alternative to DrChrono
Kareo Clinical is a cloud-based electronic health record (EHR) solution designed to help businesses in the healthcare...

Practice Fusion

3.7
#2 Alternative to DrChrono
Practice Fusion is a cloud-based electronic health record management solution offering features such as e-prescription,...

ChiroTouch

4.0
#3 Alternative to DrChrono
ChiroTouch is an EHR practice management solution that enables chiropractors to securely store patient profiles,...

Praxis EMR

5.0
#4 Alternative to DrChrono
Praxis EMR is a template-free, artificial intelligence software for physicians, with multiple deployment options,...

Reviews

Overall rating

4.1 /5
(448)
Value for Money
3.8/5
Features
4.0/5
Ease of Use
4.1/5
Customer Support
3.8/5

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Showing 5 reviews of 448
Dr baden P. Dr baden P.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Save thousands in upfront expenses.

Reviewed on 24/05/2018

I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees...

I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.

Pros

They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.

Cons

The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.

Dr john Z. Dr john Z.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The ultimate software partner for your Mac computer office!

Reviewed on 10/04/2020

Patients save me time and charting by communicating through the onpatient portal.
I can run reports...

Patients save me time and charting by communicating through the onpatient portal.
I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis.
I stay on top of my day by way of daily schedule emailed to me every morning.

Pros

Seamless integration with my MacBook, iMac and iPhone.
Fast, knowledgeable support.
The unlimited ability to customize for my sole practitioner non-force chiropractic practice.
Easy to understand video tutorials which answer most questions without having to contact support.
Robust, integrated systems, such as the ability to provide credit card processing.
Knowing that drchrono is a leader and partner with Apple Health.

Cons

I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!

Shikha A. Shikha A.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

WORST SOFTWARE I'VE EVER USED

Reviewed on 21/06/2017

I am switching to eClinicalWorks because this software cost me a lot of money, headache, frustration...

I am switching to eClinicalWorks because this software cost me a lot of money, headache, frustration, and time. I do not recommend it for groups with more than 5 PCPs.

Pros

It’s looks pretty, has pretty coloring, iPad application not too bad. Cheap. Meaning you get what you pay for.

Cons

Where do I start… first of all, this is the WORST software I’ve EVER used.

1) Two people cannot be in the same account. And if you are, ALL of your notes disappear into thin air.
2) The speech to text feature is useless
3) The reporting function is inoperable. It crashes if the report is too big. And you cannot customize it to your liking and you have to wait for it to be in the message center.
4) Their online support is A JOKE. They cannot help you 50% of the time from the start.
5) The whole platform constantly crashes without any warning and they leave you stranded without prior notice
6) They need to market to small PCP groups only, this software is not made for other specialties
7) Their onboarding training is a waste of time. Their trainers have no clue what the provider does on daily basis.
8) They only do API interphasing and they don’t do it themselves. You have to go through a 3rd party and pay tons of money for it.
9) Their template construction is too cumbersome. It actually takes you less time to free type rather than follow their note template
10) Everything is done based on appointments. So, you need to document outside of that, you cannot.

Response from Richard

Our sincerest apologies for the experience you have encountered with our platform and service. The drchrono EHR platform is indeed not made for inpatient facilities such as yours and is specialized for outpatient ambulatory practices.

We appreciate your feedback and would like to let you know that our team has been actively working on improving and innovating our EMR software and service. We thank you for maintaining your standards for software and for having done a fantastic job in testing our platform to its limits as this is the same standard that we are striving to achieve.


Your dedicated account manager has sent you a follow up email, but please feel free to also directly email the account management team at [email protected] for any further assistance until you transition to the new EMR platform as this is always an available avenue for you.

Norman J. Norman J.
Overall rating
  • Industry: Mental Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Product is "Good", Service is "Outstanding"

Reviewed on 21/01/2020

Dr C is excellent for our practice, easy to customize templates and support is always fast and...

Dr C is excellent for our practice, easy to customize templates and support is always fast and effective.

Pros

Easy to implement, great support, ease of use

Cons

Some of the features don't really function as well as advertised

Alternatives Considered

Valant EHR Suite

Reasons for Switching to DrChrono

I had experience with Dr C from a previous job and chose to stick with it

Response from DrChrono

Thank you for the kind words and helpful feedback!

Karolyn K. Karolyn K.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DrChrono Software Review

Reviewed on 31/12/2019

Positive.

Positive.

Pros

The ease of use, the numerous videos that provided tutorials, the excellent support and customer service provided by DrChrono's team.

Cons

Have yet to build in telemedicine portal, for example doxy.me, into their platform. That's the only missing piece.

Response from DrChrono

We are glad to hear that you enjoy our platform Karolyn!

Showing 5 reviews of 448 Read all reviews

DrChrono FAQs

Below are some frequently asked questions for DrChrono.

DrChrono offers the following pricing plans:

  • Starting from:
  • Free Trial: Available

Contact DrChrono for price/quote

DrChrono has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

DrChrono supports the following languages:

English, Spanish

DrChrono supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

DrChrono integrates with the following applications:

Box, Demandforce, Grow, InvoiceSherpa, Square Point of Sale

DrChrono offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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