DrChrono
About DrChrono
DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.
Key benefits of DrChrono
? DrChrono provides doctors and patients with tools to schedule appointments, check-in online for appointments, set automatic reminders, as well as integrate billing reports and analytics with the EHR platform.
? The EHR platform is integrated with revenue management solutions that support managed billing services including reimbursement management, billing ROI analysis, reporting and analytics.
? The tool helps to increase patient satisfaction through features such as online patient intake forms, secure doctor-patient messaging options and online scheduling & management of appointments.
? Higher editions of DrChrono EHR software support the creation of customized clinical forms and have added features such as voice-to-text tools and import of data from old forms.
? The software provides educational tools for patients to help them understand diagnoses, displaying medical imaging and adding freehand notes directly to the images from the iPad.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 21/02/2019
Pros
i like the new addition of several financial reports that you can run to really analyze your practice with regards to billing
Cons
the support is sometimes difficult to communicate with. they are timely but ifeel there is a language barrier.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The ultimate software partner for your Mac computer office!
Reviewed on 10/04/2020
Patients save me time and charting by communicating through the onpatient portal.
I can run reports...
Patients save me time and charting by communicating through the onpatient portal.
I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis.
I stay on top of my day by way of daily schedule emailed to me every morning.
Pros
Seamless integration with my MacBook, iMac and iPhone.
Fast, knowledgeable support.
The unlimited ability to customize for my sole practitioner non-force chiropractic practice.
Easy to understand video tutorials which answer most questions without having to contact support.
Robust, integrated systems, such as the ability to provide credit card processing.
Knowing that drchrono is a leader and partner with Apple Health.
Cons
I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Dont use this system
Reviewed on 18/12/2023
The worst, better systems for less money.
The worst, better systems for less money.
Pros
Nothing, everything was terrible. Everything they promised didnt work.
Cons
Horrible customer service. Never fixed our issue and then told us if we canceled we owed them $2k.
Response from DrChrono
Hi Greg,
Thank you for reaching out - we are sorry to hear this has been your experience. We would like to learn more about the issue you were having and see how we can help. Please respond with your contact info or send us an email to [email protected]. We look forward to connecting soon!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy with our decision
Reviewed on 28/06/2022
Overall, Dr. Chrono has been a great value for the price. We are very pleased with the decision.
Overall, Dr. Chrono has been a great value for the price. We are very pleased with the decision.
Pros
provider documentation. streamlined, looks good, customizable.
Cons
Would like it if my medical assistant could pin prescriptions ahead of time for me (the provider) to sign. That would free up time.
Alternatives Considered
CharmHealthReasons for Choosing DrChrono
Unhappy with the workflow / price of Athena. Poor customer service as well.Switched From
AthenaReasons for Switching to DrChrono
unhappy with their EPCS set up- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Buyer Beware!
Reviewed on 28/09/2020
I find their business practices shady, customer service says they will respond within 24 hours,...
I find their business practices shady, customer service says they will respond within 24 hours, which usually took 2-3 days. The business side doesn't care about their customer, they just want your money.
Pros
I thought the scheduling was the easiest part of Dr.Chrono, but that doesn't compare to how money-hungry the company is.
Cons
Prospective customers should know that while it is state law that the doctor maintain the records for a certain number of years, that if you decide, like I did, to leave DrChrono, they refuse to give you future access to any of your medical records. Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written. When I mentioned this to the account rep that by law we are required to maintain record for a minimum of 7-10 years he said “you just have to sign up for another year, and pay in full, if you want access to your records, otherwise you are locked out of all of it." I find this practice, along with many of the DrChrono business practices, very suspect. They use ’strong-arming’ techniques to get you to sign their contract. Once you have a signed contract they can ‘at-will’ raise your subscription price. As the rep told me “our board of directors want to see more revenue coming in so they have decided the new prices, and they take place immediately.” They promise you iPads and discounts on your subscription in exchange for reviews, testimonials, and referrals. When you give them the aforementioned review—as I did above—and referrals they claim you didn’t give the referral or review (even though you have to provide them the link to the online published review) so that they don’t have to provide the promised iPad or subscription discount.
This company operates on a bait-and-switch policy. Stay away!
Dr. Loui
Alternatives Considered
JaneReasons for Switching to DrChrono
I left Dr.Chrono for Jane App and Jane has been a wonderful experience.DrChrono FAQs
Below are some frequently asked questions for DrChrono.Q. What type of pricing plans does DrChrono offer?
DrChrono offers the following pricing plans:
- Free Trial: Available
Contact DrChrono directly for pricing information.
Q. Who are the typical users of DrChrono?
DrChrono has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does DrChrono support?
DrChrono supports the following languages:
English, Spanish
Q. Does DrChrono support mobile devices?
DrChrono supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does DrChrono integrate with?
DrChrono integrates with the following applications:
Box, Demandforce, Grow, InvoiceSherpa, Square Point of Sale
Q. What level of support does DrChrono offer?
DrChrono offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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