About Revel Systems

Revel Systems POS provides a single solution for iPad sales which is aimed at multi-location businesses. Revel has been designed to integrate with a wide range of businesses. Though it offers a complete POS solution, the application’s features extend beyond point-of-sale to include customer relationship management, inventory management, automated ordering, and more. Revel Systems POS integrates with many popular third-party business apps, allowing users to work it into accounting and reporting routines.

Revel Systems POS manages POS from a single intuitive interface. The app includes employee scheduling, inventory tracking and management, and detailed reporting, reducing the need for additional software.

The application provides customer relationship management (CRM) that stores customer data, including purchase history, preferences, and more. Revel Systems POS also offers hardware support, including a card reader that works through the 30 pin connector which also allows for charging the iPad. The application supports other POS-related hardware devices, including printers.

The software has a fully customizable API and a customizable graphical user interface (GUI) windows. Security features include PCI-P2PE compliance. Revel Systems POS also allows businesses to accept Bitcoins as a form of payment.

Pricing starting from:

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Revel Systems

? Manage sales, customers, and inventory from the Revel Systems POS interface.

? Remain always-on, even during Internet downtime and power outages.

? Create custom sales processes and branded POS user interface windows with Revel Systems API.

? Schedule point-of-sales employees and manage payroll from a single software system.

? View and export a variety of POS reports.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, China, Germany, United Kingdom, India , United States

Supported Languages

English

Pricing starting from:

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Revel Systems Software - Revel Systems POS in use at a catering business
Revel Systems Software - Revel POS on iPad in use in a restaurant
Revel Systems Software - Shoe sales with Revel POS
Revel Systems Software - Revel Systems POS for iPad
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Revel Systems video
Revel Systems Software - Revel Systems POS in use at a catering business
Revel Systems Software - Revel POS on iPad in use in a restaurant
Revel Systems Software - Shoe sales with Revel POS
Revel Systems Software - Revel Systems POS for iPad

Features

Total features of Revel Systems: 60

  • API
  • Accounting Integration
  • Audit Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Commission Management
  • Cost Tracking
  • Customer Accounts
  • Customer History
  • Customizable Templates
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Reorder Management
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Shipping Management
  • Split Checks
  • Supplier Management
  • Table Management
  • Tips Management
  • Touch Screen
  • Warehouse Management
  • eCommerce Management

Alternatives

TouchBistro

4.0
#1 Alternative to Revel Systems
TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the...

Aloha EPOS

4.3
#2 Alternative to Revel Systems
Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from...

SumUp

4.5
#3 Alternative to Revel Systems
Whether you’re a street food vendor, a salon owner or a sales assistant, we want to make technology that anyone can use...

Square Point of Sale

4.7
#4 Alternative to Revel Systems
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Reviews

Overall rating

3.7 /5
(299)
Value for Money
3.4/5
Features
3.6/5
Ease of Use
3.8/5
Customer Support
3.4/5

Already have Revel Systems?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 299
Bailey
Overall rating
  • Industry: Museums & Institutions
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great

Reviewed on 19/08/2018

Pros

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Cons

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Response from Revel Systems

Bailey,

Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!

If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/

I hope this helps! Please reach out to us if you have any questions.

- Holden at Revel

Verified Reviewer
Overall rating
  • Industry: Museums & Institutions
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Extensive functionality

Reviewed on 13/09/2019

Despite the technical issues, our experience with Revel has been great due to its user-friendliness...

Despite the technical issues, our experience with Revel has been great due to its user-friendliness and extensive functionality.

Pros

Revel has a lot of features that allow us to easily keep track of our visitor numbers and inventory. The system is very easy for our staff to use and it requires very little training.

Cons

We have run into numerous technical issues with Revel and their customer service has not been very helpful when resolving some issues.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Revel Systems

Revel has better back-end management
Jack
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Powerful tool but sometimes clunky

Reviewed on 13/11/2022

Usually works very well, not my favourite because of user experience and aesthetics however.

Usually works very well, not my favourite because of user experience and aesthetics however.

Pros

it enabled us to move to contactless ordering and payment online during pandemic restrictions.

Cons

I find it looks quite ugly, the design architecture does not feel as intuitive to me as other competing products I've used. Setup was quite gruelling. Restrictions on what card terminals can now be used with the software feels like a step back.

Alternatives Considered

SumUp

Reasons for Choosing Revel Systems

lockdown restrictions requiring online ordering and payments.
Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Pretty, but Problematic

Reviewed on 15/05/2019

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the...

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.

Pros

I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.

Cons

The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.

Response from Revel Systems

Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.

Bill
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Revel, the good and the bad

Reviewed on 21/11/2018

Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.

Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.

Pros

Easy to use and set up. The reports are pretty good. As a simple POS and time keeping system, it works well

Cons

If you need a POS that will help you with in depth inventory control, this is probably not the system for you

Response from Revel Systems

Thank you for the feedback, Bill. We'd love to hear about what we could do differently with our inventory management tool¿if you'd like, please submit a feature request at https://support.revelsystems.com/hc/en-us/articles/208479946-Suggest-a-New-Feature. Thanks again!

Showing 5 reviews of 299 Read all reviews

Revel Systems FAQs

Below are some frequently asked questions for Revel Systems.

Revel Systems offers the following pricing plans:

  • Starting from: US$99.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Revel Systems has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Revel Systems supports the following languages:

English

Revel Systems supports the following devices:

iPad (Mobile)

Revel Systems integrates with the following applications:

Adobe Commerce, CimpleBox, QuickBooks Online Advanced, Shopify, X-Cart, Xero

Revel Systems offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Revel Systems.