Lavu POS

Lavu POS

Cloud-based iPad POS system for the restaurant industry

About Lavu POS

Lavu is an iPad POS (point of sale) system designed for small to large businesses within the restaurant industry. Lavu is adaptable to any sort of environment whether it’s full-service, quick-service or a franchise. The software is a combination of cloud-based management and mobile/wireless technologies with a modern and intuitive touchscreen interface.

Users can choose between bar, restaurant, and quick-service interfaces which can be customized to fit each business’ particular needs, whether it’s a restaurant, coffee shop or even food truck.

The front of house features offer a fully customizable menu where items can include photos and an ingredients list. Servers can switch between tableside service, counter service, or bar tab layouts for their order screen. Delivery services are also available with the delivery and routing extension which enables staff to assign drivers to orders, and provides them with a map and directions to each delivery location.

The back of house control includes scheduling, managing employee shifts and payroll reports, as well as inventory management tools including low-count warnings and an '86 countdown'. In addition to the POS, Lavu also offers users a variety of sales, inventory and expense reports that can be accessed from anywhere with an internet connection.

Lavu also has marketing and promotions features that include a built-in happy hour function, where users can set prices based on date and time, and offer customers loyalty rewards through integration with LoyalTree.


Key benefits of Lavu POS

Restaurant owners can keep track of their business, view reports, and modify content and settings anywhere on any internet capable device in real-time via the Lavu Pilot iPhone app.

Lavu offers personalization features including customizable menus, specific multi-room table layouts, seat and course numbering, and multi-printer order routing.

Restaurants can market their branding by creating customized logos, uploading original product images and designing custom receipts for their customers.

Managers can track employees with the time clock feature along with shift summaries, including over-time and bonuses, as well as manage tips and payroll.

Lavu offers free software upgrades and integrates with a wide variety of hardware options that connect with the remote backend office.


Images

Lavu POS Software - Lavu POS dashboard
Lavu POS Software - Lavu POS food menu
Lavu POS Software - Lavu POS menu items
Lavu POS Software - Lavu POS table details
Lavu POS Software - Lavu POS order settings
View 7 more
Lavu POS video
Lavu POS video
Lavu POS Software - Lavu POS dashboard
Lavu POS Software - Lavu POS food menu
Lavu POS Software - Lavu POS menu items
Lavu POS Software - Lavu POS table details
Lavu POS Software - Lavu POS order settings

Not sure about Lavu POS? Compare with a popular alternative

Lavu POS

4.2 (194)
VS.

Starting Price

US$59.00
month
US$29.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

78
73

Integrations

7
9

Ease of Use

4.3 (194)
4.2 (29)

Value for Money

4.1 (194)
4.0 (29)

Customer Service

4.2 (194)
4.0 (29)

Alternatives

ERPLY

4.4
#1 Alternative to Lavu POS
We at Erply pride ourselves on being able to offer a complete retail operations solution that can be adapted to meet...

Lightspeed Retail

4.1
#2 Alternative to Lavu POS
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

iPOS

0
#3 Alternative to Lavu POS
iPOS is a fully featured point of sale and back office solution for gas stations, car washes, and First Nation...

Avaya UCaaS

4.4
#4 Alternative to Lavu POS
Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a...

Reviews

Overall rating

4.2 /5
(194)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Lavu POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 194
Giuseppe
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing and efficient service

Reviewed on 19/07/2023

Amazing

Amazing

Pros

Everything : fast and efficient and reasonably price

Cons

Nothing ; we are very happy in particular with [sensitive content hidden]

Alternatives Considered

TouchBistro

Reasons for Choosing Lavu POS

Price and efficiency

Switched From

Toast POS

Reasons for Switching to Lavu POS

Price and efficiency

Response from Lavu

Hi Giuseppe, thank you so much for sharing your experience. We are so glad to hear that everything has been amazing! As always please do not hesitate to reach out if you need anything. Thank you again!

Brian
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product, hard to find anything that compares.

Reviewed on 09/05/2022

Pretty good experience overall. Over the years we've had communication issues. There have been some...

Pretty good experience overall. Over the years we've had communication issues. There have been some price increases and fees snuck in that I wasn't happy about. I can usually read between the lines and see when they are doing things to attempt to make.. and they haven't always been the most upfront about it. I usually call them out on it and at times have had to email the[SENSITIVE CONTENT] about issues that weren't getting resolved. I will say he's immediately gotten on the issues each and every time I've email and gotten me taken care of. Years ago there were some pretty bad issues with the service going offline and we were totally down. This has gotten 1000% better since they switched to AWS hosting. We did have another several hour outage recently, but that's the first and only one in years.

Pros

Pretty easy to use, stable for the most part. We've been using the software for 7+ years I believe. Over time we've integrated and started using more and more of their products such as KDS and card processing. Recently restructured their pricing and we now get the same service for less!

Cons

At times, certain things could be easier. I don't think the pizza building is perfect and could still use work. This goes for both Lavu and MenuDrive. We make it work and they've made lots of improvements over the years with help from our input.

Response from Lavu

Hi Brian! First off, I'd like to thank you for your continued business, and for your feedback! We really appreciate your comments, and we are continuously improving our product to fit the needs of each customer.

matt
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Lavu POS Review

Reviewed on 28/12/2020

used to have excellent customer service, but our system went down two days before xmas and we were...

used to have excellent customer service, but our system went down two days before xmas and we were unable to run credit cards for half the day. second busiest day since july. Couldn't enter tips that day either.
and i tried calling them 3 times that night, plus an email. their chat hasn't worked in months.
4 days later I still have not heard from them

Pros

i don't remember why I chose them over the three other ones I tried a couple of years ago.
I think because I could use my own credit card processor.

But its easy enough to use for the features that i use which are basic operation of cash register
it is intuitive and takes little training

Cons

things go wrong, the printer drops offline a lot and needs help getting back. sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working.

I can't use the staff scheduling because they insist that work week starts on sunday, yet that is halfway through the weekend. our schedule and pay period run monday- sunday
but I am now looking for a system that can organize cake orders for a week or a month after the order is taken, which most systems don't do.

Also they said that my gift cards would integrate, but they did not

Response from Lavu

Hi Matt, thanks for leaving us a review. We appreciate hearing from all of our customers, and we do love that Lavu helped you with processing on your terms. We have expanded our customer support team to be available 24/7, in several countries, through chat, email, and phone.

John
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

[sensitive content hidden] is the best!!!

Reviewed on 22/02/2023

The best. [sensitive content hidden] is always there when i need the help, plus it has been a...

The best. [sensitive content hidden] is always there when i need the help, plus it has been a seamless transition

Pros

How simple the product is to use is why we choose lavu

Cons

the security settings are not detailed enough for modifying it to meet my needs better

Alternatives Considered

Revel Systems

Reasons for Choosing Lavu POS

I like how simple lavu is

Switched From

Revel Systems

Response from Lavu

Hi John - thank you for your feedback, we love to hear it! We're so happy we could help your restaurant streamline operations.

Murtaza
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Lavu POS

Reviewed on 01/10/2021

Pros

Lavu POS is a very easy-to-use iPad-based POS. I have been using it for more than 7 years and it has improved from time to time. The ease of setting up a menu online through the Lavu control panel in no time is a blessing you can set multiple modifiers and group modifiers for all the items. The customer order-taking process is very smooth & quick for the staff as they can add the food or beverages item send it to the Kitchen the items will be printed on the respective station. Lavu POS suits our restaurant environment as we have seating arrangements upstairs and downstairs everything works flawlessly with the old apple routers that we have been using.

Cons

They have been fixing most of the glitches from time to time. We started using Lavu Retro that was the most stable version of Lavu since that there have been so many changes current version is 5.0. It works slow during busy hours but not most of the time.

The item adds up to the receipt multiple times which makes the reconciliation difference in the end-of-day report. The printer stops working sometimes so we have to close the app and reopen it again.

Response from Lavu

Hi Murtaza, thank you for your review! We love hearing from our customers. We are always working towards making our product the best it can be!

Showing 5 reviews of 194 Read all reviews

Lavu POS FAQs

Below are some frequently asked questions for Lavu POS.

Lavu POS offers the following pricing plans:

  • Starting from: US$59.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter Package: $59.00 | Growth Package: $129.00 | Optimize Package: $279.00

Lavu POS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Lavu POS supports the following languages:

Chinese, English, French, German, Italian, Portuguese, Russian, Spanish

Lavu POS supports the following devices:

iPhone (Mobile), iPad (Mobile)

Lavu POS integrates with the following applications:

Marketman, PayPal, Paychex Flex, Square Point of Sale, TableUp, Venga, Wisely

Lavu POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lavu POS.