About Vagaro

Vagaro is a web-based solution for salon and fitness center owners to promote their services and connect with customers through ‘Vagaro.Com’ website and Vagaro’s mobile app. It is a B2C platform wherein salons, spa and studios can register and create a profile, advertise their brand, promote new events and book appointments/classes with customers.

With Vagaro, business owners can create a customized website with complete information about their venue, staff bios, services they offer and their working hours. Salons can display which booking slots are available for the day, week or month and allow customers to book an appointment at a time that's convenient to them. Vagaro allows users to send text and email notifications to customers, confirming the appointment, then send alerts and reminders for appointments booked.

Users can build a customer database by importing contacts from an excel or .csv file or pulling contacts directly from their mobile. Customers can post feedback on a Salon's Vagaoro page, for them to view. Salon owners can also manage internal activities such as generating sales & service reports, monitoring business progress with real time analytics, clock-in & clock-out, staff attendance, and map with payroll service.

Vagaro solution offers an integrated point of sale (POS) feature to sell gift certificates, products or packages to customers online and via mobile. Currently, Vagaro offers its services across Australia, Canada, United Kingdom and USA.

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription

Key benefits of Vagaro

• Vagaro's salon, wellness and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.

• Users can send booking confirmation and reminders to customers via email or text message.

• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.

• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.

• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)


  • Cloud-based
  • On-premise


Canada, United Kingdom, United States

Supported Languages


Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription


Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients
View 8 more
Vagaro video
Vagaro video
Vagaro video
Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients


Total features of Vagaro: 189

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Charting
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Storage
  • Fitness Plan
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Creation & Design
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Life Coaching
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Mobile Payments
  • Multi-Location
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Partial Payments
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Push Notifications
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Wait List Management
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management


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Overall rating

4.7 /5
Value for Money
Ease of Use
Customer Support

Already have Vagaro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,078
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's great but unnecessary

Reviewed on 12/07/2022

It's awesome really really awesome but like I said is not necessary for small companys, maybe if...

It's awesome really really awesome but like I said is not necessary for small companys, maybe if you grow up in the future it is a better idea. Is your decision.


It's a good option for organize all the company schedule, there are so many functions for all, anyone can use this and is not necessary to know about this software, is so intuitive.


I really thing that is unnecessary beacuse you can do a lot of this things in other app for free, but some functions are only in this app that made it better. If you don't have the money for pay this, I really recommend use your phone calendar or something like that.

Alternatives Considered

Google Calendar

Reasons for Choosing Vagaro

It's free

Switched From

Google Calendar

Reasons for Switching to Vagaro


Response from Vagaro

Hello Axel. We appreciate the review. We'll definitely take your feedback into consideration.

Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software for Use with Your Business and Website Integration

Reviewed on 11/03/2023

It's too soon to tell.

It's too soon to tell.


The integration process was easy, once I was able to learn how to properly create my services and class options that made sense for my business while using the software.


There is a lot of back an forth I had to do, in figuring out which items to add in which priority order for the ease of use and productivity during the process of integration. It took more time than I expected to learn the software, but I am happy with how it turned out.

Alternatives Considered


Reasons for Switching to Vagaro

I needed the option of being able to have CRM and the capability of enrolling multiple people for the same class, and have their enrollment be trackable and connected to their contact info.
Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Small Business owners, look elsewhere

Reviewed on 07/10/2022

See above.

See above.


Cheaper than others, but you get what you pay for in that it is glitchy and customer support is incompetent in troubleshooting.


POOR CUSTOMER SERVICE AND LACK OF EFFECTIVE SOLUTIONS. GLITCHY SOFTWARE. Vagaro USED to be a viable solution, but it is glitchy and tech support is (respectfully) incompetent when it comes to troubleshooting.

It has been 4 days now of lost revenue and frustrated clients for my business. The only option that your customer service has been giving me is that they are trying to "replicate" the issue but haven't come up with a reasonable solution. They sent the issue to the developers two days ago. By the time we expect a response, it will be one week of lost revenue.

We have had over a DOZEN clients report that they aren't able to complete checkout and all they keep getting is a "spinning red wheel." The solution offered by your tech support was to "refresh their cache," and to "change browsers" which is an unreasonable option to even offer, since there are clients who may not be even reporting issues and won't have that direction from us. No one from Vagaro has openly admitted that their is an issue with the software. This is inauthentic as how can over a dozen clients have issues with their web browsers or history(#gaslight)? It's clearly on your end yet no one has owned up to it at Vagaro.

We are looking to switch due to lack of transparency, effective customer service and technical support.

Victoria Vásquez
Overall rating
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pleasantly Surprised by the Ease of Use of Vagaro

Reviewed on 21/01/2023

I have been very impressed with Vagaro. The set up process was easy, the interface was intuitive,...

I have been very impressed with Vagaro. The set up process was easy, the interface was intuitive, and the help documentation was comprehensive. I have had a great overall experience with Vagaro and would definitely recommend it to others.


I was pleasantly surprised by how easy it was to use Vagaro. The interface was intuitive and the help documentation was comprehensive. I was able to quickly set up my account and start using the service right away. Overall, I'm very pleased with the experience!


The one downside I found to Vagaro is that it doesn't offer any additional features such as customer loyalty programs or additional marketing tools. These features would be great additions to an already great service.

Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Discover the Benefits of Using Vagaro: An Honest Review

Reviewed on 16/03/2023

I find Vagaro to be a comprehensive platform with a variety of useful features for managing my work...

I find Vagaro to be a comprehensive platform with a variety of useful features for managing my work schedule and client appointments. I am able to manage my time and book appointments quickly and effectively thanks to the scheduling tools, which are simple to use. I also like that I can talk to my customers through the platform, which helps me stay organized and make sure I'm giving good service.The marketing tools are one aspect of Vagaro that I particularly like. The capacity to send email crusades and advance my administrations via virtual entertainment has assisted me with drawing in new clients and develop my business. Also, the portable application makes it simple to deal with my timetable and arrangements in a hurry, which is significant for my bustling timetable.The Vagaro customer support team has been responsive and helpful in resolving any issues I have encountered with the software. Overall, Vagaro is a useful tool for me to use in managing my job.


The tools for scheduling and managing appointments on the platform are one feature that I can highlight. Businesses can use these tools to schedule appointments, manage staff schedules, and communicate with customers more effectively. This can assist me as an employee in organizing my workday more effectively, minimizing scheduling conflicts, and ensuring that I am providing high-quality service to my customers.Vagaro's marketing tools, like email campaigns and social media integrations, are another useful feature. Businesses may be able to benefit from these tools by acquiring new customers and retaining existing ones, which may result in increased revenue and growth opportunities. This could result in more customers and possibly higher earnings for you as an employee.In general, the information that is made public about Vagaro suggests that it is a comprehensive platform that can assist businesses in the beauty, wellness, and fitness sectors in streamlining their operations and expanding their customer base.


The fact that Vagaro is a web-based platform necessitates a dependable internet connection to function is one potential issue. Booking appointments or using other platform features may be difficult if the internet connection is sluggish or unreliable.The fact that Vagaro is primarily intended for fitness, wellness, and beauty businesses is another potential issue. It's possible that the platform won't be as useful or relevant to an employee's needs if they work in a different industry.Lastly, some customers have complained that Vagaro's customer support can be slow or unresponsive. As an employee, if the platform were to have a technical or other issue, it could be frustrating and could affect my ability to provide high-quality service to my customers.

Showing 5 reviews of 3,078 Read all reviews

Vagaro FAQs

Below are some frequently asked questions for Vagaro.

Vagaro offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

1 user: $25 /month 2 users: $35 /month 3 users: $45 /month 4 users: $55 /month 5 users: $65 /month 6 users: $75 /month 7+ users: $85 /month

Vagaro has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Vagaro supports the following languages:


Vagaro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Vagaro integrates with the following applications:

Google Calendar, Gusto, Instagram, Meta for Business, Microsoft Excel, Microsoft Outlook, Quickbooks Online, WordPress, Xero, Zoom Meetings

Vagaro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Vagaro.