BroadVoice Cloud PBX

Broadvoice b-Hive Cloud Communications for SMBs

About BroadVoice Cloud PBX

BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies business phones, video conferencing, texting and collaboration under a single phone number.

Our suite of products is ideal for small to medium sized businesses that need an efficient and easy-to-use platform to connect with their internal teams or customers.

Pricing starting from:

US$17.95/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to BroadVoice Cloud PBX

Key benefits of BroadVoice Cloud PBX

Unlimited International Calling
- Call globally to over 200 countries without overages.

Call Recording
- Includes 500 MB of storage per seat.

Auto Attendant
- Manage your company call menus from the admin panel.

Team Collaboration
- Messaging and soft-phone abilities to collaborate from anywhere.

Call Analytics
- Track inbound call breakdown, origin and demographics.

Mobile App
- Call recording, text, SMS from b-hive app.

One Number
- One number for calls, faxes and text messages.

SD-Wan
- Make your network VoIP ready and ensure call quality.

Call Paths
- A cost-effective pricing option for limited call volume.

Bursting
- Instantly expand your call capacity so there’s never a busy signal.

Visual Voicemail
- Speech-to-text lets you read voicemails from anywhere.

Virtual Fax
- Send and receive faxes by email.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$17.95/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to BroadVoice Cloud PBX

Images

BroadVoice Cloud PBX Software - Communicator - Header
BroadVoice Cloud PBX Software - Mobile Solutions
BroadVoice Cloud PBX Software - Microsoft Teams Integration
BroadVoice Cloud PBX Software - Texting
BroadVoice Cloud PBX Software - Integrations
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BroadVoice Cloud PBX video
BroadVoice Cloud PBX Software - Communicator - Header BroadVoice Cloud PBX Software - Mobile Solutions BroadVoice Cloud PBX Software - Microsoft Teams Integration BroadVoice Cloud PBX Software - Texting BroadVoice Cloud PBX Software - Integrations

Features

Total features of BroadVoice Cloud PBX: 80

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Auto-Responders
  • Automatic Call Distribution
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Employee Directory
  • Fax Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Open Database Design
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing Managment
  • SMS Messaging
  • Text to Speech
  • Third Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Alternatives

Wildix

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#1 Alternative to BroadVoice Cloud PBX
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CloudTalk

4.5
#2 Alternative to BroadVoice Cloud PBX
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TalkChief

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#3 Alternative to BroadVoice Cloud PBX
TalkChief is a cloud-based business phone system designed to help call centers, nonprofits, startups, and enterprises...

PanTerra Networks

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#4 Alternative to BroadVoice Cloud PBX
PanTerra has created a revolutionary product called Streams, offering a simple interface with a single...

Reviews

Overall rating

4.6 /5
(29)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.4/5

Already have BroadVoice Cloud PBX?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 29
Samara H.
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Broadvoice upgrade

Reviewed on 30/06/2021

Our new office is not configured with our own internet provider, we cannot run an ethernet cord, we...

Our new office is not configured with our own internet provider, we cannot run an ethernet cord, we use the building wifi. The phones will work with an adapter to be wifi only, have not completed that part of the installation. BHive has solved our issues of being able to use office phones rather than our personal phones to make outbound and inbound calls.
The Broadvoice team took the time to hear us out on what we needed and were able to make improvements to what we were asking them to do.

Pros

We are using B-hive to be able to answer our office phones from anywhere, mobile and desktop friendly. Our desktop phones are easy to use but we need to better improve our external microphones and speaker system. The Broadvoice team made the setup so easy and smooth. They have good communication between departments resulting in a smoother implementation. The transition between platforms was not instant, it did take a couple of weeks but it worked out in time for our company.

Cons

The app works best on the desktop version, I was trying to configure it on a laptop but was unable to get the microphone to work.

Donald L.
Overall rating
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Admin & IT Broadvoice review

Reviewed on 06/07/2021

The system works seamlessly, the company is quick to answer questions, perform walk-throughs and...

The system works seamlessly, the company is quick to answer questions, perform walk-throughs and make sure if there is an issue it is resolved. I can not stand "I will get back to you" support like most services today where you have to submit a ticket and wait. BV responds immediately on the phone with a knowledgeable support person.

Pros

Customer Support, Functionality & issues are resolved usually with a single phone call. There was even a feature i didnot like that was changed.

Cons

The problem has been resolved there was a period of time where the system would go down. that has not happened in nearly a year.

Donald K.
Overall rating
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Be very careful, the support is terrible

Reviewed on 06/01/2021

I am very busy and do not have the hours required to get everything set up. You are really on your...

I am very busy and do not have the hours required to get everything set up. You are really on your own with this company. It took months to get it close to where I wanted it and I mistakenly went ahead and approved the porting of my numbers. I should not have done that, in fact I should have cancelled the entire deal when I realized they were not paying attention.

Pros

If it worked as it should it could be very nice, unfortunately it does not. Getting support is a joke!

Cons

Support and the team that set it up. I made it very easy for them and provided a PowerPoint that was very detailed. It was almost like they never even looked at what I sent them. They do not care bout you after they get your signature on that contract.

Chris B.
Overall rating
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Broadvoice should be an option you look at!

Reviewed on 22/06/2021

I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it.

I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it.

Pros

Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use. With all of the major features needed in a UCaaS platform, Broadvoice combines great functionality, and use on cell phones desktop, laptop and ipad.

Cons

Interface could be designed a little better, more eye appeal, but overall it works great and no issues.

King J.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product supported by an even greater team

Reviewed on 29/06/2021

Pros

This software provides the highest quality, with dependable and trusted service. The feature and benefits are easy to use and the value for price paid is phenomenal. We were able to double the number of phones for the same prices as what we were paying another provider.

Cons

The product was so easy to set up and use and the training provided was great. Can't find anything that I do not like about this software.

Showing 5 reviews of 29 Read all reviews

BroadVoice Cloud PBX FAQs

Below are some frequently asked questions for BroadVoice Cloud PBX.

BroadVoice Cloud PBX offers the following pricing plans:

  • Starting from: US$17.95/month
  • Pricing model: Subscription
  • Free Trial: Available

BroadVoice Cloud PBX has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

BroadVoice Cloud PBX supports the following languages:

English

BroadVoice Cloud PBX supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

BroadVoice Cloud PBX integrates with the following applications:

Microsoft Outlook, Microsoft Teams, Salesforce Platform

BroadVoice Cloud PBX offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for BroadVoice Cloud PBX.