Dayforce HCM

The ease of use and constant updating to make the system better. they have a great conference with great sessions that help you level up your Dayforce knowledge and skills

My frustrations don't really have anything to do with Dayforce program itself. More just keeping myself updated with changes and scope.

I cannot think of a single thing that I like about Dayforce.

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured.

Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks.

Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities.

We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients.

Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

Everything is in one application instead of five. The schedules, payroll, recruiting, training, everything is there. So, it's much easier for us to work with Dayforce.

Recruiting module, this module need to be review to be more flexible