--- description: If you're in a hunt for the best solution for your business, learn what Concord has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Concord Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [Concord](/software/103531/concord) # Concord Canonical: https://www.getapp.sg/software/103531/concord Page: 1 / 11\ Next: [Next page](https://www.getapp.sg/software/103531/concord?page=2) > Concord delivers contract management for the 90% of agreements that don't need legal complexity. > > Verdict: Rated **4.6/5** by 235 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Concord Close deals faster with self-serve templates, one-click generation, and built-in e-sign. Negotiate seamlessly in-browser or in Word with true Track Changes and full version control. Create a single source of truth: unlimited repository, import legacy/executed contracts, instant search. Accelerate review with AI-assisted clause suggestions, policy checks, and playbook automation. Enforce guardrails with configurable approval workflows and a complete audit trail. Never miss a renewal: automated reminders, obligation tracking, and owner assignments. Works with your stack: native Salesforce \& HubSpot connectors, Microsoft 365 add-ins, and an open API. Admin-light configuration and prescriptive onboarding—go live in weeks, not quarters. Strong security and control: SSO, granular roles/permissions, and activity logging. Visibility that drives ROI: dashboards for cycle time, self-serve rate, and renewal pipeline. Easy external collaboration: share links, collect edits/comments without email attachments. Predictable pricing and responsive support—no nickel-and-diming on must-have features. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 235 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Concord - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Other - **Pricing Details**: Concord's pricing is designed to accommodate organizations of all sizes, offering flexible plans to suit various needs. The Essentials plan is priced at $499 per month (paid annually) and includes 5 users, with additional users at $49 per month. This plan provides unlimited e-signatures, documents, and collaboration tools. The Business plan costs $899 per month (paid annually) for 5 users, with additional users at $69 per month. It includes all Essentials features, plus approval workflows, customized reports, and integrations with platforms like Salesforce and HubSpot. For organizations requiring more advanced features, the Enterprise plan offers a comprehensive solution. Enterprise pricing starts at $1,299/mo and $89/mo for each additional user. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - AI Copilot - AI Redlining - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Authentication - Buy Side (Suppliers) - CRM - Calendar Management - Collaboration Tools - Commenting/Notes - Completion Tracking - Compliance Management ## Integrations (6 total) - Box - Docusign - Dropbox - Google Drive - HubSpot Sales Hub - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Digital Signature Software](https://www.getapp.sg/directory/281/digital-signatures/software) ## Related Categories - [Digital Signature Software](https://www.getapp.sg/directory/281/digital-signatures/software) - [Contract Management Software](https://www.getapp.sg/directory/518/contract-management/software) - [Document Management Software](https://www.getapp.sg/directory/284/document-management/software) - [Legal Document Management Software](https://www.getapp.sg/directory/763/legal-document-management/software) - [Content Management Systems](https://www.getapp.sg/directory/276/content-management-system-cms/software) ## Alternatives 1. [Docusign](https://www.getapp.sg/software/9640/docusign) — 4.7/5 (9446 reviews) 2. [Deel](https://www.getapp.sg/software/2051182/deel) — 4.9/5 (4306 reviews) 3. [ContractSafe](https://www.getapp.sg/software/105219/contractsafe) — 4.8/5 (186 reviews) 4. [Jotform](https://www.getapp.sg/software/10191/jotform-4-0) — 4.7/5 (2919 reviews) 5. [M-Files](https://www.getapp.sg/software/91125/m-files-dms) — 4.4/5 (275 reviews) ## Reviews ### "closing the deal" — 5.0/5 > **John** | *22 December 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Concord is critical for closing business and excelling at my job. > > **Cons**: Training new users (prospects) to use the tool for contract negotiation. > > Happy. ----- ### "A Good Contract Management Platform to use" — 4.0/5 > **Clint** | *8 May 2020* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10 > > **Pros**: Most liked features are: 1. Bulk Importing existing contract portfolios into Concord 2. Search function - fast, accurate and easy to use 3. Sharing contracts with others is very easy and secure > > **Cons**: Largest complaints are: 1. Records of draft contracts can not be changed to "signed" where a contract is executed outside of Concord. So if I started drafting and negotiating a contract in Concord and then had the final contract executed by way of a scanned copy or even DocuSign I have to create a new contract record in Concord. All negotiation history, internal / external discussions, etc are lost. This is one issue that is preventing wider adoption in my organisation. 2. Editing template contracts in Concord does not support features lawyers are ordinarily accustomed to. E.g. unable to use autonumbering in templates, unable to use indenting of template documents well. This become annoying when importing a Word or PDF document to create a template. Not all documents will import correctly, yet the native text editing features do not allow a user to 're-create' the form and structure of the original document as a template. 3. E-signature solution does not provide enough flexibility a signing request to be forwarded by an outside person (i.e. counterparty) to an authorised signatory. Concord's native e-signature solution kind of assumes the person who I share a negotiated draft document to is the person who can sign for that company. In an enterprise environment, this is not always the case as company's have rules on delegated authorities. 4. E-signature solution is limited in fields required to complete execution. End user signing experience is ok but not great. > > Like most contract management platforms I've used, Concord is good but not perfect. All contract management systems have pros and cons, but Concord is the best I've seen... so far. ----- ### "Got custom fields you need to access? Run away\!\!" — 1.0/5 > **Katie** | *23 March 2017* | Recommendation rating: 0.0/10 > > We contracted with Concord over a year ago and have experienced two very disappointing situations: (1) We started working with Concord in April of 2016. We were guaranteed connection to our custom Salesforce fields within 30 days before we signed our contract in June (only out-of-the-box fields are accessible at this time). Once those 30 days passed, we still were not able to connect custom fields and were then 100% gold star guaranteed it would be working by the end of 2017 (note this is still seven months after initial promise). As of March 2017, we are still not able to connect to the custom fields. We have been paying for a severely handicapped service all this time with no offer of account credit, or any sort of response as to when the custom fields will actually be available. On top of that... (2) One of our users that we have been paying for is not able to connect his API key at all to the Concord platform. We have been in contact with their Customer Service department at least a dozen times regarding this and keep getting the same general response that the tech team is "working hard to investigate the issue". To add insult to injury, our last two emails requesting a response have not received any response. It's been over 30 days since they last responded at all. We feel ignored, lied to and very disrespected as a customer. The saddest part is that we really love everything else about the platform\! But if it won't connect to the fields we need, or connect to our user at all, it's not valuable and causing productivity issues. Get it together Concord. At least RESPOND to your customers. And if you are going to promise something to a customer to get them to sign a contract, FOLLOW THROUGH. ----- ### "The best electronic signature option for my small business" — 5.0/5 > **Matthew** | *18 January 2023* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Concord has been a lifesaver. I signed up first with a competitor whose plan was more costly and limited the amount of documents I could send for signatures to only five per month. Concord is cheaper and has no limits on documents sent for signatures. It is very easy to upload files and add signature boxes, and it looks sleek and professional. I also found their sales team to be helpful and not pushy, and they steered me toward a plan that worked for me without trying to upsell me. I'm very happy\! > > **Cons**: I really can't think of anything I don't like about using Concord. It has been a perfect fit for my small business electronic signature needs. > > I am using Concord to have clients sign services agreements. It is a requirement for my line of work and I need a new one for every transaction. It is very easy to upload documents and to tailor each signature request for each client. I am very happy\! ----- ### "Concord Streamlines Document Signing with Ease" — 5.0/5 > **Craig** | *2 August 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Concord was very easy to set up and manage from one school year to another. It has totally streamlined our annual Employment Agreements and other documents that require signature by our faculty and staff. The Concord administrative team is very responsive and knowledgeable of the product. Their pricing was perfect for our budget. > > **Cons**: Once the system is set up it runs very smoothly. > > Concord has streamlined our processes for document signatures by our staff and has been a huge time-saver for us. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.sg/software/103531/concord?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/103531/concord) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data