Auvik

Auvik gives IT teams complete network visibility & control.

4.7 /5 (63 reviews) Write a Review!

Auvik Overview

What is Auvik?

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. Real-time network mapping and inventory mean you'll always know exactly what's where, even as your users move. Automated config backup and restore on network devices mean you'll mitigate network risk with no manual effort. And Auvik TrafficInsights shows you who’s on the network, which apps they’re using, and where their traffic is going.

Auvik Overview

Pricing

Starting from
US$150.00/month

Pricing options

Free Trial
Subscription
Value for money

All plans include:

• Unlimited users

• Unlimited support

• Discount available when prepaid for a year.

• Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.


Auvik Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Auvik’s dashboard displays a neat, geographic map of the networks you manage.
Users can view statistics including traffic flow and packet loss errors with Auvik’s quick and simple visual data graphs.
Auvik users can view detailed device bandwith information with easy to read graphs.
Auvik’s automated inventory detects and captures full details for every device on the networks you manage, including make and model, serial number, software version, IP addresses, and more.
Auvik users can see how an interface or device changes over long periods of time and identify trends.
Auvik has more than 50 preconfigured alerts and users can shape the system to any environment with simple customization options.
All sites visually presented on the Auvik map provide high-level status information.
Auvik video Auvik video Auvik video Auvik video Auvik video Auvik screenshot: Auvik’s dashboard displays a neat, geographic map of the networks you manage. Auvik screenshot: Users can view statistics including traffic flow and packet loss errors with Auvik’s quick and simple visual data graphs. Auvik screenshot: Auvik users can view detailed device bandwith information with easy to read graphs. Auvik screenshot: Auvik’s automated inventory detects and captures full details for every device on the networks you manage, including make and model, serial number, software version, IP addresses, and more. Auvik screenshot: Auvik users can see how an interface or device changes over long periods of time and identify trends. Auvik screenshot: Auvik has more than 50 preconfigured alerts and users can shape the system to any environment with simple customization options. Auvik screenshot: All sites visually presented on the Auvik map provide high-level status information.

Auvik Reviews

Auvik Reviews

Overall rating
4.7
/
5
Excellent
45

Very good
17

Average
1

Poor
0

Terrible
0

Value for Money
4.4
Features
4.5
Ease of Use
4.5
Customer Support
4.7
98% recommended this app
Garry A.

Totally love Auvik! It has changed the way we manage networks!


Matthew G.

This is honestly one of my favorite products to use. It's the most fun I have using IT...


Dave K.

For the most part good except for the inability resolve the false down alerts we are getting


Jorge M.

Auvik has enabled us to do a complete transformation of our network monitoring and management

Most of the time we've received an excelent support on both commercial and technical sides. At the very beginning it surprised us how the people at Auvik were 100% reluctant to enable a proof of concept for a customer. Now we got used to this not being an option as we have with other vendors.
Technically, Auvik has enabled us to transform a lot of our network and IT operations processes, we are more efficient and effective, both on the management and on incident response. So, even if we don't get the best licensing model, the product is worth the price.
Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik.


Eric B.

Good product, but engineering does not fix things fast enough

We use this to help visualize networks during onboarding to our MSP business. We also use it to create tickets for network outages and have built OID polling for many other products (mostly storage). The length of time it takes to get enhancements (In my experience they never come) is disappointing.


Garry A.
Company size: 11-50 Employees

Totally love Auvik! It has changed the way we manage networks!

Used Daily for 1+ year
Reviewed on 21/11/2017
Review Source: Capterra

Pros

Remote access to routers/switches/devices that do not have their own cloud management.
Custom alerting.
Integration with our Autotask, our PSA (Ticketing) system.
Dynamic network maps.
Layer 1 to Layer 3 visibility.

Cons

Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Matthew G.
Company size: 51-200 Employees

This is honestly one of my favorite products to use. It's the most fun I have using IT software.

Used Weekly for 6-12 months
Reviewed on 12/01/2018
Review Source: Capterra

Pros

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable.

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.

Cons

Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dave K.

For the most part good except for the inability resolve the false down alerts we are getting

Used Weekly for 1-5 months
Reviewed on 15/05/2018
Review Source: Capterra

Pros

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Cons

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jorge M.
Industry: Information Technology & Services
Company size: 51-200 Employees

Auvik has enabled us to do a complete transformation of our network monitoring and management

Used Daily for 6-12 months
Reviewed on 04/08/2020
Review Source: Capterra

Most of the time we've received an excelent support on both commercial and technical sides. At the very beginning it surprised us how the people at Auvik were 100% reluctant to enable a proof of concept for a customer. Now we got used to this not being an option as we have with other vendors.
Technically, Auvik has enabled us to transform a lot of our network and IT operations processes, we are more efficient and effective, both on the management and on incident response. So, even if we don't get the best licensing model, the product is worth the price.
Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik.

Pros

Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram.

Cons

Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing. It would've been a lot better for us to get only 30 and maybe 15 advanced licensing add-ons. Also, having to pay licensing for customer proofs of concept. We would like to have independent roles for network, security and server managers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Eric B.
Industry: Information Technology & Services
Company size: 11-50 Employees

Good product, but engineering does not fix things fast enough

Used Daily for 2+ years
Reviewed on 22/12/2019
Review Source: Capterra

We use this to help visualize networks during onboarding to our MSP business. We also use it to create tickets for network outages and have built OID polling for many other products (mostly storage). The length of time it takes to get enhancements (In my experience they never come) is disappointing.

Pros

The mapping, port discovery, configuration backups and overall ease of use are excellent.

Cons

Problems take FOREVER to get resolved (sometimes years). Same with feature requests. We've had many, many requests for basic functionality that never comes. Tickets for things that are supposed to work (like accurate stats for HyperV hosts) stay open with no reported fix coming from engineering. Honestly sick of spending $25k/yr. and not getting what we need. Considering alternatives.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

User recommendation
9/10
Based on 63 user ratings
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Auvik Pricing

Auvik Pricing

Starting from
US$150.00/month
Free Trial
Subscription
Value for money

All plans include:

• Unlimited users

• Unlimited support

• Discount available when prepaid for a year.

• Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.

All plans include:

• Unlimited users

• Unlimited support

• Discount available when prepaid for a year.

• Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.

Value for Money
4.4/5
Based on 63 user ratings
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Auvik Features

Auvik Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4.5/5
Based on 63 user ratings
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Categories

Additional information for Auvik

Additional information for Auvik

Key features of Auvik

  • Alerts & notifications
  • Automated inventory
  • Automated mapping
  • Branding
  • Cloud-based
  • Configuration analysis
  • Configuration management
  • Configuration restore
  • Context-aware data
  • Debug data
  • IP address management
  • In-app terminal
  • Integrations
  • Live & historic data
  • Map export
  • Map printing
  • Map search & filter
  • Multi-client account
  • Network documentation
  • Network evidence
  • PSA integrations
  • Password management
  • Remote browser
  • Remote desktop
  • Rich statistics
  • Roll-up dashboard
  • Service monitoring
  • Two-factor authentication
  • User management
  • Visual interface

Benefits

Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where, even as your users & devices move.

Automated config backup & restore on network devices: Mitigate network risk with no manual effort.

Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities.

Automated network monitoring: See and solve issues—before they become big problems.

Secure remote access to network devices: Manage the network from anywhere you are.

Full visibility & powerful troubleshooting features: Empower team members at all levels to resolve problems hours faster.

Integrations with systems you use every day: Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more.

Fast and easy to install: Deploy a collector in minutes. No new hardware, no onerous configuration.

Vendor-neutral: Support for 15,000 devices from 700+ vendors—& growing.

Free support: We’re always here for you. Call or email us as often as you need to.

Auvik FAQs

Auvik FAQs

Below are some frequently asked questions for Auvik.

Q. What type of pricing plans does Auvik offer?

Auvik offers the following pricing plans:

Starting from: US$150.00/month

Pricing model: Subscription

Free Trial: Available

All plans include: • Unlimited users • Unlimited support • Discount available when prepaid for a year. • Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.

Q. What are the main features of Auvik?

Auvik offers the following features:

  • Alerts & notifications
  • Automated inventory
  • Automated mapping
  • Branding
  • Cloud-based
  • Configuration analysis
  • Configuration management
  • Configuration restore
  • Context-aware data
  • Debug data
  • IP address management
  • In-app terminal
  • Integrations
  • Live & historic data
  • Map export
  • Map printing
  • Map search & filter
  • Multi-client account
  • Network documentation
  • Network evidence
  • PSA integrations
  • Password management
  • Remote browser
  • Remote desktop
  • Rich statistics
  • Roll-up dashboard
  • Service monitoring
  • Two-factor authentication
  • User management
  • Visual interface

Q. Who are the typical users of Auvik?

Auvik has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Auvik support?

Auvik supports the following languages:

English

Q. What type of pricing plans does Auvik offer?

Auvik has the following pricing plans:

Subscription

Q. Does Auvik support mobile devices?

We do not have any information about what devices Auvik supports

Q. What other apps does Auvik integrate with?

Auvik integrates with the following applications:

Autotask, Autotask, ConnectWise Automate, ConnectWise Manage, Continuum Command, Freshdesk, ITBoost, ServiceNow, SolarWinds Passportal, Warranty Master

Q. What level of support does Auvik offer?

Auvik offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials