--- description: If you're in a hunt for the best solution for your business, learn what Unified Communications as a Service (UCaaS) has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Unified Communications as a Service (UCaaS) Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Unified Communications as a Service (UCaaS)](/software/103669/evolve-ip-phone-system) # Unified Communications as a Service (UCaaS) Canonical: https://www.getapp.sg/software/103669/evolve-ip-phone-system Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/103669/evolve-ip-phone-system?page=2) > Evolve IP's cloud IP phone systems free your business from managing carriers, hardware and vendors by providing an enterprise quality hosted PBX. > > Verdict: Rated **4.4/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Unified Communications as a Service (UCaaS) ? Evolve IP provides a hosted phone system that eliminates service issues between multiple stakeholders that include network integrator, PBX vendor, ISP and carrier. ? The solution offers built-in features for business continuity and disaster recovery which allows businesses to run unaffected in difficult circumstances. ? Evolve IP is scalable as it allows businesses to add services or users on a requirement basis and offers the continuous support of PBX professionals. ? The solution has the capability to reduce the monthly communication expenses of businesses through free in-network calling. ? Our team of network and security professionals monitors and manages your services 24×7. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 49 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Evolve IP - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$7.48 - **Pricing model**: Per User - **Pricing Details**: Contact Evolve IP for pricing details - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Auto-Dialer - CRM - Call Center Management - Call Monitoring - Call Recording - Call Routing - Call Scripting - Call Transfer - Caller ID - Conferencing - Contact Management - IVR - Monitoring - Predictive Dialer - Recording - Reporting/Analytics - Screen Sharing - Unified Communications - VoIP ## Integrations (8 total) - Act\! - Google Contacts - Microsoft 365 - NetSuite - Sage CRM - Salesforce Sales Cloud - SugarCRM - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) - [Telephony Software](https://www.getapp.sg/directory/294/telephony/software) - [Unified Communications Software](https://www.getapp.sg/directory/599/unified-communications/software) - [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software) - [Softphone Software](https://www.getapp.sg/directory/1493/softphone/software) ## Alternatives 1. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24103 reviews) 2. [Microsoft Teams](https://www.getapp.sg/software/105615/microsoft-teams) — 4.5/5 (11019 reviews) 3. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1781 reviews) 4. [Intermedia Unite](https://www.getapp.sg/software/115947/intermedia-unite) — 4.7/5 (188 reviews) 5. [RingEX](https://www.getapp.sg/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews) ## Reviews ### "Review from an IT perspective" — 3.0/5 > **Verified Reviewer** | *12 March 2019* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Customer support is very helpful and effective. > > **Cons**: Some actions are not allowed from the admin console. As such to administrate some features you have to call Customer Support to get the issue resolved. ----- ### "Moving away from your everyday phone" — 5.0/5 > **Rose** | *9 November 2023* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: Simple and easy to use, integrated into software you already use > > **Cons**: OK, I get a LOT of emails for service request. Pickup. Handing. Updated. Finished Survey.... every time. But it's probably just me > > Pretty good. Good rollout. Go No Go meeting was a No Go, but didn't get a second meeting, that would have been nice. Some bumps. But quickly resolved. ----- ### "VOIP Phone Review" — 3.0/5 > **David** | *12 March 2019* | Computer Networking | Recommendation rating: 7.0/10 > > **Pros**: Ease of installation. Works with existing network infrastructure / ISP. > > **Cons**: Some problems with phone sound quality. Also, can lead to finger pointing between the IT (computer) guys and the phone guys when problems arise. > > Generally positive. Phone vendors should suggest a separate ISP, router and physical network (completely isolated form data network) for their phones, which they don't always do since this adds to the cost. ----- ### "EvolveIP" — 4.0/5 > **Erwin** | *25 March 2019* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, user friendly interface, and quick access to my open tickets and contacting customer support. > > **Cons**: Security time out is too quick. Some functionality are buried in the system. > > I have had nothing but a great experience with EvolveIP. The customer support is excellent, they are willing to help and provide you with every help they can. ----- ### "Fairly okay" — 4.0/5 > **Richard** | *5 March 2019* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: I don't recall ever having the system go offline > > **Cons**: The portal is a bit confusing in it's UX. They did an upgrade a few months ago... it seems to make it worse. The functionality remained... but it doesn't have a very intuitive interface. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/103669/evolve-ip-phone-system?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/103669/evolve-ip-phone-system) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data