ezyVet Overview

What is ezyVet?

ezyVet is a cloud-based Veterinary Practice Management System designed to revolutionize the way that Veterinary practices operate. ezyVet's veterinary software is user-friendly and fully integrated with Xero and Smart Flow Sheet.

It is cloud-based meaning access is available anywhere, anytime, and on any device - all that's needed is an internet connection.

ezyVet software is designed in partnership with vets to ensure the delivery of a comprehensive and usable clinical vet management solution. Built on open source web technology, rapid updates allow instant customization throughout the program. This means ezyVet can be tailored for specific situations. Whether for a general practice, specialist, referral hospital, mobile practice, equine, or dairy practice, ezyVet can be built to handles specific user requirements.

Powerful, user-friendly and fully comprehensive cloud-based practice management software, ezyVet is a complete package for veterinary practices.

ezyVet Overview

Pricing

Starting from
US$150.00/month

Pricing options

Free Trial
Subscription
Open Source
Value for money

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250


ezyVet Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

19097
19098
19100
19102
19103
125579
125580
125581
125582
583575
ezyVet video ezyVet screenshot: ezyVet Calendar ezyVet screenshot: Record details in a customized and reportable format ezyVet screenshot: ezyVet's change log creates an audit trail so that data is never lost ezyVet screenshot: ezyVet is accessible from anywhere ezyVet screenshot: Send automated statements and invoices to customers via email ezyVet screenshot: ezyVet integrates with Xero ezyVet screenshot: ezyVet Automatic Billing ezyVet screenshot: User access controls ezyVet screenshot: Target specific animals for a campaign with ezyVet's marketing features ezyVet screenshot: Automatic stock order generation

ezyVet Reviews

ezyVet Reviews

Overall rating
4.7
/
5
Excellent
77

Very good
25

Average
1

Poor
1

Terrible
0

Value for Money
4.6
Features
4.6
Ease of Use
4.4
Customer Support
4.7
98% recommended this app
Genel L.

EzyVet is great!

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.


Laura J.

Perfect Choice For Start-Up Small Animal Practice

We had a lot of kinks to work out in our start-up vet practice, as you might imagine, and although I had some minimal prior experience with Ezyvet and has been working for weeks to set up our practice on it... there were too many problems to count initially and that made me glad we did NOT go with PayJunction Their integrated merchant processor, or we would Have had a lot of invoices we could not have easily gotten paid for at time client and patient were ready to leave! That said.... now. A year later it would be fine. I do love the program now that I am feeling more confident using it, we literally discover new things we can do on it or ways of doing things differently every week. If I had to choose a practice management software again, I would still choose EzyVet.


David G.

Look elsewhere

This has been one of worst softwares I have ever experienced.


Joanna P.

Love love love ezyVet. Did I mention I love ezyVet?


Jayme R.

Great cloud-based veterinary practice management software

Very smooth implementation. We have monthly meetings with them and they even visit our hospital on occasion to make sure they’re addressing all of our pain points. All of their customer service are very friendly and helpful. Aside from the occasional extreme slowness, we’ve been very happy with ezyVet.


Genel L.
Industry: Veterinary
Company size: 13-50 Employees

EzyVet is great!

Used Daily for 2+ years
Reviewed on 01/07/2020
Review Source: Capterra

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.

Pros

Being able to customize the software and use it to my needs was very important to us.

Cons

The set-up process takes a lot of time but is worth the effort. If you put in the time and energy your go-live day will be much smoother.

Response from ezyVet

Thank you for the great review, Genel.

It's great to hear that you are enjoying the switch to ezyVet and the benefits of a strong partner ecosystem.

We have some really exciting new developments in the pipeline, which will bring real value on the coal-front, so watch this space!

Sincerely
The ezyVet team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Laura J.
Industry: Veterinary
Company size: 13-50 Employees

Perfect Choice For Start-Up Small Animal Practice

Used Daily for 1+ year
Reviewed on 22/07/2020
Review Source: Capterra

We had a lot of kinks to work out in our start-up vet practice, as you might imagine, and although I had some minimal prior experience with Ezyvet and has been working for weeks to set up our practice on it... there were too many problems to count initially and that made me glad we did NOT go with PayJunction Their integrated merchant processor, or we would Have had a lot of invoices we could not have easily gotten paid for at time client and patient were ready to leave! That said.... now. A year later it would be fine. I do love the program now that I am feeling more confident using it, we literally discover new things we can do on it or ways of doing things differently every week. If I had to choose a practice management software again, I would still choose EzyVet.

Pros

- Amount of personalization that could be done
- Removal of redundancy for invoicing - no missed charges as items in record go to invoice directly
- Cloud based - safe from ransomware
- integrations available for test requests and results
- online client booking
- texting and emailing client from in program
- Great tech support at all hours
- thorough training during program set up

Cons

- Newness means a lot of other programs don’t integrate with it, yeT (and May net ever)
Lots of difficulty getting systems integrated Initially, but once they were, they worked well
- Costs per text through program Adds up fast
- Training videos went too fast for staff to easily follow during training of new employees
- Fact that programs like Smart Flow work with EzyVet, but are not part of it so have separate monthly fees. We are a small practice and can see value in Smart Glow, but due to small practice so ze, it is not worth the additional expense.

-

Response from ezyVet

Thanks for your great review, Laura.

It's great to hear about your experience with ezyVet, bringing in a new practice and growing as you go.

We recognize the importance of integrations bringing technology together and simplifying vets' lives. As such, expect to see more and more new integrations coming on board, along with our fortnightly new feature updates.

Thanks again for your feedback it's the voices of customers that most help us guide our product development.

Sincerely
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David G.
Industry: Veterinary
Company size: 13-50 Employees

Look elsewhere

Used Daily for 2+ years
Reviewed on 05/07/2020
Review Source: Capterra

This has been one of worst softwares I have ever experienced.

Pros

Cloud based and their fluff up talk about how they are staying in front of the market place, customer support, ease of use, etc.

Cons

Everything. False promises of being a easy software to integrate with other software providers using their API integration. They are very restrictive on who they will actually integrate with, they hold your database hostage. Customer support is awful, most of the ones you talk to is there first day with no training. Wellness plan management is a nightmare. This list could go on and on. Stay away.

Response from ezyVet

Hi David,

We are sorry to hear you haven't had a great experience.

With regards to your data, you can export it directly from ezyVet any time using the Records Export tool (Admin section). Data sovereignty is vital and why our legal terms and conditions state that you own your data.

Here are a couple of key reasons we have all integrations going through the API, rather than the database directly:

Speed: interacting with the database directly can slow the system down.

Security: the database is an attack vector for intruders (hence why many server-based systems have issues with Ransomware).

As far as 3rd-party integration partners, we need to be careful who has access to clinic data and also look out for the little guys.

Many clinics do not have the legal expertise to understand what some of these third-party companies are able to do with their data (i.e. sell it to other parties).

Hence any 3rd-party integrations go through a rigorous vetting process.

Best
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Joanna P.
Industry: Veterinary
Company size: 13-50 Employees

Love love love ezyVet. Did I mention I love ezyVet?

Used Daily for 2+ years
Reviewed on 11/05/2020
Review Source: Capterra

Pros

Thank god for the cloud! I can write notes and arrange prescriptions from home, the local cafe, hiking in a park, or anywhere that I have internet access. I'm no longer chained to my desk in the clinic.

The integration with our send-out reference laboratories and in house lab machines and xrays is great, as the integration with SmartFlow makes streamlining workflow and capturing charges for surgeries and hospitalized patients so much easier.

Emailing and texting directly from the software is a great feature, no need to re-write the whole conversation down into the medical record.

Automated appointment reminders by SMS are sent daily and when owners reply, their appointment is automatically confirmed in the schedule - saving so much time for reception and resulting in so many fewer no-shows.

The online client portal allows people to make appointments themselves, check their pet's vaccine status, tracks their weight and vitals for every appointment, and displays all medication history and client handouts as well as any other parts of the medical record that we want to share.

Updates are frequent and they're very responsive to suggestions for feature upgrades.

The support is incredible. They probably know me by name after all the calls I've made over the past 2 years, but there's only been a couple of times they couldn't find a solution for me.

And it's beautiful to look at!

Cons

The written help guide isn't great so if I can't figure out how to do something I need to call in or request a ticket.

The formatting options for emails and documents are pretty basic. Inserting jpgs into a document is time consuming and not very user friendly. Pdfs cannot be uploaded as a document template without converting each page into a separate jpg.

Last time I checked, the dental chart didn't count as part of the medical record - not great when you're sending records to other clinics.

Currently, although SMS text replies are automatically imported into the medical record, email replies are not. However I understand they are working on this, yay!

Response from ezyVet

Hello Joanna,

Thank you for your great review! It is great to see you and your clinic getting the best out of ezyVet.

You'll be glad to know that the help guides are something that have just received a massive upgrade so watch this space.

I've also shared on your feedback among the team. Expect improvements as we roll out our new updates.

Sincerely
The ezyVet Team

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jayme R.
Industry: Veterinary
Company size: 201-500 Employees

Great cloud-based veterinary practice management software

Used Daily for 2+ years
Reviewed on 13/07/2020
Review Source: Capterra

Very smooth implementation. We have monthly meetings with them and they even visit our hospital on occasion to make sure they’re addressing all of our pain points. All of their customer service are very friendly and helpful. Aside from the occasional extreme slowness, we’ve been very happy with ezyVet.

Pros

I like that it’s intuitive, 100% cloud-based, has several integrations that we use daily and is constantly updating the functionality and ease of use. The reminder system and now added telemedicine functionality really set it apart. I also like that we can text clients and if they text back it goes directly into the clinical record. Several recommendations that we have suggested, they have implemented. I can also get a human being on the phone 24/7/365, which is unheard of for most EMRs. A+++

Cons

Occasional slowness and the number of communications that can be sent cap out at about 1 per every 15 seconds. For a company of almost 300 people who send thousands of reminders per day, it can cause a significant delay. The inability to trend blood values is also disappointing. Our previous software allowed us to do it, but ezyVet can’t at this time. The reporting functionalist also leaves a lot to be desired, but they are working on improving that as well. You can’t data mine very easily. If a particular word is mentioned in a clinical record, there isn’t an easy way to find all of the records with that word unless you take the time to tag each record.

Response from ezyVet

Thank your for your review Jayme.

It's good to hear that you and the Veterinary Specialty Center team are getting value for the switch to ezyVet.

Thank you too for the feedback around improvements we can make. I've shared it with the Product team and will get these features into the mix if they aren't already.

Sincerely
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9.5/10
Based on 104 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

ezyVet Pricing

ezyVet Pricing

Starting from
US$150.00/month
Free Trial
Subscription
Open Source
Value for money

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

Value for Money
4.6/5
Based on 104 user ratings
Compare value for money rating with alternatives
Compare with alternatives

ezyVet Features

ezyVet Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Quote Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4.6/5
Based on 104 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for ezyVet

Additional information for ezyVet

Key features of ezyVet

  • 2-way SMS and email reminders
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations

Benefits

- Increase efficiency, save time and improve revenue with seamless intuitive processes. Automate administrative tasks, reminders, billing capture, generating clinical summaries, inventory ordering and more.

- The calendar dashboard offers a simple real-time, color coded view of your day ahead.

- Access your software from anywhere, on any device with our powerful cloud system. No server or backups required!

- Better cost benefits with simple, scaling pricing options. Low initial hardware investment and no operational downtime, or loss of business.

- Free automatic updates; ezyVet are always taking on board customer feedback to improve the product and add the latest and greatest features. Updated monthly, these are free to ezyVet users.

- Use ezyVet's customer portal to give clients easy access to make online bookings, access clinical data, financial history and much more.

- Better financials with real time reports and accounting software, and payment processor integrations.

- ezyVet's advanced reporting empowers you to make important business decisions.

- Attract more business and increase customer loyalty with comprehensive reminder functionality. Use 2-way SMS, Email and E-Faxing to reach out when the time is right.

- Transform your practice into a paperless environment with E-Signature capture! Present authorization forms to your client and capture their signature directly in ezyVet.

ezyVet FAQs

ezyVet FAQs

Below are some frequently asked questions for ezyVet.

Q. What type of pricing plans does ezyVet offer?

ezyVet offers the following pricing plans:

Starting from: US$150.00/month

Pricing model: Subscription, Open Source

Free Trial: Not Available

1 user: $150/month 2-9 users: $250/month 10-19 users: $450/month 20-29 users: $650/month 30-49 users: $950/month 50-74 users: $1250/month Additional blocks of 25 users +$250

Q. What are the main features of ezyVet?

ezyVet offers the following features:

  • 2-way SMS and email reminders
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations

Q. Who are the typical users of ezyVet?

ezyVet has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does ezyVet support?

ezyVet supports the following languages:

English

Q. What type of pricing plans does ezyVet offer?

ezyVet has the following pricing plans:

Subscription, Open Source

Q. Does ezyVet support mobile devices?

ezyVet supports the following devices:

Android, iPhone, iPad

Q. What other apps does ezyVet integrate with?

ezyVet integrates with the following applications:

Amazon Chime, PayJunction, Smart Flow, Smart Flow, Vetstoria, Xero, Xero, Zoom

Q. What level of support does ezyVet offer?

ezyVet offers the following support options:

Online Support, FAQs, Phone Support, Video Tutorials, Knowledge Base