TimeSolv

TimeSolv

Practice your passion. Ours is billing and timekeeping.

4.7/5 (351 reviews)

TimeSolv Overview

What is TimeSolv?

TimeSolv has provides law firms and other professional service firms a best in class web-based time, billing and project management solution.

Tracking and managing time and expenses in a timely and professional manner is key to profitability and translates to shortened turnaround time for collections. TimeSolv provides automatic timers or manual time entry functionality, as well as hourly and project-fee billing options for time entries.

TimeSolv integrates with both QuickBooks desktop and QuickBooks online as well as with Xero Accounting. We also provide a Client Portal that will allow clients to pay you online via credit card by integrating with LawPay/Affinipay.

TimeSolv provides a document storage solution and integrates with both Dropbox and NetDocuments.

With our offline desktop app and mobile apps for iOS and Android, a professional doesn't even need an internet connection to enter time and expense information from anywhere in the world, any time of the day or night.

TimeSolv Overview

Pricing

Starting from
US$17.95/month

Pricing options

Free Trial
Subscription
Value for money

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.


TimeSolv Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English

Screenshots

TimeSolv screenshot:
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TimeSolv Reviews

TimeSolv Reviews

Overall rating
4.7
/
5 351 reviews
Excellent
272

Very good
64

Average
12

Poor
1

Terrible
2

Value for Money
4.7
Features
4.5
Ease of Use
4.6
Customer Support
4.8
96% recommended this app
Ruth D.

I've used TimeSolv, first as an agency employee and then as an owner, since 2002. It's...

Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.


Steven K.

Excellent upgrade over previous billing program.

I recently became a sole practitioner after my partner retired and decided to look at a new billing program. We were previously using Timeslips and it worked OK for what we needed, but I wanted to upgrade to something that was easier to use. There has been a learning curve, which is to be expected, but it is very easy to navigate and their customer support has been incredible. I have called and/or emailed several times and have always received quick and direct assistance to my issue. Plus, I was able to work out most of the kinks during an extended free trial period to make sure it would fit my needs. It has made my time-keeping much easier, and has really made our invoicing/billing process run much more efficiently. I wouldn't hesitate recommending TimeSolv to anyone, solo practitioner like myself or even small/large firm.


Tracey M.

From Clio to Timesolv

It was a smooth transition from Clio to Timesolv. Customer support is really great.


Verified Reviewer

Support Staff was rude, argumentative, and unprofessional

Disappointing, unprofessional, and a complete waste of our time.


Eden F.

Works for me!


Ruth D.

I've used TimeSolv, first as an agency employee and then as an owner, since 2002. It's indispensable

Used Daily for 2+ years
Reviewed on 22/03/2018
Review Source: Capterra

Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.

Pros

We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv.

Cons

Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Steven K.
Industry: Law Practice
Company size: 2-10 Employees

Excellent upgrade over previous billing program.

Used Daily for 1-5 months
Reviewed on 23/01/2020
Review Source: Capterra

I recently became a sole practitioner after my partner retired and decided to look at a new billing program. We were previously using Timeslips and it worked OK for what we needed, but I wanted to upgrade to something that was easier to use. There has been a learning curve, which is to be expected, but it is very easy to navigate and their customer support has been incredible. I have called and/or emailed several times and have always received quick and direct assistance to my issue. Plus, I was able to work out most of the kinks during an extended free trial period to make sure it would fit my needs. It has made my time-keeping much easier, and has really made our invoicing/billing process run much more efficiently. I wouldn't hesitate recommending TimeSolv to anyone, solo practitioner like myself or even small/large firm.

Pros

I most like the ease of using TimeSolv for entering billable fees and expenses, and the customer service and support I have received thus far has been excellent.

Cons

Truly there is nothing I have seen that makes me regret making the change to TimeSolv. If I had to pick one thing it would be that there are many features that are customizable, but there are some others that I wish I could have a little more control over in the invoicing (size of address on first page for one), and the default display of a client's "office phone" instead of mobile phone (but this is easily remedied by entering the mobile # in the office # since I rarely ask for/need a client's work # anyways).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tracey M.
Industry: Law Practice
Company size: 2-10 Employees

From Clio to Timesolv

Used Daily for 1+ year
Reviewed on 10/02/2020
Review Source: Capterra

It was a smooth transition from Clio to Timesolv. Customer support is really great.

Pros

Easy to load, easy to use and easy for Staff to get used to and use immediately

Cons

Not much. I simply like it. Timesolv has been easy to talk to and helpful in everyway.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Law Practice
Company size: 2-10 Employees

Support Staff was rude, argumentative, and unprofessional

Used Other for Free Trial
Reviewed on 01/08/2019
Review Source: GetApp

Disappointing, unprofessional, and a complete waste of our time.

Pros

Nothing about this software makes it stand out from its competitors.

Cons

The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Response from TimeSolv Billing

Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none.

While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information.

We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Eden F.
Industry: Higher Education
Company size: Self Employed

Works for me!

Used Weekly for 6-12 months
Reviewed on 11/12/2019
Review Source: Capterra

Pros

Entering and tracking time is straightforward, and can be done from any device with a browser. The invoices are customizable, so I can get them to look the way I want them to. After a little initial learning curve, the software has been easy to use, and customer support has been great whenever I've needed assistance figuring something out. Billing goes so much faster for me now that I use TimeSolv, because the program does what I need it to from start to finish.

Cons

Some online reviews I've read complain that the interface isn't "sexy," but I don't really have any problem with it.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.3/10
Based on 351 user ratings
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TimeSolv Pricing

TimeSolv Pricing

Starting from
US$17.95/month
Free Trial
Subscription
Value for money

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

Value for Money
4.7/5
Based on 351 user ratings
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TimeSolv Features

TimeSolv Features

API
Access Control
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Contact Management
Custom Fields
Document Management
Document Storage
Document Templates
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Time & Expense Tracking
Workflow Management
Features
4.5/5
Based on 351 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for TimeSolv

Additional information for TimeSolv

Key features of TimeSolv

  • Easy to Use
  • LEDES Billing
  • Outsourced Legal Billing
  • Quick time entry with Narrative Replacement Codes
  • Time Capture with Timers and TimeSync
  • TimeSolv Mobile for entry from Mobile devices and iPad
  • Trust Accounting

Benefits

Proven Legal Time and Billing System since 1999 Legal Time and Billing System
Easy to Use and Affordable
Narrative replacement codes
Multiple timers
Conflicts management
Unlimited trust accounts
UTBMS (Uniform Task-Based Management System)
LEDES (Legal Electronic Data Exchange Standard)
Assortment of reports for monitoring performance
Configured to your business needs by TimeSolv Corporation
Convenient – anytime, anywhere with web availability
Usable offline and online – web and desktop
Enable customers to pay you faster through credit cards
Multiple flexible billing templates
Convenient posting for cash receipts
Approval Workflow for checks and balances
Integration leading accounting systems (QuickBooks Desktop and Online, Xero Accounting)
Multiple hourly rates by time keeper and matter
Rates by task or activity and fixed fee rates
Multiple bill delivery methods - print invoices or send them by email, web-bill (online viewing), or Automail (out source printing and mailing)
Consolidated billing for multiple matters
PC and Mac Compatible
TimeSync desktop widget to track time while offline
iPhone and Android app available
Self-hosted solution available

TimeSolv FAQs

TimeSolv FAQs

Below are some frequently asked questions for TimeSolv.

Q. What type of pricing plans does TimeSolv offer?

TimeSolv offers the following pricing plans:

Starting from: US$17.95/month

Pricing model: Subscription

Free Trial: Available

$17.95 per timekeeper per month paid annually for large volume firms, over 15 timekeepers. Call for custom price quote for your specific needs.

Q. What are the main features of TimeSolv?

TimeSolv offers the following features:

  • Easy to Use
  • LEDES Billing
  • Outsourced Legal Billing
  • Quick time entry with Narrative Replacement Codes
  • Time Capture with Timers and TimeSync
  • TimeSolv Mobile for entry from Mobile devices and iPad
  • Trust Accounting

Q. Who are the typical users of TimeSolv?

TimeSolv has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does TimeSolv support?

TimeSolv supports the following languages:

English

Q. What type of pricing plans does TimeSolv offer?

TimeSolv has the following pricing plans:

Subscription

Q. Does TimeSolv support mobile devices?

TimeSolv supports the following devices:

Android, iPhone, iPad

Q. What other apps does TimeSolv integrate with?

TimeSolv integrates with the following applications:

Dropbox, LawPay, MYOB Essentials, NetDocuments, NetDocuments, QuickBooks, QuickBooks Online, Xero

Q. What level of support does TimeSolv offer?

TimeSolv offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials