REACH

Digital Signage Software

4.8 /5 (454 reviews) Write a Review!

REACH Overview

What is REACH?

Trusted by thousands of clients & the "5 Star Reviews" to prove it, our solution is so easy to use that you can be up and running in 30 minutes! Choose from our 100+ apps and templates to show schedules, social media, videos, weather, traffic, alerts and your important announcements. Prices start at $30/month (no contracts) and include unlimited support, training and user accounts. Our signage solution is perfect for clients who want an inexpensive, easy-to-use solution. Get a free trial now!

REACH Overview

Pricing

Starting from
US$30.00/month

Pricing options

Free Trial
Subscription
Value for money

Contact REACH Media Network for details on our tiered-based pricing options.

Each player license includes:
o Unlimited access to REACH’s Content Management System
o Unlimited zones/apps within each layout
o Multiple layouts per player
o Access to all stock photos & templates
o Any future software upgrades
o Unlimited number of user accounts
o Unlimited support & training for your clients


REACH Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, Spanish

Media

DIGITAL SIGNAGE
MENU BOARD
TOUCH SCREEN
VIDEO WALL
ROOM SCHEDULE DISPLAY
WEB CALENDAR
MOBILE APP
REACH screenshot: DIGITAL SIGNAGE REACH screenshot: MENU BOARD REACH screenshot: TOUCH SCREEN REACH screenshot: VIDEO WALL REACH screenshot: ROOM SCHEDULE DISPLAY REACH screenshot: WEB CALENDAR REACH screenshot: MOBILE APP

REACH Reviews

REACH Reviews

Overall rating
4.8
/
5
Excellent
372

Very good
76

Average
6

Poor
0

Terrible
0

Value for Money
4.8
Features
4.6
Ease of Use
4.6
Customer Support
4.9
99% recommended this app
Jeff M.

A Solid Piece of Software - Offering Custom Branding and Integrations

I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired.

REACH's support team is great and they are super friendly... Willing to work through anything with you!

It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future.


Wayne M.

An honest consumer review for the Reach CMS

Ultimately, Reach has allowed for quick updates to our client ads. Although most features offered by Reach are not something our company needs, they do however open potential opportunities for us to offer to our clients and utilize in the future. Furthermore, Reach did not have a specific feature that one of their competitors does offer (Watchfire Ignite), but I was able to provide the details of this new feature to a Reach Support Representative and they promised to submit this as a potential feature for the Reach CMS. This may or may not be implemented, but my concern was gladly heard - as such, the Reach customer service has been a very positive experience for myself.


Justin G.

Game changer during the pandemic

We use REACH to enhance our internal member amd digital communication. It now also serves as the seamless way for all members to reserve times of their choosing. REACH staff are accommodating and the software and hardware work just as well today as the first day of install several years ago.


Verified Reviewer

Great for First Impressions


Michelle T.

Reach Digital Signage great value

Overall, Reach is a great digital signage company. The product is perfect for our company needs and it is very easy to use.


Jeff M.
Industry: Religious Institutions
Company size: 51-200 Employees

A Solid Piece of Software - Offering Custom Branding and Integrations

Used Weekly for 1+ year
Reviewed on 21/09/2018
Review Source: Capterra

I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired.

REACH's support team is great and they are super friendly... Willing to work through anything with you!

It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future.

Pros

I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience.

I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

Cons

One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players, we've been pretty much incident free.

Their lower-end PC's, which they ship by default, leave much to be desired. Consider upgrading a level or two for enhanced performance and reliability.

I wish the dashboard was mobile friendly. It is doable to scroll around and edit a few things on a smartphone, but it's less than ideal. In today's mobile world, I need to be able to make simple edits and check on player status' on the go quickly. Overall, it's backend dashboard is stuck in the past... but it does what it needs to do!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Wayne M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

An honest consumer review for the Reach CMS

Used Daily for 1-5 months
Reviewed on 07/10/2019
Review Source: Capterra

Ultimately, Reach has allowed for quick updates to our client ads. Although most features offered by Reach are not something our company needs, they do however open potential opportunities for us to offer to our clients and utilize in the future. Furthermore, Reach did not have a specific feature that one of their competitors does offer (Watchfire Ignite), but I was able to provide the details of this new feature to a Reach Support Representative and they promised to submit this as a potential feature for the Reach CMS. This may or may not be implemented, but my concern was gladly heard - as such, the Reach customer service has been a very positive experience for myself.

Pros

Features available enable us to compete with most of our competition and surpass others. Which in our case, allows us to offer our clients state-of-the-art service.

Cons

Due to this being a web-based system, certain clunky response times for content updates, caching concerns, CSS consistency errors, etc - all account for a demerit in consumer value. Most of which can be addressed with future front-end updates to the Reach software. Largest concern from a front-end development standpoint would be major inconsistencies in responsive view (mobile, tablet). There should be no limitations between devices. Granted, although many of these appear concerning, the web-based route allows for flexible updates on a diverse set of systems, web-based integrations for RSS Feeds/Social Content, and many other valuable features which would hold its weight in limitations if Reach were a standalone application.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Justin G.
Industry: Nonprofit Organization Management
Company size: 201-500 Employees

Game changer during the pandemic

Used Daily for 2+ years
Reviewed on 06/10/2020
Review Source: Capterra

We use REACH to enhance our internal member amd digital communication. It now also serves as the seamless way for all members to reserve times of their choosing. REACH staff are accommodating and the software and hardware work just as well today as the first day of install several years ago.

Pros

We have used REACH for several years and it always suited our needs. It wasn't until the reopening guidelines set forth by the State and numerous requirements did we fully reap the true advantages of REACH. Scheduling and reservations are now made simple and our Y members love this system. It's equally easy to use from the Admin and member perspective.

Cons

There is nothing to dislike! The only area for improvement could be to have a better app interface. Web based works seamlessly but the app could be significantly improved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer

Great for First Impressions

Used Daily for 2+ years
Reviewed on 28/06/2018
Review Source: Capterra

Pros

This platform allows us to showcase our offerings. We use it to show our videos of our programs in the lobby area. We also use to inform our constituents our schedule and offerings. It helps us to be more green as we do not need to print out as many flyers. We have also increased the number of current participants that may not know other offerings we have and now

Cons

We are not able to connect it to our current software. We have to manually create the feeds through the REACH Program. It would be easier if it was able to work together.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Michelle T.
Industry: Government Administration
Company size: 201-500 Employees

Reach Digital Signage great value

Used Daily for 2+ years
Reviewed on 20/10/2020
Review Source: Capterra

Overall, Reach is a great digital signage company. The product is perfect for our company needs and it is very easy to use.

Pros

The ease of use. The built in tools to create announcements are simple and uncomplicated. The support team is attentive and communicative.

Cons

I originally chose this product over the other provider because it offered a Facebook Live feature that is no longer available. It does not look like this feature is being reinstated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.6/10
Based on 454 user ratings
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REACH Pricing

REACH Pricing

Starting from
US$30.00/month
Free Trial
Subscription
Value for money

Contact REACH Media Network for details on our tiered-based pricing options.

Each player license includes:
o Unlimited access to REACH’s Content Management System
o Unlimited zones/apps within each layout
o Multiple layouts per player
o Access to all stock photos & templates
o Any future software upgrades
o Unlimited number of user accounts
o Unlimited support & training for your clients

Contact REACH Media Network for details on our tiered-based pricing options.

Each player license includes:
o Unlimited access to REACH’s Content Management System
o Unlimited zones/apps within each layout
o Multiple layouts per player
o Access to all stock photos & templates
o Any future software upgrades
o Unlimited number of user accounts
o Unlimited support & training for your clients

Value for Money
4.8/5
Based on 454 user ratings
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REACH Features

REACH Features

API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Social Network Marketing
Third Party Integration
Features
4.6/5
Based on 454 user ratings
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Categories

Additional information for REACH

Additional information for REACH

Key features of REACH

  • Announcements
  • Content feed
  • Content management
  • Customized layout
  • Customized templates
  • Digital screen templates
  • Digital signage
  • Live TV
  • Menu boards
  • Mobile apps
  • News headlines
  • Push notifications
  • RSS feed
  • Real-time data
  • Reminder notifications
  • Room schedulers
  • Scheduling software integration
  • Social media integration
  • Sports scores
  • Time and date / web calendar
  • Touchscreens
  • Video playback
  • Video walls
  • Weather display
  • Web calendars
  • Widget library

Benefits

-Bring your screens to life with 100+ free apps to choose from
-Create, schedule, and publish content on-the-fly
-Manage your screens, locations, and network remotely
-Unlimited number of Users
-Unlimited support & training
-Free customized and Branded layouts

REACH FAQs

REACH FAQs

Below are some frequently asked questions for REACH.

Q. What type of pricing plans does REACH offer?

REACH offers the following pricing plans:

Starting from: US$30.00/month

Pricing model: Subscription

Free Trial: Available

Contact REACH Media Network for details on our tiered-based pricing options. Each player license includes: o Unlimited access to REACH’s Content Management System o Unlimited zones/apps within each layout o Multiple layouts per player o Access to all stock photos & templates o Any future software upgrades o Unlimited number of user accounts o Unlimited support & training for your clients

Q. What are the main features of REACH?

REACH offers the following features:

  • Announcements
  • Content feed
  • Content management
  • Customized layout
  • Customized templates
  • Digital screen templates
  • Digital signage
  • Live TV
  • Menu boards
  • Mobile apps
  • News headlines
  • Push notifications
  • RSS feed
  • Real-time data
  • Reminder notifications
  • Room schedulers
  • Scheduling software integration
  • Social media integration
  • Sports scores
  • Time and date / web calendar
  • Touchscreens
  • Video playback
  • Video walls
  • Weather display
  • Web calendars
  • Widget library

Q. Who are the typical users of REACH?

REACH has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does REACH support?

REACH supports the following languages:

English, French, Spanish

Q. What type of pricing plans does REACH offer?

REACH has the following pricing plans:

Subscription

Q. Does REACH support mobile devices?

We do not have any information about what devices REACH supports

Q. What other apps does REACH integrate with?

REACH integrates with the following applications:

Blackboard for Business, EZFacility, Facebook, Google Calendar, Microsoft Outlook, Microsoft Power BI, Mindbody, Salesforce Sales Cloud, SharePoint, Twitter

Q. What level of support does REACH offer?

REACH offers the following support options:

Online Support, Phone Support, FAQs, Forum, Knowledge Base, Video Tutorials