
About Smartsheet
Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.
Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.
Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.
Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.
Pricing starting from:
US$9.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Smartsheet
Key benefits of Smartsheet
Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive
Salesforce integration:
Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.
Box integration:
Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United Arab Emirates, Austria, Australia, Belgium, Canada , Switzerland, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa and 21 others
Supported Languages
English, French, German, Italian, Portuguese , Russian, Spanish and 2 others
Pricing starting from:
US$9.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Smartsheet
Images






Features
Total features of Smartsheet: 220
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Banking
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best workflow Automated tool
Reviewed on 29/11/2021
Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there...
Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool
Pros
The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users
Cons
I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance
Alternatives Considered
Google Analytics 360Reasons for Switching to Smartsheet
Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best product and work management tool
Reviewed on 24/12/2022
The scope of conceivable outcomes with how Smartsheet can be redone appears to be practically...
The scope of conceivable outcomes with how Smartsheet can be redone appears to be practically interminable, in the event that you can imagine something you believe that there's likely a way should get it going. Systems are really valuable both as a method for imagining information from our lord calculation sheet and in addition as a method for setting up our organization's "center" of assets and connections across the board place. One more truly valuable component is the capacity to set up computerized work processes. This makes my work more proficient in light of the fact that as one model, I have it set up so that when I change the situation with a line to "Prepared to receipt", this activity consequently sends an email to my clerk so she knows to send a receipt to that client, without me speaking with her progressively. This is really useful in light of the fact that our group works from a distance and I'm in an alternate time region, so it's occasionally hard to speak with the group through call. Our organization has kept on developing quickly and we have executed some outside programming arrangements which I have had the option to coordinate into our current Smartsheet stage. This has enabled us to learn Undeniably more about our cycles (both in the field and in the workplace) which has assisted us with pinpointing bottlenecks and failures so that cycles can be patched up.
Pros
Was extremely effective and saves time with its templates, reports, and forms
Cons
Not beginner-friendly and hard-to-use advanced functions
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
How to acknowledged smartsheet.
Reviewed on 10/12/2022
Very good app to use especially is you trying to set uo a task to do or work assignments to do.
Very good app to use especially is you trying to set uo a task to do or work assignments to do.
Pros
That it shows u in different apps how to use smart sheet.
Cons
No complaints i just wish they can make more like these apps.
- Industry: Photography
- Company size: 2-10 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic spreadsheet or Data tool for a shared data resource for your team
Reviewed on 12/10/2022
Really easy to import data and get started. The filtering and reporting ability is fantastic!
Really easy to import data and get started. The filtering and reporting ability is fantastic!
Pros
The ability to filter the data on the fly. Simply check a box to filter columns to only see specific portions of your data. You can then create reports to share with your team.
Cons
You need access to the internet to use the software. This can be viewed as both a strength and a weakness, however, if you lose internet connectivity, you won't be able to access your data.
Alternatives Considered
monday.comReasons for Choosing Smartsheet
MS Access was too complicated for our team use. Smartsheet makes filtering and reporting much easier.Switched From
Microsoft AccessReasons for Switching to Smartsheet
Much easier interface. The user interface seems very familiar if you have ever used a spreadsheet.- Industry: Automotive
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Pros and Cons of the Smartsheet
Reviewed on 10/01/2023
Pros
provides a single interface for comments, file attachments, proofing, reminders, and automations.Most of the fundamentals of a project management application, including the typical tasks, milestones, and project viewing choices, are covered by Smartsheet.To optimize the projects, it has provided a precise modified meaning.The support team at Smartsheet responds quickly and addresses any business case concerns.
Cons
lack of user activity reports (might only be a Teams License issue).You cannot grant individual access to a workspace that you have built without also granting access to the whole workplace. I want user ABC to have access to the first file in my workspace, for instance, and user XYZ to have access to the second file. I am unable to carry out that action.Any item cannot be attached to a workflow that is automated. In the email's body, the observations are presented as a table.
Smartsheet FAQs
Below are some frequently asked questions for Smartsheet.Q. What type of pricing plans does Smartsheet offer?
Smartsheet offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Subscription
- Free Trial: Available
Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.
Q. Who are the typical users of Smartsheet?
Smartsheet has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Smartsheet support?
Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smartsheet support mobile devices?
Smartsheet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartsheet integrate with?
Smartsheet integrates with the following applications:
123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, TIBCO Spotfire, Tableau, VMware Horizon, Workplace from Meta, Zapier
Q. What level of support does Smartsheet offer?
Smartsheet offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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