--- description: If you're in a hunt for the best solution for your business, learn what Positive User has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Positive User Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/307/email-marketing/software) > [Positive User](/software/104019/user) # Positive User Canonical: https://www.getapp.sg/software/104019/user Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/104019/user?page=2) > Positive User is an omnichannel emailing and customer engagement platform aimed at boosting engagement and improving conversion by using a single data source for your customers. > > Verdict: Rated **4.6/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Positive User All the key tools for support, marketing and sales in one place to make sales and communication faster and easier. Automated, behavior triggered communication lets you completely automate the entire sales process. For example: If one of your visitors uses Spanish and comes from referrer X welcome him with a custom live chat message in Spanish, plus you can even mention the site they came from among many other usage of real time data. Positive User is much cheaper than similar platforms on the market plus a free 7-day trial if you're looking for a new option. Increase conversion with behavior learning patterns of your users - detect hesitation and approach them in a timely and elegant way. Detect the most engaged and promising prospects with user scoring. Scoop them off the top and turn them into your promoters. A powerful all in one solution for anything related to user data. Combine user tracking and integrated live chat and chatbots, marketing automation, call center, help desk, email marketing and more, to accomplish anything you need with powerful and consistent communication across all platforms. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 36 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: User.com - **Location**: Warsaw, Poland - **Founded**: 2015 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Positive User has a completely flexible pricing. As your business grows, our plans unlock the tools you need to engage smarter, personalize deeper, and create impact across every channel. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Polish, Spanish - **Available Countries**: France, Germany, Italy, Poland, Spain, United Kingdom ## Features - 2-Way Messaging - @mentions - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - App Notifications - Application Management - Appointment Management - Archiving & Retention - Automated Responses - Automated Routing - Automated Scheduling - Autoresponders - Behavior Analytics - Behavior Tracking - Blended Call Center ## Integrations (42 total) - 1ShoppingCart - Adobe Commerce - Airtable - BigCommerce - Calendly - CoreCommerce - Drupal - EKM - FreshMail - FullContact - Gmail - Google Analytics 360 - Google Calendar - Google Drive - Google Forms ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Email Marketing Software](https://www.getapp.sg/directory/307/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.getapp.sg/directory/307/email-marketing/software) - [Marketing Automation Software](https://www.getapp.sg/directory/308/marketing-automation/software) - [All-in-One Marketing Platform Software](https://www.getapp.sg/directory/310/online-marketing/software) - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software) ## Alternatives 1. [EngageBay CRM](https://www.getapp.sg/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) 2. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (993 reviews) 3. [Marketing 360](https://www.getapp.sg/software/104247/marketing-360) — 4.5/5 (1139 reviews) 4. [Agile CRM](https://www.getapp.sg/software/102073/agile-crm) — 4.1/5 (524 reviews) 5. [Spotler CRM](https://www.getapp.sg/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews) ## Reviews ### "Easy to use and easy to deploy\!" — 5.0/5 > **Verified Reviewer** | *23 August 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Visual Sales Pipeline Analytics \& User Segmentation Live Chat Calendar Integration Multiple languages supported > > **Cons**: I look forward to seeing what additional functionality and integrations they add in the near future ----- ### "Good job;)" — 5.0/5 > **Leszek** | *8 April 2020* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Over the last few months, I’ve been quite impressed with the product and support from User.com. In my experience with creating automation campaigns, I’ve been able to turn lots of repetition into easy automatic tasks and creating and running email campaigns are a smooth process that gets great interaction, that I can then follow up with my team. > > **Cons**: Over the last few months, I’ve been quite impressed with the product and support from User.com. In my experience with creating automation campaigns, I’ve been able to turn lots of repetition into easy automatic tasks and creating and running email campaigns are a smooth process that gets great interaction, that I can then follow up with my team. ----- ### "Some fedback" — 4.0/5 > **Monika** | *24 August 2016* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Customer support is pretty quick\! Nobody wants to waste their time for waiting answers. I hate asking something from Customer support service, cause almost all of them are not answering at all or it took ages waiting, but you made me change my thoughts, Bravo)) Love design, that everything in right place > > **Cons**: i took a look at some Youtube videos on your channel, good idea, it's better for me to actually SEE your functions in action without explaining in chat. and there was some difficulties with building the ACTIONS, need more time to analyse it deeper. > > Hey. Wanted to share my quick feedback about userengage experience. Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main functions, love testing your actions everyday. It needs to be more functionable, but the idea is great. ----- ### "Valuable software with many useful features" — 5.0/5 > **Piotr** | *11 September 2020* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: User.com is easy to use and what we like most is the way they show the whole chain of sales opportunities + good customer contact and many features included like chat, provides us with 5 star experience. > > **Cons**: Everything seems working well, however we're awaiting for even more automation stuff. ----- ### "All the features you need for a friendly price for a startup" — 5.0/5 > **Gerald** | *24 August 2016* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: - easy interface, - lots of features - can replace mailchimp for mail automation and - easy to create complete triggers based on user actions > > **Cons**: - i can not yet connect it with zapier or my crm (insightly) - Knowledge base good be extended with more detail info on features. > > I was looking for a tool as intercom but that turn out the be way more expensive. This does the trick... provide me with the features i want to have. Getting started with the free account is great to learn to tool. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/104019/user?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/104019/user) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data