--- description: If you're in a hunt for the best solution for your business, learn what JivoChat has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: JivoChat Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [JivoChat](/software/104113/jivochat) # JivoChat Canonical: https://www.getapp.sg/software/104113/jivochat Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/104113/jivochat?page=2) > JivoChat is a live chat software that offers customizable web \& mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, \& more > > Verdict: Rated **4.6/5** by 105 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of JivoChat All text on the chat widget is fully customizable and can be translated into 20 languages. Users can ‘sneak-peek’ at messages visitors are writing, before they are sent. Reports and chat logs give managers an overview of agent performance and service quality. Visitor information including their social profiles, location, pageview history, referring domain, and more, can be accessed in real time. JivoChat automatically provides daily service quality scores between 0 and 5, and suggests areas for improvement. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 105 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jivosite - **Location**: San Jose, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Basic plan: free for up to 5 agents. Professional plan: $19 per agent per month, billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian - **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Czechia, Germany, India, Japan, Kenya, Mexico, Netherlands, Peru, Portugal, Russia, Türkiye, Ukraine, United Kingdom and 3 more ## Features - API - Activity Dashboard - Alerts/Notifications - Audio/Video Conferencing - Automatic Call Distribution - Autoresponders - CRM - Call Center Management - Call Monitoring - Call Recording - Call Routing - Call Transfer - Callback Scheduling - Caller ID - Canned Responses - Chat Transcript - Chat/Messaging - Collaboration Tools - Computer Telephony Integration - Contact Management ## Integrations (27 total) - Adobe Commerce - BigCommerce - Bitrix24 - Brevo - Drupal - Ecwid - Freshdesk - Google Analytics 360 - HubSpot CRM - Instagram - Jira - Joomla - Kommo - Mailchimp - Meta for Business ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software) - [Cloud PBX Software](https://www.getapp.sg/directory/1101/cloud-pbx/software) - [Cloud Communication Platforms](https://www.getapp.sg/directory/1631/cloud-communication-platform/software) ## Alternatives 1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3438 reviews) 3. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24118 reviews) 4. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1724 reviews) 5. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4079 reviews) ## Reviews ### "Find Potential Buyer" — 5.0/5 > **Claudia Sayuri** | *8 July 2021* | Design | Recommendation rating: 10.0/10 > > **Pros**: I started it on my website, free trial and it is well. > > **Cons**: I don't know if I can manage with other people when I get a free trial. ----- ### "Agent connection center" — 4.0/5 > **Chad** | *8 January 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: JivoChat is easy to connect to WordPress websites and easy to setup and add on phone number/ WhatsApp number for easy communication. > > **Cons**: JivoChat sends very many notifications and alert. ----- ### "I am upset from technical problems and support" — 1.0/5 > **Monica** | *1 February 2020* | Design | Recommendation rating: 0.0/10 > > **Pros**: at first I found it easy to use and I found enough features as i wanted > > **Cons**: bad support slow and at the end I don't understand what the problem is ----- ### "A solid solution to communicate with your visitors" — 5.0/5 > **Philippe** | *10 September 2022* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: I like to view what the visitor is typing before he sends his question. It helps a lot to deliver fast and accurate answer to him. > > **Cons**: Only the statistic, they are basic. But, with all the tools I have it is compensated. > > I run multiple web projects and now, the visitors prefer to go to Live Chat rather than a contact page. They can find someone to quickly answer them. It gives a human aspect on your business. So, I look for some Live Chat (there are a lot) and I choose JivoChat. This is a solid solution with a substantial number of customers. Since I have better communication with my visitors and sell more. ----- ### "Must have software" — 5.0/5 > **Anton** | *7 December 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Its easy to set up and easy to use for clients. Does its job perfectly. Has inbuilt chat, audio and video calls. The support is lighting fast. > > **Cons**: The design is a bit obsolete. Hope they will improve that. > > It helps us sell more when people having doubts before buying and want to ask some question through chat or call first. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/104113/jivochat?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/104113/jivochat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data