--- description: If you're in a hunt for the best solution for your business, learn what CallTools has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallTools Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [CallTools](/software/105001/calltools) # CallTools Canonical: https://www.getapp.sg/software/105001/calltools Page: 1 / 8\ Next: [Next page](https://www.getapp.sg/software/105001/calltools?page=2) > CallTools is an all-in-one call center solution offering an outbound power dialer \& inbound call center with live agent monitoring, skill-based routing, \& more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now\! > > Verdict: Rated **4.8/5** by 156 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CallTools CallTools' outbound predictive dialer is capable of managing even the largest sales floors with unlimited dialing capacity and list sizes. The inbound contact center solution efficiently routes calls to the most suitable agent, while supplying information about the caller. CallTools provides users with in-depth reporting and analytics, with over 15 types of reports and visual representations of campaign data. Recorded calls are stored securely in the cloud and can also be downloaded in WAV audio format, directly to the user's computer. The platform's skill-based routing system seamlessly assigns agents to one or more campaigns at the same time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 156 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CallTools - **Location**: Irvine, US - **Founded**: 2014 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM - Calendar Management - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring ## Integrations (33 total) - 3CLogic - Adobe Commerce - Avaya Experience Platform - Balto - BirdDog Software - ClickFunnels - DebtPayPro - Gmail - Google Maps - Google Sheets - HighLevel - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) - [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software) - [Telephony Software](https://www.getapp.sg/directory/294/telephony/software) - [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software) - [Inside Sales Software](https://www.getapp.sg/directory/761/inside-sales/software) ## Alternatives 1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1786 reviews) 2. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (881 reviews) 3. [Convoso](https://www.getapp.sg/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) 4. [DialedIn CCaaS](https://www.getapp.sg/software/104279/chasedata) — 4.8/5 (325 reviews) 5. [Readymode](https://www.getapp.sg/software/107701/xencall) — 4.6/5 (143 reviews) ## Reviews ### "Great AutoDial and Management Oversight ability" — 4.0/5 > **Nikolai** | *19 October 2017* | Wireless | Recommendation rating: 9.0/10 > > **Pros**: The AutoDialer works like a charm. We can power through call lists with ease. In addition, for managers it's great because it is easy to review and listen to recordings. The format is simple so not a lot of clicks to get what you want. Just make sure you have the default rules set up BEFORE making calls. > > **Cons**: The follow-ups need to be closely coordinated with your CRM like Salesforce to make this part effective. > > The ability to have better management oversight and for team to make more calls. ----- ### "Awesome Dialer\!" — 5.0/5 > **Josiah** | *12 March 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The 10 line dialer and spam protection that rotates caller IDs to increase contact rate. Also, my customer rep, \[sensitive content hidden\], was a pleasure to work with. > > **Cons**: Hard to export leads to other platforms. > > It made me money and that’s what counts. ----- ### "Great platforms elevated requirements." — 3.0/5 > **Alex** | *29 August 2020* | Construction | Recommendation rating: 4.0/10 > > **Pros**: The ease of use and CRM are very well built and have a ton of options that you can customize depending on what you want for your company. It's amazing that you can create your own script for your agents and that you can handle reports, calls, campaing management all in one. > > **Cons**: The support team did not answer the requests correctly. Also they don't have mobile apps to access the CRM, so you're stuck with a website use only and it does not work cross-platform (linux-ChromeOS devices). > > I had a pretty much neutral experience with CallTools. They did not resolve an issue that I had with my agents, they could not use the CRMs dialer within the website and we had to download an external software for them to be able to take and receive calls. This made us leave the use of the app as we found a cross-platform one that could be used not only y MAC/PC but also Android/iOS devices. ----- ### "Call Tools is the best dialer out there" — 5.0/5 > **Anthony** | *23 January 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly. Easy to use and set up > > **Cons**: Not much. Maybe if there was an automated SMS system > > Great experience\! Better than other dialers out there ----- ### "Great service" — 5.0/5 > **Jason** | *19 June 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We love the ease and set up. We like being able to review our calls. > > **Cons**: It took us a while to figure out why we had audio issues and thanks to support we fixed it. > > Was great. Michael helped us resolve some audio issues and made sure we were taken care of. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.sg/software/105001/calltools?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/105001/calltools) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data