QT9 QMS

4.7 (74)
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Scalable & Easy-To-Use Quality Management Software

About QT9 QMS

Quality Management Software made easy. Connect your locations, departments and people with the QT9 QMS. Modernize quality management with interconnected modules for every business function. The QT9 QMS eliminates paper by automating compliance across teams all in one place. Drive innovation.

Automate your business processes to increase productivity, profitability and efficiency while eliminating time-consuming, error prone manual processes. QT9’s flexible and scalable QMS connects your locations, departments and people with a unified platform. Take your quality management process to the next level with a user-friendly, web-based eQMS that handles ISO 13485, FDA 21 CFR Part 11 compliance for electronic signatures and 21 CFR Part 820 FDA requirements. Become paperless, compliant and extremely efficient using the built-in document control, change control and CAPA modules. QT9 QMS will modernize your business with interconnected modules that automate manufacturing process with full traceability.

The QT9 QMS is a highly modular ISO quality management system designed for use in the biomedical and pharmaceutical, medical device, food & beverage, general manufacturing and aerospace industries. Automate any ISO 9001, ISO 13485, ISO 14001, ISO 17025, AS9100, HACCP, SQF, cGMP and FDA Part 820/211 regulated quality systems.

Easily connect all your business functions. 23+ interconnected modules are included with the QT9 QMS. Save yourself time, reduce delays, prevent errors and end frustration.The all new QT9 QMS includes modules for audit management, inspections, calibrations, deviations, nonconforming products, risk management, safety incidents, corrective and preventative actions (CAPA), preventative maintenance, change management (ECR/ECN), document control, employee training, management review, customer surveys, feedback, and complaints, supplier evaluations & surveys, and web portals for both suppliers and customers.

The QT9 QMS is a web-based solution accessible from any mobile device including iPhone and Android phones. QT9 QMS software makes it easy to connect & collaborate with employees, customers & suppliers from any device. Log in online anytime, anywhere on your Mac, PC, tablet or phone to get a real-time view of your compliance items. Managing complex regulatory compliance standards has never been easier with the QT9 QMS.


Key benefits of QT9 QMS

23 Interconnected Modules
Dynamic Dashboard Grids
Automated Email Alerts
FDA 21 CFR Part 11 Compliant for Electronic Signatures
User To-Do Lists
Multi-Site Ready
Approval Management
Verification of Effectiveness
Mobile-Friendly
User-Defined Fields
Custom Branding
Integrated Report Builder


Images

QT9 QMS Software - All-In-One Quality Management Software with 23+ Modules Included
QT9 QMS Software - Document Control - Real-Time Management
QT9 QMS Software - Document Control with Easy to Create Requests
QT9 QMS Software - CAPA Management in Real-Time
QT9 QMS Software - Centrally Track Customer Feedback
QT9 QMS Software - Employee Training Matrix Included
QT9 QMS Software - Customer Survey Management Built-In
QT9 QMS Software - Real-Time Reporting
QT9 QMS Software - Customer, Suppler and Employee Portals Included.
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QT9 QMS video
QT9 QMS Software - All-In-One Quality Management Software with 23+ Modules Included
QT9 QMS Software - Document Control - Real-Time Management
QT9 QMS Software - Document Control with Easy to Create Requests
QT9 QMS Software - CAPA Management in Real-Time
QT9 QMS Software - Centrally Track Customer Feedback
QT9 QMS Software - Employee Training Matrix Included
QT9 QMS Software - Customer Survey Management Built-In
QT9 QMS Software - Real-Time Reporting
QT9 QMS Software - Customer, Suppler and Employee Portals Included.

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QT9 QMS

4.7 (74)
VS.
Highly reviewed

Starting Price

US$1,700.00
year
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year

Pricing Options

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Free trial
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Features

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Integrations

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Ease of Use

4.5 (74)
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Value for Money

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Customer Service

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Reviews

Overall rating

4.7 /5
(74)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.6/5

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Showing 5 reviews of 74
Dexter
Dexter
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Highly customizable and efficient eQMS

Reviewed on 03/08/2023

QT9 is a very solid and dense software that can be tailored to the needs of any business. User...

QT9 is a very solid and dense software that can be tailored to the needs of any business. User access and admin controls are very deep and easy to use. The module and workflows are plentiful, and while they can be intimidating to implement, once you dig in a really understand what the software features can do, the reward is high as the software is able to create and track so much.

Pros

The ability to creature user defined fields that could be tailored specifically to the record of document that was being created in the system was extremely useful when transitioning from established Quality processes from our previous paper-based QMS to this electronic software.

Cons

Implementation was a bit of a challenge. While we did have support from the developer and implementation team, the training seminars available were not nearly as helpful as simply diving into the sandbox environment and see what the system could actually do.

Response from QT9 Software

Dexter - Thank you for the 5-Star review! We are happy to hear you have been able to tailor the platform to meet your needs. I will pass the feedback onto our team on the training seminars.

Jennifer
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QT9 QMS

Reviewed on 15/07/2021

We have observed several benefits from moving to QT9. It has allowed us to move from a paper...

We have observed several benefits from moving to QT9. It has allowed us to move from a paper based/manual QMS system to an electronic system and reduce our paper consumption and record storage. QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process. QT9 made it possible for our organization to effectively maintain and continue operating our QMS system without interruption during the global pandemic when limits were placed on gathering size. All of our records are now in one location and it has reduced the time that the organization and Quality unit spend in locating records.

Pros

QT9 allowed us to replace our clunky paper based QMS and move completely to a streamlined, validated electronic platform. The ability to easily manage our document control, auditing, non-conformances, corrective actions, preventive actions, complaints, and calibrations in one location instead of having to spend time retrieving records from multiple locations. QT9 made it possible to maintain our organization's training needs during a global pandemic, when meeting face to face and in groups was restricted. QT9 made it possible to conduct remote training of our organization and evaluate effectiveness with a written test. It unknowingly prepared us to maintain all of our core Quality functions in the midst of a global pandemic without a mis-step.

The report format (complaints, corrective/preventive actions, non-conformances, etc) look professional and they are able to quickly be downloaded and provided to either customers, suppliers, auditors, and internally.

The consistency of the appearance of the screens in each module made training the organization to use very easy. It was easy to translate the learnings from one module to another. Implementation was similar as well. QT9 technical assistance in uploading of documents and gauges increased the speed in which were able to integrate it into our organization. The unlimited training was also critical especially for the calibration module as it took a bit longer for us to implement and understand how it functioned.

Cons

One feature that would benefit from improving is the ability to create both corrective action and non-conformance records from a customer complaint. Currently, the software only allows the creation of one or the other, but not both. However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit.

The calibration module was the most difficult for us to implement as it operated a differently than the other modules. However, QT9 technical support assisted and provided us with all of the training that we requested without delay and worked with us to ensure that we implemented the module correctly for our organization's needs.

Reasons for Switching to QT9 QMS

QT9 was validated by the vendor, compliant with ISO 9001, ISO 13485, and FDA 21CFR 211-210 and 820. It had the critical QMS functions that our organization required, including management review. It also did not require the involvement of an IT department or a significant implementation effort. Compared to other systems that we evaluated, it provided the most features for the best cost.

Response from QT9 Software

Jennifer - Thank you for the awesome and super detailed review! We really appreciate you taking the time to share your feedback. These are such great suggestions! We are sharing your feedback with our team.

Nacaro
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Limited Flexability

Reviewed on 28/06/2020

To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and...

To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.

Pros

Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us.

Cons

1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization.
2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily.
3. No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due. No email notifications if an item goes past due. You can only disply the entire reports that are overdue.
4. Ad Hoc Reports are Lackluster for reporting performance data analysis (Perato Analysis, Bar Graphs, Line Graphs etc) Nothing here to help you determine how effective or ineffective your QMS is.
5. If you have more than one process approver (Risk, CA’s, NC’s etc) and one of them approves the action the other approvers cannot go back and make changes. Your locked out. I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.
6. Only exports to CSV files not Excel .xlsx extensions
7. Internal audit module - build a schedule only. No prefilled forms to use, no form development capabilities.

Response from QT9 Software

Hi Nacaro As soon as we saw the review, we had our team personally reach out to you.
1. Customizability: Unlimited custom fields are quick and easy to setup. Tabs cannot be hidden it is like an economy car vs a luxury car. The features are included.
2. Emails: QT9 automatically sends email reminders and overdue notifications to the responsible parties and/or administrators.
3. Filtering: Each individual user can customize their dashboard grids for each module to filter and display the content you want to see. It sounds like you have the "Status" column hidden.
4. Ad Hoc Reports: We include customizable filters for all canned reports and a customer report generator to create any report you could need for measurement.
5. Approvers: Simply change your settings to require 2 or more approvers.
6. Exports: We export to a universal CSV that can be easily be opened in Excel & other programs.
7. Audit Module: During implementation you build an electronic form and you attach related files.

Dina
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very robust program that centralizes and manages essential QMS & EMS processes and outputs.

Reviewed on 03/03/2021

The software is outstanding, the support is quick, and thorough. The QT9 team has worked with...

The software is outstanding, the support is quick, and thorough. The QT9 team has worked with multiple departments in our organization. From our internal IT group working to setup connections to other platforms, to the implementation team members and document admins as they have been introduced. The support has been consistent and so very much appreciated.

Pros

Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit. The online training academy is one of the best I have used.

Cons

A lot of filters that just take a bit of getting used to. Sometimes they default and employees need a little extra coaching to make sure they are loading the view they need.

Reasons for Choosing QT9 QMS

Lack of support for existing platform. Failing infrastructure that no longer fits our business needs.

Reasons for Switching to QT9 QMS

We liked that QT9 is all inclusive and we would not have to plan for costly add-ons and prolonged integration and implementation. QT9 allows you to work at your own pace and implement the modules one at a time, or more. For example, we chose to implement document control and training and have engaged the entire organization in which module they would like to see implemented next.

Response from QT9 Software

Dina - Thank you very much for the 5-Star review! It is awesome to hear you like that all the modules in QT9 QMS are automatically included. Please feel free to reach out to us at anytime for additional training on any modules or training for any new employees.

Michael
Overall rating
  • Industry: Packaging & Containers
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

QT9 is a fantastic QMS tool

Reviewed on 14/10/2021

We are moving towards a complete integration with QT9 QMS to eliminate a lot of our paper and Excel...

We are moving towards a complete integration with QT9 QMS to eliminate a lot of our paper and Excel processes. Having interlinked modules (for example, being able to create NCs directly from inspection results) saves time and improves efficiency. Overall it's a very good platform for a company who needs to jump into a one-stop QMS solution.

Pros

The product is easy to implement because of the built-in world class workflows. You do not need to map your current processes into QT9 - you use the built-in process workflows, and the workflow and tab interface is consistent across the modules. This makes deployment easy, because once people are familiar with the interface they can learn other modules easily. You can focus on how to *use* the software, and not spend valuable time trying to *configure* it.

Cons

QT9 is very responsive to feature requests and bug fixes. We have provided several suggestions that are being considered to improve usability. I guess the think I like least is that I didn't start using it sooner.

Reasons for Switching to QT9 QMS

Multi-site, fully featured, great pricing for concurrent licensing, and out-of-the-box usability made QT9 the best choice for our company.

Response from QT9 Software

Michael - Thanks for the positive review! We are happy to hear that you have found the implementation easy. We look forward to working with you more on your other workflows and modules.

Showing 5 reviews of 74 Read all reviews

QT9 QMS FAQs

Below are some frequently asked questions for QT9 QMS.

QT9 QMS offers the following pricing plans:

  • Starting from: US$1,700.00/year
  • Pricing model: Subscription
  • Free Trial: Available

Pricing information is available on inquiry.

QT9 QMS has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

QT9 QMS supports the following languages:

English

QT9 QMS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

QT9 QMS integrates with the following applications:

Microsoft Excel, Microsoft Outlook

QT9 QMS offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for QT9 QMS.