
About FoodZaps
FoodZaps is a mobile ordering and POS system for Android that serves restaurants, bars, cafes, and other retail food and beverage outlets. The solution helps streamline customer ordering and payment processes, and facilitates product order entry via mobile device. The platform provides an integrated customer billing and payment system, with sales reports that provide insights into data such as product popularity or customer behavior.
FoodZaps’ eMenu enables restaurants to create neatly presented menus with a variety of different viewing options: list view, grid view, detailed view, and view by category. Menu setup can be done from a tablet or the web portal, even from offsite. Users can create new menu items and add dish images, prices, and descriptions. Dishes can be highlighted as ‘chef recommended’ or ‘most popular’. Each item can be setup with pre-set optional or compulsory modifiers.
FoodZaps enables one-click ordering that sends orders to the respective preparation station in an instant. Order details are printed from the respective printer, and real-time dish progress is displayed on-screen. The progress feature allows users to monitor dish status, and servers are informed when a dish is ready to be served. Servers can manage orders according to table number, move orders from table to table, and split or join checks by customer preference.
FoodZaps’ mobile POS system enables employees to process payments from anywhere in the establishment, with access to real-time information. Servers can use the ‘quick order' function for any last minute add-ons, or take-away orders. The system is able to remember regular customers' favorite orders, bookmark payments for later, and re-open any previous orders. Inventory features include inventory tracking, warnings and alerts for low-stock items, and more. FoodZaps includes a reporting dashboard that provides comprehensive reports and actionable information for monitoring business.
Key benefits of FoodZaps
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Reviews
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- Industry: Restaurants
- Company size: 11–50 Employees
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Review Source
Overall rating
Reviewed on 04/01/2019
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not so supportive support
Reviewed on 16/06/2019
Fair, only because this recent poor customer service. I'm sure things will get straightened out,...
Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.
Pros
Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.
Cons
I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.
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- Ease of Use
- Customer Support
Not exactly efficient
Reviewed on 15/02/2016
extra steps needed to key in additional info.
report does not show total number of pax count
repor...
extra steps needed to key in additional info.
report does not show total number of pax count
report does not show pending sales and closed sales
connection of device is laggy at times
system does not allow exemption of tax charges for regular items
Response from FoodZaps Technology
Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
All is good
Reviewed on 10/01/2017
Personally thinks that pictures are not necessary, other than that it's a very helpful application...
Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.
Pros
mobility
Cons
a must to choose a picture for the item before it can be saved is annoying
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good quality software
Reviewed on 04/02/2017
I really have a good experience using this software and take my business to another level of...
I really have a good experience using this software and take my business to another level of technology world.
Pros
Good look and feel, quick access
Cons
Few functions by web
FoodZaps FAQs
Below are some frequently asked questions for FoodZaps.Q. What type of pricing plans does FoodZaps offer?
FoodZaps offers the following pricing plans:
- Starting from: US$9.90/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Snack: Free Entrée: $9.90 per month + $5/additional device Full Course: $39.90 per month + 4$/additional device
Q. Who are the typical users of FoodZaps?
FoodZaps has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does FoodZaps support?
FoodZaps supports the following languages:
English, Spanish, Traditional Chinese
Q. Does FoodZaps support mobile devices?
FoodZaps supports the following devices:
Android (Mobile)
Q. What other apps does FoodZaps integrate with?
We do not have any information about what integrations FoodZaps has
Q. What level of support does FoodZaps offer?
FoodZaps offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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