FoodZaps

About FoodZaps

FoodZaps is a mobile ordering and POS system for Android that serves restaurants, bars, cafes, and other retail food and beverage outlets. The solution helps streamline customer ordering and payment processes, and facilitates product order entry via mobile device. The platform provides an integrated customer billing and payment system, with sales reports that provide insights into data such as product popularity or customer behavior.

FoodZaps’ eMenu enables restaurants to create neatly presented menus with a variety of different viewing options: list view, grid view, detailed view, and view by category. Menu setup can be done from a tablet or the web portal, even from offsite. Users can create new menu items and add dish images, prices, and descriptions. Dishes can be highlighted as ‘chef recommended’ or ‘most popular’. Each item can be setup with pre-set optional or compulsory modifiers.

FoodZaps enables one-click ordering that sends orders to the respective preparation station in an instant. Order details are printed from the respective printer, and real-time dish progress is displayed on-screen. The progress feature allows users to monitor dish status, and servers are informed when a dish is ready to be served. Servers can manage orders according to table number, move orders from table to table, and split or join checks by customer preference.

FoodZaps’ mobile POS system enables employees to process payments from anywhere in the establishment, with access to real-time information. Servers can use the ‘quick order' function for any last minute add-ons, or take-away orders. The system is able to remember regular customers' favorite orders, bookmark payments for later, and re-open any previous orders. Inventory features include inventory tracking, warnings and alerts for low-stock items, and more. FoodZaps includes a reporting dashboard that provides comprehensive reports and actionable information for monitoring business.


Key benefits of FoodZaps

  • FoodZaps enables users to manage stock both by ingredients and by recipe for more accurate inventory data.

  • The multi-device ordering feature allows users to choose their own hardware, and add or remove new devices with just a few clicks.

  • FoodZaps POS also works offline, so there is no need to rely on a steady internet connection for business-as-usual.

  • Users can control their business operations from anywhere via their online portal.

  • FoodZaps enables devices to self-synchronize, eliminating the process of data going through the cloud or back office client server.

  • Images

    FoodZaps Software - 1
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    FoodZaps Software - 3
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    FoodZaps Software - 6
    FoodZaps Software - Menu items can be seamlessly updated
    FoodZaps Software - Item grid view
    FoodZaps Software - The quick order feature allows fast checkouts for placing orders
    FoodZaps Software - The user-friendly interface is designed for use by chefs, waiters and managers
    FoodZaps Software - Real-time updates allows users to monitor dish progress and order status
    FoodZaps Software - FoodZaps alerts restaurant/kitchen staff when inventory item stocks are low
    FoodZaps Software - Users can generate a variety of analysis reports
    View 15 more
    FoodZaps video
    FoodZaps video
    FoodZaps Software - 1
    FoodZaps Software - 2
    FoodZaps Software - 3
    FoodZaps Software - 4
    FoodZaps Software - 5
    FoodZaps Software - 6
    FoodZaps Software - Menu items can be seamlessly updated
    FoodZaps Software - Item grid view
    FoodZaps Software - The quick order feature allows fast checkouts for placing orders
    FoodZaps Software - The user-friendly interface is designed for use by chefs, waiters and managers
    FoodZaps Software - Real-time updates allows users to monitor dish progress and order status
    FoodZaps Software - FoodZaps alerts restaurant/kitchen staff when inventory item stocks are low
    FoodZaps Software - Users can generate a variety of analysis reports

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    FoodZaps

    4.5 (19)
    VS.
    Highly reviewed

    Starting Price

    US$9.90
    month
    US$69.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    24
    111

    Integrations

    No integrations found
    19

    Ease of Use

    4.4 (19)
    4.7 (502)

    Value for Money

    3.5 (19)
    4.5 (502)

    Customer Service

    4.2 (19)
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    Reviews

    Overall rating

    4.5 /5
    (19)
    Value for Money
    3.5/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.2/5

    Already have FoodZaps?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 19
    Γιώργος
    Overall rating
    • Industry: Restaurants
    • Company size: 11–50 Employees
    • Review Source

    Overall rating

    Reviewed on 04/01/2019

    Michael
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Not so supportive support

    Reviewed on 16/06/2019

    Fair, only because this recent poor customer service. I'm sure things will get straightened out,...

    Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.

    Pros

    Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.

    Cons

    I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.

    Angeline
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Not exactly efficient

    Reviewed on 15/02/2016

    extra steps needed to key in additional info.
    report does not show total number of pax count
    repor...

    extra steps needed to key in additional info.
    report does not show total number of pax count
    report does not show pending sales and closed sales
    connection of device is laggy at times
    system does not allow exemption of tax charges for regular items

    Response from FoodZaps Technology

    Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.

    Angeline
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    All is good

    Reviewed on 10/01/2017

    Personally thinks that pictures are not necessary, other than that it's a very helpful application...

    Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.

    Pros

    mobility

    Cons

    a must to choose a picture for the item before it can be saved is annoying

    Carlos
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Good quality software

    Reviewed on 04/02/2017

    I really have a good experience using this software and take my business to another level of...

    I really have a good experience using this software and take my business to another level of technology world.

    Pros

    Good look and feel, quick access

    Cons

    Few functions by web

    Showing 5 reviews of 19 Read all reviews

    FoodZaps FAQs

    Below are some frequently asked questions for FoodZaps.

    FoodZaps offers the following pricing plans:

    • Starting from: US$9.90/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Snack: Free Entrée: $9.90 per month + $5/additional device Full Course: $39.90 per month + 4$/additional device

    FoodZaps has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    FoodZaps supports the following languages:

    English, Spanish, Traditional Chinese

    FoodZaps supports the following devices:

    Android (Mobile)

    We do not have any information about what integrations FoodZaps has

    FoodZaps offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for FoodZaps.