Connecteam

4.8 (327)
Write a Review!
Enhance employee management with the only all-in-one app

About Connecteam

Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).
Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!


Key benefits of Connecteam

  • Enhance internal communication with robust engagement and communication features like surveys, chat, live polls, and more
  • Leading GPS empowered time clock to enhance payroll, timesheet management and more
  • Save time planning, managing and oversee execution of your schedule with templates, in-shift tasks, status updates, a messaging board and more
  • Avoid the back and forth hassle by switching to a mobile task management solution
  • Go paperless and automate daily procedures with Connecteam’s mobile-first checklist and forms platform
  • Build a fully customizable app to manage employee onboarding and training, share course resources, document libraries, safety manuals, create quizzes, policy guides and more

  • Images

    Connecteam Software - 1
    Connecteam Software - 2
    Connecteam Software - 3
    Connecteam Software - 4
    Connecteam Software - 5
    Connecteam Software - 6
    View 7 more
    Connecteam video
    Connecteam Software - 1
    Connecteam Software - 2
    Connecteam Software - 3
    Connecteam Software - 4
    Connecteam Software - 5
    Connecteam Software - 6

    Not sure about Connecteam? Compare with a popular alternative

    Connecteam

    4.8 (327)
    VS.
    Highly reviewed

    Starting Price

    US$29.00
    month
    US$9.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    300
    464

    Integrations

    6
    34

    Ease of Use

    4.7 (327)
    4.5 (4,828)

    Value for Money

    4.8 (327)
    4.3 (4,828)

    Customer Service

    4.9 (327)
    4.5 (4,828)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    monday.com

    4.6
    #1 Alternative to Connecteam
    monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

    Employment Hero

    4.4
    #2 Alternative to Connecteam
    Employment made easy. The smarter way to manage HR, people, payroll and productivity. For Singaporean small and medium...

    Gusto

    4.6
    #3 Alternative to Connecteam
    With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one...

    Asana

    4.5
    #4 Alternative to Connecteam
    Asana is the leading work management platform for cross-team work that aligns employees around company goals and...

    Reviews

    Overall rating

    4.8 /5
    (327)
    Value for Money
    4.8/5
    Features
    4.7/5
    Ease of Use
    4.7/5
    Customer Support
    4.9/5

    Already have Connecteam?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 327
    Ezéchiel
    Ezéchiel
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Avis connecteam

    Reviewed on 10/10/2023

    This is a great and awesome application that I highly recommend to everyone. I have no problem with...

    This is a great and awesome application that I highly recommend to everyone. I have no problem with this software

    Pros

    This is a great and awesome application that I highly recommend to everyone. I have no problem with this software

    Cons

    the support service is very fast in resolving problems

    Response from Connecteam

    Thank you so much! We're glad to hear you find Connecteam valuable to your business :)

    Jose
    Overall rating
    • Industry: Security & Investigations
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An amazing app for startups and established businesses

    Reviewed on 22/12/2020

    The team has been great! very attentive and respond to questions very quickly. They are also...

    The team has been great! very attentive and respond to questions very quickly. They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.

    Pros

    The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.

    Cons

    Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.

    Alternatives Considered

    Silvertrac Software and TrackSmart Scheduling

    Reasons for Choosing Connecteam

    Tracksmart was a good app. Although it did not allow much flexibility with other features such as report writing, communication with our team and etc. Compared to this app Tracksmart does not have many features and anything else requires you to subscribe to additional apps that integrate with one another.

    Switched From

    TrackSmart Scheduling

    Reasons for Switching to Connecteam

    Ease of use, number of features, price, and above all the team has been great and willing to jump on a call whenever needed. Very important when we are trying to get something done.

    Response from Connecteam

    Thanks for the warm review Jose!
    That's highly appreciated :)

    Stay tuned for upcoming product updates with more great features to enhance your day to day work!

    Sheree
    Overall rating
    • Industry: Real Estate
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Need to focus on PTO option

    Reviewed on 26/01/2023

    I keep all my emails. I have been told the same spill every time I ask for 2 years straight like...

    I keep all my emails. I have been told the same spill every time I ask for 2 years straight like its a scripted answer. Just quit with excuses and get the PTO option

    Pros

    price I guess if I have to choose . but not a lot. same story different day

    Cons

    NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it

    Response from Connecteam

    Thanks for your feedback.

    While we have a planned roadmap for new releases, in most cases there are unexpected things that happen that need a higher prioritization, and the company needs to make decisions that may affect the ETA of certain features, which may also make some people unhappy. We understand that.

    We have no intention of promising customers things that will not happen. It has no value for us as a company and no value for our customers. But it doesn't change the fact that you feel like you were misled, and we apologize for that.

    The PTO option is a big one and has been in the works for the past few months. We already had a live webinar about this feature and we've demonstrated it to customers and gathered feedback.

    In the next 10-14 days a BETA version is scheduled to be released to some customers that wanted to try the PTO first. If you wish to join that BETA, please email me at [email protected] and we'll add you to the BETA program.

    Thanks,
    Chen

    Kristina
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Looks professional, easy to use, and great value for the cost.

    Reviewed on 11/11/2020

    I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE...

    I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE CONTENT HIDDEN]. He is my favorite to chat with because he always makes sure he understands what I am asking, gives in-depth responses (so I fully understand him), often shares personalized quick videos, and always has a workaround when I am having an issue. He continually tells me how wonderful it is to work for Connecteam (and I am so glad to support a company that treats its employees so well). I know that anytime I chat in with a question, anyone can and will provide exceptional customer service. I have never been disappointed with a conversation with them.

    Pros

    I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.

    Cons

    What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).

    Alternatives Considered

    QuickBooks Time, Workiz and FieldPulse

    Reasons for Switching to Connecteam

    Ease of use, aesthetic (you guys are much more hip and sleek), features, and cost.

    Response from Connecteam

    Thanks for amazing review Kristina!

    The reason the Geofence settings are in the Time Clock and not in the Schedule is because the Schedule focuses on letting employees know what they need to do, where they need to be and when of course :)

    The Time Clock is the feature they track the actual work time with, which includes tracking their current location to ensure they at the worksite. That's why the settings for the Geofence are there :)

    Once the features are synced - Viola! Harmony :)

    As for more training videos - we're on it!

    Thanks again for such a beautiful review :)

    Brittany
    Overall rating
    • Industry: Human Resources
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fantastic app and customer service team

    Reviewed on 03/11/2020

    We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking...

    We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking for a time tracking solution for deskless employees, ideally with a geo-location feature. From day 1, the entire team we engaged with was extremely helpful and generous with their time, taking us through multiple demos till we were able to select the right fit pricing package. What started out as a simple time tracker evolved into a way to automate and embed day-to-day tasks and procedures, provide a resource for emergency information and reference materials, and engage an entire team in a completely new way. Connecteam reduced our client's reliability on pen and paper and enabled them to have a safe and reliable method to track COVID due diligence (live reporting of employee data, attendance lists, COVID screening, etc.).

    After our initial success with our first client, we have implemented connecteam with a second client and will continue to refer this app to clients looking for a modern, user-friendly solution to time tracking, employee communication, and process improvements.

    Pros

    - We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations)
    - The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency contact / medical info database, and the ability to easily search important information rather than manually checking pages of data saves time and stress
    - The flexibility to assign a geofence to restrict where employees clock in and out was critical for one of our clients, who relies primarily on mobile workers who aren't in a traditional office setting
    - The job scheduler is incredibly intuitive and the ability to template and duplicate shifts is such a timesaver
    - The customizability of the workflows and the many different features is awesome - we've barely scratched the surface on all it can do still
    - Last but perhaps most important, the customer service is unparalleled. The Sixth Sense team has managed a number of different software implementations over the years but this has been far and above the smoothest. Shahaf, Alon and the rest of the team are responsive, professional, friendly and extremely knowledgeable. The customer support does not end when the app implementation is complete, and they are a valuable resource for ongoing troubleshooting support.

    Cons

    Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved:
    - Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our clients use the timeclock timesheets to run payroll so the customizability would be extremely helpful.
    - The synced vs unsynced time clock and job scheduler and the benefits/limitations to each was a steep learning curve but once we figured it out, it ran smoothly
    - It would be great to have more areas where we could do a batch data upload (eg. within workflows, library assets)
    - At this point, the geofence settings are applicable to all or none employees, it would be great to be able to adjust these settings on an individual level

    Alternatives Considered

    Clockify

    Reasons for Switching to Connecteam

    Geo fence feature Robustness of app features Client service

    Response from Connecteam

    WOW Brittany!

    Thank you so much for taking the time to write such a detailed review of Connecteam!

    Ease of use, customization and the ability to scale within the same platform is WHAT WE DO! So it's amazing to know that your clients are able to accomplish just that, and we would never get enough of hearing that :)

    You'll be amazed with what we have planned for the next few months and down the road, so make sure to stay tuned for upcoming releases!

    Thanks again for the feedback and product suggestions, you're awesome!

    Showing 5 reviews of 327 Read all reviews

    Connecteam FAQs

    Below are some frequently asked questions for Connecteam.

    Connecteam offers the following pricing plans:

    • Starting from: US$29.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly)

    Connecteam has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Connecteam supports the following languages:

    Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish

    Connecteam supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Connecteam integrates with the following applications:

    Google Calendar, Gusto, Paychex Flex, QuickBooks Payroll, Xero, Zapier

    Connecteam offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Connecteam.