About CAKE POS

CAKE by Mad Mobile’s restaurant management system decreases lines, eliminates ordering mistakes, and builds earnings.

Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central All-In-One POS system.

-Durable, spillproof 15-inch display.
-Accept Apple Pay and Google Pay.
-Customize menu items, categories, and modifiers to optimize your menu.

As a system, the All-In-One POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business.

-Eliminate third-party fees with direct integration online ordering.
-Perfect host operations and increase revenue with guest management.
-Access all your restaurant data from anywhere and 24/7 with the cloud-based system.

In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality.

-Increase speed of service with tablets that enable servers to take orders and payments.
-Customer payment is more secure since their card never leaves their sight.
-QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.

Pricing starting from:

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of CAKE POS

Independent and mid-size restaurant chains will appreciate CAKE by Mad Mobile’s All-In-One restaurant management system.

For Independent owners, the All-In-One POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.

For small to mid-size chains looking to extend the service of the existing POS system, Mad Mobile’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.

Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the All-In-One POS to:

-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.

To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:

-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

CAKE POS Software - CAKE POS systems
CAKE POS Software - A dual-POS customer touch display means more customer privacy while employees stay hard at work.
CAKE POS Software - Quickly process payments tableside.
CAKE POS Software - Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
CAKE POS Software - CAKE POS floor map
CAKE POS Software - CAKE POS payments
View 8 more
CAKE POS video
CAKE POS video
CAKE POS Software - CAKE POS systems
CAKE POS Software - A dual-POS customer touch display means more customer privacy while employees stay hard at work.
CAKE POS Software - Quickly process payments tableside.
CAKE POS Software - Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
CAKE POS Software - CAKE POS floor map
CAKE POS Software - CAKE POS payments

Features

Total features of CAKE POS: 51

  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Clock In / Out
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer History
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Restaurants
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Sales Reports
  • Sales Trend Analysis
  • Separate Checks
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management

Alternatives

Restaurant Systems Pro

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Aloha EPOS

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#2 Alternative to CAKE POS
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Heartland Payment Processing

4.1
#3 Alternative to CAKE POS
Heartland Payment Processing is a cloud-based software that helps businesses in hospitality, medical, government, and...

Toast POS

4.1
#4 Alternative to CAKE POS
Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational...

Reviews

Overall rating

4.6 /5
(457)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.6/5

Already have CAKE POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 457
Allison
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of CAKE

Reviewed on 08/06/2020

I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

Pros

I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

Cons

I don't like the new update. I feel the original version is easier to use.

Kristin
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Value, Function, and Top Notch Customer Service

Reviewed on 28/04/2020

We were so thankful at how easy it was to activate online ordering. Our customers feel confident...

We were so thankful at how easy it was to activate online ordering. Our customers feel confident providing their credit card information through a secure system, and we love that we can remove items from the online system from our POS when we run out of a certain special. We appreciate the way the user dashboard online is simple to navigate and provides a clean pie-chart or graph style analysis of our sales, popular items, labor vs. income, etc. Those graphic visuals are invaluable when we are quickly checking in during a busy shift to see where our numbers are. We have a wide range of literacy comfort levels at our restaurant and we feel like our employees are all able to navigate the system easily and effectively. We think that is important from an accessibility standpoint.

Pros

We switched to CAKE from another POS system in 2016, after being in operation for 1.5 years. We have been impressed with the way CAKE constantly tries to provide new features. As a farm-to-table quick-service restaurant, our menu changes weekly and we find it simple and straightforward to make updates each week. Due to COVID-19, we recently activated the online ordering and we believe it has saved our business. We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us. Our customer service has been top notch--from our sysco rep to our CAKE customer support manager, we have received a quick response to any question we've had. We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply. We did not have this level of customer support with our previous POS system and we really value being able to get a live person on the phone quickly and easily when we have an issue. We love the intuitive, easy-to-read sales analysis reports and use them each week with our management team to evaluate our menu items and determine our next round of specials. We really like that we can make menu edits both on the POS and with the online platform---hoping for a mobile app next for very quick and simple edits!

Cons

We first purchased in Spring 2016. The software felt a little sluggish and honestly, we were not sure if it would easily keep up with our pace. But we have been very impressed with CAKE's constant evaluation and roll-out of new features and integrations--they haven't missed a beat! We don't use all the features yet, but because of the recent success with our online activation, we are now considering two more apps. I would prefer a tiered/capped monthly pricing system depending on how many apps/additional software platforms we integrate (like accounting, customer management, 3rd party delivery apps, etc)--rather than installing each a-la carte, but hopefully that will be an option in the future. The additional monthly fee per app has made us hesitant to try new ones. We would also like to have more control over the look and feel of the online ordering page--functionally it meets our needs, but would love to integrate it into our own website and select the background color, text color, etc, to make it feel like a seamless integration rather than making our customers feel like they are "leaving" our site to go to another. There are some features/edits that are only available from the POS system (not menu items, but system preferences/settings categories) In the future, I hope they make those features editable from the online access platform as well, because sometimes I want the flexibility of making certain adjustments from home on my computer during off-hours.

Alternatives Considered

Aloha EPOS and Toast POS

Reasons for Choosing CAKE POS

Our Sysco rep at the time was very knowledgeable about different POS systems based on her career in several restaurants prior to Sysco---she was straightforward with us about her experience with multiple systems, their price points, and value. She suggested we consider CAKE and we followed her recommendation. We are so glad we did. We prefer it over our previous system, but as a small rural restaurant, we were not able to afford the much more expensive systems.

Reasons for Switching to CAKE POS

CAKE had the right combination of value, ease of use, and features. We have recommended CAKE to several of our restaurant owner friends in the region. It has a simple interface, the customer service is stellar, and the constant addition of new apps and integration makes us feel like we are getting the best value in a price range we can afford.

Response from CAKE from Sysco

Thank you Kristin for the detailed review about your experience with CAKE Point of Sale and being a customer since 2016! We're excited to hear that you've had such a great experience so far and we'll definitely forward your suggestions to our product team.

james
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

do not waste your time

Reviewed on 22/10/2022

aggravating that i got lied to, pay every day for services I do not get. 24/7 no support

aggravating that i got lied to, pay every day for services I do not get. 24/7 no support

Pros

very cute name, other than that, if THEY can't make your install work, due to their own negligence, you walk still pay the monthly fee

Cons

horrible reports. useless, not customizable,

Terri Lynn
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Restaurant POS

Reviewed on 09/08/2022

It has been a great experience!

It has been a great experience!

Pros

Easy to learn and use; great reports; easily integrates with our Quickbooks software; great price point

Cons

in the beginning I was intimidated that we had to figure everything out on our own. But it was really not hard once I got in to it.!

Reasons for Switching to CAKE POS

The Sales person was especially great. The product seemed to have all of the necessary functions for my business and the price point was great!
Anna
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very user-friendly on the front end, somewhat clunky on the back end

Reviewed on 20/07/2019

Overall, our experience has been great. Before switching to CAKE we were using Square, which worked...

Overall, our experience has been great. Before switching to CAKE we were using Square, which worked well when we were just a small cafe, but now that we've gown into a full service restaurant it's made a huge difference having a system built specifically for the industry.

Pros

The POS is very intuitive - very little training is needed before staff have it figured out. It's also very customizable so we've been able to get tickets and receipts to print exactly how we want them to.

Cons

Editing the menu is pretty arduous. There are a lot of steps involved in changing just one item and there still seem to be a few bugs to sort out. The reports are also more limited than we would like and present the data as lists of numbers rather than charts, which would be easier to digest.

Response from CAKE from Sysco

Hi Anna, thank you for taking the time to write a review.

We are glad to hear that you were able to grow to a full-service restaurant and decided to partner with us.

We pride ourselves on being simple and intuitive and we are happy to hear that little training was required for your staff.

Thank you for your candor, we are always looking to make improvements to our Point of Sale.

Showing 5 reviews of 457 Read all reviews

CAKE POS FAQs

Below are some frequently asked questions for CAKE POS.

CAKE POS offers the following pricing plans:

  • Starting from: US$69.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order

CAKE POS has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000

CAKE POS supports the following languages:

English

CAKE POS supports the following devices:

iPad (Mobile)

CAKE POS integrates with the following applications:

7shifts, CAKE POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero

CAKE POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CAKE POS.