---
description: If you're in a hunt for the best solution for your business, learn what CAKE POS has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CAKE POS Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [POS Systems](/directory/195/point-of-sale/software) > [CAKE POS](/software/105575/cake-pos)

# CAKE POS

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> CAKE maximizes restaurant management with software connecting the front of the house to the back. Increase speed of service, table turns, and maximize guest management with digital technology that can help increase your revenue.
> 
> Verdict: Rated **4.6/5** by 522 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CAKE POS

Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system. &#10;&#10;For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management. &#10;&#10;For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.&#10;&#10;Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:&#10;&#10;-Place orders.&#10;-Manage reservations and seating.&#10;-Process payments.&#10;-Manage menus.&#10;-Modify items.&#10;-Manage online ordering to reduce digital walkaways.&#10;-Send order updates to curbside pickup customers.&#10;-Organize labor cost reporting.&#10;-Schedule employees.&#10;&#10;To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:&#10;&#10;-Analyze menu items that bring you the most sales.&#10;-See what sales are trending over time.&#10;-See what days and shifts are the busiest.&#10;-See employees' sales, voids, discounts, and hours.&#10;-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer. &#10;-Filter your data to understand exactly what is going in your restaurant.&#10;-Refine data by employee, payment type, order type, and more.&#10;-Download reports through CSV and PDF downloads.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 522 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mad Mobile

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Flat Rate
- **Pricing Details**: CAKE POS is available across three pricing tiers: &#10;&#10;Essentials - $69/month&#10;&#10;Plus - $125/month&#10;&#10;Pro - $295/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Bar Tab Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Clock In/Out
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management

## Integrations (17 total)

- 7shifts
- CheddrSuite
- DolceClock
- DoorDash for Merchants
- FreedomPay
- ORCA
- Olo
- PayPal
- Paytronix
- QuickBooks Online Advanced
- Restaurant365
- Samsung Pay
- Simphony POS
- Spendgo
- Worldpay for Enterprise

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [POS Systems](https://www.getapp.sg/directory/195/point-of-sale/software)

## Related Categories

- [POS Systems](https://www.getapp.sg/directory/195/point-of-sale/software)
- [Restaurant Management Software](https://www.getapp.sg/directory/196/restaurant-management/software)
- [Restaurant POS Software](https://www.getapp.sg/directory/197/restaurant-pos/software)
- [Bar POS Software](https://www.getapp.sg/directory/833/bar-pos/software)
- [Food Delivery Software](https://www.getapp.sg/directory/909/food-delivery/software)

## Alternatives

1. [Restroworks](https://www.getapp.sg/software/2036087/restroworks) — 4.9/5 (643 reviews)
2. [Toast POS](https://www.getapp.sg/software/103313/toast-pos) — 4.1/5 (553 reviews)
3. [SpotOn](https://www.getapp.sg/software/130639/spoton-restaurant) — 4.2/5 (370 reviews)
4. [Lavu](https://www.getapp.sg/software/103207/lavu) — 4.2/5 (259 reviews)
5. [Epos Now](https://www.getapp.sg/software/106871/epos-now) — 3.8/5 (726 reviews)

## Reviews

### "Affordable, Effective, and easy to use POS System" — 5.0/5

> **Ed** | *27 June 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.
> 
> **Cons**: Can't use terminal when someone is using the manager functions on other terminal.  There are some short delays in running reports at times.
> 
> I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy

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### "Owner and Manager" — 4.0/5

> **Cheryl** | *7 August 2024* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: The onboarding process with \[sensitive content hidden\]  and \[sensitive content hidden\]  was easy.
> 
> **Cons**: There is no Happy hour button that will automatically turn on and off.
> 
> The over all is easy to navigate.  just a couple glitches.  but once they explained it made since.  The initial set up on the phone with \[sensitive content hidden\]  was a 5 and half hours.  it was long because there was alot to do.  But \[sensitive content hidden\] a breeze to work with.  you didn't even know you were on the phone that long.  He made learning fun.  I felt confident after we were finished setting everything up.  \[sensitive content hidden\] needs to be training the tech support to have patients for people and his knowledge.  He is the only one i want work with when i call for help.  \[sensitive content hidden\]  is so helpful and personable.  he understands what i am trying to say when i dont know the proper term.  He was a great person to have when you are initially signing up to purchase cake.  Very knowledgeable as to why we would benefit from different products.  I truly from the bottom of my heart want to thank them for all they did/do for us.

-----

### "Cake as a POS solution for restaurant or small business" — 3.0/5

> **Steven** | *4 April 2022* | Restaurants | Recommendation rating: 5.0/10
> 
> **Pros**: Company was very supportive helping onboarding and setting up.  Pricing was reasonable for equipment (and discounts to start up).  Setting up the system is a little complex but fairly intuitive.
> 
> **Cons**: There is no easy way to re-use different items where you can change a "master" which updates all of that item.  Also, reporting is complex (or even non-existent) without very knowledgeable person to download to excel and spend hours manipulating.  Cake does not allow third party payment integration (although was one of their selling points).  Many features like inventory management, gift cards, etc all come with extra fees and some substantial.  Porting to Quickbooks is too complex as well.
> 
> Support was excellent the first year or so and during negotiation of renewing our contract but has completely fallen off since then.  We have had a few issues in the last week and calling their emergency number just put us on hold for 10 minutes and then automatic disconnect more than 5 times.  One of those times was when credit card processing was not working at all which was a huge impact to our business.  I did eventually figure it out but a support person probably could have helped fix within a few minutes.

-----

### "Switching over to cake was a great move for my restaurant" — 5.0/5

> **Steve** | *14 August 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The service team is excellent and the equipment is very user friendly
> 
> **Cons**: I can’t think of anything I do not like besides not having an app to view my analytics from my phone
> 
> From the moment I signed up the entire team has been readily available to meet all the needs of myself and my team especially through the onboarding process.

-----

### "Value, Function, and Top Notch Customer Service" — 5.0/5

> **Kristin** | *28 April 2020* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: We switched to CAKE from another POS system in 2016, after being in operation for 1.5 years. We have been impressed with the way CAKE constantly tries to provide new features.   As a farm-to-table quick-service restaurant, our menu changes weekly and we find it simple and straightforward to make updates each week.   Due to COVID-19, we recently activated the online ordering and we believe it has saved our business.  We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us.  Our customer service has been top notch--from our sysco rep to our CAKE customer support manager, we have received a quick response to any question we've had.   We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply.  We did not have this level of customer support with our previous POS system and we really value being able to get a live person on the phone quickly and easily when we have an issue.  We love the intuitive, easy-to-read sales analysis reports and use them each week with our management team to evaluate our menu items and determine our next round of specials.  We really like that we can make menu edits both on the POS and with the online platform---hoping for a mobile app next for very quick and simple edits\!
> 
> **Cons**: We first purchased in Spring 2016. The software felt a little sluggish and honestly, we were not sure if it would easily keep up with our pace. But we have been very impressed with CAKE's constant evaluation and roll-out of new features and integrations--they haven't missed a beat\!  We don't use all the features yet, but because of the recent success with our online activation, we are now considering two more apps. I would prefer a tiered/capped monthly pricing system depending on how many apps/additional software platforms we integrate (like accounting, customer management, 3rd party delivery apps, etc)--rather than installing each a-la carte, but hopefully that will be an option in the future. The additional monthly fee per app has made us hesitant to try new ones.   We would also like to have more control over the look and feel of the online ordering page--functionally it meets our needs, but would love to integrate it into our own website and select the background color, text color, etc, to make it feel like a seamless integration rather than making our customers feel like they are "leaving" our site to go to another.   There are some features/edits that are only available from the POS system (not menu items, but system preferences/settings categories) In the future, I hope they make those features editable from the online access platform as well, because sometimes I want the flexibility of making certain adjustments from home on my computer during off-hours.
> 
> We were so thankful at how easy it was to activate online ordering. Our customers feel confident providing their credit card information through a secure system, and we love that we can remove items from the online system from our POS when we run out of a certain special.   We appreciate the way the user dashboard online is simple to navigate and provides a clean pie-chart or graph style analysis of our sales, popular items, labor vs. income, etc.  Those graphic visuals are invaluable when we are quickly checking in during a busy shift to see where our numbers are.  We have a wide range of literacy comfort levels at our restaurant and we feel like our employees are all able to navigate the system easily and effectively.  We think that is important from an accessibility standpoint.

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## Links

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| nl | <https://www.getapp.nl/software/105575/cake-pos> |
| nl-BE | <https://www.getapp.be/software/105575/cake-pos> |

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