CAKE POS
About CAKE POS
The CAKE Point of Sale decreases lines, eliminates ordering mistakes, and builds earnings.
Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central POS system.
-Durable, spill proof 15-inch display.
-Accept Apple Pay and Google Pay.
-Customize menu items, categories, and modifiers to optimize your menu.
As a system, the POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business.
-Eliminate third-party fees with direct integration online ordering.
-Perfect host operations and increase revenue with guest management.
-Access all your restaurant data from anywhere and 24/7 with the cloud-based system.
In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality.
-Increase speed of service with tablets that enable servers to take orders and payments.
-Customer payment is more secure since their card never leaves their sight.
-QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.
Key benefits of CAKE POS
Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system.
For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.
For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.
Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:
-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.
To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:
-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Affordable, Effective, and easy to use POS System
Reviewed on 27/06/2018
I got an affordable, and effective solution for my POS system needs. We all have found the menus...
I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy
Pros
The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.
Cons
Can't use terminal when someone is using the manager functions on other terminal. There are some short delays in running reports at times.
Response from Mad Mobile
Thanks for your review, Ed! We are happy to hear that you are finding a lot of value and ease of use with your CAKE Point of Sale. We appreciate your feedback, I will pass this on to our Product Team. I know we are working on making a few improvements to reporting that will be coming out soon.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We’ve used Cake for 2 years now
Reviewed on 03/02/2022
It’s been very good overall. Great customer service.
It’s been very good overall. Great customer service.
Pros
It’s user friendly. Once my employees use it for a couple hours they pick it right up.
Cons
We were unable to set up our online ordering from the table. There were too many steps for the clients to take.
Alternatives Considered
Toast POSReasons for Choosing CAKE POS
It was too slowSwitched From
Restaurant Systems ProReasons for Switching to CAKE POS
Our food purveyor Sysco set us up with cake.- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
POS technology is behind. Customer Service is very poor.
Reviewed on 06/03/2023
You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to...
You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to update my experience with Cake POS and it is bad. Consistently poor experience at every turn and every new challenge of the restaurant.
Pros
It is a simple product but it is not for a table-service restaurant. Best for a simple counter service operation.
Cons
Customer service has been horrible. Bad attitudes, lack of help, and terrible at resolving issues.Tripled charged me for additional POS system.TERRIBLE installation strategy. Self-Installation with no assistance if it doesn't work. WHAT?Fabio blamed ME for the installation not working. It is a simple plug and play but what happens when that doesn't work. They shrug and say it is your fault. Wow. I've had much better experiences with LightSpeed/Upserve and SpotOn at my other restaurants.Avoid this at all costs.
Reasons for Choosing CAKE POS
Sometimes you make mistakes with your decisions and they have minor impacts. Choosing CAKE POS is a MAJOR negative impact that has resulted in LOST SALES for the restaurant in a tough environment.Anyone can contact me to discuss my experience more. Cake does not care about the customer and has never cared about my negative experiences.Switched From
SpotOn- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Best System Yet!
Reviewed on 19/07/2019
The rep, our contact person at Cake, is AWESOME!!! :)
The rep, our contact person at Cake, is AWESOME!!! :)
Pros
User-friendly, love that we can make changes off-site, looking forward to using their Guest Manager program and online ordering!
Cons
We wish the pizza part of their system was easier to use. Half & Half pizzas are almost 50% of our orders, and it is not the easiest to enter on this current version. The only think we liked better with one of our former systems, is that it showed an actual picture of a pizza and we could click and drag toppings from one side to the other. Much easier and better visually. We are hoping Cake implements this in the future. :) (Hope that helps).
Alternatives Considered
Toast POSReasons for Choosing CAKE POS
Referral from another restaurant owner, and I actually used their system before making the decision to switch.Switched From
TouchBistroReasons for Switching to CAKE POS
Strictly on our referral. We never tried Toast. And, we primarily use Sysco, who is the food vendor who supports Cake.Response from Mad Mobile
Best System Yet?
Thank you for your kind words Jodine!
Glad to see that you are using Guest Manager and Online Ordering.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cake POS
Reviewed on 20/08/2021
Very user friendly
Very user friendly
Pros
I love the fact that I have a POS system and I do not have to have a separate CC processing
Cons
Really haven't had any bad problems. We normally call support and it is handled quickly
Alternatives Considered
QuickBooks DesktopReasons for Choosing CAKE POS
Changed locations and my Sysco rep told me about itSwitched From
QuickBooks DesktopReasons for Switching to CAKE POS
Wanted something differentCAKE POS FAQs
Below are some frequently asked questions for CAKE POS.Q. What type of pricing plans does CAKE POS offer?
CAKE POS offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of CAKE POS?
CAKE POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CAKE POS support?
CAKE POS supports the following languages:
English
Q. Does CAKE POS support mobile devices?
CAKE POS supports the following devices:
iPad (Mobile)
Q. What other apps does CAKE POS integrate with?
CAKE POS integrates with the following applications:
7shifts, CheckMate, CheddrSuite, DolceClock, DoorDash, FreedomPay, NCR Aloha, ORCA, Olo, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Samsung Pay, Simphony POS, Spendgo, Worldpay, Xero, eCard
Q. What level of support does CAKE POS offer?
CAKE POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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